Twin Inn Hotel
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Twin Inn Hotel

74/15-20 Phoonpol Road, Phuket Town, Phuket, Thailand, 83000
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     Twin Inn Hotel

    Guest reviews

    6.6
    Good
    /10
    (265 reviews)See what guests said
    4.4
    Review score

    "Resturant and its staff were good and friendly."

    Mugdha

    -

    March 22, 2017

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Bar

    Good
    Location
    6.3
    See map
    Nearby
    Popular
  • Sure Garden Pub & Restaurant410 m
  • Bang Neaw Shrine590 m
  • Nai Meung Pub600 m
  • Robinson Ocean Plaza660 m
  • Paradise Cinemas700 m
  • Andaman Sea Sport770 m
  • The Books820 m
  • Municipal Market830 m
  • Songkla University Acadamic Center840 m
  • Boxing Stadium850 m
  • Value for money7.3
    Location rating6.3
    Nearest airportPhuket International Airport (HKT)
    Distance to airport27.5 km
    Select your room
    Superior Room
    Superior Room
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    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds or 1 double b...
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      Suite Standard
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        More about Twin Inn Hotel

        More about Twin Inn Hotel

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Thai cuisine
        Thai cuisine
        Sweet Home Restuarant
        1.9 km Thai
        Tree Tops
        4.3 km Thai
        Asian cuisine
        Asian cuisine
        Fatty's
        3.1 km Asian, European, German
        Pure Organic Heaven
        5.1 km Asian, Cafe, Contemporary
        Kazu Patong Phuket
        9.4 km Asian, Japanese, Sushi

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

        Check-in/Check-out

        Check-in from: 01:00 PM
        Check-out until: 12:00 PM

        Real reviews from real guests

        Agoda Reviews (265)Booking.com Reviews (28)
        Cleanliness6.8
        Facilities5.7
        Location6.3
        Room comfort and quality6.8
        Service6.4
        Value for money7.3
        Provided by verified guests of Agoda
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        All guests (265)

