Twinpalms Phuket Hotel
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Twinpalms Phuket Hotel

No Valid, Surin, Phuket, Thailand
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    Twinpalms Phuket Hotel Reviews

    8.9
    Excellent
    /10
    (480 reviews)See what guests said
    9.2
    Exceptional

    "Would stay here again!"

    Timo

    -

    January 11, 2019

    9.3
    Exceptional cleanliness
    Recommended by 97% of guests

    Things you’ll love about Twinpalms Phuket Hotel

    Things you'll love

    • Airport transfer

    • 230 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.4
    See map
    Excellent location - 230 meters to the beach
    Popular
    Nearby
  • Surin Beach300 m
  • Kamala Beach2.47 km
  • Phuket Fanta Sea2.52 km
  • Patong Beach9.4 km
  • Karon Beach14.94 km
  • Wat Chalong15.81 km
  • Phuket Big Buddha17.04 km
  • Kata Beach17.53 km
  • Nai Harn Beach22.55 km
  • Promthep Cape24.47 km
  • Value for money8.6
    Distance to city center16 km.Km
    Location rating8.4
    Nearest airportPhuket International Airport (HKT)
    Distance to airport14.8 km

    Rooms available at Twinpalms Phuket Hotel

    9.2
    Exceptional
    Room comfort & quality
    Double One Bedroom
    Double One Bedroom
    ...
      Enter dates to see prices
      Double One Bedroom
      Double One Bedroom
      ...
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        Duplex Pool Suite
        Duplex Pool Suite
        ...
        • Room size: 190 m²/2045 ft²
        • Pool view
        • 1 super king bed
        Enter dates to see prices
        Penthouse
        Penthouse
        ...
        • Room size: 230 m²/2476 ft²
        • Pool view
        • 1 super king bed
        Enter dates to see prices
        Grand Deluxe
        Grand Deluxe
        ...
        • Room size: 62 m²/667 ft²
        • Garden view
        • 1 double bed
        Enter dates to see prices
        Palm Suite
        Palm Suite
        ...
        • Room size: 110 m²/1184 ft²
        • Pool view
        • 1 king bed
        Enter dates to see prices
        Deluxe R
        Deluxe R
        ...
        • Room size: 10 m²/108 ft²
        • Garden view
        • 1 king bed
        Enter dates to see prices
        Suite Two Bedrooms With Private Pool
        Suite Two Bedrooms With Private Pool
        ...
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          Suite 1 bedroom - Single use - Duplex - Pool
          Suite 1 bedroom - Single use - Duplex - Pool
          ...
          • Balcony/terrace
          Enter dates to see prices
          Double Superior
          Double Superior
          ...
          • Balcony/terrace
          Enter dates to see prices
          Have a question for Twinpalms Phuket Hotel?

          What people love about Twinpalms Phuket Hotel

          • 10.0
            Exceptional

            "We had such a lovely stay at the Twin Palms."

            Sara

            |

            March 20, 2017

          • 10.0
            Exceptional

            "From beautiful settings, great rooms and good staff, all was perfect."

            Sara

            |

            March 20, 2017

          • 9.2
            Exceptional

            "The breakfast is fantastic as well as the room service."

            SOPHIE

            |

            November 29, 2016

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          More about Twinpalms Phuket Hotel

          More about Twinpalms Phuket Hotel

          8.8
          Excellent

          "Privilege with free shuttles to the hotel private clubs, CAT..."

          Sock F.

          |

          January 2, 2019

          An overview

          Show less

          What they offer

          10.0
          Exceptional

          "The hotel has beautiful clean beach at Surin, closely to Pat..."

          Sally

          |

          November 1, 2016

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Twinpalms Phuket Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (480)Booking.com Reviews (395)
          8.9
          /
          10
          Cleanliness9.3
          Facilities9.1
          Location8.4
          Room comfort and quality9.2
          Service9.2
          Value for money8.6
          All languages
          All guests (480)
          All room types

          Show reviews that mention 

          Showing 423 verified guest comments
          12345
          9.2
          Exceptional
          Anri from Sweden
          Couple
          Grand Deluxe
          Stayed 5 nights in August 2018

          Great Hotel, perhaps overlooked at times.”

