Twinpalms Phuket Hotel (SHA Plus+)
Get the added peace of mind that comes with SHA Plus, when you book a stay here. Conveniently situated in the Surin part of Phuket, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

SHA Plus Certified
More than 70% of SHA-certified establishment employees have been vaccinated.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Absolutely gorgeous”
10/10 would stay here again. The room's beautiful and large, the facilities are spectacular, and the service was impeccable. The breakfast spread was extensive and delicious too! Definitely worth every penny!
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Travels during Covid”
We arrived on 10 February 2022 At Phuket International Airport. It was well organised and our papers checked prior to presenting them to Immigration. After PCR test Twinpalms transport took us to the hotel. There we were met by “Mr Chin” who guided us through booking in. Our standard room was fine and we had to remain there until our Covid result came through at 20.00. After that we were free to go out. For some reason we had failed to include breakfast for the first 3 days but we went on the beach and found good coffee and fresh fruit. Thereafter we went into a deluxe room and daily breakfast. We always found a place by the pool to relax. All the food was excellent including room service and the pool bar. I had a mishap with my shampoo and conditioner which is being rectified by housekeeping. All in all only praise for the Twinpalms. We are now in apartment for the rest of our 6 week vacation. Enjoy.
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Gorgoeus, relaxing, most amazing pool”
Staff really helpful, the pool is just amazing, so big and beautiful. Great location, 2 min walk to Surin beach and well placed to get around the island. Hotel happy to offer recommendations of things to go. Highly recommend
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Exceptional”
We stayed with a big party for a wedding. The restaurant options were expensive but nice to have to suit all the different age and tastes. We got massage and laundry offsite which was cheaper and within very close walking distance. The kids loved the pool.
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Exceptional”
Excellent room, huge with every detail thought of. Very kind staff, going out of their way to help, especially Pisit. Thanks!
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Amazing place”
Stunning hotel super close to Surin Beach. The pool area with the palms in the sunlight without a doubt a magical place. A silent gem to relax and calm down.
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Exceptional”
Lovely staffs and great resort. Everything about the place is really nice but the only con is the beach is not a private beach. But the pros beat that. Will definitely return to stay here.
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Wow”
I think it is the Best value for money you can get. And i have been in a lot of hotels
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Exceptional”
Can’t find any complaint. Congratulations !! 😊 I was so happy to stay there :)
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Exceptional”
Truely exquisite place I've ever stayed. Perfect!! Just perfect.
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Lovely hotel in a less-than-picturesque area”
I like Twinpalms Phuket a lot, but it's the location that I have a bigger issue with. Surin beach is really just one of the poorer beaches in Phuket (the huge sewer pipe visible from the beach is just...ugh), and the area around the hotel just is not particularly picturesque or attractive, with many derelict convenience stores and generic tourist fare shops and restos surrounding the property. As for the hotel itself, I enjoyed my room immensely - it's large and well-appointed with lots of ports of plugging in devices. Love the bathtub, and the bar/coffee area next to the door is a good idea. Bed is comfy, and the room itself is quiet, even if you can open the porch wide to overlook the pool. Service is fine - some staff interaction were a bit awkward (they seem a bit over-attentive at times), but overall no real issues. Vans are available to take you to other beaches as well as the other Twinpalms property, MontAzure. Weirdly, I ended up spending quite a bit of time at MontAzure as I liked the beach and restaurant there (Shimmer) more. Which really highlights once again the main issue with Twinpalms Phuket - the area is just not all that attractive. Plus points however to Wagyu Steakhouse, which I did enjoy. I think next time I'll try staying at MontAzure!
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Travelling to Phuket”
Getting to Phuket was a hassle, having to apply for the Thailand Pass, PCR tests etc. However having got to Thailand we enjoyed our stay at Twinpalms. My only negative observation is that the hotel is "a little tired". But after 2 years of Covid that perhaps is to be expected. Everything else was great, staff, food, swimming pool, access to the beach and local restaurants. Enjoy
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Would book again”
Lots of pool area to swim in. Very clean, staff is on point (very helpful). Duplex units have their own private pool which is great if you have kids. Breakfast is very good and foods offered change or rotate over time. Fresh made smoothies. Would book again, no question.
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Honeymoon Twinpalms”
Fantastic stay at Twinpalms. A bit on the expensive side (restaurants) , but overall good value. Excellent for couples. Very friendly staff. A hotel that goes above and beyond for guests comfort.
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Twin Palms Surin”
Great hotel, staff and facilities really worth a visit
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A great designer hotel”
Always my safe bet to return here over 15 yrs. Original design & good styling do last but some in-room equipment can be a lot better.
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Breakfast ”
Not much variates in the breakfast
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Good but not great ”
The hotel itself is not very cozy. Looks more like a big hotel with little privacy and lacks overall coziness. Everything seems to be centered around the reception. The pool while nice is just after the reception. Lagoon rooms offer no provably whatsoever. The good thing about Twinpalms is the catch Beach Club if you are into beach clubs. I prefer more se life’s boutique type hotels where subtle attention and related facilities provide guests with a more unique experience.
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Private and luxurious, a bit outdated”
Twinpalms Phuket resort provides a private, luxurious experience who wants to spend their stays in Phuket quietly. Featured as one of the Small Luxurious Hotels, it was certainly a high-end hotel built 18 years ago. However, facilities aren’t the most updated when it comes to TV and facilities for the physically challenged customers. We were also surprised that the 5-star hotel would charge additional for the supposed-to-be complimentary toothbrush set. That adds to some minor disappointment.
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Better choices elsewhere”
With so many beautiful beaches and hotels in Thailand this wouldn't be my first choice
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