Twinpalms Phuket Hotel
 Twinpalms Phuket Hotel
 Twinpalms Phuket Hotel
 Twinpalms Phuket Hotel
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8.9
Excellent
/10
(488 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - 230 meters to the beach
Parking
FREE
  • Catch Beach Club280 m
  • Surin Beach300 m
  • Laem Sing Cape770 m
  • The Wedding Bliss830 m
  • Wat Anamai Kasem990 m
  • Laem Singh Beach1.01 km
  • Phuket Adventure Mini Golf1.52 km
  • Masjid Mukaram Bangtao1.61 km
  • Kamala Beach2.47 km
  • Phuket Fanta Sea2.52 km
  • Free Wi-Fi

    Twinpalms Phuket Hotel

    No Valid, Surin, Phuket, Thailand - See map
    "The hotel has beautiful clean beach at Surin, closely to Patong downtown amazing view and great service it's a cost-effective hotel and will recomm..."
    Sally - November 1, 2016
    Fantastic breakfast
    94% positive mentions
    Exceptional cleanliness
    9.3 rating for cleanliness
    • Airport transfer

    • 230 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 14 times

    Property ranking|Compared to 10,738 Phuket properties
    See all rankings
    Service score
    9.2/10
    Cleanliness score
    9.3/10
    Room comfort score
    9.2/10
    Review score - United States
    8.9/10
    Better than
    99
    %
    of Phuket properties
    Better than
    99
    %
    of Phuket properties
    Better than
    99
    %
    of Phuket properties
    Better than
    99
    %
    of Phuket properties
    Value for money8.6
    Distance to city center16 km.Km
    Location rating8.4
    Nearest airportPhuket International Airport (HKT)
    Distance to airport14.8 km

    Rooms available at Twinpalms Phuket Hotel

    9.2
    Exceptional
    Room comfort & quality
    Double or Twin
    Double or Twin
    ...
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      Suite
      Suite
      ...
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        DOUBLE ONE BEDROOM
        DOUBLE ONE BEDROOM
        ...
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          DOUBLE ONE BEDROOM
          DOUBLE ONE BEDROOM
          ...
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            Duplex Pool Suite
            Duplex Pool Suite
            ...
            • Room size: 190 m²/2045 ft²
            • Pool view
            • 1 super king bed
            Enter dates to see prices
            Penthouse
            Penthouse
            ...
            • Room size: 230 m²/2476 ft²
            • Pool view
            • 1 super king bed
            Enter dates to see prices
            Suite Duplex
            Suite Duplex
            ...
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              Grand Deluxe
              Grand Deluxe
              ...
              • Room size: 62 m²/667 ft²
              • Garden view
              • 1 double bed
              Enter dates to see prices
              Palm Suite
              Palm Suite
              ...
              • Room size: 110 m²/1184 ft²
              • Pool view
              • 1 king bed
              Enter dates to see prices
              Deluxe R
              Deluxe R
              ...
              • Room size: 10 m²/108 ft²
              • Garden view
              • 1 king bed
              Enter dates to see prices

              What people love about Twinpalms Phuket Hotel

              • 10.0
                Exceptional
                Staff 

                "From beautiful settings, great rooms and good staff, all was perfect."

                Sara

                |

                March 20, 2017

              • 10.0
                Exceptional
                Staff 

                "Staff are excellent."

                Anke

                |

                October 29, 2018

              • 8.0
                Very good
                Staff 

                "Pool staff nice , pool area nice and quiet."

                mikkel

                |

                December 11, 2018

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              More about Twinpalms Phuket Hotel

              More about Twinpalms Phuket Hotel

              9.6
              Exceptional

              "Absolutely amazing experience with fabulous hotel environmen..."

              Tsz W.

              |

              July 21, 2016

              An overview

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              What they offer

              9.2
              Exceptional
              Breakfast

              "The breakfast is fantastic as well as the room service."

              SOPHIE

              |

              November 29, 2016

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Twinpalms Phuket Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (488)Booking.com Reviews (377)
              8.9
              /
              10
              Cleanliness9.3
              Facilities9.1
              Location8.4
              Room comfort and quality9.2
              Service9.2
              Value for money8.6
              Rating
              9+ Exceptional (222)
              8-9 Excellent (114)
              7-8 Very Good (58)
              6-7 Good (19)
              <6 Below Expectation (12)
              Time of the year
              Mar - May (121)
              Jun - Aug (136)
              Sep - Nov (103)
              Dec - Feb (65)
              All languages
              All guests (488)
              All room types

              Show reviews that mention 

              Showing 425 verified guest comments
              12345
              9.2
              Exceptional
              Anri from Sweden
              Couple
              Grand Deluxe
              Stayed 5 nights in August 2018

              Great Hotel, perhaps overlooked at times.”

