Turtle on the Beach Hotel

It was a good stay minus some minor cleanliness issues that was rectified by the staffs. Yes we would go there again as we found that the female staffs were extremely helpful and i was very impressed with the empowerment of women in terms of promotion. Kudos to the company for recognising women who are ambitious and hardworking and promote them accordingly.

Great resort. The pool area was wonderful. The food was good. The rooms big enough. The cocktail was great. The ladies in the front desk were helpful and smiley The things that need that need to be improved are the cleanliness in the rooms, the maintenance and upkeep of the room and the attitude and capacity building of the restaurant staff. The waiter at the coffee shop did not understand anything and messed up all our orders. Their shake machine was not working so milkshakes were like watery milk. Their coffee day coffee machine was not working so I could not have freshly brewed coffee. These are things that should be repaired and maintained immediately, especially for a resort like this that charges so much money.

Nice and comfortable stay, courteous staff, however no beach view.

We had a wonderful stay for four days at the hotel. Staff was courteous, polite and extremely helpful. We were upgraded to a superior room with a beautiful balcony. However, as the property is spread over a huge plot of land overlooking the sea, the annexe building is pretty secluded.

A lovely placeto take refuge from monsoons,lovely relaxed atmosphere.the lady who gave me a massage in western spa for my injured leg was exceptional.

Stayed at the hotel for 10 nights and had a most excellent stay. We had a suite (room 902) with a ocean view, the room was very clean and maintained well on a daily basis. The hotel is a five minute walk from the hotel and for those who do not like walking a free shuttle is available from the hotel. Breakfast had a varied choice and great service from the staff. I would recommend eating in the Catamaran Restaurant as the food is very delicious and one again the service from staff was excellent. My wife and I had a wonderful stay and would certainly consider a return in the future.

I had booked ocean view room because l was traveling with my old mom who has knee problem. I always prefer hotel in the proximity of beach so that mom doesn't have any trouble to access the beach & gets a view directly from the room. turtle on the beach has ocean view room in 2 different buildings.the room that they had initially planned to put us in was a bit far from the main resort & with someone who has difficulty in walking can't access that at all. I had to profusely request them to put us in a different room for which they initially asked 3-4k extra & upon resisting they had accommodated us in a deluxe room with no ocean view. the argument given was it's a five star property and Agoda bookings are for a different building which is outside the resort under the name of same turtle on the beach name. it's impossible for a Traveller to know that while booking. after waiting for several hours when I experienced this & compromised on the room category can't recommend anyone to book it again. if u r keen call up hotel clearly understand the difference between annexe & which rooms are within the property & then book. they mentioned hotel website has the details updated too..who cares? the whole point of booking through Agoda is to get the discount which hotel website don't give

Vignesh and front desk staff are excellent ambassadors for the establishment

This is not a five star hotel, may be 3 star. I had got the room adjacent to the main building. The pool was awesome. Breakfast spread was really good. You can order for omelette or dosa and it will be served from their live counter. The beach is just 5 minutes walk. Overall recommended to stay.

I spend 8 nights with my family in the turtle on the beach in kovalam and we really had a wonderful stay. Thanks to all the staff. Especially thanks to RK and Neha at the reception for they were always very helpful. Thanks to Rejin and to al the breakfast team for the wonderful breakfast and there kindness and a special thanks to Aldrin who kept our room always very clean.

Disappointing things 1) Annex Standard Room not up to the mark and in different building which is almost at the end of hotel premises and seems abandon 2) Don't book a room if photos of room not given 3) Too much mosquitos in the room 4) Too many sockets for devices but very few working properly 5) They not provided Ketaly and other items for hot water/tee/coffee until I asked 6) Internet wifi not working propely 7) swimming pool also not good...two much insect inside water 8) connecting path of main building and annex building not very good. Good Things 1) Friendly staff 2) Good Resturent food 3) Good Location Final Suggestion: Not value of money of my stay. May be main building rooms will be good which is near the reception/Pool.

The hotel was generally excellent, rooms great, clean and well looked after. Restaurant and cafe both lovely with good selection of meals for all occasions. Note that alcohol is not served. All staff were welcoming, friendly and very helpful, and made the stay relaxing. The pool area is great, and enjoyable. Nothing to do with the hotel but we didn’t enjoy the surrounding Kovalam area, finding the beach and frontage scrappy and a bit rundown.

The big problem with this hotel is that it isn’t a 5 Star hotel but markets itself as one. The staff are very poorly trained and the facilities are lacking in every way. You can’t even have a beer inside the restaurant because a family may see you drink. The gym is a joke. We booked a twin room and they didn’t have one for us. The staff have no idea how to make a decent coffee. However, we noticed they try so hard to get things right, they just haven’t been taught how things should be done. It is clear after our stay the real problem in this hotel is with the management not providing the necessary training and when that happens they might live up to part of their 5 star rating. A new gym needs to be erected and a direct access to the beach. They also need to get rid of some of the old furniture and rubbish which is dumped at the back of the hotel. We went out all day and all night so we didn’t have to eat or drink here as the service and standards were frustrating. Location is good.

Stayed for two nights, was pleasantly surprised with the location and cleanliness. Excellent view from rooms, very short walk to the lighthouse beach and excellent breakfast.

Everything was more than OK for us. All our expectations were more than fulfilled. However you need to be aware when booking this hotel that this hotel is not directly at the beach even if the name of the hotel kind of indicates this. It's about 500m to the beach (shuttle bus available). Remember this when booking so you are not disappointed later... We would recommend this hotel for leisure.

The hotel is nicely situated on a top of a small hill with nice views from the upper floor rooms. Staff - very polite and helpful. WiFi doesn't work properly.

This is a small boutique hotel in a reasonably good location. ideal for family with chidren

The hotel has the nominal facilities to carry 5 stars. However, maintenance and value for money is not there. I paid 12K Rupees, the value I got is not even half. Just a few points: - arriving 4 am in the morning, room AC is not working - breakfast until 10:30 - they do not refill from 10 onwards - a minor one: coffee from a machine is extra cost - foreign hair on the bed and in the bath - no bathrobe and slippers (needed to request specially) - next day room change (in the night) thought everything fine, great room!!!! - again, AC not working in the bedroom - bathroom not very clean - carpet seems not to be vacumed - room seems not to be checked before occupation: opening bath tubs brought brown water first (just means, no one does that before the guest arrives) The staff in general tries to help but it seems it is a handling issue from the top! Do not want to be a hotel critics but value for money is different!!

Beautifully kept hotel on the hill up from Kovalum beach. Great to be in a peaceful spot where you could still hear and see the sea. Shuttle taxis and tut tut up and down the hill to the lively beach and shops. Perfect location. The kids favourite hotel in India.

The resort is located at an excellent place with beach very accessible. They also offer a free shuttle to the beach as there is no private access. The room were of decent size and properly cleaned as one would expect. However, it lacked in amenities as well as warmth in the staff. The staff were courteous, and nice but not forth-coming. The management seems like leaning heavily on them to try to nickel-and-dime the guests. Nevertheless, it was an OK stay.