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Tunjungan Hotel Surabaya
Tunjungan Hotel Surabaya
Tunjungan Hotel Surabaya
Tunjungan Hotel Surabaya
Tunjungan Hotel Surabaya
Tunjungan Hotel Surabaya
Tunjungan Hotel Surabaya

Removed from saved list

7.2

Very good

1,483 reviews

1,483 reviews

Shops13
Housekeeping11
Breakfast3
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Tunjungan Mall

100 m

KidZoona

110 m

Plaza Tunjungan

140 m

Gramedia Bookstore

150 m

Wartel Shops

150 m

Popular landmarks
Monkasel (Submarine Monument)

1.4 km

Tugu Pahlawan

1.8 km

Suramadu National Bridge

2.1 km

Bungkul Park

3.3 km

Sampoerna Museum

3.5 km

Closest landmarks
Top Ten & Coyote Bar

100 m

Transnet

130 m

Puskesmas Kedungdoro

290 m

Parking Park

360 m

Monumen Gubernur Suryo

390 m

Tunjungan Hotel Surabaya

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia, 60011 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Surabaya

Check-in [24-hour]

Inside city center

190 meters to Tunjungan Plaza

Free Wi-Fi in all rooms!

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Cash withdrawal

Swimming pool [outdoor]

Hot tub

Golf course [on-site]

Fitness center

This property is in high demand!

8 travelers have booked today.

Value for money6.9
Location rating8.8
Nearest airportJuanda International Airport (SUB)
Distance to airport14.0 km

Rooms available at Tunjungan Hotel Surabaya

Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Premier
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Business Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double or Twin
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 6 sofa beds and 1 super kin...
Enter dates to see prices
Tunjungan Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Single
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Executive
...
  • Room size: 39 m²/420 ft²
  • Shower
Enter dates to see prices
Superior B
...
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Tunjungan Hotel Surabaya?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Tunjungan Hotel Surabaya?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Tunjungan Hotel Surabaya?

For those who wish to drive their own cars, Tunjungan Hotel Surabaya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Tunjungan Hotel Surabaya?

Start your mornings right, with the continental and buffet breakfast options offered at Tunjungan Hotel Surabaya. Adults can enjoy breakfast offered with an additional charge of 125000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Tunjungan Hotel Surabaya?

Tunjungan Hotel Surabaya features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Tunjungan Hotel Surabaya?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Tunjungan Hotel Surabaya. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at Tunjungan Hotel Surabaya?

On-site venues and convenient event services make Tunjungan Hotel Surabaya an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Tunjungan Hotel Surabaya?

Tunjungan Hotel Surabaya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Tunjungan Hotel Surabaya?

The closest train, metro, or bus station is Gubeng Train Station, 1.3 km away from Tunjungan Hotel Surabaya.

What restaurants are nearby Tunjungan Hotel Surabaya?

Tunjungan Hotel Surabaya is located in Surabaya Center, famous for good restaurants such as Waroeng Toendjoengan, Chung Gi Wa and Linkafe.

What popular shopping places are close to Tunjungan Hotel Surabaya?

Shopping options in Tunjungan Hotel Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Tunjungan Hotel Surabaya?

Tunjungan Hotel Surabaya is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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See map

Explore the neighborhood

What people love about Tunjungan Hotel Surabaya

  • 10

    Exceptional
    Breakfast

    "Big rooms and great services Good breakfast!"

    edmund

    |

    August 30, 2022

  • 9.2

    Exceptional
    Location

    "Strategic hotel, near with Tunjungan Plaza Mall."

    Teguh

    |

    July 16, 2022

  • 10

    Exceptional
    Staff 

    "I do appreciate for the excellence service, above and beyond, of the hotel staff, especially front desk;"

    Suci

    |

    May 9, 2022

Property ranking|Compared to 855 Surabaya properties
See all rankings
Room size
38 sqm.
Room comfort score
6.9/10
Location score
8.8/10
Cheapest price score
Bigger than
93
%
of Surabaya properties
Better than
91
%
of Surabaya properties
Better than
89
%
of Surabaya properties
Better than
72
%
of Surabaya properties
Overall rating:

7.2

Very good
1,483 reviews
Cleanliness
6.8
Facilities
6.6
Location
8.8
Read all reviews >
What travelers say they love:
Overall Tunjungan Hotel is OK for your travelling stay.
Umar from Indonesia
Solo traveler
More about Tunjungan Hotel Surabaya

More about Tunjungan Hotel Surabaya

Tunjungan Hotel Surabaya

See the best of Surabaya with a stay at Tunjungan Hotel Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Tunjungan Hotel Surabaya ensure a pleasant stay for guests. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Surabaya is made even more convenient with the car hire services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Tunjungan Hotel Surabaya guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Tunjungan Hotel Surabaya include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Tunjungan Hotel Surabaya. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Tunjungan Hotel Surabaya which has a selection of halal options.
A night in at the hotel's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions.
To fill your days, be sure to check out the fantastic facilities offered at Tunjungan Hotel Surabaya. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun without traveling far, by taking advantage of the mini golf course and golf course on site at Tunjungan Hotel Surabaya. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Surabaya while in the city. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 180 m away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 89% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 90% of other accommodations in Surabaya.

