Turtle on the Beach Hotel
Turtle on the Beach Hotel
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7.6
Very good

"Staff - very polite and helpful."

Zbigniew

|

January 1, 2018

Deluxe - View Turtle on the Beach Hotel
Deluxe - View
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Lobby Turtle on the Beach Hotel
Lobby
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Interior view Turtle on the Beach Hotel
Interior view
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Interior view Turtle on the Beach Hotel
Interior view
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Excellent
Location
8.3
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What guests are saying:
Pros Great location Suite room was amazing Clean Great views Nice pool Good ayurvedic spa Cons The entry to suite room was awkward. We have to exit the hotel and enter seperate Food was not up to the mark. Food overly expensive
Imran from India
Solo traveler
My stay was wonderful , my kids were enjoyed in swimming pool , good view to sea , terrace are great
Hassan from Saudi Arabia
Family with young children
they upgraded our room without additional charges with a big terrace and ocean view. Food was excellent and very close to the beach. The staff were courteous and the service timely. Straight view of the ocean from the swimming pool and buffet by the pool.Must visit !!!
Sumit from India
Couple
Staff were very friendly and attentive, check in was fast as check out, good food, well mannered staff.
Vinod from United Kingdom
Family with young children
I would stay again, especially out of season. We were slightly disappointed that WIFI in the rooms wasn't available, but otherwise we enjoyed our Turtle experience
debra from United Kingdom
Group

Turtle on the Beach Hotel

Excellent location
- 120 meters to the beach
Excellent
From 159 reviewsSee what guests said
8.0
/
10
Excellent service
8.4
Recommended by 95% of guests
Value for money7.3
Distance to city center10 km
Location rating8.3
Nearest airportTrivandrum Airport (TRV)
Distance to airport11.7 km
  • 230 meters to public transportation

  • Airport transfer

  • 120 meters to the beach

  • Hot tub

Room choices
7.8
Very good
Room comfort & quality
Signature Suite
Signature Suite
...
  • Room size: 63 m²/678 ft²
  • Ocean view
  • 1 king bed
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Duplex
Duplex
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 1 king bed
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Annex Suite
Annex Suite
...
  • Room size: 69 m²/743 ft²
  • Ocean view
  • 1 king bed
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Deluxe Sea View
Deluxe Sea View
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Standard Annex Building Ocean View Room
Standard Annex Building Ocean View Room
...
  • Ocean view
  • Shower
  • 1 queen bed
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Annex Deluxe Room
Annex Deluxe Room
...
  • City view
  • Shower
  • 1 super king bed
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Standard Annex
Standard Annex
...
  • City view
  • Shower
  • 1 queen bed
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ARABIAN SEA VIEW
ARABIAN SEA VIEW
...
  • Bathtub
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Room Standard
Room Standard
...
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    More about Turtle on the Beach Hotel

    More about Turtle on the Beach Hotel

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    9.2
    Exceptional

    "It is clean and the staff are lovely, welcoming and helpful."