          Stayed for 6 nights. Staff was very thoughtful and attentive. Room was big with an impressive bathroom and a huge balcony. The room smelled wonderful, we got to choose our own scented oils and flowers which were replaced and kept fresh every day. The location is a stone's throw from Surin beach, which unfortunately has a lot of garbage washing up on shore , but is otherwise perfect to just sit and watch the ocean. Breakfast was nice, even for us Vegans. Hotel staff made an effort and made sure we had a few savory choices too - but they can do even better ! More wholefoods plant-based options please, and where was the soy / almond / rice / oat milk ? Our only real complaint was that the aircon compressor, mounted just a few meters from our front door, was at times really loud. It made loud banging noises during it's on/off cycles, especially during the night. Most guests will probably be used to much better, quieter, modern aircon unit in their homes ! But overall, we loved our stay.

          Reviewed September 01, 2018
          8.8
          Excellent
          Chris from United Kingdom
          Couple
          Stayed 6 nights in August 2018

          The staff are incredible.”

          Best thing about this hotel is the staff. Prem at reception went out of her way to make our experience very memorable. The level of service that the hotel provide is superb. The shuttle service works perfectly.

          Reviewed August 14, 2018
          8.0
          Excellent
          mikkel from Denmark
          Couple
          Grand Deluxe
          Stayed 4 nights in December 2018

          good hotel”

          we had booked a grand deluxe but got upgraded to a duplex pool room - nice room and all but zero view of anything not even trees or pool as it was kinda in the basement. we should have kept our original room...lesson learned. pool staff nice , pool area nice and quiet. breakfast could have been better.

          Reviewed December 11, 2018
          9.2
          Exceptional
          Kevin from United States
          Solo traveler
          Stayed 1 night in August 2017

          Great Vibe”

          A little out of the way (may be good or bad depending on your preference), but it's a peaceful oasis with a well-trained staff, good food, big pool and a decent, little gym. Better when Catch was across the street, but it still works.

          Reviewed May 16, 2018
          10.0
          Exceptional
          Sara from France
          Group
          Stayed 3 nights in March 2017

          Perfect retreat in Phuket”

          We had such a lovely stay at the Twin Palms. From beautiful settings, great rooms and good staff, all was perfect. We tried the different Beach Clubs and restaurants from the group had a wonderful long week end. We will come back!

          Reviewed March 20, 2017
          8.4
          Excellent
          Stewart from Australia
          Family with young children
          Stayed 9 nights in October 2016

          Clean the beach, and we would be sooooooo happy.”

          Amazing resort, especially the staff, however it is shame the beach is still mess with rubbish everywhere.... Shame it wasn't cleaned up well in the off season... We will not recommend the resort only because of the location... Sorry

          Reviewed November 01, 2016
          8.3
          Excellent
          Kaymun from Bangladesh
          Couple
          Grand Deluxe
          Stayed 4 nights in July 2013

          Very nice hotel and rooms”

          the rooms, the pool and the breakfast

          We stayed at a grand deluxe palm room and it was an excellent room with the huge balcony and the bathroom. The mini bar labelling can be a bit confusing because we used a beach bag which did not have any price tag attached to it so ended up having to pay for it because it was part of the mini bar. The cocktails at the pool side and catch club were a bit weak. Hotel amenities and staff were great and very helpful.

          Reviewed July 09, 2013
          9.0
          Exceptional
          Robert from Ireland
          Couple
          Stayed 2 nights in May 2013

          Superb hotel with great pool and attentive staff”

          Pool, staff, location

          Excellent hotel with superb pool. The room was large and nicely fitted. Staff were excellent for all requests. The hotel also has a library with books, magazines and DVDs. Free internet on hotel computers. Breakfast was good (including champagne for those inclined at 9am...).