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Amenities and facilities
Good
Facilities

6.6

Most talked about facilities

Breakfast

60 mentions

Housekeeping

34 mentions

Food & Dining

27 mentions

Internet

18 mentions

Languages spoken

  • English
  • Indonesian

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Face coverings on staff
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

Land sports

  • Golf course (within 3 km)

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Shower
  • Toiletries
  • TV [flat screen]
Food and dining
Breakfast options
  • Continental
Location
Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia, 60011
Excellent
Location

8.8

Airports

  • Juanda International Airport (SUB)
    14.0 km
  • Abdul Rachman Saleh Airport (MLG)
    75.2 km

Public transportation

  • Gubeng Train Station
    1.3 km
  • Pasar Turi Train Station
    1.8 km

Hospital or clinic

  • Puskesmas Kedungdoro
    290 m

Shopping

  • Tunjungan Plaza
    190 m

Convenience store

  • Indomaret
    500 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tunjungan Plaza
    190 m
  • Monkasel (Submarine Monument)
    1.4 km
  • Tugu Pahlawan
    1.8 km
  • Suramadu National Bridge
    2.1 km
  • Bungkul Park
    3.3 km
  • Sampoerna Museum
    3.5 km
  • Surabaya Town Square
    3.8 km
  • Surabaya's Zoo
    3.9 km
  • Pakuwon Food Festival
    7.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.7 km

Nearby landmarks

  • Top Ten & Coyote Bar
    100 m
  • Tunjungan Mall
    100 m
  • KidZoona
    110 m
  • Transnet
    130 m
  • Plaza Tunjungan
    140 m
  • Gramedia Bookstore
    150 m
  • Wartel Shops
    150 m
  • DAISO
    160 m
  • Tunjungan Plaza
    190 m
  • Taman Prestasi
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)125000 IDR

The property

  • Number of restaurants1
  • Number of rooms 273

Reviews of Tunjungan Hotel Surabaya from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness6.8
Facilities6.6
Location8.8
Room comfort and quality6.9
Service7.1
Value for money6.9
High score for Surabaya
Rating
9+ Exceptional (110)
8-9 Excellent (138)
7-8 Very Good (273)
6-7 Good (220)
<6 Below Expectation (307)
Time of the year
Mar - May (238)
Jun - Aug (248)
Sep - Nov (266)
Dec - Feb (296)
All guests (1,483)
All room types
All languages

Show reviews that mention 

Showing 1,048 verified guest comments
12345
10.0
Exceptional
Suci from United States
Solo traveler
Superior Double or Twin
Stayed 1 night in May 2022

Exceptional hotel staff”

The hotel staff are very nice and supportive. I have family situations and they would help me out. They are exceptionally supportive. Thank you pak Yudhi, Mbak Yeni, Pak Andik and Pak Anis.

Reviewed May 04, 2022

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10.0
Exceptional
Suci from United States
Family with teens
Superior Single
Stayed 3 nights in May 2022

Staff were above and beyond”

I do appreciate for the excellence service, above and beyond, of the hotel staff, especially front desk; mbak Yeni, pak Yudhi, security officers: pak Andik & pak Anis. Thank you very much.

Reviewed May 10, 2022

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10.0
Exceptional
Bayu from Indonesia
Solo traveler
Superior
Stayed 1 night in June 2020

Best Deal!”

Everything is excellent except there's no stop contact near the bed so i cannot charge my phone while laying on the bed.

Reviewed June 14, 2020

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9.2
Exceptional
Hatadi from Singapore
Business traveler
Superior
Stayed 7 nights in August 2019

Tunjungan Plaza - Spacious, Cozy and Convenient”

If you are looking for a quiet, spacious room for family or meetings, this the place. It is located just next to Tunjungan Plaza Malls. The staffs are friendly and they clean the entire room well.

Reviewed September 05, 2019

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9.2
Exceptional
Putri from Indonesia
Family with young children
Superior
Stayed 1 night in December 2019

Good for family”

Old hotel, but still good maintenance. Our room is large enough for our family, but bathroom stains everywhere, maybe because it all old stuffs. Didn’t have the change tobtry the pool but breakfast was fine.

