This property is in high demand!
18 travelers have booked today.
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Tune Hotel KLIA Aeropolis offers modern, air-conditioned rooms with large windows. Free 24-hour shuttle services to the airport. Friendly staff. Nearby attractions and dining options. Located near Kuala Lumpur International Airport, this property offers easy access for travelers. It is also close to Sepang International Circuit, shopping, and entertainment options. Enjoy exclusive facilities including a sophisticated bar, charming coffee shop, and express check-in/check-out service. Stay comfortable with air conditioning and keep your valuables secure with an in-room safe. Complimentary internet access is provided for your convenience. Refresh with an invigorating shower and enjoy complimentary toiletries. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Front desk [24-hour]
Airport transfer
Great Breakfast
Free Wi-Fi in all rooms!
Free Wi-Fi
Free parking
Front desk [24-hour]
Restaurant
Bar
Airport transfer
Luggage storage
Breakfast
18 travelers have booked today.
Based on 12,234 verified reviews
8.0
7.5
7.4
6.8
6.6
Location rating score
Value for money | 7.4 |
Distance to city center | 60 km |
Location rating | 6.6 |
Nearest airport | Kuala Lumpur International Airport (KUL) |
Distance to airport | 2.0 km |
Does Tune Hotel KLIA Aeropolis (Airport Hotel) provide laundry services?
Yes! Tune Hotel KLIA Aeropolis (Airport Hotel) offers hot water linen and laundry washing at your grasp for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.
Does Tune Hotel KLIA Aeropolis (Airport Hotel) feature an option for contactless check-in and check-out?
At Tune Hotel KLIA Aeropolis (Airport Hotel), visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
What bars are nearby Tune Hotel KLIA Aeropolis (Airport Hotel)?
While residing at Tune Hotel KLIA Aeropolis (Airport Hotel), enjoy your evening or night out at Sports Bar by Bones to get the most out of your nightlife.
What do past visitors love most about Tune Hotel KLIA Aeropolis (Airport Hotel)?
Past visitors that stayed at Tune Hotel KLIA Aeropolis (Airport Hotel) have given this property a rating of 7.999 for its outstanding service as the main highlight for their stay.
What is the verified guest review consensus about Tune Hotel KLIA Aeropolis (Airport Hotel)'s view?
71.0% of our verified visitor assessments have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Tune Hotel KLIA Aeropolis (Airport Hotel) down in the review section.
What is the typical rating that past Solo travelers' have given to Tune Hotel KLIA Aeropolis (Airport Hotel)?
Past solo travelers that have stayed at this property have given Tune Hotel KLIA Aeropolis (Airport Hotel) an average rating of 7.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Couples' have given to Tune Hotel KLIA Aeropolis (Airport Hotel)?
Past couple travelers that have stayed at this property have given Tune Hotel KLIA Aeropolis (Airport Hotel) an average rating of 6.8. You can look up on more detailed customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Families with young children have given to Tune Hotel KLIA Aeropolis (Airport Hotel)?
Past families with young children that have stayed at this property have given Tune Hotel KLIA Aeropolis (Airport Hotel) an average rating of 6.4. You can look up more complete customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Tune Hotel KLIA Aeropolis (Airport Hotel)?
Verified group travelers that have stayed at this property have given Tune Hotel KLIA Aeropolis (Airport Hotel) an average rating of 6.8. You can find more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Tune Hotel KLIA Aeropolis (Airport Hotel)?
The nearest train, metro, or bus station is KLIA Satellite Terminal A, 1770.37 m away from Tune Hotel KLIA Aeropolis (Airport Hotel).
Is breakfast offered at Tune Hotel KLIA Aeropolis (Airport Hotel)?
Wake up to a fantastic buffet breakfast at Tune Hotel KLIA Aeropolis (Airport Hotel). Customers can enjoy breakfast offered with an additional charge of 17 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Tune Hotel KLIA Aeropolis (Airport Hotel) - Your Convenient Gateway to Kuala Lumpur
Located just 17 minutes away from the Kuala Lumpur International Airport, Tune Hotel KLIA Aeropolis offers a convenient and comfortable stay for travelers seeking a seamless airport experience. With 218 well-appointed rooms, this 3.0-star hotel provides a perfect blend of modern amenities and practicality, ensuring a relaxing stopover or a restful stay before or after your flight. Check-in time starts at 02:00 PM, allowing guests to settle in and unwind, while check-out time is until 11:00 AM, providing ample time for a leisurely morning before departure.