    karen

    |

    February 27, 2016

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    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (159)Booking.com Reviews (135)
    8.0
    /
    10
    Cleanliness8.3
    Facilities7.8
    Location8.3
    Room comfort and quality7.8
    Service8.4
    Value for money7.3
    Provided by verified guests of Agoda
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    All guests (159)
    All room types
    Showing 124 verified guest comments
    12345
    8.4
    Excellent
    Surjeet from United States
    Business traveler
    Deluxe
    Stayed 4 nights in November 2018
    Great place but problems with A/C”
    Location and staff were great. The A/C in my room was hardly working. It took 2 days for the issue to be corrected and even then it was not working great. However the room and facilities otherwise were great
    Reviewed December 07, 2018
    8.0
    Excellent
    chithra from Malaysia
    Family with young children
    Annex Suite
    Stayed 2 nights in July 2018
    Excellent staff”
    It was a good stay minus some minor cleanliness issues that was rectified by the staffs. Yes we would go there again as we found that the female staffs were extremely helpful and i was very impressed with the empowerment of women in terms of promotion. Kudos to the company for recognising women who are ambitious and hardworking and promote them accordingly.
    Reviewed November 13, 2018
    10.0
    Exceptional
    Jaquenoud from Switzerland
    Family with teens
    Duplex
    Stayed 8 nights in July 2018
    Amazing stay ”
    I spend 8 nights with my family in the turtle on the beach in kovalam and we really had a wonderful stay. Thanks to all the staff. Especially thanks to RK and Neha at the reception for they were always very helpful. Thanks to Rejin and to al the breakfast team for the wonderful breakfast and there kindness and a special thanks to Aldrin who kept our room always very clean.
    Reviewed July 10, 2018
    5.6
    smriti from Nepal
    Family with young children
    Deluxe
    Stayed 1 night in October 2018
    Wonderful resort that needs to be maintained ”
    Great resort. The pool area was wonderful. The food was good. The rooms big enough. The cocktail was great. The ladies in the front desk were helpful and smiley The things that need that need to be improved are the cleanliness in the rooms, the maintenance and upkeep of the room and the attitude and capacity building of the restaurant staff. The waiter at the coffee shop did not understand anything and messed up all our orders. Their shake machine was not working so milkshakes were like watery milk. Their coffee day coffee machine was not working so I could not have freshly brewed coffee. These are things that should be repaired and maintained immediately, especially for a resort like this that charges so much money.
    Reviewed October 25, 2018
    9.2
    Exceptional
    sarah from United Kingdom
    Couple
    Deluxe
    Stayed 3 nights in June 2018
    Lovely oasis”
    The hotel was generally excellent, rooms great, clean and well looked after. Restaurant and cafe both lovely with good selection of meals for all occasions. Note that alcohol is not served. All staff were welcoming, friendly and very helpful, and made the stay relaxing. The pool area is great, and enjoyable. Nothing to do with the hotel but we didn’t enjoy the surrounding Kovalam area, finding the beach and frontage scrappy and a bit rundown.
    Reviewed June 06, 2018
    8.8
    Excellent
    Dipali from United Kingdom
    Couple
    Annex Deluxe Room
    Stayed 7 nights in September 2018
    ITS so beautiful room staff are so friendly ”
    only lunch dinner bet expensive but thats in all 4 stars hotels I recommend to all please go but just inside main building if you book annex rooms longs walk and rom in damps.
    Reviewed December 02, 2018
    9.6
    Exceptional
    Mark from United States
    Couple
    Annex Suite
    Stayed 9 nights in November 2018
    Exceptional”
    The staff personnel were excellent and made our stay very enjoyable!
    Reviewed November 27, 2018
    9.6
    Exceptional
    Somdatta from India
    Group
    Standard Annex Building Ocean View Room
    Stayed 3 nights in August 2018
    Exceptional”
    We had a wonderful stay for four days at the hotel. Staff was courteous, polite and extremely helpful. We were upgraded to a superior room with a beautiful balcony. However, as the property is spread over a huge plot of land overlooking the sea, the annexe building is pretty secluded.
    Reviewed August 31, 2018
    10.0
    Exceptional
    Andrew from United Kingdom
    Couple
    Annex Suite
    Stayed 10 nights in August 2018
    Excellent Hotel in Kovalam”
    Stayed at the hotel for 10 nights and had a most excellent stay. We had a suite (room 902) with a ocean view, the room was very clean and maintained well on a daily basis. The hotel is a five minute walk from the hotel and for those who do not like walking a free shuttle is available from the hotel. Breakfast had a varied choice and great service from the staff. I would recommend eating in the Catamaran Restaurant as the food is very delicious and one again the service from staff was excellent. My wife and I had a wonderful stay and would certainly consider a return in the future.
    Reviewed August 26, 2018
    9.2
    Exceptional
    Sandeep from India
    Couple
    Standard Annex
    Stayed 1 night in July 2018
    Nice property Near to Beach”
    This is not a five star hotel, may be 3 star. I had got the room adjacent to the main building. The pool was awesome. Breakfast spread was really good. You can order for omelette or dosa and it will be served from their live counter. The beach is just 5 minutes walk. Overall recommended to stay.
    Reviewed July 22, 2018
    5.2
    AJAY from India
    Family with young children
    Standard Annex
    Stayed 1 night in June 2018
    This hotel is like a 3 star hotel...not even like a 4 star hotel at all”
    Disappointing things 1) Annex Standard Room not up to the mark and in different building which is almost at the end of hotel premises and seems abandon 2) Don't book a room if photos of room not given 3) Too much mosquitos in the room 4) Too many sockets for devices but very few working properly 5) They not provided Ketaly and other items for hot water/tee/coffee until I asked 6) Internet wifi not working propely 7) swimming pool also not good...two much insect inside water 8) connecting path of main building and annex building not very good. Good Things 1) Friendly staff 2) Good Resturent food 3) Good Location Final Suggestion: Not value of money of my stay. May be main building rooms will be good which is near the reception/Pool.