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        Showing 251 verified guest comments
        12345
        4.0
        Tomáš from Czech Republic
        Couple
        Superior Room
        Stayed 2 nights in November 2018
        Acceptable”
        The staff speaks no English. But they are very nice and try to help. The room was awful. One window to the hall (not outside) that cannot be completely closed (glass strips), walls are dirty, shower with mould. Bed sheets were clean and A/C unit worked. Two sets of breakfast in the restaurant next door - Thai or eggs, sausages, ham. Location is on a street with many nightclubs. It felt safe but not much of a family area. You have to walk 20 mins to get to city centre. No beaches nearby.
        Reviewed November 28, 2018
        7.6
        Very good
        Brian from Australia
        Solo traveler
        Superior Room
        Stayed 1 night in October 2018
        Great for the price”
        I booked this property by mistake - thought I was booking Twin Hotel across the road. But it was fine for the price, a little worn but spacious and clean, has a pool (which I didn't use) and breakfast was surprisingly good. I had a window but note that some rooms here are windowless.
        Reviewed October 24, 2018
        8.3
        Excellent
        huaning from China
        Couple
        Superior Room
        Stayed 3 nights in February 2011
        good stay”
        clean room, nice chinese-style buffet breakfast,close to shopping area
        it's a nice stay though a little far away from beaches. we rode motor to patong, not easy with those mountainous area and sharp curves. phuket town held its chinese new year celebration, quite nice, excellent performance and good food. You may find good bargain in the Robinson's and nearby shops. Also good massage in Mr. Kim's which is neighboring to the Robinson's.
        Reviewed February 13, 2011
        8.3
        Excellent
        Ip from Hong Kong
        Couple
        Superior Room
        Stayed 5 nights in January 2010
        Little but nice a Hotel ”
        Good Service and with choices for the Breakfast. Quite area but yet with reach of other busier district e.g. shopping centre and bus terminals (both locally and nationally)
        Swimming pool is clear with filer but it's rather small and small.
        Overall, we stayed there for 5 nights and everything was good including service, cleaning, bedding, toilet with a balcony for hanging wet clothes. Good Security guards, especially the guard on night time shift who found me leaving a key for my rental motorbike on the bike. He picked it up and returned it to the reception so they can return to me in the morning. A very well handled by the staff of the hotel. Fully appreciated their efforts for safe keeping our properties inside the hotel. Afterall, try not to order the noodle for the breakfast, the boiled rice and boiled eggs were good. Afterall, a good money for value. I do recommend people looking for a cheap but yet a nice service hotel in Puket Town, Twin Inn is your choice. All the best and would you all have a nice stay in the hotel in the future.
        Reviewed January 11, 2010
        7.6
        Very good
        Yap from Malaysia
        Group
        Superior Room
        Stayed 1 night in August 2018
        good transit stay”
        we have a good experience with this simple budget hotel. we are surprise the hotel having swimming pool even though is it not big, it is enough for all of us jump into the water and relax. the staff look friend but unfortunately, she is unable to communicate in English well. we have to be patient when dealing with them. However, the check in proceed will be fast if you present you booking reference (preferable you print out urself for their easy reference).
        Reviewed August 10, 2018
        7.7
        Very good
        Jack from Australia
        Couple
        Superior Room
        Stayed 5 nights in March 2014
        It's just a hotel, comfortable but nothing special”
        Pool, Location, private
        This hotel is quite good for what it is and where it is.... It's cheap and you generally get what you pay for. There is nothing too special about it, it's not fantastic but its not bad. The rooms are basic and average sized but there is a good sense of privacy and it's quiet. I think its relied upon bus loads of tourists just stopping over for one or two nights..... so it actually never seems that busy as people go off on their day tours and just come back to sleep. So for budget, reasonable location, privacy without all the frills, it's ideal for a budget place either as a solo or couples traveller...... Its just a place to sleep and leave your stuff, only the basics. Walking distance there is plenty of shops and food but the area around the hotel is fairly quiet. If you are on a budget, doing day trips and don't care about too much for frills.... its comfortable and ideal.
        Reviewed April 07, 2014
        9.0
        Exceptional
        Shona from United Kingdom
        Group
        Superior Room
        Stayed 1 night in January 2012
        Good cheap hotel”
        Price, Facilities and staff
        good size room, very clean and helpful staff. the pool was very small and only space for one person to be by it. breakfast was good. location is ok- 10-15min walk to town. very good overall for the price.
        Reviewed January 17, 2012
        8.0
        Excellent
        ILONA from Poland
        Solo traveler
        Superior Room
        Stayed 3 nights in December 2010
        Nice hotel”
        good breakfast
        some of the staff should learn more english, sometimes difficult to communicate
