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Twenty One Hotel

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Very good8.0
Based on 147 reviews
83% would recommend to a friend
Twenty One Hotel
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8.0 Very good guest rating
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"Good location , area had lots of shops and restaurants. Room..."

JorgeUnited States
Balcony/terrace
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8.5 Excellent location
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8.5Location
  • 350 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Double for Single Use
...
  • Street view
  • 18 m²/194 ft²
  • 1 double bed
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Triple
...
  • Street view
  • 22 m²/237 ft²
  • 3 single beds
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Double
...
  • Street view
  • 18 m²/194 ft²
  • 1 double bed
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Deluxe
...
  • Street view
  • 23 m²/248 ft²
  • 2 single beds and 1 double ...
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Twin
...
  • Street view
  • 18 m²/194 ft²
  • 2 single beds
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Family Room (4 Adults)
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  • 29 m²/312 ft²
  • 1 king bed
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Junior Suite
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  • Street view
  • 25 m²/269 ft²
  • 1 double bed
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Nearest essentials

Airports
  • Ciampino–G. B. Pastine International Airport (CIA)
  • 16.0 km
  • Leonardo da Vinci-Fiumicino Airport (FCO)
  • 20.9 km
Public transportation
  • Lepanto Underground Station
  • 360 m
  • Flaminio - Piazza del Popolo Underground Station
  • 740 m
Hospital or clinic
  • Ospedale Santo Spirito
  • 1.1 km
Pharmacy
  • Farmacia
  • 100 m
Convenience store
  • Coop
  • 750 m
Cash withdrawal
  • ATM
  • 100 m

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Verified guest reviews

Agoda Reviews (147)Booking.com Reviews (2884)
Filter by guest type:
Cleanliness8.7
Facilities7.8
Location8.5
Room comfort and quality8.1
Service7.9
Value for money7.7
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Showing 126 verified guest comments
12345
5.6
Tucker from United States
Family with teens
Triple
Stayed 5 nights in July 2017
Decent Hotel, but could use improvements.
Positives: Great Location in upscale neighborhood with many good restaurants, cafes, pharmacies, shopping around. Hotel is modernized and chic and the a/c works well. Restaurant staff is friendly and hardworking. Negatives: Rooms lack closet space, shower is powerful but poorly designed. Floor gets soaked. Hotel is cheap on basics - only two small pillows for king bed and no bed comforter. Breakfast is only worth it if it's free with the room rate. Dinner was decent, but overpriced as most hotels, and the restaurant completely lacks what the ambiance of a 4 star hotel should have. It resembles a cheap breakfast cafe. Maid did not make up our room on two occasions and concierge gave weak excuses. I've stayed in 4star hotels in London and Paris, and this hotel doesn't even come close. Could it be a Rome thing? Not sure if I'd stay here again.
Reviewed July 25, 2017
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8.0
Tracey from Australia
Couple
Double
Stayed 3 nights in June 2017
Very good
The hotel was very pleasant to stay in. The staff spoke fluent English and were helpful and friendly. The room was a bit bit small so it didn't have a great deal of room for our suitcases but it was clean, tidy and had all the amenities you could need. It is about 30 mins walk to all the main sights such as the colosseum and Vatican City. It's not the most central hotel but there's shops and restaurants within a short walking distance and it's a nice quiet area to stay. Breakfast was included in the booking and a good buffet was provided. When checking out, I had to pay approx €36 extra for city tax which was unexpected. I was told this was separate to my booking that I had already paid for. Other than that, I would recommend this place!
Reviewed July 10, 2017
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8.4
NEIL from Ireland
Couple
Double
Stayed 4 nights in May 2017
Great value for money and a good walking distance to most
Only one power socket in room, used iron and would trip power at fuse board. No kettle in room,
Reviewed May 18, 2017
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6.4
Sakkarin from Iceland
Couple
Twin
Stayed 2 nights in April 2017
Stay 2 nights but air conditioner doesn't work! Staff doesn't fix it!
We had to open window that faces street the whole night!
Reviewed April 20, 2017
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9.2
Ahmed from Yemen
Business traveler
Double for Single Use
Stayed 4 nights in March 2017
٩٦
Nice place but Towels and sheets whitening washing in them is too much
Reviewed March 26, 2017
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9.2
Jorge from United States
Couple
Double
Stayed 1 night in December 2016
Great room , great staff
Good location , area had lots of shops and restaurants. Room was cozy and staff friendly.
Reviewed December 17, 2016
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3.2
Jessica from United States
Couple
Double
Stayed 1 night in October 2016
Incredibly unaccommodating and rude staff!
The staff members at the front desk were incredibly rude! When we were in a rush to go to the papal audience because we had special tickets as newlyweds, we were told we would need to wait to check out because there were computer issues. It turns out that the gentleman was apparently just ending his shift and did not want to assist us despite being dressed in our bridal clothes and explaining our situation. That is not the only example, it was the final insult after several days of being treated disrespectfully each time we had a simple inquiry (shopping mall nearby, any rooms available for us to stay an extra night, iron available to use, etc.). All of our questions were relayed in a respectful manner and all were proper for asking a front desk staff member at a hotel. Further, it was not busy at the desk when we sought assistance. I never write reviews online but this hotel prompted me to do so. The inconvenient location and odd rooms do not help the hotel's cause. Avoid!
Reviewed October 28, 2016
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10.0
Jie from Singapore
Group
Twin
Stayed 2 nights in October 2016
Amazing room and location
Near vatican within walking distance
Reviewed October 25, 2016
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8.4
Andrey from Belarus
Couple
Deluxe
Stayed 5 nights in July 2016
Excellent
Good location, nice style
Reviewed September 01, 2016
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3.6
Andrew from United States
Couple
Double
Stayed 3 nights in June 2016
Terrible smell - great location
Location was great, but only stay if you like persistent mold and mildew smells, rude staff, and terrible breakfast.
Reviewed June 27, 2016
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