Families traveling with young children will appreciate the child-friendly policy at Tune Hotel KLIA Aeropolis. Children aged 2 to 4 can stay free of charge, making it an ideal choice for families looking for a budget-friendly yet comfortable accommodation near the airport. Whether you're arriving late at night or departing early in the morning, this hotel offers a hassle-free experience, allowing you to focus on what matters most during your travels.
Endless Entertainment at Tune Hotel KLIA Aeropolis (Airport Hotel)
Tune Hotel KLIA Aeropolis (Airport Hotel) not only offers a convenient location near the Kuala Lumpur International Airport, but it also boasts a range of entertainment facilities that will keep guests entertained throughout their stay. Whether you're looking to unwind after a long journey or simply want to have some fun, this hotel has got you covered.
One of the highlights of the entertainment facilities at Tune Hotel KLIA Aeropolis is a cozy lounge area. This is the ideal place to meet fellow travelers, catch up on some reading, or simply unwind with a cup of coffee. The lounge is tastefully decorated and offers a comfortable and inviting atmosphere for guests to relax and socialize.
No matter what your idea of entertainment is, Tune Hotel KLIA Aeropolis (Airport Hotel) has something to suit everyone's preferences. This hotel provides the perfect setting for a memorable stay.
Convenience Redefined at Tune Hotel KLIA Aeropolis (Airport Hotel)
Experience unparalleled convenience at Tune Hotel KLIA Aeropolis, where every aspect of your stay is designed to make your travel experience seamless. Stay connected with complimentary Wi-Fi in all rooms and public areas, ensuring you can effortlessly keep in touch with loved ones or catch up on work. The hotel's express check-in/check-out service streamlines your arrival and departure, allowing you to maximize your time. Additionally, take advantage of the luggage storage facilities, providing you with the flexibility to explore the city without being encumbered by your belongings. With daily housekeeping, you can return to a refreshed and tidy room after a day of exploration, while the laundromat offers the convenience of keeping your wardrobe fresh and clean throughout your stay.
Convenient Transport Facilities at Tune Hotel KLIA Aeropolis (Airport Hotel)
Tune Hotel KLIA Aeropolis (Airport Hotel) offers a range of convenient transport facilities to ensure a hassle-free stay for guests. For seamless airport transfers, the hotel provides a reliable shuttle service, allowing travelers to easily reach the nearby Kuala Lumpur International Airport. Additionally, guests who prefer the flexibility of driving can take advantage of the onsite car park, which is free of charge, and offers self-parking options for added convenience. For those looking to explore the surrounding area, the hotel also offers a taxi service, making it easy to access nearby attractions and destinations with ease.
Modern Comfort and Convenience at Tune Hotel KLIA Aeropolis
Experience modern comfort and convenience at Tune Hotel KLIA Aeropolis with a range of thoughtfully provided room facilities. Each room is equipped with air conditioning to ensure a comfortable stay, especially after a long flight. The inclusion of a hair dryer means you can effortlessly freshen up before heading out to explore the vibrant city of Kuala Lumpur. Additionally, guests can enjoy complimentary bottled water, ensuring hydration is always within reach. The hotel also provides essential toiletries, so you can travel light and make the most of your stay. For those seeking a restful night's sleep, the blackout curtains, quality linens, and plush towels contribute to a relaxing and rejuvenating experience.
Delicious Dining Options at Tune Hotel KLIA Aeropolis (Airport Hotel)
At Tune Hotel KLIA Aeropolis (Airport Hotel), guests can indulge in a delightful dining experience at the on-site restaurant. The hotel offers a stylish and inviting dining space where guests can enjoy a range of delectable dishes. The restaurant serves up a variety of international and local cuisines, catering to diverse palates and preferences. Whether guests are craving a hearty meal or a light snack, the restaurant provides a satisfying culinary experience for all. Additionally, the hotel also offers a convenient grab-and-go breakfast option, perfect for travelers with early morning flights. With its diverse dining options, Tune Hotel KLIA Aeropolis ensures that guests can savor delicious meals without leaving the comfort of the hotel.
Comfortable and Convenient Room Offerings at Tune Hotel KLIA Aeropolis (Airport Hotel)
Tune Hotel KLIA Aeropolis (Airport Hotel) offers a range of comfortable and convenient room options to suit various traveler needs. The Double Room provides 10 square meters of space with a cozy Queen Bed, perfect for couples or solo travelers looking for a bit of extra room. For those seeking added value, the Double Room - 1 Meal Voucher Included offers the same 10 square meters of space with the added benefit of a meal voucher. Additionally, the hotel offers the Room - Day Use, Max 12 Hours Between 7:00 AM and 7:00 PM, providing 9 square meters of space with a comfortable Queen Bed, ideal for travelers in need of a short-term stay. Solo travelers can also opt for the Single Room, offering 9 square meters of space with a snug Single Bed. Booking these rooms on Agoda ensures that guests can enjoy the best prices and a hassle-free experience, making it convenient to find the perfect accommodation for their travel needs.
