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Interior view, Twinpalms Phuket Hotel (SHA Plus+) in Phuket
Duplex Pool Suite, Twinpalms Phuket Hotel (SHA Plus+) in Phuket
Beach, Twinpalms Phuket Hotel (SHA Plus+) in Phuket
Beach, Twinpalms Phuket Hotel (SHA Plus+) in Phuket
Swimming pool [outdoor], Twinpalms Phuket Hotel (SHA Plus+) in Phuket
Swimming pool [outdoor], Twinpalms Phuket Hotel (SHA Plus+) in Phuket
Fitness center, Twinpalms Phuket Hotel (SHA Plus+) in Phuket

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8.8

Excellent

682 reviews

682 reviews

Beach13
Breakfast10
Swimming Pool9
See map
See map

8.4

Excellent

Location rating score

Excellent location - 230 meters to the beach
Parking
FREE
Popular landmarks
Phuket FantaSea 2.4 km
Patong Beach 8.0 km
Bangla Road 9.5 km
Jungceylon Shopping Center 9.7 km
Freedom Beach 11.3 km
Karon Beach 13.1 km
Chaithararam Temple (Wat Chalong) 15.8 km
Kata Beach 16.9 km
Big Buddha Phuket 17.1 km
Nai Harn Beach 22.2 km
Nearby landmarks
Park Garden 140 m
Surin Beach 230 m
Catch Beach Club 280 m
The Plaza Surin 460 m
Pansea Beach 500 m
Sutai Muay Thai 620 m
Laem Sing Cape 770 m
The Wedding Bliss 830 m
Laem Singh Beach 890 m
Pineapple Beach 910 m

Twinpalms Phuket Hotel (SHA Plus+)

No Valid, Surin, Phuket, Thailand, 83110 - See map

Get the added peace of mind that comes with SHA Plus, when you book a stay here. Conveniently situated in the Surin part of Phuket, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money8.6
Distance to city center16 km.Km
Location rating8.4
Nearest airportPhuket International Airport (HKT)
Distance to airport15.1 km

Rooms available at Twinpalms Phuket Hotel (SHA Plus+)

Exceptional
Room comfort & quality

9.2

Palm Suite
...
  • Room size: 110 m²/1184 ft²
  • Pool view
  • 1 king bed
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Duplex Pool Suite
...
  • Room size: 190 m²/2045 ft²
  • Pool view
  • 1 super king bed
Enter dates to see prices
Penthouse
...
  • Room size: 230 m²/2476 ft²
  • Pool view
  • 1 super king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 double bed
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Duplex Suite with Pool
...
    Enter dates to see prices
    Penthouse
    ...
      Enter dates to see prices
      Grand Deluxe Palm Double Room
      ...
        Enter dates to see prices
        Deluxe Palm Double Room
        ...
          Enter dates to see prices
          One-Bedroom Palm Suite
          ...
            Enter dates to see prices

            Frequently asked questions

            What kinds of entertainment are available at Twinpalms Phuket Hotel (SHA Plus+)?

            Twinpalms Phuket Hotel (SHA Plus+) features games room while you lounge at this property, offering travelers with entertainment value throughout your remain here.

            Does Twinpalms Phuket Hotel (SHA Plus+) have a fitness center?

            Twinpalms Phuket Hotel (SHA Plus+) offers free fitness center that is opportunely located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

            Does Twinpalms Phuket Hotel (SHA Plus+) offer laundry services?

            Yes! Twinpalms Phuket Hotel (SHA Plus+) offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

            What are the property's policies for children's bedding at Twinpalms Phuket Hotel (SHA Plus+)?

            Twinpalms Phuket Hotel (SHA Plus+)'s policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

            How many rooms does Twinpalms Phuket Hotel (SHA Plus+) have?

            Twinpalms Phuket Hotel (SHA Plus+) has a total of 97 rooms.

            What is the verified guest review consensus about Twinpalms Phuket Hotel (SHA Plus+)'s breakfast?

            62.0% of our past visitor reviews have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Twinpalms Phuket Hotel (SHA Plus+) down in the review section.

            What is the verified guest review consensus about Twinpalms Phuket Hotel (SHA Plus+)'s swimming pool?

