Tunjungan Hotel Surabaya
Free Wi-Fi

Tunjungan Hotel Surabaya

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia, 60011
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Superior Double - Bedroom Tunjungan Hotel Surabaya
Superior Double - Bedroom
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    Lobby Tunjungan Hotel Surabaya
    Lobby Tunjungan Hotel Surabaya
    Swimming pool [outdoor] Tunjungan Hotel Surabaya
    Deluxe Double Tunjungan Hotel Surabaya
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    Room plan Tunjungan Hotel Surabaya

    Tunjungan Hotel Surabaya Reviews

    7.1
    Very good
    /10
    (1183 reviews)See what guests said
    8.0
    Very good

    "This hotel is located very near to shopping mall, easy acces..."

    ZULKIFLI

    -

    December 7, 2018

    6.9

    Things you’ll love about Tunjungan Hotel Surabaya

    Things you'll love

    • Located in heart of Surabaya

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Top Ten & Coyote Bar100 m
  • Plaza Tunjungan100 m
  • Transnet130 m
  • Museum Perjuangan Surabaya150 m
  • Gramedia Bookstore150 m
  • Wartel Shops150 m
  • Grahadi Building390 m
  • Monumen Gubernur Suryo390 m
  • Joko Dolog Buddhist Statue390 m
  • Wisata Rasa400 m
  • This property is in high demand!

    Last booked 5 hours ago

    Value for money6.7
    Location rating8.7
    Nearest airportJuanda International Airport (SUB)
    Distance to airport13.9 km

    Rooms available at Tunjungan Hotel Surabaya

    Deluxe Double
    Deluxe Double
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Tunjungan Suite
    Tunjungan Suite
    ...
    • Room size: 76 m²/818 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Premier King
    Deluxe Premier King
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room Only
    Superior Twin Room Only
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Premier Twin
    Deluxe Premier Twin
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Have a question for Tunjungan Hotel Surabaya?

    What people love about Tunjungan Hotel Surabaya

    • 7.6
      Very good

      "Breakfast good"

      Aldo

      |

      June 22, 2018

    • 6.4
      Good

      "Great location which located in the center of the town and you can walk to Tunjungan Plaza in less than 5 minutes."

      Nur F.

      |

      November 2, 2016

    • 6.4
      Good

      "The staff are very polite and nice;"

      Nur F.

      |

      November 2, 2016

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    More about Tunjungan Hotel Surabaya

    More about Tunjungan Hotel Surabaya

    6.0
    Review score

    "The best part is that the hotel is next to the biggest shopp..."

    mimi S.

    |

    January 3, 2019

    An overview

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    What they offer

    8.4
    Excellent

    "This hotel is quite classy first."

    Eka

    |

    May 19, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Tunjungan Hotel Surabaya from real guests

    Agoda Reviews (1183)Booking.com Reviews (244)
    7.1
    /
    10
    Cleanliness6.7
    Facilities6.3
    Location8.7
    Room comfort and quality6.9
    Service6.9
    Value for money6.7
    Provided by verified guests of Agoda
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    All guests (1183)
    All room types

    Show reviews that mention 

    Showing 924 verified guest comments
    12345
    7.2
    Very good
    Voldi from Singapore
    Business traveler
    Superior Double Room Only
    Stayed 1 night in March 2019

    Old hotel in a nice location.”

    I believe that this hotel was a fine hotel in its heyday, very good location next to a very big mall. The room I stayed in has a distinctive old smell just like all other old hotels. If you just need to sleep at night and would like to spend time shopping and getting around, this is a good hotel to stay. But if you need a place where you can enjoy your time in the room, better to avoid this one. Very easy to find food since the mall next door has a LOT of food choice / variety.

    Reviewed March 04, 2019
    8.4
    Excellent
    I from Indonesia
    Family with young children
    Superior Double Room Only
    Stayed 2 nights in January 2019

    Very nice Hotel with some weakness”

    4 stars Hotel with perfect location, just beside Tunjungan Plaza 2. Spacious room with hot tub, hot shower, cable TV (not all channel have clear picture), and a small fridge. Agoda listed it with title "... room only" but with "free breakfast" feature in the description. When I asked frontdesk they said it may be a mistake but they still gave me 2 breakfast coupons. The next day I was stopped at the restaurant, they said they need to confirmed my coupons, but then they let me having my breakfast there, I paid half for my daughter and have a good meals. I confuse, should I feel lucky with 2 coupons or not because the next day I had to get my breakfast outside of the Hotel. "NO free breakfast" The pool was good, my daughter had a good time, but not all the equipment in the gym were in good shape, and the jacuzzi was in "under maintenance" state.