        Quite far to the main shopping center and the market but still in a walking distance. Nice, big room. The brakefast good, if you like some chinese food you can get some of it as well. The staff very nice and smiley but i had problem to communicate with them. It was a bit frustrated when i asked some questions and they couldn't understand me but still they were trying to help me. Overall good.
        Reviewed January 09, 2011
        7.7
        Very good
        nguk from Malaysia
        Couple
        Superior Room
        Stayed 3 nights in February 2010
        4 days 3 nights stay at Twin Inn Hotel”
        Hotel room is big, very clean.
        room which I stayed has no exhaust fan to draw the air out of the room.
        A very low price (Cheap hotel) .Room is quite big and clean. Staff are friendly and helpful. .Assesible to shoping mall with free shuttle link. Easy to look for food stall with reasonable price, and having variety choice of food,just take a few minutes walk from the hotel. Worth to stay in this hotel.
        Reviewed February 22, 2010
        8.0
        Excellent
        Luke from United Kingdom
        Business traveler
        Superior Room
        Stayed 1 night in January 2010
        Twin Inn”
        Pool Big Resturant Nice Room
        Very out the way
        Twiin inn has very nice big rooms at a good price, the pool although quite small is very nice and good enough to use, the resturant is huge and does very nice well priced food although the set breakfast is very limited. However being so far out the way is a bit of an issue although for just a stop over it would be good
        Reviewed January 28, 2010
        5.0
        Anna from United Kingdom
        Couple
        Superior Room
        Stayed 1 night in December 2009
        Twin Inn”
        Good location for Ferry
        Receptionist not great
        We used this hotel for 1 night to return from Phi Phi as we were going to the airport the next day. The hotel itself is ok with a limited choice of breakfast. The location is only 10 mins drive from the ferry port so handy! There is not much else in the area apart from thai karoke bars and resturants. The hotel was modern yet no lift so a pain if you have a suitcase and are on the 3rd floor! The hotel has a small pool. The receptionist forgot to book our taxi to the airport so we had to wait 15 mins. OK FOR STOPOVERS.
        Reviewed January 07, 2010
        5.3
        Anna from United Kingdom
        Couple
        Superior Room
        Stayed 1 night in December 2009
        Twin Inn Hotel”
        Near Port
        Staff not on the ball
        We used this hotel for 1 night to return from Phi Phi as we were going to the airport the next day. The hotel itself is ok with a limited choice of breakfast. The location is only 10 mins drive from the ferry port so handy! There is not much else in the area apart from thai karoke bars and resturants. The hotel was modern yet no lift so a pain if you have a suitcase and are on the 3rd floor! The hotel has a small pool. The receptionist forgot to book our taxi to the airport so we had to wait 15 mins. OK FOR STOPOVERS.
        Reviewed January 07, 2010
        9.0
        Exceptional
        Daniel from Italy
        Couple
        Superior Room
        Stayed 1 night in December 2009
        twin inn hotel”
        cheap food, swimming pool, nice staff
        hotel was very good, clean
        we payd 500 THB for the transfer from the phuket airport, driver found it easilly, we had some nice food, for a very acceptible price, but have been charged 200THB as a refund for the keys, but you better remember it on your last day to tell them, because they will not!
        Reviewed January 02, 2010
        4.7
        TAN from Singapore
        Couple
        Superior Room
        Stayed 1 night in November 2009
        Will not go back”
        None.
        Location was way out with nothing in walking vicinity (unless you want to walk more than 15 mins in the broiling sun or pouring rain -that was the weather). The breakfast was really terrible, the worst I've experienced - it is a set breakfast and you get either 2 eggs and 2 small sausages (size of ur little finger) or a bowl of porridge. Worse, there are no lifts so if you have luggage, you have to carry them up the flights of stairs yourself - rooms are of course on the second and third floor. Only 1 internet station (not free) and no wifi. Renovation works carried on in the day and blaring music from neighbouring houses in the night.
        Needed a place to crash before moving on to Krabi. Twin Inn is located at the fringes of the city center and the location was way out with nothing in walking vicinity (unless you want to walk more than 15 mins in the broiling sun or pouring rain -that was the weather). U need to rent a motorbike/car (u can rent the motorbike from the hotel reception) to get around or pay exhorbitant prices for a taxis and there are few taxis lurking around this way out part of town. The breakfast was really terrible, the worst I've experienced - it is a set breakfast and you get either 2 eggs and 2 small sausages (size of ur little finger) or a bowl of porridge. You are advised to bring your own food. For the price paid for this hotel which is equivalent to what I've paid for other hotels in Thailand, such as Baramee at Patong Beach and Baan Andaman, this hotel should do something about the breakfast which is a huge disappointment. Worse, there are no lifts so if you have luggage, you have to carry them up the flights of stairs yourself - rooms are of course on the second and third floor. Only 1 internet station (not free) and no wifi. Renovation works carried on in the day and blaring music from neighbouring houses in the night. Do not recommend this place for anyone on a holiday.
        Reviewed December 01, 2009
        9.7
        Exceptional
        Jeffrey from Australia
        Couple
        Superior Room