            62.0% of our verified visitor assessments have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Twinpalms Phuket Hotel (SHA Plus+) down in the review section.

            What is the average rating that verified Families with older children have given to Twinpalms Phuket Hotel (SHA Plus+)?

            Verified families with older children that have stayed at this property have given Twinpalms Phuket Hotel (SHA Plus+) an average rating of 8.7. You can look up more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

            What is the typical rating that verified Group travelers have given to Twinpalms Phuket Hotel (SHA Plus+)?

            Verified group travelers that have stayed at this property have given Twinpalms Phuket Hotel (SHA Plus+) an average rating of 9.0. You can find more comprehensive customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

            Is breakfast offered at Twinpalms Phuket Hotel (SHA Plus+)?

            Wake up to a fantastic buffet breakfast at Twinpalms Phuket Hotel (SHA Plus+). Customers can enjoy breakfast offered with an additional charge of 765 THB for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

            See map

            Explore the neighborhood

            What people love about Twinpalms Phuket Hotel (SHA Plus+)

            • 8.8

              Excellent
              Staff 

              "Very clean, staff is on point (very helpful)."

              Matt

              |

              March 28, 2022

            • 10

              Exceptional
              Location

              "Great location, 2 min walk to Surin beach and well placed to get around the island."

              Megan

              |

              February 11, 2022

            • 10

              Exceptional
              Location

              "Stunning hotel super close to Surin Beach."

              Alex

              |

              January 31, 2022

            Property ranking|Compared to 4,173 Phuket properties
            See all rankings
            Room comfort score
            9.2/10
            Cleanliness score
            9.3/10
            Service score
            9.2/10
            Room size
            148 sqm.
            Better than
            99
            %
            of Phuket properties
            Better than
            97
            %
            of Phuket properties
            Better than
            96
            %
            of Phuket properties
            Bigger than
            96
            %
            of Phuket properties
            Overall rating:

            8.8

            Excellent
            682 reviews
            Cleanliness
            9.3
            Facilities
            8.9
            Location
            8.4
            Read all reviews >
            What travelers say they love:
            😊 I was so happy to stay there :)
            Nithigarn from Belgium
            Solo traveler
            More about Twinpalms Phuket Hotel (SHA Plus+)

            More about Twinpalms Phuket Hotel (SHA Plus+)

            Located on Phuket’s Millionaires Row, Twinpalms Phuket Hotel (SHA Plus+) is the perfect blend of boutique luxury and relaxing tranquility. This resort has 97 light and airy rooms and suites that all face in to the central pool area, some even with direct pool access. Visit the well-equipped modern gym and spend some quiet time in the library with a great selection of books. The Sunday brunch with good wine and smoked salmon is just legendary. Surin beach is situated just 175 meters across a park that used to be Thailand’s first golf course. This great property, along with all the amenities and facilities offered, makes Twinpalms Phuket Hotel (SHA Plus+) the right choice for visitors to this area.

            Show less

            Amenities and facilities

            Excellent
            Facilities

            8.9

            Most talked about facilities

            Beach

            50 mentions

            Swimming Pool

            40 mentions

            Breakfast

            27 mentions

            Food & Dining

            13 mentions

            Languages spoken
            • English
            • French
            • Thai
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet [LAN]
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Boating
            • Fitness center
            • Game room
            • Garden
            • Golf course [on-site]
            • Massage
            • Nightclub
            • Spa
            • Spa/sauna
            • Swimming pool [outdoor]
            • Tours
            Dining, drinking, and snacking
            • Bar
            • Breakfast [buffet]
            • Coffee shop
            • Poolside bar
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Concierge
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Gift/souvenir shop
            • Ironing service
            • Laundry service
            • Library
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Shops
            • Smoke-free property
            • Smoking area
            • Xerox/fax in business center
            For the kids
            • Babysitting service
            • Swimming pool [kids]
            Land sports
            • Golf course (within 3 km)
            Access
            • CCTV in common areas
            • Front desk [24-hour]
            • Pets allowed
            • Security [24-hour]
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking
            Available in all rooms
            • Air conditioning
            • Balcony/terrace
            • Bathrobes
            • Bathtub
            • Coffee/tea maker
            • Desk
            • DVD/CD player
            • Fan
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Internet access – LAN
            • Internet access – wireless
            • Ironing facilities
            • LAN Internet in room [free]
            • Laptop safe box
            • Mini bar
            • Non-smoking
            • Refrigerator
            • Satellite/cable channels
            • Seating area
            • Separate shower/bathtub
            • Shower
            • Toiletries
            • Wake-up service
            • Wi-Fi [free]

