This property is in high demand!
Last booked 5 hours ago
"This hotel is located very near to shopping mall, easy acces..."
December 7, 2018
Located in heart of Surabaya
Free Wi-Fi in all rooms!
Last booked 5 hours ago
|Value for money||6.7|
|Nearest airport||Juanda International Airport (SUB)|
|Distance to airport||13.9 km|
June 22, 2018
"Great location which located in the center of the town and you can walk to Tunjungan Plaza in less than 5 minutes."
November 2, 2016
"The staff are very polite and nice;"
November 2, 2016
"The best part is that the hotel is next to the biggest shopp..."
January 3, 2019
Situated in Surabaya Center, Tunjungan Hotel Surabaya is the perfect place to experience Surabaya and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the property enjoys close proximity to Plaza Tunjungan, Museum Perjuangan Surabaya, and Monumen Gubernur Suryo.
Tunjungan Hotel Surabaya is committed to providing the best in services and amenities. A selection of top-class facilities include special welcome drink, coffee, tea, and cookies upon check in, 24-hours room service, car park, restaurant, tours, and laundry service.
The property also offers wonderful recreational facilities such as hot tub, fitness center, sauna, outdoor pool, and massage to make your stay truly unforgettable. Superb facilities and an excellent location make Tunjungan Hotel Surabaya the perfect base from which to enjoy your stay in Surabaya.
"This hotel is quite classy first."
May 19, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Old hotel in a nice location.”
I believe that this hotel was a fine hotel in its heyday, very good location next to a very big mall. The room I stayed in has a distinctive old smell just like all other old hotels. If you just need to sleep at night and would like to spend time shopping and getting around, this is a good hotel to stay. But if you need a place where you can enjoy your time in the room, better to avoid this one. Very easy to find food since the mall next door has a LOT of food choice / variety.
Very nice Hotel with some weakness”
4 stars Hotel with perfect location, just beside Tunjungan Plaza 2. Spacious room with hot tub, hot shower, cable TV (not all channel have clear picture), and a small fridge. Agoda listed it with title "... room only" but with "free breakfast" feature in the description. When I asked frontdesk they said it may be a mistake but they still gave me 2 breakfast coupons. The next day I was stopped at the restaurant, they said they need to confirmed my coupons, but then they let me having my breakfast there, I paid half for my daughter and have a good meals. I confuse, should I feel lucky with 2 coupons or not because the next day I had to get my breakfast outside of the Hotel. "NO free breakfast" The pool was good, my daughter had a good time, but not all the equipment in the gym were in good shape, and the jacuzzi was in "under maintenance" state.
Old facility , not good
good place to stay because its very close to food and shopping centre. the hotel is quiet old so the airconditioner is not too cold and the fridge is not too cold too, but is unacceptable. otherwise is ok if you do not need cool a/c to sleep.
Good location, 1 minute to shopping complex. Room quite old but ok
Great location and value for money”
Great location and price are reasonable. The room was big that you can place large bags easily. Even though it is an old hotel but the room was clean. I was inform that more renovation is still going on. Only wall papers need to be replace.
This hotel is located beside the big Shopping Mal. This hotel also in the business district of Surabaya. The hotel is old building, but have a clean and very big rooms. The price also reasonable for me.
Nice stay and comfort”
Very good place to stay with family and to have meeting or business here. Lot of bank, shopping mall and future building in progress near by the hotel. If you want to used iron, you have to call laundry to do so. They will not provide the iron in room. They will charge for iron service.
hotel is quite old. but room still clean and cozy. the best thing is located just beside tunjungan plaza. there's food court inside tunjungan plaza, or a lot of cafe / resto nearby so easy to get food. breakfast is delicious, but same menu everyday.
Service with smile and great location”
very good hotel with helpful and friendy staff. this hotel also have a great location because nearby with tunjungan plaza. beside that, the hotel also full with attractive decoration. one thing that i am shock because the swimming pool cannot be use because of maintenance but in my opinion the pool is not been used for the long time. lastly, i am very happy because in term of money this hotel is very good. thanks for all.
Very good service for travelers”
I have been in this hotel about four or five years ago. I found out the lobby setting and interior of the guest room are remained the same with gold and brown dominated colors. Since its location is at central city of Surabaya, it is one of a convenient place to stay for shopping and culinary.
Old style but nice”
everyone who travels to surabaya must have heard about tunjungan. from time to time this name is well known as surabaya shopping area. now there is tunjungan plaza building, which become the icon of this activity. and this hotel towered just next of tunjungan plaza, separated just by a small street. for those who adore shopping as their lifestyle, this hotel is just what you looking for. there are no such of perfect place. and so is this hotel. the room is quite big, but very old style. hotel management should replace the tv with updated and bigger lcd. for that room size the tv look funny
Great location, good sized room”
Good location, just a short distance to the largest shopping centre in town. Breakfast is good, friendly staf. The only downturn is we need to update the key card after 1pm everyday or he card can't be used. Room is big and clean.
Great location, large room”
Hotel is located within a stone throw from tunjungan plaza which might be the largest shopping mall in surabaya. Very convenient to find something to eat. Room was very large, sofa was provided although a little dirty. Selection of channel on TV was very good. Car park space a little tight.
Clean hotel with Friendly Staff”
the rooms were clean and the staff were friendly and helpful. the location of the hotel is right next door to a very large shopping mall (in fact probably two malls joined together) and there is a wide range of food shops and a couple of food halls which serve a variety of foods. the shoppoing mall also has cafe and coffee shops all with free wifi which is wonderful to keep in touch with relatives back home. the only problem we found that of the four lifts, at any one time one would be out of service, otherwise our stay was great.
a nice hotel with a great service”
hotel tunjunggan in surabaya is a nice hotel with a great service, i like the room , bathroom, location, breakfast and also the pool. it is lovely to spend the time at this hotel, the location is very good near to shopping center
Very good location with lot of shopping”
i arrived at the hotel at 3pm in the afternoon, check in is fast and hotel staff is friendly. the room is big and clean. the best part is that the hotel is next to the biggest shopping mall with lot of restaurants and shops. i never regret to stay in hotel tunjungan although this is my first trip to surabaya.
The toilets are terrible, badly maintain and dirty, also leaking. No safe box provided in the room. Also not enough towels for use. The long bath with a lot of stains. Not conducive to bathe at all.
the hotel has to make some renewals..”
I'm booking 2 rooms. This hotel is quite classy , just because the hotel's age factor is long enough so there needs to be more improvement on the various items that are in the hotel. The furniture and drapery in the room were worn out, and need replacement immediately. Moreover the bathroom was tidy but obviously dirty. The water was cold, the bed wasn't clean, the warm water didn't work, the water was warm but when i want to fill up the bath, the water was dark!! Also the WiFi doesn't work in the whole hotel area. Massage service very bad, nor will I recommend the “massage service” to anyone, very rude staff (MASSAGE SERVICE). The best part is that the hotel is next to the biggest shopping mall with lot of restaurants, friendly staff.
Close to big shopping mall as well as traditional market for souvenirs (Pasar Genteng). However, Air conditioner in 7th floor only available inside the hotel room and need more restoration on lift/elevator.
Tunjungan Hotel Surabaya