Tune Hotel – 1Borneo Kota Kinabalu
Tune Hotel – 1Borneo Kota Kinabalu
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7.2
Very good

"Very satisfying stay this time."

Vui C.

|

May 12, 2018

Double Room with Window Tune Hotel – 1Borneo Kota Kinabalu
Double Room with Window
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Lobby Tune Hotel – 1Borneo Kota Kinabalu
Lobby
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Interior view Tune Hotel – 1Borneo Kota Kinabalu
Interior view
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Interior view Tune Hotel – 1Borneo Kota Kinabalu
Interior view
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See map Tune Hotel – 1Borneo Kota Kinabalu
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Very good
Location
7.4
See all 6 photos Tune Hotel – 1Borneo Kota Kinabalu
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What guests are saying:
Please extnd cek out to 12 am
Cik from Malaysia
Solo traveler
The room should have atleast a telephone. The bathroom has no lock and can cause some discomfort. All in all, I be returning here again as I stayed here for a few times already.
Alvin
Couple
Nice place...clean...and suitable for family trip...
Rusinah from Malaysia
Family with young children
Berbaloi dgn harga, dpt rm73/night but check in take soooooooo longgggggg. Xtau apa yg dia buat lme sgt😪
Not from Malaysia
Solo traveler
Small room but very clean.
haizie from Malaysia
Business traveler
Pihak hotel please take note ye.bilik iron tiada .so klu nk iron dlm bilik atas katil rasa kurang sesuai
noor from Malaysia
Business traveler
Provide more hangers
Lilian from Malaysia
Group
clean and comfy room. small but quite well equipped with essentials such as hairdryer, TV and fan. Voices are Slightly penetrable in the room this make it the only drawback. Otherwise at overall it is a very good stay in tune hotel.
Mei from Malaysia
Solo traveler
Cheap and good
Abd from Malaysia
Couple
the view from windows is disappointing. the door in the 1st floor that connecting to elevator always locked. so I should use stair all the time.
Anisa from Indonesia
Business traveler

Tune Hotel – 1Borneo Kota Kinabalu

Very good location
What's nearby?
Very good
From 2100 reviewsSee what guests said
7.0
/
10
Very good value for money
7.4
Recommended by 83% of guests
Value for money7.4
Distance to city center5 Km
Location rating7.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport13.3 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bowling alley

Room choices
This property is in high demand!Booked 34 times since yesterday | 22 travelers are looking at this property right now
Double Room without Window
Double Room without Window
...
  • Room size: 11 m²/118 ft²
  • No Windows view
  • 1 queen bed
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Twin Room
Twin Room
...
  • Room size: 11 m²/118 ft²
  • Street view
  • 2 single beds
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Family
Family
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 queen beds
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Double Room with Window
Double Room with Window
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 queen bed
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Double Standard
Double Standard
...
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    Room - Incl Air-cond, Towel, TV, Wifi (No Window)
    Room - Incl Air-cond, Towel, TV, Wifi (No Window)
    ...
    • Non-smoking
    • Shower
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    Double
    Double
    ...
    • Shower
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    double double
    double double
    ...
    • Shower
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    Double Room
    Double Room
    ...
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      Triple Superior
      Triple Superior
      ...
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        Have a question for Tune Hotel – 1Borneo Kota Kinabalu?

        What people love about the property

        • 8.0
          Very good

          "Staffs are friendly."

          Dievera

          |

          December 16, 2017

        • 8.4
          Excellent

          "Clean room, comfy bed, strategic location."

          norsazlinna

          |

          November 29, 2017

        • 7.6
          Very good

          "Location wise, it is inside shopping mall, which is convenient."

          Mohd F.

          |

          November 1, 2017

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        More about Tune Hotel – 1Borneo Kota Kinabalu

        More about Tune Hotel – 1Borneo Kota Kinabalu

        7.6
        Very good

        "Easy access to mall, cheap and comfortable!"

        Sitah

        |

        January 8, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What they offer

        8.0
        Very good

        "Location very good."