Discover the Bustling Surroundings of Kuala Lumpur International Airport
Situated in the vibrant vicinity of Kuala Lumpur International Airport (KLIA), Tune Hotel KLIA Aeropolis offers a convenient and comfortable stay for travelers. The hotel is ideally located for those with early or late flights, providing easy access to the airport terminals. Additionally, the nearby Mitsui Outlet Park and KLIA Jungle Boardwalk offer fantastic opportunities for shopping and leisurely strolls amidst lush greenery. Visitors can also explore the renowned Sepang International Circuit, which hosts thrilling motorsport events and offers guided tours for racing enthusiasts. For those seeking a culinary adventure, the surrounding area boasts a diverse selection of dining options, ranging from local street food stalls to international restaurants, catering to every palate. Whether guests are in transit or looking to explore the area, Tune Hotel KLIA Aeropolis is the perfect base for an unforgettable stay near Kuala Lumpur International Airport.
Convenient Travel from Kuala Lumpur International Airport to Tune Hotel KLIA Aeropolis (Airport Hotel)
Located just a few minutes away from Kuala Lumpur International Airport (KLIA), Tune Hotel KLIA Aeropolis (Airport Hotel) offers convenience and comfort to travelers in transit. Upon arrival at KLIA, guests can easily reach the hotel via a short taxi or ride-sharing service. The hotel also provides a complimentary shuttle service to and from the airport, ensuring hassle-free transportation for guests. For those driving, the hotel offers parking facilities as well. The seamless connectivity between the airport and the hotel makes it an ideal choice for travelers with layovers or early/late flights.
Alternatively, for those arriving at the nearby klia2 terminal, the hotel is also easily accessible. Guests can take advantage of the airport shuttle service or opt for a quick taxi ride to reach the hotel. With its strategic location near the airport, Tune Hotel KLIA Aeropolis (Airport Hotel) provides a convenient and accessible accommodation option for travelers seeking a restful stay between flights or before embarking on their Kuala Lumpur adventures.
Explore the Serene Surroundings of Tune Hotel KLIA Aeropolis (Airport Hotel)
Tune Hotel KLIA Aeropolis (Airport Hotel) is surrounded by a variety of attractions that cater to different interests. Just a short drive away, guests can visit the Bagan Lalang Beach, a picturesque stretch of coastline offering a tranquil escape from the city. The beach is perfect for leisurely strolls, sunbathing, and enjoying the beautiful sunset. For those seeking adventure, Tadom Hill Resorts is also within reach, providing thrilling activities such as bamboo rafting and water swings in a natural setting.
Additionally, history enthusiasts can visit Masjid Salak Tinggi, a charming mosque with traditional architecture and a serene ambiance. Nearby, the Taman Warisan Bestari Playground offers a delightful spot for families to unwind and children to play. With a range of attractions in its vicinity, Tune Hotel KLIA Aeropolis (Airport Hotel) provides an ideal base for exploring the diverse surroundings of Kuala Lumpur.
Convenient Access to Public Transport Stations
Situated in the vicinity of several key public transport stations, Tune Hotel KLIA Aeropolis (Airport Hotel) offers convenient access for travelers. The hotel is within close proximity to the ERL Railway Station at Salak Tinggi, providing swift connections to various destinations. Additionally, guests can easily access the ERL KLIA2 and KLIA Satellite Terminal A, ensuring seamless travel to and from the airport terminals. With the ERL Railway Station at KLIA and the KLIA Main Terminal nearby, guests can effortlessly navigate their way to different parts of Kuala Lumpur and beyond, making this hotel an ideal choice for those seeking hassle-free transportation options.
Diverse Dining Options Nearby
Tune Hotel KLIA Aeropolis (Airport Hotel) is surrounded by an array of dining options that cater to every palate. From the aromatic flavors of KLIA BAK KUT TEH and Grandma's Kitchen to the tantalizing dishes at SUN KEE RESTAURANT and Muari Muari, guests can indulge in local and international cuisines just a stone's throw away. For a quick bite or a caffeine fix, Dilip, Beverage Station, and TAI-CROISSANT offer delightful options. Whether craving traditional Malaysian fare or seeking a familiar favorite, the hotel's vicinity boasts an impressive selection of dining establishments to satisfy every craving.
