Twinpalms Phuket Hotel
Twinpalms Phuket Hotel
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9.6
Exceptional

"Beautiful hotel & great food!"

faye

|

May 5, 2018

Tiger Kingdom Phuket - 9.51 km from property Twinpalms Phuket Hotel
Tiger Kingdom Phuket - 9.51 km from property
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Surin Beach - 230 m from property Twinpalms Phuket Hotel
Surin Beach - 230 m from property
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Patong Beach - 8.04 km from property Twinpalms Phuket Hotel
Patong Beach - 8.04 km from property
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Naithon Beach - 8.4 km from property Twinpalms Phuket Hotel
Naithon Beach - 8.4 km from property
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See map Twinpalms Phuket Hotel
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Excellent
Location
8.4
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What guests are saying:
Lovely grounds and excellent service
Paulette from Australia
Couple
Very nice to upgrade a bigger bedroom to us and very nice reception girl explained their facilities very clearly! Nice environment & long swimming pool.
NG from China
Couple
Fabulous beach club, pool, breakfast. Gorgeous place Romantic peaceful chilled
Natasha
Solo traveler
We had such a lovely stay at the Twin Palms. From beautiful settings, great rooms and good staff, all was perfect. We tried the different Beach Clubs and restaurants from the group had a wonderful long week end. We will come back!
Sara from France
Group
Loved the Palms restaurant and bar, menu and bar is phenomenal!!
Jenny from Singapore
Couple
Not really baby friendy as there are a lot of water ponds around where they may fall off. The breakfast is fantastic as well as the room service. The room are big and clean.
SOPHIE from France
Family with young children
The staff was very nice
ZHEN from Japan
Couple
the hotel has beautiful clean beach at Surin, closely to Patong downtown amazing view and great service it's a cost-effective hotel and will recommend to freinds
Sally from China
Solo traveler
great hotel. certainly deserves its 5* status
philip from United Kingdom
Solo traveler
Amazing resort, especially the staff, however it is shame the beach is still mess with rubbish everywhere.... Shame it wasn't cleaned up well in the off season... We will not recommend the resort only because of the location... Sorry
Stewart from Australia
Family with young children

Twinpalms Phuket Hotel

Excellent location
- 230 meters to the beach
- What's nearby?
Excellent
From 471 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.3
Recommended by 98% of guests
Value for money8.6
Distance to city center16 km.Km
Location rating8.4
Nearest airportPhuket International Airport (HKT)
Distance to airport14.7 km
  • Airport transfer

  • 230 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
9.2
Exceptional
Room comfort & quality
Duplex Pool Suite
Duplex Pool Suite
...
  • Room size: 190 m²/2045 ft²
  • Pool view
  • 1 super king bed
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Penthouse
Penthouse
...
  • Room size: 230 m²/2476 ft²
  • Pool view
  • 1 super king bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 double bed
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Palm Suite
Palm Suite
...
  • Room size: 110 m²/1184 ft²
  • Pool view
  • 1 king bed
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Deluxe R
Deluxe R
...
  • Room size: 10 m²/108 ft²
  • Garden view
  • 1 super king bed
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Suite 1 bedroom - Single use - Duplex - Pool
Suite 1 bedroom - Single use - Duplex - Pool
...
  • Balcony/terrace
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Double Superior
Double Superior
...
  • Balcony/terrace
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Penthouse 1 bedroom - Single use
Penthouse 1 bedroom - Single use
...
  • Balcony/terrace
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Single room - Luxury
Single room - Luxury
...
  • Balcony/terrace
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Double room - Single use - De Luxe
Double room - Single use - De Luxe
...
  • Balcony/terrace
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Have a question for Twinpalms Phuket Hotel?

What people love about the property

  • 9.2
    Exceptional

    "Free shuttles to Palm seaside restaurant and to a Catch beach."

    Larissa

    |

    January 19, 2018

  • 8.8
    Excellent

    "Nice environment & long swimming pool."

    NG

    |

    May 23, 2017

  • 7.2
    Very good

    "Great place if you just want to relax"

    Howard

    |

    September 20, 2016

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More about Twinpalms Phuket Hotel

More about Twinpalms Phuket Hotel

10.0
Exceptional

"Great rooms and fantastic pool area."

jacinta

|

May 24, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.2
Exceptional

"The room are big and clean."

