Twin Hotel

Twin Hotel

Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia
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Deluxe  Twin Hotel
Deluxe
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    Interior view Twin Hotel
    Interior view Twin Hotel
    Swimming pool Twin Hotel
    Business Twin Bed Twin Hotel
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     Twin Hotel

    Twin Hotel Reviews

    6.7
    Good
    /10
    (177 reviews)See what guests said

    Things you’ll love about Twin Hotel

    Things you'll love

    • 840 meters to public transportation

    • Airport transfer

    • Hot tub

    • Sauna

    Good
    Location
    6.7
    See map
    Popular
    Nearby
  • Tugu Pahlawan1.29 km
  • Plaza Tunjungan1.57 km
  • Kepanjen Church1.64 km
  • Sampoerna Museum2.75 km
  • Bungkul Park4.16 km
  • Surabaya Town Square5.19 km
  • Sanggar Agung Temple5.56 km
  • Suramadu Bridge6.99 km
  • Mosque Al Akbar10.15 km
  • Ciputra Waterpark13.28 km
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money6.8
    Location rating6.7
    Nearest airportJuanda International Airport (SUB)
    Distance to airport14.7 km

    Rooms available at Twin Hotel

    Royal Thematic
    Royal Thematic
    ...
    • Room size: 53 m²/570 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 47 m²/506 ft²
    • City view
    Enter dates to see prices
    Business Twin Bed
    Business Twin Bed
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Junior Twin Room
    Junior Twin Room
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
      Enter dates to see prices
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      More about Twin Hotel

      More about Twin Hotel

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

      The property

      Number of rooms : 81

      Reviews of Twin Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (177)
      Cleanliness7.0
      Location6.7
      Room comfort and quality6.8
      Service6.9
      Value for money6.8
      All languages
      All guests (177)
      All room types

      Show reviews that mention 

      Showing 175 verified guest comments
      12345
      8.0
      Excellent
      thelvia from Indonesia
      Couple
      Junior Twin Room
      Stayed 1 night in August 2013

      Business Hotel”

      Simple, Location, A bit old

      The bed is quite comfy for that price. If you choose high floor you can sea Surabaya City Light at night. Not really in the middle of Surabaya like Darmo Neighborhood. But over all for the price i paid, it's a good value.

      Reviewed August 17, 2013
      8.0
      Excellent
      Kwandy from Netherlands
      Group
      Deluxe
      Stayed 3 nights in May 2011

      Nice 1 year old hotel, clean rooms”

      Good price quality ratio and centrally located

      Hotel was clean, and rooms were comfortable and fairly new and western designed. but the hotel clearly lacked management guidance or experience. Downside was that there was no free internet in the room while nowadays you can even get free wifi in a 'warung' along the street. personnel breakfast area was friendly, but was clueless. They forgot to clean our rooms despite the 'please clean room' sign and the other day we didn't get full amenities. Despite all I would stay again in this hotel under the same price of Rp 400000 all included, as the rooms are clean and feel comfortable with western looks. the bell boy and security however were perfect.

      Reviewed May 24, 2011
      3.0
      Makmur from Singapore
      Business traveler
      Business Twin Bed
      Stayed 1 night in September 2014

      With this room rates, we can get much better hotel”

      Just close to hospital.

      Though room was big but empthy. Yellowish bath towel. No face towel, kettle only on request. Terrible breakfast. By 8am almost, food and drink almost finished and no replenish. Tea pot had to be tilted to pour out the tea.

      Reviewed September 26, 2014
      8.0
      Excellent
      inga from Lithuania
      Couple
      Deluxe
      Stayed 1 night in August 2013

      good and comfortable”

      room, staff, clean

      Very happy with the stay at this hotel, The staff was very friendly and helpfull. Although we have to take taxi anywhere we had to go, even if the hotel was in good location. But taxi was the best way to get around and cheap.

      Reviewed September 02, 2013
      9.0
      Exceptional
      MOHD from Malaysia
      Family with teens
      Deluxe
      Stayed 2 nights in February 2013

      Great service”

      located quite near to most attractions.

      Everyone in the hotel is very helpful and very approachable. Ask for help, they will attend to you! Hotel location is not really in the middle of the city, but the traffic jam can be a headache. So plan your time carefully. Go for higher floors. You will be able to get a breathtaking view of Surabaya. Spa was great. Food was basic. Room amenities were basic. The swimming pool was fine. The bar was fantastic. The staff are polite and some are really gorgeous :'). Public transports are available anytime. There is a travel and tours agency at the lobby as well as 24 hour mini grocery store. Overall: Satisfied.

      Reviewed February 04, 2013
      8.3
      Excellent
      Zakaria from Malaysia
      Family with young children
      Family Suite
      Stayed 7 nights in October 2012

      Cozy place in a great location.”

      Smiles

      I would definitely come here again for my next trip to Surabaya. Its near to all the places that we need to go. Just nice - the staff made me feel welcome, nothing fancy but comfortable. Taxis are readily available round the clock and they charge by the meter and that cannot be said the same for many other cities around the world.

      Reviewed November 06, 2012
      8.7
      Excellent
      john from United States
      Couple
      Junior Twin Room
      Stayed 1 night in October 2012

      Nice”

      It was a nice hotel

      The staff use the elevator a lot to go from floor 4 to 5 which slows down the elevators a lot. I don't know why they can't use the stairs it's just one floor. But it's a nice hotel with very friendly staff

      Reviewed October 27, 2012
      7.0
      Very good
      Hansen from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in July 2012

      Comfortable and Affordable”

      near IT center

      the room looks like a room of a apartment, but it is quite comfortable, quite big for it's price. It is not situated on a main road, you have to do a little walk to get to the main road, also got a fitness center, doesn't provide free wi-fi, doesn't provide tea/coffee maker, the menu on the breakfast is not very many.