              Stayed for 6 nights. Staff was very thoughtful and attentive. Room was big with an impressive bathroom and a huge balcony. The room smelled wonderful, we got to choose our own scented oils and flowers which were replaced and kept fresh every day. The location is a stone's throw from Surin beach, which unfortunately has a lot of garbage washing up on shore , but is otherwise perfect to just sit and watch the ocean. Breakfast was nice, even for us Vegans. Hotel staff made an effort and made sure we had a few savory choices too - but they can do even better ! More wholefoods plant-based options please, and where was the soy / almond / rice / oat milk ? Our only real complaint was that the aircon compressor, mounted just a few meters from our front door, was at times really loud. It made loud banging noises during it's on/off cycles, especially during the night. Most guests will probably be used to much better, quieter, modern aircon unit in their homes ! But overall, we loved our stay.

              Reviewed September 01, 2018
              8.8
              Excellent
              Chris from United Kingdom
              Couple
              Stayed 6 nights in August 2018

              The staff are incredible.”

              Best thing about this hotel is the staff. Prem at reception went out of her way to make our experience very memorable. The level of service that the hotel provide is superb. The shuttle service works perfectly.

              Reviewed August 14, 2018
              9.2
              Exceptional
              Kevin from United States
              Solo traveler
              Stayed 1 night in August 2017

              Great Vibe”

              A little out of the way (may be good or bad depending on your preference), but it's a peaceful oasis with a well-trained staff, good food, big pool and a decent, little gym. Better when Catch was across the street, but it still works.

              Reviewed May 16, 2018
              8.4
              Excellent
              Stewart from Australia
              Family with young children
              Stayed 9 nights in October 2016

              Clean the beach, and we would be sooooooo happy.”

              Amazing resort, especially the staff, however it is shame the beach is still mess with rubbish everywhere.... Shame it wasn't cleaned up well in the off season... We will not recommend the resort only because of the location... Sorry

              Reviewed November 01, 2016
              8.3
              Excellent
              Kaymun from Bangladesh
              Couple
              Grand Deluxe
              Stayed 4 nights in July 2013

              Very nice hotel and rooms”

              the rooms, the pool and the breakfast

              We stayed at a grand deluxe palm room and it was an excellent room with the huge balcony and the bathroom. The mini bar labelling can be a bit confusing because we used a beach bag which did not have any price tag attached to it so ended up having to pay for it because it was part of the mini bar. The cocktails at the pool side and catch club were a bit weak. Hotel amenities and staff were great and very helpful.

              Reviewed July 09, 2013
              9.0
              Exceptional
              Robert from Ireland
              Couple
              Stayed 2 nights in May 2013

              Superb hotel with great pool and attentive staff”

              Pool, staff, location

              Excellent hotel with superb pool. The room was large and nicely fitted. Staff were excellent for all requests. The hotel also has a library with books, magazines and DVDs. Free internet on hotel computers. Breakfast was good (including champagne for those inclined at 9am...).

              Reviewed May 15, 2013
              9.7
              Exceptional
              Alex from United Kingdom
              Family with young children
              Stayed 2 nights in January 2013

              Very nice, relaxing hotel”

              Service, pool, near to beach

              We had a great time here, staying as part of a wedding. Service was good, and it's easy to get around the island from here. The sea was nice and clear (a bit of a surprise) and nice to swim in, though the waves were a bit too choppy for small kids.

              Reviewed February 05, 2013
              9.3
              Exceptional
              Cedric from France
              Couple
              Grand Deluxe
              Stayed 3 nights in October 2012

              Fantastic hotel on relaxing beach in Phuket”

              Design, service, staff

              Hotel location is near a quiet beach in Phuket. So it's perfect if you want to avoid too busy nightlife places like Patong, etc... The staff and service meets all expectations you could have from a five stars hotel. The hotel design has a lot of charm, with the large swiming pool surrounded by the hotel rooms. If you can afford, the Penthouses are just fantastic luxury experience!

              Reviewed October 21, 2012
              9.0
              Exceptional
              Marco from Germany
              Couple
              Stayed 4 nights in September 2012

              Value for money”

              Pool, Breakfast, Staff, Beach Club

              *The hotel is good situated, unfortunately you have to walk a few meters to the beach (street and park) but the beach and especially the beach club are amazing! *The area around the hotels doesn't offer that much "life" as in other parts of Phuket island! *The staff of the hotel is super friendly and helps wehereever they can with a big smile *The pool is really huge, some rooms have direct pool access *Great breakfst menue

              Reviewed September 24, 2012
              9.0
              Exceptional
              Jonathan from Singapore
              Business traveler
              Stayed 2 nights in September 2012

              Nice comfortable modern resort”

              Service is Top Notch!

              Overall stay was good in a such a modern resort. The room that I stay inwas pretty huge compared to other resorts. The toilet was nice too. Breakfast was rather different too, especially the Asian fare.

              Reviewed September 10, 2012
              8.3
              Excellent
              Leon from United Kingdom
              Couple
              Grand Deluxe
              Stayed 3 nights in July 2012

              Overall, a great experience...”