        Stayed 2 nights in September 2009
        Not Bad at all”
        Close to town, shopping and very clean hotel
        A lille bit hard for staff to get taxi for me
        Its a good clean place to stay and the food is very good. The rooms are nice and the pool is OK. The beakfast is good too, only a shot walk to Town and shopping and good to hire a motor bike there.Its quite and relating and got internet and Pay TV. Will stay there when in Phuket Town
        Reviewed October 07, 2009
        8.3
        Excellent
        Assaf from Israel
        Couple
        Superior Room
        Stayed 1 night in October 2009
        Twin Inn experience”
        Nice english speaking staff, cheap prices
        not the fancy or indulgent option...
        The Hotel was nice and clean for the price we paid. The staff was friendly and helpful. The Included breakfast was OK, nothing to praise though. The location worked great for us coming in late from Bangkok and leaving early morning for Ko Phi Phi.
        Reviewed October 06, 2009
        9.3
        Exceptional
        Terje from Norway
        Solo traveler
        Superior Room
        Stayed 13 nights in January 2009
        Nice, cheap hotel”
        Staying in Twin Inn was nice and, at the same time, very cheap. My valuables was safely kept in a safe box in the hotel's office. Everybody in the staff in the hotel was nice, serviceminded and trustworthy. My room was properly cleaned every day. I also liked that it's airconditioning there. The refrigerator was daily filled up with several bottles with water and diverse fresh and cold lemonades. I liked that there's a laundry service. The food in Rakung Tong Restaurant & Bar was very delicious, and there's a cosy swimming pool out there.
        A few in the staff was definitely not good to speak neither English nor other foreign languages. The hotel's office, where the safe box was, wasn't open all the time, but only from 8:00 a.m. to 5:00 p.m. on business days.
        My stay in Twin Inn from 14th to 27th of January, 2009, was very pleasant, and everybody of the employees in the hotel was helpful and gentle. One night, for example, when I used earplugs for keeping all sounds out before I was going to sleep, one of my plugs suddenly was totally stucked in my right ear. After several tries on my own for taking out the plug in my room I walked to the lobby and explained my earplug situation for the receptionist. She was immediately taking out a toolbox and told me lay down on my left side on a sofa in the lobby. With tweezers she made taking the jammed plug out of my right ear, and she made it quite quickly, not more than one minute, I think. Of course I thanked her very much for her fantastic good service in that situation. Besides, she was quite good in speaking English. Not all the receptionist was good in foreign languages. However, I really didn't think it's a problem. All in all I was very satisfied with my stay in January this year.
        Reviewed September 06, 2009
        8.3
        Excellent
        victoria from United Kingdom
        Couple
        Superior Room
        Stayed 2 nights in May 2009
        Clean Comfortable and friendly! Twin INN”
        The hotel was very pleasant. The room was huge and spotlessly clean. We mostly enjoyed the room service which was ridculously cheap and really nice! Loads of tv channels too if you need to spend time in the room. Staff are very friendly.
        The location is pretty strange and looks odd from the exterior. It took us about 20 minutes to walk from the bus station, so would suggest a tuk tuk! No lift in the hotel so be prepared to drag your bag up the stairs!
        All in all we think the hotel was very good value for money and not sure we could have done better in Phuket Town. It was clean, friendly and comfortable and good if you need to spend a few hours relaxing as we did, as Phuket Town doesn't seem to have much to offer for tourists. No real complaints and great value for money. Recommended especially for young couples and backpackers.
        Reviewed May 14, 2009
        8.3
        Excellent
        Dana from Denmark
        Solo traveler
        Superior Room
        Stayed 2 nights in March 2009
        Twin Inn Phuket Town”
        Central location, friendly staff, very clean and large rooms of a high standard for the price.The breakfast was excellent!
        Not the greatest part of Phuket town, but easy to get to where you need to go.
        I had never needed to stay in Phuket town before, although I have been coming to the island for years, but I needed to be near the businesses, so this was a very pleasant surprise for the price! I would not hesitate to recommend it to anyone needing a place neat Town.And the staff were extra friendly,and the place was spotless!
        Reviewed April 22, 2009
        8.3
        Excellent
        Steven from Australia
        Couple
        Superior Room
        Stayed 4 nights in February 2009
        Twinn Inn, the good and the bad.”
        Value for money, pool on grounds A/C worked very well.
        No lift to move heavy suit cases up and down floors
        The hotel is a bit out of town and in a commercial area but saying that, there are great places to eat in walking distance and a taxi stop 20 metres from the hotel enterance. The breakfast is enough to keep you going anf the food and drink prices are very good. All areas of the hotel are very clean and the staff are very pleasant and always happy. The views from the rooms is not great but staying in a place like this you only spend time sleeping in the room and are not there for the room view anyhow so this was not a great concern. Would I return, yes and happily stay there again.
        Reviewed March 03, 2009
        12345
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