This property is in high demand!
Last booked a few minutes ago
840 meters to public transportation
Last booked a few minutes ago
|Value for money||6.8|
|Nearest airport||Juanda International Airport (SUB)|
|Distance to airport||14.7 km|
Whether you're a tourist or traveling on business, Twin Hotel is a great choice for accommodation when visiting Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Rumah Suci Bodhimandala, Masjid Cheng Hoo Mosque, Muhammad Cheng Hoo Mosque.
Take advantage of a wealth of unrivaled services and amenities at this Surabaya hotel. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 81 beautifully appointed guest rooms, many of which include television LCD/plasma screen, non smoking rooms, air conditioning, desk, mini bar. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa. When you are looking for comfortable and convenient accommodations in Surabaya, make Twin Hotel your home away from home.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
The bed is quite comfy for that price. If you choose high floor you can sea Surabaya City Light at night. Not really in the middle of Surabaya like Darmo Neighborhood. But over all for the price i paid, it's a good value.
Nice 1 year old hotel, clean rooms”
Hotel was clean, and rooms were comfortable and fairly new and western designed. but the hotel clearly lacked management guidance or experience. Downside was that there was no free internet in the room while nowadays you can even get free wifi in a 'warung' along the street. personnel breakfast area was friendly, but was clueless. They forgot to clean our rooms despite the 'please clean room' sign and the other day we didn't get full amenities. Despite all I would stay again in this hotel under the same price of Rp 400000 all included, as the rooms are clean and feel comfortable with western looks. the bell boy and security however were perfect.
With this room rates, we can get much better hotel”
Though room was big but empthy. Yellowish bath towel. No face towel, kettle only on request. Terrible breakfast. By 8am almost, food and drink almost finished and no replenish. Tea pot had to be tilted to pour out the tea.
good and comfortable”
Very happy with the stay at this hotel, The staff was very friendly and helpfull. Although we have to take taxi anywhere we had to go, even if the hotel was in good location. But taxi was the best way to get around and cheap.
Everyone in the hotel is very helpful and very approachable. Ask for help, they will attend to you! Hotel location is not really in the middle of the city, but the traffic jam can be a headache. So plan your time carefully. Go for higher floors. You will be able to get a breathtaking view of Surabaya. Spa was great. Food was basic. Room amenities were basic. The swimming pool was fine. The bar was fantastic. The staff are polite and some are really gorgeous :'). Public transports are available anytime. There is a travel and tours agency at the lobby as well as 24 hour mini grocery store. Overall: Satisfied.
Cozy place in a great location.”
I would definitely come here again for my next trip to Surabaya. Its near to all the places that we need to go. Just nice - the staff made me feel welcome, nothing fancy but comfortable. Taxis are readily available round the clock and they charge by the meter and that cannot be said the same for many other cities around the world.
The staff use the elevator a lot to go from floor 4 to 5 which slows down the elevators a lot. I don't know why they can't use the stairs it's just one floor. But it's a nice hotel with very friendly staff
Comfortable and Affordable”
the room looks like a room of a apartment, but it is quite comfortable, quite big for it's price. It is not situated on a main road, you have to do a little walk to get to the main road, also got a fitness center, doesn't provide free wi-fi, doesn't provide tea/coffee maker, the menu on the breakfast is not very many.
looked promissing but was very disappointing”
Our stay was so disappointing that we decided to book another hotel for the remaining 2 nights. This hotel has no atmosphere at all. When we arrived (about 8 pm) and want something to eat, first it was possible, later it was impossible, but after complaining it was possible again. The choice is limited and the quality for the price you have to pay is poor. Our room was smelling very badly, the shower didn't work properly, no coffee/tea maker available (although mentioned as a room facility), same for the newspaper. It was noisy due to renovation work.
the hotel food is horrible. however, it is easily accessible. it is clean. service was okay. it is a peaceful place where one can relax. there was nothing extraordinary about the hotel that struck me. it was just a plain hotel and it is not that good. architecture was simple too. :/
Very big room”
If you are here for Computer Business, it's a good place to visit nearby Hi-Tech Mall. The rooms are big and with very attractive prices. The style of the room is simple and clean. However, there's no hair dryer nor water heater. Breakfast is not so many choices.
Hotel Ok for that price. But nothing special.”
Large room. But need some renovations. Service in the restaurant is zero. Staff is nice but not helpful at all! Swimming pool is all green... cannot see the bottom! "Fitness" is very very basic. But again, it fits with the price I paid so cannot complain.
Worth your money, best service and great location”
I was travelling with 2 of my friends. This is our 1st trip to Surabaya. We spend one night in Surabaya then continue our journey to Bali by bus. The hotel is great, good location, nice food and the staff are really helpful.Taxis in Surabaya knows the hotel well, so no problem of going around searching for the place. The hotel collected Rp200,000 as deposit, and unluckily, i forget to collect back or the hotel also forget to remind me to collect that amount when i checked out..may be we are too excited to go to Bali..
Spacious rooms, so-so location”
The hotel is located in an area where there are a few commercial establishments although it is just a kilometer away from the city center. Hence, this is not a walkable hotel (one will always need a taxi to get in and out of the hotel area). Some of the personnel are really helpful and accommodating while a few are just not reliable and competent. For example, I was asking for this front desk personnel (male) to print my flight itinerary, but he just let me wait for around 10 minutes without being able to provide any substantial assistance. As regards the rooms, I love how spacious they are. The bathroom, too, is spacious but there was no bathtub (although our room was a deluxe).
New Hotel, service not good”
We check in in that hotel, but reception give us room which somebody had stayed in that room (the key is double). After that, they give us other room, but when we want to open the room the card key can't opened it.
was stayed 3nights, everything was ok. Spacious room, with small living room and rotated tv backdrop. Just perfect for your stay. But need to improve the breakfast menus and to clean up the room more tidy.
The hotel was very new.The family suite had 2 room a double bed and a single bed.Brand new linen and very clean room. The location was ok kind of close to a new hotel.Very close to a cemetery and a Muslim Mosque prayers at odd times bellowing through the streets and can be heard at the hotel room. The wii fi in room was very choppy mostly never worked.Only certain floors had it bit lobby and restaurant worked fine.Nice pool. Restaurant had limited food but breakfast was great.
The hotel is nice, staff is friendly, the room is neat and comfortable.