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Excellent8.3
Based on33reviews
Twelve at Hengshan A Luxury Collection Hotel
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9.0 Excellent location
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9.0Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Nearest essentials

  • Airports
    • 11 km
    • Shanghai Hongqiao International Airport (SHA)
    • 34 km
    • Shanghai Pudong International Airport (PVG)
  • Bus and rail stations
    • 50 m
    • Hengshan Road Metro Station
    • 550 m
    • Zhaojiabang Road Metro Station
  • Hospital or clinic
    • 550 m
    • EENT Hospital of Fudan University
  • Pharmacy
    • 1 km
    • Lbx Pharmacy
  • Convenience store
    • 1.3 km
    • Family Mart
  • Cash withdrawal
    • 700 m
    • ATM

More about Twelve at Hengshan A Luxury Collection Hotel

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Verified traveler reviews

Agoda Reviews (33)
Booking.com Reviews (73)

8.3

Filter by traveler type
  • Cleanliness 9.1
  • Facilities 9.0
  • Location 9.0
  • Room comfort and quality 9.0
  • Service 8.1
  • Value for money 7.5
  • Cleanliness 8.6
  • Facilities 10.0
  • Location 8.5
  • Room comfort and quality 8.2
  • Service 7.1
  • Value for money 7.0
Excellent
based on 6 reviews
  • Cleanliness 9.7
  • Facilities 6.0
  • Location 9.7
  • Room comfort and quality 10.0
  • Service 9.3
  • Value for money 8.0
Excellent
based on 7 reviews
  • Cleanliness 9.4
  • Facilities 10.0
  • Location 9.7
  • Room comfort and quality 9.7
  • Service 8.9
  • Value for money 7.4
Excellent
based on 3 reviews
  • Cleanliness 9.3
  • Location 9.3
  • Room comfort and quality 9.3
  • Service 9.3
  • Value for money 8.0
Excellent
based on 1 reviews
  • Cleanliness 10.0
  • Facilities 8.0
  • Location 6.0
  • Service 8.0
  • Value for money 10.0
Provided by verified guests of Agoda
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Room type
  • Deluxe

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Showing 30 verified reviews
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9.7
Melville from United States
Couple
Deluxe
Stayed 1 night in February 2016
Great stay”
Cleanliness, staff, style
Reviewed February 15, 2016
Did you find this review helpful? |
9.3
Tak from Hong Kong
Couple
Deluxe
Stayed 1 night in April 2015
stylish hotel, like it”
great location, nice staff, good design
well, its a great experience for me to stay here for few nights. as a traveller in Shanghai, I highly recommend this hotel because its just a few step to subway, also there's are many bar and pub nearby. the breakfast here was also great. what I like the most is the design of the hotel. one more point, if the price is cheaper, it would be awesome!
Reviewed April 09, 2015
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9.3
Tak from Hong Kong
Couple
Deluxe
Stayed 1 night in April 2015
stylish hotel, like it”
nice location, near subway, good design of room and the whole hotel, nice staff
well, its a great experience for me to stay here for few nights. as a traveller in Shanghai, I highly recommend this hotel because its just a few step to subway, also there's are many bar and pub nearby. the breakfast here was also great. what I like the most is the design of the hotel.
Reviewed April 09, 2015
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5.3
Ho from Canada
Business traveler
Courtyard
Stayed 3 nights in February 2015
beautifull boutique hotel in Shanghai”
quiet location, small boutique hotel, comfort
i love this hotel by its design and quietness. however the room smell horrible when i arrived then noting someone was smoking before inside. instead of changing my room the hotel gave a fan but it got worse. the local staffs are friendly but not the foreigner staff. needs a lot of service improvements.
Reviewed February 23, 2015
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6.7
Ho from Canada
Business traveler
Courtyard
Stayed 4 nights in December 2014
tranquil boutique hotel in shanghai”
design comfort quiet
the area is a bit out of the place but this boutique hotel is beautifully designed and the Salon by Surrender boutique is there at the lobby. fabulous overall. very quiet that i love.
Reviewed December 16, 2014
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6.7
Shoong from Singapore
Business traveler
Deluxe
Stayed 2 nights in November 2014
Poorly trained staff”
Room amenities, location, hardware
Reviewed November 07, 2014
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7.7
Vinicia from Singapore
Business traveler
Deluxe
Stayed 2 nights in May 2014
Have a Great Time”
Centralised, clean and spaciuos
It was great
Reviewed May 20, 2014
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6.7
Peter from Hong Kong
Business traveler
Deluxe
Stayed 4 nights in November 2013
Nothing special about the hotel.”
New hotel, good location otherwise not worth the money
Reviewed December 02, 2013
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7.0
Yap from Singapore
Business traveler
Courtyard
Stayed 5 nights in October 2013
Excellent hardware, missing soft touches”
Gym, Pool, Sauna
Love the pool, Gym, sauna area. Staff seems to be just doing the bare essentials,rather sloppy and unwelcoming for a stylish hotel.i.e empty fruit bowl but placing cutlery next to it. Concierge girls gather at counter, play phone and chatting instead of greeting guests. Skip Breakfast,very expensive for a limited spread, grab your croissant and latte from Starbucks next door for a fraction of the price.Western food at lunch time very mediocre.
Reviewed November 02, 2013
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8.0
Clint from Thailand
Business traveler
Deluxe
Stayed 2 nights in October 2013
Great Stay”
location, service , standard
Great stay in good location... service are excellent, nice staff
Reviewed October 15, 2013
Did you find this review helpful? |


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Courtyard booked 15 hours, 49 minutes ago
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