Retail Therapy at Your Doorstep
Tune Hotel KLIA Aeropolis (Airport Hotel) offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find the Nooodles Satellite Building, offering a range of dining and retail options. For those seeking great deals, the Mitsui Outlet Park Klia Sepang is a shopper's paradise with a wide selection of international and local brands. Additionally, gateway@klia2 is a bustling shopping destination where you can indulge in some retail therapy before or after your travels. If you're looking for a convenient spot to pick up essentials, KIPMall Kota Warisan is just a stone's throw away, ensuring that all your shopping needs are easily met during your stay.
Affordable Comfort at Tune Hotel KLIA Aeropolis (Airport Hotel)
Experience affordable comfort at Tune Hotel KLIA Aeropolis (Airport Hotel) with an average room price of just $28. Situated in the heart of Kuala Lumpur's airport district, this hotel offers excellent value without compromising on quality. In comparison, the average price of a hotel room in Kuala Lumpur is $67, making Tune Hotel KLIA Aeropolis an attractive choice for budget-conscious travelers without sacrificing convenience and comfort. With its modern amenities and strategic location, guests can enjoy a comfortable stay at a fraction of the cost, allowing them to make the most of their travel budget.
Clean and Friendly Staff, Perfect for Travelers
Tune Hotel KLIA Aeropolis (Airport Hotel) is highly praised for its clean and friendly staff. Guests have consistently mentioned how the staff at this hotel go above and beyond to ensure a pleasant stay. With their super friendly and helpful nature, the staff at Tune Hotel KLIA Aeropolis create a warm and welcoming atmosphere for guests. From the front desk to the restaurant, the staff are attentive and always ready to assist. Whether you need recommendations for local attractions or assistance with any requests, you can rely on the friendly staff at this hotel.
Travelers looking for a convenient and comfortable stay will find Tune Hotel KLIA Aeropolis to be the perfect choice. Reviewers have mentioned that this hotel is a good place to stay for travelers. With its proximity to the airport, it provides easy access for those catching early or late flights. The hotel's overall ambiance and facilities also contribute to a pleasant stay. Guests have expressed their intention to visit again, highlighting the positive experience they had at this hotel. Whether you are on a business trip or exploring the vibrant city of Kuala Lumpur, Tune Hotel KLIA Aeropolis offers a comfortable and convenient base for your travel needs.
One of the standout features of Tune Hotel KLIA Aeropolis is its exceptional staff. Numerous reviews have praised the hotel's friendly and helpful staff. Guests have consistently mentioned how the staff went out of their way to ensure their needs were met. Whether it's providing local tips, arranging transportation, or addressing any concerns, the staff at Tune Hotel KLIA Aeropolis are always ready to assist. Their warm hospitality adds an extra touch to the overall experience, making guests feel valued and well taken care of. If you're looking for a hotel with a dedicated and friendly staff, Tune Hotel KLIA Aeropolis is the perfect choice.
Unbeatable Value and Exceptional Staff Performance
Tune Hotel KLIA Aeropolis (Airport Hotel) has garnered an impressive overall rating of 7.2, with an outstanding 7.4 for value. Guests have been consistently impressed by the exceptional value they receive during their stay, making it an attractive choice for budget-conscious travelers without compromising on quality. The hotel's commitment to providing great value for money is reflected in the positive reviews it has received, making it a top choice for those seeking affordability without sacrificing comfort and convenience.
Moreover, the staff performance at Tune Hotel KLIA Aeropolis has received a commendable rating of 7.9. Guests have praised the hotel's staff for their professionalism, attentiveness, and friendly demeanor. Visitors have highlighted the staff's willingness to go above and beyond to ensure a pleasant and memorable stay, creating a warm and welcoming atmosphere that leaves a lasting impression. Whether it's providing local recommendations or addressing specific needs, the hotel's dedicated staff consistently exceed guests' expectations, contributing to an exceptional overall experience.