        Sitah

        |

        January 15, 2018

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (2100)Booking.com Reviews (1554)
        7.0
        /
        10
        Cleanliness6.9
        Facilities6.4
        Location7.4
        Room comfort and quality6.4
        Service7.3
        Value for money7.4
        Provided by verified guests of Agoda
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        All guests (2100)
        All room types
        Showing 1272 verified guest comments
        12345
        8.4
        Excellent
        Meria
        Family with teens
        Family
        Stayed 2 nights in November 2018
        traveler”
        The room so small for my family, the toilet flush did not function, the Aircond not cooler enough but the location is excellent closed to 1Borneo Mall,very clean,excellent staff, the facilities in the room is good with hairdryer
        Reviewed December 06, 2018
        Dear Meria, Thank you for the wonderful review of our hotel. We are glad that you had a pleasant stay with us. You can try family room next time. See you again soon. Kind regards, Hafiq
        Responded December 07, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        9.6
        Exceptional
        Evelyn from Malaysia
        Couple
        Double Room with Window
        Stayed 1 night in November 2018
        Simple but modern interior..facilities are new and the hotel is clean.”
        I booked online a room with window and i do get a room with window but what u can see outside is a dark empty space in between another side of the building which i assume there is room and the cusomers face the same issue with me 😅. Booking through online is very helpful,but the problem is..the hotel will give you the lowest grade room they have(my personal opinion) ,though it is still okay and it could also bcs of the price is cheaper compare to when u reserve over the counter/walk in.
        Reviewed November 26, 2018
        Dear Evelyn, We want to thank you for your comments and to tell you that we take guest feedback very seriously. We want to make things right. In the meantime, will be reaching out to you directly. We want to hear all about your concerns and address them in the most suitable way. See you again. Sincerely, Dave
        Responded November 26, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        6.0
        Joyce from Australia
        Family with teens
        Family
        Stayed 5 nights in December 2018
        Above average”
        Budget hotel. Located inside a shopping mall. Convenient for meals and some shopping. Small family room, no place to store luggage. There's a window that doesn't open and has not natural light coming through as it faces the internal void space of the building. 1Borneo is considered outskirts of town by locals and is 20min taxi ride into town centre. Would probably stay in town centre for our next visit.
        Reviewed December 10, 2018
        9.2
        Exceptional
        Geraldine from Malaysia
        Couple
        Double Room without Window
        Stayed 1 night in December 2018
        Satisfied”
        I love it! Clean and facilities still in good condition.
        Reviewed December 07, 2018
        Dear Valued Guest, Thank you for the review. We are glad that you had a pleasant stay with us. Kind regards, Hafiq
        Responded December 07, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        7.2
        Very good
        IMA from Brunei Darussalam
        Group
        Double Room without Window
        Stayed 2 nights in November 2018
        Not Bad”
        Booked rooms for a cheap rate with basic facilities, definitely a good bargain considering the hotel is within 1Borneo Shopping Mall. Cleanliness can be better; other than a sweet wrapper I found, there's nothing else to complain on the matter. Staff is friendly and helpful. The only thing I would like the hotel to improve on is providing their own parking slots rather than guests going to the hotel next door.
        Reviewed November 28, 2018
        Dear IMA, Thank you for taking the time to leave us a review. We pride ourselves in maintaining the highest quality standards for our guests. We want to tell you that we take customer feedback very seriously and committed to your business. We already working on tackling the problem as I write this. Look forward to welcoming you again. Kind regards, Dave
        Responded November 29, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        9.6
        Exceptional
        Winson from Malaysia
        Business traveler
        Double Room without Window
        Stayed 2 nights in November 2018
        The hotel was good & the staffs are accomodating.”
        I had a pleasant stay at this property because this hotel is attached with Hypermall so all the shops, eateries & boutique are walkable. This hotel is equipped with basic amenities although this hotel looks ordinary from outside. Room was comfy, bed linen & pillow case is clean.
        Reviewed November 11, 2018
        Dear Winson, Thank you so much for the wonderful review. It's guest like you that make our job wonderful. We hope to see here again and please bring all your friends and family. See you soon. Kind regards, Dave
        Responded November 12, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        10.0
        Exceptional
        Caroline from Malaysia
        Couple
        Double Room without Window
        Stayed 1 night in November 2018
        Fav place to stay ”
        easy access to the mall is one of the main reason I always return to this hotel. please improve your room features; as I have been there every month, sometimes twice a month.. I always have issue with the TV. It cannot be switched on. apart from that, all is good. Convenience stores just right beside the hotel for late night snacks.