            Location

            No Valid, Surin, Phuket, Thailand, 83110
            Excellent
            Location

            8.4

            Airports
            • Phuket International Airport (HKT)
              15.1 km 38 min drive
            • Krabi International Airport (KBV)
              78.4 km
            Public transportation
            • Phuket Bus Terminal 2
              14.4 km
            • Phuket Town Local Bus Station (Terminal 1).
              16.4 km
            Hospital or clinic
            • CityCare
              3.0 km
            Shopping
            • Jungceylon Shopping Center
              9.7 km
            Cash withdrawal
            • ATM
              220 m 3 min walk

            What's nearby

            Popular landmarks
            • Phuket FantaSea
              2.4 km
            • Patong Beach
              8.0 km
            • Bangla Road
              9.5 km
            • Jungceylon Shopping Center
              9.7 km
            • Freedom Beach
              11.3 km
            • Karon Beach
              13.1 km
            • Chaithararam Temple (Wat Chalong)
              15.8 km
            • Kata Beach
              16.9 km
            • Big Buddha Phuket
              17.1 km
            • Nai Harn Beach
              22.2 km
            Nearby landmarks
            • Park Garden
              140 m
            • Surin Beach
              230 m
            • Catch Beach Club
              280 m
            • The Plaza Surin
              460 m
            • Pansea Beach
              500 m
            • Sutai Muay Thai
              620 m
            • Laem Sing Cape
              770 m
            • The Wedding Bliss
              830 m
            • Laem Singh Beach
              890 m
            • Pineapple Beach
              910 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            All children are welcome.

            Infant 0-3 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 4-11 year(s)
            Stay for free if using existing bedding.
            Extra beds may be requested directly from the property; additional charges may apply
            Guests 12 years and older are considered as adults
            Extra beds may be requested directly from the property; additional charges may apply
            Others
            • Children 4-11 years old will be charged THB 385 for breakfast when using existing bedding.
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00
            Getting around
            • Airport transfer fee1500 THB
            • Distance from city center16 km.Km
            • Travel time to airport (minutes)30
            Extras
            • Breakfast charge (unless included in room price)765 THB
            The property
            • Non-smoking rooms/floorsyes
            • Number of bars/lounges4
            • Number of floors2
            • Number of restaurants4
            • Number of rooms 97
            • Room voltage220
            • Year property opened2004
            • Most recent renovation2017

            Reviews of Twinpalms Phuket Hotel (SHA Plus+) from real guests

            Provided by verified guests of Agoda
            8.8
            /
            10
            Cleanliness9.3
            Facilities8.9
            Location8.4
            Room comfort and quality9.2
            Service9.2
            Value for money8.6
            High score for Phuket
            Rating
            9+ Exceptional (246)
            8-9 Excellent (121)
            7-8 Very Good (64)
            6-7 Good (24)
            <6 Below Expectation (16)
            Time of the year
            Mar - May (131)
            Jun - Aug (143)
            Sep - Nov (118)
            Dec - Feb (79)

            Show reviews that mention 

            Showing 471 verified guest comments
            12345
            10.0
            Exceptional
            Jie from Singapore
            Couple
            Palm Premium
            Stayed 2 nights in May 2022

            Absolutely gorgeous”

            10/10 would stay here again. The room's beautiful and large, the facilities are spectacular, and the service was impeccable. The breakfast spread was extensive and delicious too! Definitely worth every penny!