    Reviewed January 21, 2019
    4.0
    Yulian from Indonesia
    Couple
    Superior Twin bed
    Stayed 3 nights in February 2019

    Acceptable”

    Old facility , not good

    Reviewed March 04, 2019
    8.4
    Excellent
    Maria from Australia
    Business traveler
    Superior Twin
    Stayed 5 nights in November 2018

    Excellent”

    good place to stay because its very close to food and shopping centre. the hotel is quiet old so the airconditioner is not too cold and the fridge is not too cold too, but is unacceptable. otherwise is ok if you do not need cool a/c to sleep.

    Reviewed December 10, 2018
    7.2
    Very good
    Muzaini from Malaysia
    Family with young children
    Superior Double Room Only
    Stayed 2 nights in February 2019

    Just okay”

    Good location, 1 minute to shopping complex. Room quite old but ok

    Reviewed February 07, 2019
    9.2
    Exceptional
    Haji from Brunei Darussalam
    Couple
    Superior Twin Room Only
    Stayed 1 night in February 2018

    Great location and value for money”

    Great location and price are reasonable. The room was big that you can place large bags easily. Even though it is an old hotel but the room was clean. I was inform that more renovation is still going on. Only wall papers need to be replace.

    Reviewed February 18, 2018
    8.0
    Excellent
    Erwin from Indonesia
    Business traveler
    Superior Twin
    Stayed 1 night in August 2017

    Good Location”

    This hotel is located beside the big Shopping Mal. This hotel also in the business district of Surabaya. The hotel is old building, but have a clean and very big rooms. The price also reasonable for me.

    Reviewed August 15, 2017
    8.7
    Excellent
    zaily from Malaysia
    Business traveler
    Superior Double
    Stayed 2 nights in December 2013

    Nice stay and comfort”

    It is near shopping mall, near location to change your money and lot of choice of food inthe mall

    Very good place to stay with family and to have meeting or business here. Lot of bank, shopping mall and future building in progress near by the hotel. If you want to used iron, you have to call laundry to do so. They will not provide the iron in room. They will charge for iron service.

    Reviewed December 10, 2013
    8.0
    Excellent
    Sucipto from Indonesia
    Couple
    Superior Double
    Stayed 5 nights in February 2013

    Great Location”

    Close to Tunjungan Plaza

    hotel is quite old. but room still clean and cozy. the best thing is located just beside tunjungan plaza. there's food court inside tunjungan plaza, or a lot of cafe / resto nearby so easy to get food. breakfast is delicious, but same menu everyday.

    Reviewed February 12, 2013
    9.7
    Exceptional
    MD from Malaysia
    Couple
    Superior Double
    Stayed 2 nights in January 2013

    Service with smile and great location”

    Very helpful staff

    very good hotel with helpful and friendy staff. this hotel also have a great location because nearby with tunjungan plaza. beside that, the hotel also full with attractive decoration. one thing that i am shock because the swimming pool cannot be use because of maintenance but in my opinion the pool is not been used for the long time. lastly, i am very happy because in term of money this hotel is very good. thanks for all.

    Reviewed January 30, 2013
    8.0
    Excellent
    Ardhana from Indonesia
    Solo traveler
    Superior Double
    Stayed 1 night in December 2012

    Very good service for travelers”

    Friendly and helpfull staffs

    I have been in this hotel about four or five years ago. I found out the lobby setting and interior of the guest room are remained the same with gold and brown dominated colors. Since its location is at central city of Surabaya, it is one of a convenient place to stay for shopping and culinary.

