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About Twin Hotel


Conveniently located in Surabaya, Twin Hotel is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Rumah Suci Bodhimandala, Masjid Cheng Hoo Mosque, Muhammad Cheng Hoo Mosque give to this hotel a special charm.

Take advantage of a wealth of unrivaled services and amenities at this Surabaya hotel. The hotel offers access to a vast array of services, including 24-hour room service, Wi-Fi in public areas, car park, room service, airport transfer.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, non smoking rooms, air conditioning, desk, mini bar to please the most discerning guest. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, outdoor pool, spa. Enjoy unparalleled services and a truly prestigious address at the Twin Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Coffee/tea maker
  • Complimentary bottled water
  • Kitchenette
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]


  • Pets allowed
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 81
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Verified traveler reviews

Filter by traveler type

based on 177 reviews
  • Cleanliness 7.0
  • Location 6.7
  • Room comfort and quality 6.8
  • Service 6.9
  • Value for money 6.8
  • Food and dining 5.9
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ZAWAWI from Malaysia
Royal Thematic
Stayed 2 nights in December 2014
Poorly maintain
Poorly maintain, not boiler until we ask next day.
Reviewed December 11, 2014

Jill from Australia
Family with teens
Junior Twin Room
Stayed 1 night in November 2014
Twin hotel
The view, the name
I was very dissapointed this is a business hotel, the staff were friendly enough but certainly not for tourists, I guess it was ok for a quick stop over but the restaurant was booked and we had to walk around late at night to find somewhere to eat, only local warungs close by, no restaurants. Breakfast was included but when we got there the business meeting had been thru and there was really just leftovers cold and in edible. They did eventually cook an omelete. We were on floor 18 bit of a worry if you were in an earthquake, the room had no tea coffee facilities, and the power kept going out, the internet dropped out all the time. So overall I would never go there again.
Reviewed November 26, 2014

AHMAD from Malaysia
Stayed 1 night in October 2014
best food, on top view and satisfy comfort
Reviewed October 27, 2014

Ramon from Indonesia
Stayed 1 night in August 2014
Great night
Clean, tidy, enjoyable
Good place for rest
Reviewed October 24, 2014

Makmur from Singapore
Business traveler
Business Twin Bed
Stayed 2 nights in September 2014
Not worth the penny
Only close to a hospital
Worst experience for the conditions and breakfast . With the rates one can always get much better ones around the city with quite decent breakfast and environment.
Reviewed October 19, 2014

Makmur from Singapore
Business traveler
Business Twin Bed
Stayed 1 night in September 2014
With this room rates, we can get much better hotel
Just close to hospital.
Though room was big but empthy. Yellowish bath towel. No face towel, kettle only on request. Terrible breakfast. By 8am almost, food and drink almost finished and no replenish. Tea pot had to be tilted to pour out the tea.
Reviewed September 26, 2014

Felix from Indonesia
Stayed 1 night in June 2014
Good Stay
Clean, comfort, good service
Reviewed July 01, 2014

erlina from Indonesia
Solo traveler
Junior Twin Room
Stayed 1 night in June 2014
Nothing nothing nothing nothing nothing nothing nothing
Reviewed June 09, 2014

Robert from Indonesia
Business traveler
Royal Thematic
Stayed 1 night in November 2013
Nice staff, C
Reviewed June 07, 2014

fenny from Indonesia
Family with young children
Stayed 1 night in August 2013
quiet, easy access, central city
it's nice vacation with the big family, surrounding with historical view of Surabaya
Reviewed September 30, 2013

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