Everything was absolutely great except getting hassled about time share!”

We loved the resort and would stay there again, I just didn't like feeling pressured by the consierge. I just flat out refused and besides putting a flyer under our door they never bugged us again. Virginia Beach is a great place and the resort was awesome especially for my young family.

Great place to stay!”

Nice place...clean and big rooms with full kitchen (we stayed in a one bedroom suite.) Nice amenities, pool were awesome, a big hit for the kids. In a nice quiet part of virginia beach, just across the street from the beach. All the room have balcony facing the view of the pool. Staff were really nice. Highly recommended!

Exceptional”

It’s our home away from home. Joan our GM and Krystal, our office manager always go above and beyond to keep owners and guest happy. During these trying times of pandemic and being in phase 3 they made us feel some sort of normalcy. I was happy to see staff practicing all CDC and health regulations. It’s not easy to run a resort as efficiently as they did under these guidelines. So very happy. Our family vacation there for over 20 years with my kids and now grandkids. They know who my kids and grandkids are as soon as we walk in. Now that is what you call family. See you next year.😊😊

Great customer service ”

The resort was very good at accommodating our request of having three rooms closed to each other. The only one issue we had was one of the rooms was not ready until 5:00 PM. However, they let us checked out late until 12:00PM instead of 10:00 AM. So it turned out better that we could stay a little bit later

the best weekend”

the grounds are super clean the room was perfect great location the beach was just right across the street plenty of places to eat near by what a perfect weekend

Exceptional”

Lovely clean resort with outstanding friendly staff. I will return on my next vacation

Father”

Great experience. Few small issues with the room 303 that I stayed in- The gas fireplace in the room did not work. The hot water ran out quickly in the shower.

Weekend Getaway”

The outside corridor was full of cobweb and bugs with broken planks and desperately in need of a fresh coat of paint. We arrive at our room, it was very antiquated looking. I go look at the kitchen, open the dishwasher and a roach comes out. Totally freaked out!! We called the front desk and they offered to move us, Yeah! We were moved to the room next to it, UGH! We declared "this room probably has roaches too, since it was next door". They assured us it didn't and it did not, though during our stay we were constantly on guard. The AC was so loud, the fireplace did not work and the deck was held up by scaffoldings. The pools were the best part but not heated. There were tons of ants on the pool grounds in certain sections. Not enough lounge were provided and they were old and in need of paint. The hotel wanted to discuss timeshare options however its in dire need of an overhaul. I am a interior designer and would be happy to offer my assistance.

Great”

How nice the room was ,the kitchen was very nice felt like Home😆

Very good”

We went and booked during an off peak season, it was quiet and relaxing. We love the room , it makes you feel at home, was clean and comfortable except for the cochroach i saw on the carper .

Great value for money as a last minute booking.”

Only stayed for 10hours but had no issues. Would go back without hesitation. Thanks

Hidden Paradise ”

Great location . Accommodations are very comfortable. You totally feel at home.

Excellent”

Nice place to stay! Those mattresses are so comfortable. Just which it was oceanfront

Excellent ”

Wonderful

Never Again ! ”

The staff were unfriendly and and not accommodating at all I told them I needed a parking pass for my handicapped sitter and the lady at the front desk told me . I had to move my car in order to give them my parking space

Horrible ”

Very bad stay. Rude staff and didn’t get to enjoy ourselves

staff”

The resort is very nice. The staff is another story. I stayed there 5 years in a row on valentines weekend. Booked 2 months in advance. Gave me a terrible room and I did not like it and they would not fix the issue. Basically take it or leave it. Twice while visiting the staff was not helpful. Now a $300.00 deposit when last year and all the years prior it was $100.00. I am sad that we will not be coming back but until the staff take better care of their customers I will not be back to visit. Very sad