        Reviewed November 08, 2018
        Dear Caroline, Thank you for taking the time to leave us such a nice review. We are absolutely delighted that you enjoyed your stay with us. We want to tell you that we take customer feedback very seriously. We are already working on tackling the TV issue as I write this. Look forward to seeing you again soon. Sincerely, Dave
        Responded November 12, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        8.4
        Excellent
        Zul from Malaysia
        Couple
        Double Room without Window
        Stayed 1 night in November 2018
        A room”
        The best part is it's located at 1 Borneo Hypermall. Roomwise, it's very very small. If you're Muslim, be ready to move the bed a little to do prayer. Facilities provided is wifi and also a cafe. Staff is very polite and friendly. If you like to shop and walk around and only stay at hotel to sleep, this is the hotel for you.
        Reviewed November 06, 2018
        Dear Zul, Thank you so much for the wonderful review. For your kind information, we have male & female Surau available on level 3 on your next visit. Please do not hesitate to speak with our team should need any assistance during your stay. See you again soon. Kind regards, Dave
        Responded November 07, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        9.2
        Exceptional
        Tey from Malaysia
        Couple
        Double Room without Window
        Stayed 5 nights in September 2018
        Good bang for your bucks”
        The location is good because it is attached to shopping mall with cinema too. Recommend to rent a car to travel to places nearby such as Gaya street, Kundasang and etc. No free parking provided by hotel but you can park next to hawker stalls which is free. The cafe opens till 8pm and the only way to get hot water is through the cafe since no boiler in the room. Staffs are friendly and helpful.
        Reviewed October 01, 2018
        Dear Tey, Thank you for the wonderful review. See you again on your next visit to Kota Kinabalu. Kind regards, Dave
        Responded October 01, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        7.6
        Very good
        Jurma from Malaysia
        Family with young children
        Double Standard
        Stayed 1 night in December 2018
        The hotel is very gd n location is nicely. ”
        Food is delicious n staff service very good n also we are familiar of this place.
        Reviewed December 06, 2018
        Dear Jurma, Thank you for the review. We are glad that you had a pleasant stay with us. Kind regards, Hafiq
        Responded December 07, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        10.0
        Exceptional
        Milah
        Couple
        Double Room without Window
        Stayed 1 night in November 2018
        great stay”
        i love cleanliness of the room and toilet. helpful and friendly staff. great location for those who want nearby shopping complex and affordable restaurants. if you arrive earlier than the check in hour (2pm) then you can wander around 1 Borneo while waiting for 2pm. no worries because you can put your luggage in a locker located in front of the receptionist's counter, so you don't have to carry all of your things.
        Reviewed November 26, 2018
        Dear Milah, We are incredibly grateful that you took the time out to leave us this note. Our company values put guest satisfaction as the top priority and we are committed to our guests. Its guest like you that make our job wonderful. We hope to see here again and please bring all your friends and family. Sincerely, Dave
        Responded November 27, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        10.0
        Exceptional
        Deborah from Malaysia
        Family with young children
        Double Room with Window
        Stayed 1 night in November 2018
        mr”
        spacious but limimted space
        Reviewed December 04, 2018
        Dear Deborah, Thank you so much for the wonderful review of our hotel. You may try our family room on your next visit. Its more spacious and more space. Please bring your family & friends. Look forward to welcoming you again. Kind regards, Dave
        Responded December 06, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        10.0
        Exceptional
        Deborah from Malaysia
        Family with young children
        Twin Room
        Stayed 1 night in November 2018
        clean room”
        Room is clean and spacious, recommended
        Reviewed November 27, 2018
        Dear Deborah, Thank you for the wonderful review of our hotel. We are glad that you enjoyed your stay with us. Look forward to serving you again, please bring your family and friends. Kind regards, Dave
        Responded November 28, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        8.0
        Excellent
        Khairunnisa from Malaysia
        Family with teens
        Twin Room
        Stayed 3 nights in September 2018
        overall is nice”
        value for money, easy to accommodate, but no parking provided. you need to park anywhere near to the hotel. but 10pm to 10am the parking is free. near to 24hours mart. no hot water provided. its is convenience hotel.
        Reviewed September 11, 2018
        Dear Khairunnisa, Thanks for the wonderful review of our hotel. Next visit please walk to our Front desk, we have a kettle ready to lend our guest to boil hot water in the room. See you again. Kind regards, Dave