          Reviewed May 15, 2013
          10.0
          Exceptional
          Paul from Australia
          Couple
          Grand Deluxe
          Stayed 3 nights in March 2013

          Luxury all the way!”

          Quiet and seclude, Catch Beach Club, Friendly staff

          This exceeded my hopes, one of the best hotels I have stayed in. Check-in was fast with wonderful attentive staff. We had left some documents behind in our previous hotel in Patong and they organised to call the Hotel and get them to send over by taxi. Food was wonderful, from buffett breakfast (quality food, not large selection) to the poolside dining. The Catch Beach Club across the road was great for drinks and the Buffet dinner they had was lovely, we ate their twice. They have their own Library which has books, dvd's and brand new Apple IMAC's to use. We booked a tour through them and had excellent service. We were upgraded to a pool access room which made our stay even better, but this was truly a real five star hotel, would go back again!

          Reviewed April 03, 2013
          9.3
          Exceptional
          Anna from Russia
          Couple
          Stayed 8 nights in January 2013

          A beautiful small hotel with great beach”

          Best beachclub on Surin, tasty food and great pool.

          When we arrived in Twinpalms the room they assigned us wasn't ready, but we immediatelly got another one, so our check-in didn't take long. Territory is rather small, pool area is very beautiful and arranged in a way you can escape the heat under palm trees. Tables in the pool bar and sunbeds are usually occupied, however there are few people in the pool and the place remains quiet and relaxing. Our room had pool acces which is great but sometimes means that you have to keep you curtains closed to have some privacy. The road to the beach is a minor drowback, ones you get there you forget about everithing else. Catch beach club is really nice - wide beach, very comfortable sunbeds, lounge music and delicious cocktails. Food in the restaurants is great but rather expensive, however there's a plenty of restaurants along the beach. There is everything you might want for breakfast, but the selection never changes, so it can be boring if you stay long. Twinpalms hotel turned out to be more than we expected, we were very happy with our choise.

          Reviewed February 11, 2013
          9.7
          Exceptional
          Alex from United Kingdom
          Family with young children
          Stayed 2 nights in January 2013

          Very nice, relaxing hotel”

          Service, pool, near to beach

          We had a great time here, staying as part of a wedding. Service was good, and it's easy to get around the island from here. The sea was nice and clear (a bit of a surprise) and nice to swim in, though the waves were a bit too choppy for small kids.

          Reviewed February 05, 2013
          9.3
          Exceptional
          Cedric from France
          Couple
          Grand Deluxe
          Stayed 3 nights in October 2012

          Fantastic hotel on relaxing beach in Phuket”

          Design, service, staff

          Hotel location is near a quiet beach in Phuket. So it's perfect if you want to avoid too busy nightlife places like Patong, etc... The staff and service meets all expectations you could have from a five stars hotel. The hotel design has a lot of charm, with the large swiming pool surrounded by the hotel rooms. If you can afford, the Penthouses are just fantastic luxury experience!

          Reviewed October 21, 2012
          9.0
          Exceptional
          Marco from Germany
          Couple
          Stayed 4 nights in September 2012

          Value for money”

          Pool, Breakfast, Staff, Beach Club

          *The hotel is good situated, unfortunately you have to walk a few meters to the beach (street and park) but the beach and especially the beach club are amazing! *The area around the hotels doesn't offer that much "life" as in other parts of Phuket island! *The staff of the hotel is super friendly and helps wehereever they can with a big smile *The pool is really huge, some rooms have direct pool access *Great breakfst menue

          Reviewed September 24, 2012
          9.0
          Exceptional
          Jonathan from Singapore
          Business traveler
          Stayed 2 nights in September 2012

          Nice comfortable modern resort”

          Service is Top Notch!

          Overall stay was good in a such a modern resort. The room that I stay inwas pretty huge compared to other resorts. The toilet was nice too. Breakfast was rather different too, especially the Asian fare.

