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About Twin Hotel


Ideal for fun and relaxation, Twin Hotel is located in the Surabaya Center area of Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Masjid Cheng Hoo Mosque, Hi-Tech Mall, Taman Remaja Surabaya.

Offering hotel guests superior services and a broad range of amenities, Twin Hotel is committed to ensuring that your stay is as comfortable as possible. 24-hour room service, Wi-Fi in public areas, car park, room service, airport transfer are just a few of the facilities that set Twin Hotel apart from other hotels in the city.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. Twin Hotel is your one-stop destination for quality hotel accommodations in Surabaya.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]


  • Pets allowed
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 81
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Recent customer comments

Filter by traveler type

based on 177 reviews
  • Cleanliness 7.0
  • Location 6.7
  • Room Comfort/Standard 6.8
  • Service 6.9
  • Value for money 6.8
  • Food/Dining 5.9
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ZAWAWI from Malaysia
Royal Thematic
Stayed 2 nights in December 2014
Poorly maintain
Poorly maintain, not boiler until we ask next day.
Reviewed December 11, 2014

Jill from Australia
Families with older children
Junior Twin Room
Stayed 1 night in November 2014
Twin hotel
The view, the name
I was very dissapointed this is a business hotel, the staff were friendly enough but certainly not for tourists, I guess it was ok for a quick stop over but the restaurant was booked and we had to walk around late at night to find somewhere to eat, only local warungs close by, no restaurants. Breakfast was included but when we got there the business meeting had been thru and there was really just leftovers cold and in edible. They did eventually cook an omelete. We were on floor 18 bit of a worry if you were in an earthquake, the room had no tea coffee facilities, and the power kept going out, the internet dropped out all the time. So overall I would never go there again.
Reviewed November 26, 2014

AHMAD from Malaysia
Stayed 1 night in October 2014
best food, on top view and satisfy comfort
Reviewed October 27, 2014

Ramon from Indonesia
Stayed 1 night in August 2014
Great night
Clean, tidy, enjoyable
Good place for rest
Reviewed October 24, 2014

Makmur from Singapore
Business travelers
Business Twin Bed
Stayed 2 nights in September 2014
Not worth the penny
Only close to a hospital
Worst experience for the conditions and breakfast . With the rates one can always get much better ones around the city with quite decent breakfast and environment.
Reviewed October 19, 2014

Makmur from Singapore
Business travelers
Business Twin Bed
Stayed 1 night in September 2014
With this room rates, we can get much better hotel
Just close to hospital.
Though room was big but empthy. Yellowish bath towel. No face towel, kettle only on request. Terrible breakfast. By 8am almost, food and drink almost finished and no replenish. Tea pot had to be tilted to pour out the tea.
Reviewed September 26, 2014

Felix from Indonesia
Stayed 1 night in June 2014
Good Stay
Clean, comfort, good service
Reviewed July 01, 2014

erlina from Indonesia
Solo travelers
Junior Twin Room
Stayed 1 night in June 2014
Nothing nothing nothing nothing nothing nothing nothing
Reviewed June 09, 2014

Robert from Indonesia
Business travelers
Royal Thematic
Stayed 1 night in November 2013
Nice staff, C
Reviewed June 07, 2014

fenny from Indonesia
Families with young children
Stayed 1 night in August 2013
quiet, easy access, central city
it's nice vacation with the big family, surrounding with historical view of Surabaya
Reviewed September 30, 2013

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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