        Responded September 13, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        8.8
        Excellent
        Petroy from Malaysia
        Solo traveler
        Double Standard
        Stayed 3 nights in August 2018
        Very comfy & all, but...”
        I like a lot of things about the hotel; it's clean & comfy, the staffs are friendly, the pricing is great. However, there are some issues that are bothering me; the TV has very limited channels and I can hear very loudly people screaming outside my room. At times they sound like drunkards, & other times house-keeping staffs arguing. I feel like such experience robbed me of my privacy a little bit.
        Reviewed August 28, 2018
        Dear Petroy, Thank you for taking the time to leave us a wonderful review. We want to tell you that we take guest feedback very seriously. As for some issues that bother you particularly the noise, we are already working on tackling the problem as I write this. Please accept our sincere apologies for such experience has disturbed your privacy a little bit. Look forward to welcoming you again. Kind regards, Dave
        Responded August 29, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        8.8
        Excellent
        Caroline from Malaysia
        Couple
        Double Room with Window
        Stayed 1 night in April 2018
        Good Location”
        Easy access to the mall, the hotel is having refurbishment but it is okay that no works is on going at night time. New place for breakfast near reception area with reasonable price at RM15 per pax. Superb excellent location which located mid way to the city centre and the hotel is attached with the 1 Borneo Hypermall.
        Reviewed August 01, 2018
        Dear Caroline, Thank you for taking the time to leave us such a nice review. We're glad to receive your compliments and appreciation. Its valued guest like you that make our job wonderful. On your next visit please look for our team at the hotel for places to visit nearby. See you again. Kind regards, Dave
        Responded August 09, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        4.8
        Alvin from Malaysia
        Business traveler
        Double Room without Window
        Stayed 1 night in October 2018
        It was satisfactory ”
        Does not provide parking for guest.. And call a guest 'adik' by the receptionist which is not professional at all! Even though you are older than me. You cannot to call a guest that way. The other things was ok but they do not recognize me as regular guest, so im quite disappointed about it.
        Reviewed October 30, 2018
        Dear Mr. Elvin, Thank you for the feedback. Nice speaking to you just now. We understand that there's been some miscommunication from our end. We want to tell you that we take guest feedback very seriously and remain committed to your business. I'm sure we've cleared things up. will look forward to welcoming you again. Sincerely, Dave
        Responded October 31, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        8.8
        Excellent
        Sim from Malaysia
        Business traveler
        Twin Room
        Stayed 1 night in October 2018
        Excellent”
        Pro: Reasonable level of security, good staff service, staff was helpful, located within the 1 borneo mall (dying mall), location is reasonable okay consider the cheaper price, bed sheets were clean and tidy, floor was clean too, good sound insulation, easy to get grab car Cons: Found a used soap in toilet and unwash toilet bowl (with little but visible sticky shit and pee left inside), Hair Dryer bit out of function but still usable if you stretch its wire
        Reviewed October 17, 2018
        Dear Mr/Mrs. Sim, Thank you for your review. We try to maintain the highest standards of service, but clearly, that's not what happened here. But please trust us, this is not a usual occurrence in our business. We'd like to make sure that such mistakes don't happen again. In the meantime, our housekeeping supervisor will be reaching out to you directly. We want to hear all about your concerns and address them in the most suitable way. Hope you will give us a chance to make things right. Sincerely, Dave
        Responded October 18, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        8.0
        Excellent
        nur from Malaysia
        Couple
        Double Room without Window
        Stayed 2 nights in May 2018
        recommended because of the location that inside the mall”
        disapointing cleanlines of bedsheet, small room, no closet, and door smart card sometimes doesn't work. Reception counter also far form room, forcing your laziness to go back there to upgrade the damaged smart card. huhuu
        Reviewed June 10, 2018
        Dear Nur, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dave
        Responded June 11, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
        8.8
        Excellent
        Kavitajit from Malaysia
        Business traveler
        Double Room without Window
        Stayed 3 nights in May 2018
        Friendly Staff”
        The staff was very nice and friendly. They were also very helpful. I’ve stayed in a lot of tune hotels and honestly this is the best of the lot! Other tune hotels are really in a bad condition but this one wins!
        Reviewed May 31, 2018
        Dear Kavitajit, Thank you for the reviews. We are glad that you had a pleasant stay with us. See you again. Sincerely, Dave
        Responded May 31, 2018
        Tune Hotel – 1Borneo Kota Kinabalu
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        Tune Hotel – 1Borneo Kota Kinabalu
        |Very good 7.0
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