    Reviewed December 28, 2012
    8.0
    Excellent
    Leonard from Indonesia
    Business traveler
    Superior Double
    Stayed 1 night in October 2012

    Old style but nice”

    Great Location

    everyone who travels to surabaya must have heard about tunjungan. from time to time this name is well known as surabaya shopping area. now there is tunjungan plaza building, which become the icon of this activity. and this hotel towered just next of tunjungan plaza, separated just by a small street. for those who adore shopping as their lifestyle, this hotel is just what you looking for. there are no such of perfect place. and so is this hotel. the room is quite big, but very old style. hotel management should replace the tv with updated and bigger lcd. for that room size the tv look funny

    Reviewed October 22, 2012
    8.7
    Excellent
    Yanto from Indonesia
    Couple
    Superior Double
    Stayed 2 nights in September 2012

    Great location, good sized room”

    Best locations, very close to the largest shopping centre in town

    Good location, just a short distance to the largest shopping centre in town. Breakfast is good, friendly staf. The only downturn is we need to update the key card after 1pm everyday or he card can't be used. Room is big and clean.

    Reviewed September 25, 2012
    8.0
    Excellent
    Martino from Indonesia
    Solo traveler
    Deluxe Double
    Stayed 1 night in June 2012

    Great location, large room”

    reasonably priced, spacious room

    Hotel is located within a stone throw from tunjungan plaza which might be the largest shopping mall in surabaya. Very convenient to find something to eat. Room was very large, sofa was provided although a little dirty. Selection of channel on TV was very good. Car park space a little tight.

    Reviewed August 10, 2012
    8.0
    Excellent
    Wendy from Australia
    Couple
    Deluxe Double
    Stayed 4 nights in March 2012

    Clean hotel with Friendly Staff”

    Close to shopping malls

    the rooms were clean and the staff were friendly and helpful. the location of the hotel is right next door to a very large shopping mall (in fact probably two malls joined together) and there is a wide range of food shops and a couple of food halls which serve a variety of foods. the shoppoing mall also has cafe and coffee shops all with free wifi which is wonderful to keep in touch with relatives back home. the only problem we found that of the four lifts, at any one time one would be out of service, otherwise our stay was great.

    Reviewed April 12, 2012
    8.0
    Excellent
    Rika from Indonesia
    Business traveler
    Superior Double
    Stayed 1 night in June 2011

    a nice hotel with a great service”

    bathroom

    hotel tunjunggan in surabaya is a nice hotel with a great service, i like the room , bathroom, location, breakfast and also the pool. it is lovely to spend the time at this hotel, the location is very good near to shopping center

    Reviewed June 19, 2011
    8.3
    Excellent
    TECK from Malaysia
    Couple
    Stayed 1 night in November 2010

    Very good location with lot of shopping”

    The shopping mall (one of the biggest) is next to Hotel Tunjungan. Best location in Surabaya

    i arrived at the hotel at 3pm in the afternoon, check in is fast and hotel staff is friendly. the room is big and clean. the best part is that the hotel is next to the biggest shopping mall with lot of restaurants and shops. i never regret to stay in hotel tunjungan although this is my first trip to surabaya.

    Reviewed March 16, 2011
    7.2
    Very good
    Lay from Singapore
    Group
    Superior Twin Room Only
    Stayed 3 nights in January 2019

    Very good”

    The toilets are terrible, badly maintain and dirty, also leaking. No safe box provided in the room. Also not enough towels for use. The long bath with a lot of stains. Not conducive to bathe at all.

    Reviewed January 08, 2019
    6.0
    mimi from Malaysia
    Family with teens
    Superior Twin
    Stayed 1 night in December 2018

    the hotel has to make some renewals..”

    I'm booking 2 rooms. This hotel is quite classy , just because the hotel's age factor is long enough so there needs to be more improvement on the various items that are in the hotel. The furniture and drapery in the room were worn out, and need replacement immediately. Moreover the bathroom was tidy but obviously dirty. The water was cold, the bed wasn't clean, the warm water didn't work, the water was warm but when i want to fill up the bath, the water was dark!! Also the WiFi doesn't work in the whole hotel area. Massage service very bad, nor will I recommend the “massage service” to anyone, very rude staff (MASSAGE SERVICE). The best part is that the hotel is next to the biggest shopping mall with lot of restaurants, friendly staff.

    Reviewed January 03, 2019
    6.8
    Good
    Adishta from Indonesia
    Business traveler
    Superior Double
    Stayed 2 nights in August 2018

    Best Location”

    Close to big shopping mall as well as traditional market for souvenirs (Pasar Genteng). However, Air conditioner in 7th floor only available inside the hotel room and need more restoration on lift/elevator.

    Reviewed August 05, 2018
    12345
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    Tunjungan Hotel Surabaya
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    • Excellent location
    • Plaza Tunjungan
    • Gubeng Train Station is within 1.34 km