Reviewed January 11, 2020

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8.4
Excellent
I from Indonesia
Family with young children
Stayed 2 nights in January 2019

Very nice Hotel with some weakness”

4 stars Hotel with perfect location, just beside Tunjungan Plaza 2. Spacious room with hot tub, hot shower, cable TV (not all channel have clear picture), and a small fridge. Agoda listed it with title "... room only" but with "free breakfast" feature in the description. When I asked frontdesk they said it may be a mistake but they still gave me 2 breakfast coupons. The next day I was stopped at the restaurant, they said they need to confirmed my coupons, but then they let me having my breakfast there, I paid half for my daughter and have a good meals. I confuse, should I feel lucky with 2 coupons or not because the next day I had to get my breakfast outside of the Hotel. "NO free breakfast" The pool was good, my daughter had a good time, but not all the equipment in the gym were in good shape, and the jacuzzi was in "under maintenance" state.

Reviewed January 21, 2019

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8.8
Excellent
I from Indonesia
Family with young children
Superior Double or Twin
Stayed 1 night in November 2021

Best location for family trip in the city”

My third visit here, located right beside Tunjungan Plaza & Bank Mandiri. Staffs are helpful and friendly, did an early check-in and I left my bags with receipt so I can go to TP while the rooms were prepared.

Reviewed December 01, 2021

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9.2
Exceptional
Teguh from Indonesia
Solo traveler
Deluxe
Stayed 1 night in July 2022

Strategic Hotel”

Strategic hotel, near with Tunjungan Plaza Mall.

Reviewed July 17, 2022

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8.8
Excellent
Pg from Brunei Darussalam
Family with young children
Superior
Stayed 3 nights in March 2019

Near Shopping Mall Tunjungan Plaza”

The staff are very polite. Only lift is too slow. Overall my stay ok. Will be back here again when my next visit.

Reviewed April 05, 2019

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8.8
Excellent
Ajef from Indonesia
Couple
Superior
Stayed 1 night in April 2020

Best place ”

Kelebihan: kamar mandi nyaman banget kekurangan : tidak kedap suara

Reviewed April 22, 2020

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9.2
Exceptional
Amri from Indonesia
Business traveler
Stayed 3 nights in August 2019

Great Hotel”

Great Hotel

Reviewed August 15, 2019

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8.8
Excellent
OTHMAN from Singapore
Group
Superior
Stayed 4 nights in June 2019

Hotel near to Mega shopping malls.”

Liked the hotel. Near to shopping malls.

Reviewed July 10, 2019

See room deals

8.8
Excellent
SIES from Singapore
Group
Superior
Stayed 3 nights in March 2019

Excellent”

Good location. Close to Tunjungan Mall

Reviewed March 23, 2019

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8.0
Excellent
Fung from Malaysia
Business traveler
Superior
Stayed 1 night in October 2019

Strategic Location”

Location is good, walking distance to Tunjungan Plaza. Hotel a bit old style. It is a high class hotel once upon a time. New modern days, we are prefer simple, clean and bright design hotel.

Reviewed October 22, 2019

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8.0
Excellent
dong from Indonesia
Family with young children
Superior
Stayed 1 night in February 2019

great location but a little bit old hotel”

the location is perfect. the room is enough. breakfast is not good. just several menu and not delicious . the facility is old and not clean . overall enough with cheap price

Reviewed May 15, 2019

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8.4
Excellent
Gunawan from Indonesia
Family with young children
Superior B
Stayed 3 nights in May 2022

Perfect hotel”

The hotel is very close with mall of Tunjungan Plaza and located in central of Surabaya.

Reviewed June 02, 2022

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7.6
Very good
Umar from Indonesia
Solo traveler
Deluxe Premier
Stayed 1 night in June 2019

Enhance the service of the staff”

Please enhance the humble, smile of your front office staffs to service your customers. Roomboy and technician are very helpful and full of smile to do their works. Overall Tunjungan Hotel is OK for your travelling stay.

Reviewed June 20, 2019

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7.2
Very good
Voldi from Singapore
Business traveler
Stayed 1 night in March 2019

Old hotel in a nice location.”

I believe that this hotel was a fine hotel in its heyday, very good location next to a very big mall. The room I stayed in has a distinctive old smell just like all other old hotels. If you just need to sleep at night and would like to spend time shopping and getting around, this is a good hotel to stay. But if you need a place where you can enjoy your time in the room, better to avoid this one. Very easy to find food since the mall next door has a LOT of food choice / variety.

Reviewed March 04, 2019

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7.2
Very good
jessica from Indonesia
Family with teens
Stayed 1 night in June 2019

Great location, nice food”

Old hotel which need a lot of renovation. Room is spacious but the old furnitures make it look a bit spooky. Lifts need an urgent replacement for customers' safety. The good thing is that staffs are very nice and helpful. Food for breakfast also tastes good though the option is not many.

Reviewed July 03, 2019

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7.6
Very good
Bagus from Indonesia
Family with young children
Junior Suite
Stayed 1 night in December 2019

Good place to stay near Plaza Tunjungan”

Good place to stay near Plaza Tunjungan

Reviewed January 02, 2020

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