            Reviewed January 02, 2023

            See room deals

            9.6
            Exceptional
            stephen from United Kingdom
            Couple
            Palm Premium
            Stayed 3 nights in February 2022

            Travels during Covid”

            We arrived on 10 February 2022 At Phuket International Airport. It was well organised and our papers checked prior to presenting them to Immigration. After PCR test Twinpalms transport took us to the hotel. There we were met by “Mr Chin” who guided us through booking in. Our standard room was fine and we had to remain there until our Covid result came through at 20.00. After that we were free to go out. For some reason we had failed to include breakfast for the first 3 days but we went on the beach and found good coffee and fresh fruit. Thereafter we went into a deluxe room and daily breakfast. We always found a place by the pool to relax. All the food was excellent including room service and the pool bar. I had a mishap with my shampoo and conditioner which is being rectified by housekeeping. All in all only praise for the Twinpalms. We are now in apartment for the rest of our 6 week vacation. Enjoy.

            Reviewed February 23, 2022

            See room deals

            10.0
            Exceptional
            Megan from United Kingdom
            Couple
            Room Assigned on Arrival
            Stayed 14 nights in January 2022

            Gorgoeus, relaxing, most amazing pool”

            Staff really helpful, the pool is just amazing, so big and beautiful. Great location, 2 min walk to Surin beach and well placed to get around the island. Hotel happy to offer recommendations of things to go. Highly recommend

            Reviewed February 11, 2022

            See room deals

            10.0
            Exceptional
            Julie from United States
            Family with teens
            Palm Premium
            Stayed 4 nights in March 2022

            Exceptional”

            We stayed with a big party for a wedding. The restaurant options were expensive but nice to have to suit all the different age and tastes. We got massage and laundry offsite which was cheaper and within very close walking distance. The kids loved the pool.

            Reviewed April 04, 2022

            See room deals

            10.0
            Exceptional
            Lior from Israel
            Couple
            Duplex Loft
            Stayed 3 nights in September 2022

            Exceptional”

            Excellent room, huge with every detail thought of. Very kind staff, going out of their way to help, especially Pisit. Thanks!

            Reviewed October 07, 2022

            See room deals

            10.0
            Exceptional
            Alex from Germany
            Couple
            Palm Deluxe
            Stayed 7 nights in January 2022

            Amazing place”

            Stunning hotel super close to Surin Beach. The pool area with the palms in the sunlight without a doubt a magical place. A silent gem to relax and calm down.

            Reviewed January 31, 2022

            See room deals

            10.0
            Exceptional
            Waruna from Thailand
            Group
            Palm Deluxe
            Stayed 2 nights in November 2021

            Exceptional”

            Lovely staffs and great resort. Everything about the place is really nice but the only con is the beach is not a private beach. But the pros beat that. Will definitely return to stay here.

            Reviewed November 05, 2021

            See room deals

            10.0
            Exceptional
            Vilius from Lithuania
            Couple
            Palm Deluxe
            Stayed 4 nights in June 2022

            Wow”

            I think it is the Best value for money you can get. And i have been in a lot of hotels

            Reviewed June 25, 2022

            See room deals

            10.0
            Exceptional
            Nithigarn from Belgium
            Solo traveler
            Palm Premium
            Stayed 2 nights in October 2021

            Exceptional”

            Can’t find any complaint. Congratulations !! 😊 I was so happy to stay there :)

            Reviewed October 19, 2021

            See room deals

            10.0
            Exceptional
            Papungkorn from Thailand
            Couple
            Penthouse Loft
            Stayed 4 nights in June 2021

            Exceptional”

            Truely exquisite place I've ever stayed. Perfect!! Just perfect.

            Reviewed June 21, 2021

            See room deals

            8.8
            Excellent
            Raymond from United Kingdom
            Solo traveler
            Grand Deluxe
            Stayed 2 nights in November 2021

            Lovely hotel in a less-than-picturesque area”

            I like Twinpalms Phuket a lot, but it's the location that I have a bigger issue with. Surin beach is really just one of the poorer beaches in Phuket (the huge sewer pipe visible from the beach is just...ugh), and the area around the hotel just is not particularly picturesque or attractive, with many derelict convenience stores and generic tourist fare shops and restos surrounding the property. As for the hotel itself, I enjoyed my room immensely - it's large and well-appointed with lots of ports of plugging in devices. Love the bathtub, and the bar/coffee area next to the door is a good idea. Bed is comfy, and the room itself is quiet, even if you can open the porch wide to overlook the pool. Service is fine - some staff interaction were a bit awkward (they seem a bit over-attentive at times), but overall no real issues. Vans are available to take you to other beaches as well as the other Twinpalms property, MontAzure. Weirdly, I ended up spending quite a bit of time at MontAzure as I liked the beach and restaurant there (Shimmer) more. Which really highlights once again the main issue with Twinpalms Phuket - the area is just not all that attractive. Plus points however to Wagyu Steakhouse, which I did enjoy. I think next time I'll try staying at MontAzure!