      Reviewed July 31, 2012
      3.0
      Hans from Netherlands
      Couple
      Business Twin Bed
      Stayed 3 nights in March 2012

      looked promissing but was very disappointing”

      don't know any

      Our stay was so disappointing that we decided to book another hotel for the remaining 2 nights. This hotel has no atmosphere at all. When we arrived (about 8 pm) and want something to eat, first it was possible, later it was impossible, but after complaining it was possible again. The choice is limited and the quality for the price you have to pay is poor. Our room was smelling very badly, the shower didn't work properly, no coffee/tea maker available (although mentioned as a room facility), same for the newspaper. It was noisy due to renovation work.

      Reviewed March 29, 2012
      7.7
      Very good
      Ramlah from Singapore
      Family with young children
      Family Suite
      Stayed 2 nights in December 2011

      Cheap”

      Room service was good.

      the hotel food is horrible. however, it is easily accessible. it is clean. service was okay. it is a peaceful place where one can relax. there was nothing extraordinary about the hotel that struck me. it was just a plain hotel and it is not that good. architecture was simple too. :/

      Reviewed December 13, 2011
      8.0
      Excellent
      Chen from Taiwan
      Business traveler
      Deluxe
      Stayed 1 night in December 2011

      Very big room”

      Big room with good price

      If you are here for Computer Business, it's a good place to visit nearby Hi-Tech Mall. The rooms are big and with very attractive prices. The style of the room is simple and clean. However, there's no hair dryer nor water heater. Breakfast is not so many choices.

      Reviewed December 12, 2011
      6.0
      Guy from France
      Business traveler
      Deluxe
      Stayed 2 nights in November 2011

      Hotel Ok for that price. But nothing special.”

      Large room

      Large room. But need some renovations. Service in the restaurant is zero. Staff is nice but not helpful at all! Swimming pool is all green... cannot see the bottom! "Fitness" is very very basic. But again, it fits with the price I paid so cannot complain.

      Reviewed November 21, 2011
      10.0
      Exceptional
      MOHD from Malaysia
      Group
      Family Suite
      Stayed 1 night in May 2011

      Worth your money, best service and great location”

      Peaceful environement, helpful staff

      I was travelling with 2 of my friends. This is our 1st trip to Surabaya. We spend one night in Surabaya then continue our journey to Bali by bus. The hotel is great, good location, nice food and the staff are really helpful.Taxis in Surabaya knows the hotel well, so no problem of going around searching for the place. The hotel collected Rp200,000 as deposit, and unluckily, i forget to collect back or the hotel also forget to remind me to collect that amount when i checked out..may be we are too excited to go to Bali..

      Reviewed June 07, 2011
      8.0
      Excellent
      Jose from Philippines
      Group
      Deluxe
      Stayed 2 nights in May 2011

      Spacious rooms, so-so location”

      24-hour gym, nice breakfast, spacious rooms

      The hotel is located in an area where there are a few commercial establishments although it is just a kilometer away from the city center. Hence, this is not a walkable hotel (one will always need a taxi to get in and out of the hotel area). Some of the personnel are really helpful and accommodating while a few are just not reliable and competent. For example, I was asking for this front desk personnel (male) to print my flight itinerary, but he just let me wait for around 10 minutes without being able to provide any substantial assistance. As regards the rooms, I love how spacious they are. The bathroom, too, is spacious but there was no bathtub (although our room was a deluxe).

      Reviewed June 02, 2011
      3.7
      Danny from Indonesia
      Solo traveler
      Deluxe
      Stayed 1 night in April 2011

      New Hotel, service not good”

      Will not come back to that hotel

      We check in in that hotel, but reception give us room which somebody had stayed in that room (the key is double). After that, they give us other room, but when we want to open the room the card key can't opened it.

      Reviewed April 17, 2011
      5.7
      Tjhin from Indonesia
      Business traveler
      Deluxe
      Stayed 3 nights in February 2011

      Great condotel”

      Helpfull staff

      was stayed 3nights, everything was ok. Spacious room, with small living room and rotated tv backdrop. Just perfect for your stay. But need to improve the breakfast menus and to clean up the room more tidy.

      Reviewed March 03, 2011
      8.7
      Excellent
      antonio from Canada
      Solo traveler
      Family Suite
      Stayed 3 nights in November 2010

      The twins”

      Great new room
      Wii fi

      The hotel was very new.The family suite had 2 room a double bed and a single bed.Brand new linen and very clean room. The location was ok kind of close to a new hotel.Very close to a cemetery and a Muslim Mosque prayers at odd times bellowing through the streets and can be heard at the hotel room. The wii fi in room was very choppy mostly never worked.Only certain floors had it bit lobby and restaurant worked fine.Nice pool. Restaurant had limited food but breakfast was great.

      Reviewed December 06, 2010
      10.0
      Exceptional
      AHMAD from Malaysia
      Couple
      Deluxe
      Stayed 1 night in October 2014

      awesome”

      best food, on top view and satisfy comfort

      Awesome

      Reviewed October 27, 2014
      8.0
      Excellent
      Felix from Indonesia
      Couple
      Deluxe
      Stayed 1 night in June 2014

      Good Stay”

      Clean, comfort, good service
      Reviewed July 01, 2014
      8.0
      Excellent
      SELAMAT from Indonesia
      Couple
      Junior Twin Room
      Stayed 1 night in November 2012

      Great Hotel”

      Great Room

      The hotel is nice, staff is friendly, the room is neat and comfortable.

      Reviewed December 05, 2012
      12345
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