    Reviewed July 02, 2018
    8.0
    Excellent
    Adel from Yemen
    Business traveler
    Deluxe
    Stayed 1 night in July 2016
    Nice to enjoy ”
    Actually I has stay in hotel for couple hourse but i like it but I has notice the cost of Resturent minbar and transportation was very high compring to same or higher sanders hotel . I was not use any facilities of hotel but it seem very nice .
    Reviewed July 14, 2016
    9.3
    Exceptional
    Volker from Germany
    Group
    Annex Suite
    Stayed 2 nights in March 2012
    One of the best hotels in Kovalam”
    clean, new, great location, views from sea view rooms
    Great stay, rooms are clean and state of the art BUT there are 3 rooms categorized as "sea view" that are actually next to the pool/ restaurant with No privacy at all- except for those 3 rooms, excellent hotel.
    Reviewed March 31, 2012
    8.7
    Excellent
    Lasantha from United Kingdom
    Couple
    Annex Suite
    Stayed 4 nights in January 2012
    Fantastic hotel, great location and service”
    The view from the room
    fantastic hotel. not far from the airport. reception wasnt great but more than made up for it with the stunning room and sea view. restaurant was great and breakfast was a delight every morning during our stay. the staff were very helpful through out and always on hand for any assistance. room service was efficient, but could do with knocking on the door and respecting some privacy when the do not disturb sign was on. on the whole though a great place to stay.
    Reviewed February 05, 2012
    6.4
    Good
    john from Australia
    Couple
    Deluxe
    Stayed 6 nights in February 2018
    Still needs a lot of work”
    The big problem with this hotel is that it isn’t a 5 Star hotel but markets itself as one. The staff are very poorly trained and the facilities are lacking in every way. You can’t even have a beer inside the restaurant because a family may see you drink. The gym is a joke. We booked a twin room and they didn’t have one for us. The staff have no idea how to make a decent coffee. However, we noticed they try so hard to get things right, they just haven’t been taught how things should be done. It is clear after our stay the real problem in this hotel is with the management not providing the necessary training and when that happens they might live up to part of their 5 star rating. A new gym needs to be erected and a direct access to the beach. They also need to get rid of some of the old furniture and rubbish which is dumped at the back of the hotel. We went out all day and all night so we didn’t have to eat or drink here as the service and standards were frustrating. Location is good.
    Reviewed April 03, 2018
    8.8
    Excellent
    Ekaterina from Russia
    Couple
    Deluxe Sea View
    Stayed 8 nights in February 2018
    I did enjoy that week in Turtle of the Beach”
    Everything was more than OK for us. All our expectations were more than fulfilled. However you need to be aware when booking this hotel that this hotel is not directly at the beach even if the name of the hotel kind of indicates this. It's about 500m to the beach (shuttle bus available). Remember this when booking so you are not disappointed later... We would recommend this hotel for leisure.
    Reviewed March 03, 2018
    8.4
    Excellent
    Theshini from South Africa
    Couple
    Standard Annex
    Stayed 1 night in August 2018
    The manager of the, Vignesh is an exceptional manager who strives to make sure his guests are well o”
    Vignesh and front desk staff are excellent ambassadors for the establishment
    Reviewed August 14, 2018
    6.0
    Tandra from India
    Group
    Standard Annex Building Ocean View Room
    Stayed 1 night in August 2018
    very disappointed”
    I had booked ocean view room because l was traveling with my old mom who has knee problem. I always prefer hotel in the proximity of beach so that mom doesn't have any trouble to access the beach & gets a view directly from the room. turtle on the beach has ocean view room in 2 different buildings.the room that they had initially planned to put us in was a bit far from the main resort & with someone who has difficulty in walking can't access that at all. I had to profusely request them to put us in a different room for which they initially asked 3-4k extra & upon resisting they had accommodated us in a deluxe room with no ocean view. the argument given was it's a five star property and Agoda bookings are for a different building which is outside the resort under the name of same turtle on the beach name. it's impossible for a Traveller to know that while booking. after waiting for several hours when I experienced this & compromised on the room category can't recommend anyone to book it again. if u r keen call up hotel clearly understand the difference between annexe & which rooms are within the property & then book. they mentioned hotel website has the details updated too..who cares? the whole point of booking through Agoda is to get the discount which hotel website don't give
    Reviewed August 17, 2018
    Dear Ms. Tandra, Thank you very much for sharing your experience from your recent stay with us at Turtle on the Beach. We have noted your comments with regards to the room and please accept my sincerely apologize for the discomfort that may have caused. Kindly note that the reservation made by you was for a Turtle on the Beach, Annexe room. Since Turtle on the beach was sold out we couldn't offer you a room change immediately however we made a room available by swapping another guest to Annexe. It was informed to you that the only available category was a Deluxe and Suite, Room tariff wise Turtle on the beach deluxe rooms are not lesser than an Annexe room. We didn't realize that the room shift has dismayed your stay. We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Turtle on the Beach and assure you of our best attention and services at all times. Sincerely yours, Vignesh Vijayan Accommodation Manager
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    Turtle on the Beach Hotel
    8.4
    Excellent
    Kiran from India
    Group
    Deluxe
    Stayed 1 night in October 2018
    Comfortable stay”
    Nice and comfortable stay, courteous staff, however no beach view.
    Reviewed October 21, 2018
    8.0
    Excellent
    Dinesh from India
    Family with young children
    Deluxe Sea View
    Stayed 2 nights in December 2017
    A good option to large resorts”
    This is a small boutique hotel in a reasonably good location. ideal for family with chidren
    Reviewed December 11, 2017
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    • Excellent location
    • Kovalam Bus Station is within 0.23 km