            Reviewed January 17, 2022

            See room deals

            9.2
            Exceptional
            stephen from United Kingdom
            Couple
            Room Assigned on Arrival
            Stayed 3 nights in February 2022

            Travelling to Phuket”

            Getting to Phuket was a hassle, having to apply for the Thailand Pass, PCR tests etc. However having got to Thailand we enjoyed our stay at Twinpalms. My only negative observation is that the hotel is "a little tired". But after 2 years of Covid that perhaps is to be expected. Everything else was great, staff, food, swimming pool, access to the beach and local restaurants. Enjoy

            Reviewed February 25, 2022

            See room deals

            8.8
            Excellent
            Matt from United States
            Family with young children
            Duplex Loft
            Stayed 4 nights in March 2022

            Would book again”

            Lots of pool area to swim in. Very clean, staff is on point (very helpful). Duplex units have their own private pool which is great if you have kids. Breakfast is very good and foods offered change or rotate over time. Fresh made smoothies. Would book again, no question.

            Reviewed March 28, 2022

            See room deals

            9.2
            Exceptional
            Carl from Norway
            Couple
            Stayed 4 nights in February 2020

            Honeymoon Twinpalms”

            Fantastic stay at Twinpalms. A bit on the expensive side (restaurants) , but overall good value. Excellent for couples. Very friendly staff. A hotel that goes above and beyond for guests comfort.

            Reviewed February 20, 2020

            See room deals

            9.6
            Exceptional
            Audrey from United Kingdom
            Couple
            Palm Deluxe
            Stayed 1 night in September 2021

            Twin Palms Surin”

            Great hotel, staff and facilities really worth a visit

            Reviewed September 18, 2021

            See room deals

            7.6
            Very good
            Firm from Thailand
            Solo traveler
            Room Assigned on Arrival
            Stayed 5 nights in January 2022

            A great designer hotel”

            Always my safe bet to return here over 15 yrs. Original design & good styling do last but some in-room equipment can be a lot better.

            Reviewed March 23, 2022

            See room deals

            8.0
            Excellent
            Tariq from Oman
            Couple
            Duplex Loft
            Stayed 2 nights in July 2022

            Breakfast ”

            Not much variates in the breakfast

            Reviewed July 10, 2022

            See room deals

            6.8
            Good
            Christopher from Switzerland
            Couple
            Palm Deluxe
            Stayed 3 nights in February 2022

            Good but not great ”

            The hotel itself is not very cozy. Looks more like a big hotel with little privacy and lacks overall coziness. Everything seems to be centered around the reception. The pool while nice is just after the reception. Lagoon rooms offer no provably whatsoever. The good thing about Twinpalms is the catch Beach Club if you are into beach clubs. I prefer more se life’s boutique type hotels where subtle attention and related facilities provide guests with a more unique experience.

            Reviewed February 17, 2022

            See room deals

            6.4
            Good
            Samuel from Thailand
            Couple
            Palm Deluxe
            Stayed 2 nights in April 2022

            Private and luxurious, a bit outdated”

            Twinpalms Phuket resort provides a private, luxurious experience who wants to spend their stays in Phuket quietly. Featured as one of the Small Luxurious Hotels, it was certainly a high-end hotel built 18 years ago. However, facilities aren’t the most updated when it comes to TV and facilities for the physically challenged customers. We were also surprised that the 5-star hotel would charge additional for the supposed-to-be complimentary toothbrush set. That adds to some minor disappointment.

            Reviewed April 17, 2022

            See room deals

            6.8
            Good
            Felicia from United States
            Couple
            Room Assigned on Arrival
            Stayed 2 nights in February 2022

            Better choices elsewhere”

            With so many beautiful beaches and hotels in Thailand this wouldn't be my first choice

            Reviewed February 13, 2022

            See room deals

            12345
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