Good6.8
Facilities
Good6.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
I mistaken my flight date (1 night earlier) and I am not ready to sleep at the airport for a night. I found this hotel meeting my budget. It is not easy to find out how to go to the shuttle bus pick up location, I asked around a few times, online information is not enough to guide us from KLIA2 to the pick up point, which is the Tune Hotel connected to KLIA2 by a link bridge at the mezzanine floor between level 1 and 2. Check in is quite strictly at 2pm. I got a single room, size is just right for a night. The bed and sheets are clean, toilet was ok but I still find hair on the wall. They only provide toilet roll, shampoo and soap. There are cup noodles and some beverages at excessive price at the lobby. So it is best that you pack your dinner and bring enough water if you don’t plan to go out again. The shuttle bus is available at every 2 hours so you can still go to the airport to get reasonable priced supplies or dinner. My room include breakfast - supposed to be ready at 6am but only fully available around 625am. The coffee and teh tarik were warmed up from cold, there were not made fresh. The breakfast was simple, considering it was a mere top up of RM12 for room with breakfast - it was not so bad. .The aircon was good, I had a great night sleep. Shuttle bus arrived and left on time. Overall this is the lowest cost option for a good night sleep on a clean and comfortable bed. 👍🏻
Hi Foong. Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback. Regards, Balqis Mahadi Duty Manager
Overall stay is good .. To be honest, staying for single pax more comfortable. The room too small , that you must take tiny steps to walk inside the room. For the curtain maybe need to put extra longer coz when your inside the room, for the window the curtain easy flip out. Can see through in. For the restaurant good for the food , for me not a lot of variety. Maybe can put for local dishes like Nasi Lemak . Facilities here is not easy you need to go downstairs to do laundry & ironing . For pregnant women become difficult to go down . And not safety at all . We don't know that might be happen .
Dear guest, Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback. Regards, Izzuddin Roslan Assistant Manager
I reached Kuala Lampur airport terminal on 21st May 2024 night around 9 pm. After dinner at a Bistro, I reached the reception of their other Tune Hotel (premier one) just after 10 pm to know that their shuttle bus had just left at 10. Next one was in 2 hrs. I waited along with other passengers for 1.5 hrs before their free shuttle came to pick us at 12. It took 15 mins to reach Tune Aeropolis hotel, and the receptionist took 45 mins to deal with 3 customers. Since their airport pick up shuttle bus was only once in 2 hrs: 3 am, 5 am, 7 am etc and I needed transport at 6:15 am, I asked to book for cab. I had read it charges 30 Ringit only, but the receptionist charged me double 60 Ringit. A rip off! I asked her to give me a wake up call at 5:15 am. She forgot it. The room was clean and bed was comfortable, but I barely slept 3 hrs as after getting fresh it was already 1:30 am. If I hadn't put my own alarm, I wud have slept through and missed my flight. Thankfully the cab driver came on time and I reached the airport on time. They charge unnecessarily high for cabs. Better use 'Grab' to book it yourself. I suggest that the frequency of shuttle bus between their hotels should be every hour to save time for the tired passengers. Customer requests at reception should be taken seriously and fast.
Dear Kuntal, Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback. Regards, Erwizal Bidin Assistant Manager
I booked this hotel thinking there's a shuttle to the airport, but the shuttle was only between the two Tune hotels. Some clients thought they were going to the airport too. Goodness knows why I would want a shuttle to the other hotel! Other than it being a few minutes nearer KLIA2. The single room have a bit more space than the double , (where one could hardly walk around). Facilities are very basic, no kettle, coffee/tea let alone a fridge. Room was ok, clean and staff pleasant, there's a restaurant just outside the hotel which closes at 10pm. On a rainy day, the corridor can get wet and slippery. I didn't think it was really good value for money on my part. I had to pay extra for shuttle and the fear of getting to airport on time was very stressful, eventhough I factored extra time. But the Grab driver waited at another entrance, and then ditched me, which was too late to get another Grab.
Dear Teresa, Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback. Regards, Balqis Mahadi Duty Manager
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Good”
I booked this hotel thinking there is a shuttle to the airport, but the shuttle was only between the two Tune hotels! One would still need to take a shuttle. This Aeropolis Tune hotel is about 20-25 minutes to the airport on a light traffic. Some of the pros and cons are below: Pros: Welcome drink Room is reasonably clean Reasonably quiet There were water bottles in the room There's a restaurant beside the hotel if one needs a meal Cons: No fridge, kettle or coffee/tea in room The double room is very very small, hardly much space if you have a medium, let alone a big luggage When it rains, the corridor can be wet and slippery. Aircond in my room was a bit noisy, fortunately there was a fan There are 2 entrances to the hotel, both looks like front entrance, causing confusion. My Grab driver waited at the other entrance, and myself on another entrance. Finally the Grab driver ditched me, causing panic as I could be late for the airport! Note: If you want to be a bit nearer to KLIA2 airport, you would need to book the KLIA2 Tune Hotel (not Aeropolis)
Dear Guest, Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback. Regards, Izzuddin Roslan Exec Assistant Manager