              Room, Service, Pool, Catch Beach Club, Surin Beach

              Stayed at Twin Palms for a long weekend and friends wedding. Overall our stay was pretty much perfect, great service and received a free room upgrade which was a nice touch! The pool is big and doesn't feel too full even with a lot of guests in the water. Location is in the higher end area of Phuket and on the beautiful Surin Beach. The adjacent Catch Beach Club is great for chilling night and day. The food throughout the resort was generally of a high standard, although the breakfast experience wasn't the best I've seen, the layout means you have to queue to get to most of the food on offer and the table service a bit slow. Overall, we had a great experience at Twin Palms, would highly recommend and will staying there again in the future...

              Reviewed August 02, 2012
              8.3
              Excellent
              Janet from Singapore
              Couple
              Stayed 3 nights in May 2010

              Twin Palms Phuket - Excellent Stay”

              Stay is Excellent with helpful staffs, stylish interior, nice pool and close aproximity to beach. It also has a nice library that allows you to borrow books and DVDs for free.
              Spa is good but pricey.

              Overall enjoy my honeymoon stay in Twin Palms. We went there with high expectation of the hotel and it did not disappoint us at all!! Its room is nicely decorated with flowers..staffs were extremely helpful and patient when we ask them about directions and thai language. The depth of the pool is excellent for swimming.. surroundings are quiet, good for a nice gateaway. Its beach club's food is delicious, especially its Pad Thai and Tom Yum Soup.. its taste still lingers in my mouth!! Twin Palms is very close to Surin Beach, which in my opinion is very much nicer compared to Patong Beach. Its not too crowded too. Love Twin Palms and we'll be there again.

              Reviewed May 30, 2010
              10.0
              Exceptional
              ONSUTEE from Thailand
              Couple
              Stayed 1 night in September 2009

              Great Hotel! I wish I could stay there longer.”

              It's located in the quiet beach of Surin. Once I checked in I felt that I was taken care of by all friendly staff. They were all willing to help. The hotel is well designed to make you feel completely relaxed. In the room, it's peaceful but yet equipped with all you need and even more. The room was very spacious and super clean.
              Since the hotel is located in the sort of remote area of Phuket (this is my personal opinion) so it would be great if you have you own car.

              It's located in the quiet beach of Surin. Once I checked in I felt that I was taken care of by all friendly staff. They were all willing to help. The hotel is well designed to make you feel completely relaxed. In the room, it's peaceful but yet equipped with all you need and even more. The room was very spacious and super clean. You can simply enjoy your stay there.. Love the super friendly and helpful staff!

              Reviewed September 09, 2009
              8.0
              Excellent
              mikkel from Denmark
              Couple
              Grand Deluxe
              Stayed 4 nights in December 2018

              good hotel”

              we had booked a grand deluxe but got upgraded to a duplex pool room - nice room and all but zero view of anything not even trees or pool as it was kinda in the basement. we should have kept our original room...lesson learned. pool staff nice , pool area nice and quiet. breakfast could have been better.

              Reviewed December 11, 2018
              9.2
              Exceptional
              William from United Kingdom
              Couple
              Stayed 2 nights in January 2018

              Very Nice Hotel”

              We enjoyed our stay at this hotel, although I am not sure why it is as expensive as what it is. The rooms were very nice and clean, but I have certainly stayed in nicer rooms at a cheaper price. The staff were superb, and the access to the beach club and other restaurants is also great.

              Reviewed November 07, 2018
              10.0
              Exceptional
              Ross from Australia
              Couple
              Stayed 10 nights in August 2018

              A true slice of paradise”

              We'll always keep coming back tot his place - which somehow still feels like a hidden gem even though we've been travelling here on and off for eight years. Never one step backwards in quality and friendliness.

              Reviewed September 10, 2018
              9.2
              Exceptional
              Timo from Brunei Darussalam
              Couple
              Stayed 4 nights in October 2018

              Nice place, feels very luxurious”

              would stay here again!

              Reviewed January 11, 2019
              10.0
              Exceptional
              Anke from Australia
              Business traveler
              Grand Deluxe
              Stayed 2 nights in October 2018

              Beautiful and tranquil resort in a quiet spot”

              Very nice resort in quiet Surin. Staff are excellent. Rooms are spacious and well designed. Staff are very friendly. Would stay again.

              Reviewed October 29, 2018
              9.2
              Exceptional
              shannon from Australia
              Couple
              Stayed 10 nights in September 2018

              Second Visit”

              This was our 2nd visit to the hotel. Staff are fabulous, pool and breakfast are awesome.

              Reviewed October 11, 2018
              10.0
              Exceptional
              Sonia from United States
              Couple
              Stayed 5 nights in June 2018

              Definitely a gem in Phuket-”

              Hands down one of my favorite hotels I've stayed at in Phuket. Everything from start to finish was amazing. Big rooms, quiet resort, excellent staff that was always smiling, great breakfast, super clean. I would without a doubt stay here again!

              Reviewed July 03, 2018
              12345
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              Twinpalms Phuket Hotel
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              • Excellent location
              • Surin Beach