          Reviewed September 10, 2012
          8.3
          Excellent
          Leon from United Kingdom
          Couple
          Grand Deluxe
          Stayed 3 nights in July 2012

          Overall, a great experience...”

          Room, Service, Pool, Catch Beach Club, Surin Beach

          Stayed at Twin Palms for a long weekend and friends wedding. Overall our stay was pretty much perfect, great service and received a free room upgrade which was a nice touch! The pool is big and doesn't feel too full even with a lot of guests in the water. Location is in the higher end area of Phuket and on the beautiful Surin Beach. The adjacent Catch Beach Club is great for chilling night and day. The food throughout the resort was generally of a high standard, although the breakfast experience wasn't the best I've seen, the layout means you have to queue to get to most of the food on offer and the table service a bit slow. Overall, we had a great experience at Twin Palms, would highly recommend and will staying there again in the future...

          Reviewed August 02, 2012
          8.3
          Excellent
          Janet from Singapore
          Couple
          Stayed 3 nights in May 2010

          Twin Palms Phuket - Excellent Stay”

          Stay is Excellent with helpful staffs, stylish interior, nice pool and close aproximity to beach. It also has a nice library that allows you to borrow books and DVDs for free.
          Spa is good but pricey.

          Overall enjoy my honeymoon stay in Twin Palms. We went there with high expectation of the hotel and it did not disappoint us at all!! Its room is nicely decorated with flowers..staffs were extremely helpful and patient when we ask them about directions and thai language. The depth of the pool is excellent for swimming.. surroundings are quiet, good for a nice gateaway. Its beach club's food is delicious, especially its Pad Thai and Tom Yum Soup.. its taste still lingers in my mouth!! Twin Palms is very close to Surin Beach, which in my opinion is very much nicer compared to Patong Beach. Its not too crowded too. Love Twin Palms and we'll be there again.

          Reviewed May 30, 2010
          10.0
          Exceptional
          ONSUTEE from Thailand
          Couple
          Stayed 1 night in September 2009

          Great Hotel! I wish I could stay there longer.”

          It's located in the quiet beach of Surin. Once I checked in I felt that I was taken care of by all friendly staff. They were all willing to help. The hotel is well designed to make you feel completely relaxed. In the room, it's peaceful but yet equipped with all you need and even more. The room was very spacious and super clean.
          Since the hotel is located in the sort of remote area of Phuket (this is my personal opinion) so it would be great if you have you own car.

          It's located in the quiet beach of Surin. Once I checked in I felt that I was taken care of by all friendly staff. They were all willing to help. The hotel is well designed to make you feel completely relaxed. In the room, it's peaceful but yet equipped with all you need and even more. The room was very spacious and super clean. You can simply enjoy your stay there.. Love the super friendly and helpful staff!

          Reviewed September 09, 2009
          9.2
          Exceptional
          William from United Kingdom
          Couple
          Stayed 2 nights in January 2018

          Very Nice Hotel”

          We enjoyed our stay at this hotel, although I am not sure why it is as expensive as what it is. The rooms were very nice and clean, but I have certainly stayed in nicer rooms at a cheaper price. The staff were superb, and the access to the beach club and other restaurants is also great.

          Reviewed November 07, 2018
          10.0
          Exceptional
          Ross from Australia
          Couple
          Stayed 10 nights in August 2018

          A true slice of paradise”

          We'll always keep coming back tot his place - which somehow still feels like a hidden gem even though we've been travelling here on and off for eight years. Never one step backwards in quality and friendliness.

          Reviewed September 10, 2018
          10.0
          Exceptional
          Sonia from United States
          Couple
          Stayed 5 nights in June 2018

          Definitely a gem in Phuket-”

          Hands down one of my favorite hotels I've stayed at in Phuket. Everything from start to finish was amazing. Big rooms, quiet resort, excellent staff that was always smiling, great breakfast, super clean. I would without a doubt stay here again!

          Reviewed July 03, 2018
          12345
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          Twinpalms Phuket Hotel
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          • Excellent location
          • Surin Beach