SOPHIE

|

November 29, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (471)Booking.com Reviews (374)
8.9
/
10
Cleanliness9.3
Facilities9.1
Location8.4
Room comfort and quality9.2
Service9.2
Value for money8.6
Provided by verified guests of Agoda
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All guests (471)
All room types

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Showing 420 verified guest comments
12345
9.2
Exceptional
William from United Kingdom
Couple
Stayed 2 nights in January 2018
Very Nice Hotel”
We enjoyed our stay at this hotel, although I am not sure why it is as expensive as what it is. The rooms were very nice and clean, but I have certainly stayed in nicer rooms at a cheaper price. The staff were superb, and the access to the beach club and other restaurants is also great.
Reviewed November 07, 2018
9.2
Exceptional
Timo from Brunei Darussalam
Couple
Stayed 4 nights in October 2018
Nice place, feels very luxurious”
would stay here again!
Reviewed January 11, 2019
9.2
Exceptional
Anri from Sweden
Couple
Grand Deluxe
Stayed 5 nights in August 2018
Great Hotel, perhaps overlooked at times.”
Stayed for 6 nights. Staff was very thoughtful and attentive. Room was big with an impressive bathroom and a huge balcony. The room smelled wonderful, we got to choose our own scented oils and flowers which were replaced and kept fresh every day. The location is a stone's throw from Surin beach, which unfortunately has a lot of garbage washing up on shore , but is otherwise perfect to just sit and watch the ocean. Breakfast was nice, even for us Vegans. Hotel staff made an effort and made sure we had a few savory choices too - but they can do even better ! More wholefoods plant-based options please, and where was the soy / almond / rice / oat milk ? Our only real complaint was that the aircon compressor, mounted just a few meters from our front door, was at times really loud. It made loud banging noises during it's on/off cycles, especially during the night. Most guests will probably be used to much better, quieter, modern aircon unit in their homes ! But overall, we loved our stay.
Reviewed September 01, 2018
8.8
Excellent
Chris from United Kingdom
Couple
Stayed 6 nights in August 2018
The staff are incredible.”
Best thing about this hotel is the staff. Prem at reception went out of her way to make our experience very memorable. The level of service that the hotel provide is superb. The shuttle service works perfectly.
Reviewed August 14, 2018
8.0
Excellent
mikkel from Denmark
Couple
Grand Deluxe
Stayed 4 nights in December 2018
good hotel”
we had booked a grand deluxe but got upgraded to a duplex pool room - nice room and all but zero view of anything not even trees or pool as it was kinda in the basement. we should have kept our original room...lesson learned. pool staff nice , pool area nice and quiet. breakfast could have been better.
Reviewed December 11, 2018
9.2
Exceptional
Kevin from United States
Solo traveler
Stayed 1 night in August 2017
Great Vibe”
A little out of the way (may be good or bad depending on your preference), but it's a peaceful oasis with a well-trained staff, good food, big pool and a decent, little gym. Better when Catch was across the street, but it still works.
Reviewed May 16, 2018
10.0
Exceptional
Ross from Australia
Couple
Stayed 10 nights in August 2018
A true slice of paradise”
We'll always keep coming back tot his place - which somehow still feels like a hidden gem even though we've been travelling here on and off for eight years. Never one step backwards in quality and friendliness.
Reviewed September 10, 2018
10.0
Exceptional
Anke from Australia
Business traveler
Grand Deluxe
Stayed 2 nights in October 2018
Beautiful and tranquil resort in a quiet spot”
Very nice resort in quiet Surin. Staff are excellent. Rooms are spacious and well designed. Staff are very friendly. Would stay again.
Reviewed October 29, 2018
9.6
Exceptional
Zi from Malaysia
Couple
Stayed 2 nights in April 2017
Convenient location + last day stay”
The hotel is minutes away from the beach, 7-11, Family mart, Thai restaurants & massage. They also have lovely swimming pool with pool side bar. We wished we have continued staying before our flight in the evening as we will still be able to use the facilities after checkout and relax before the flight.
Reviewed May 03, 2017
10.0
Exceptional
Sara from France
Group
Stayed 3 nights in March 2017
Perfect retreat in Phuket”
We had such a lovely stay at the Twin Palms. From beautiful settings, great rooms and good staff, all was perfect. We tried the different Beach Clubs and restaurants from the group had a wonderful long week end. We will come back!
Reviewed March 20, 2017
8.4
Excellent
Stewart from Australia
Family with young children
Stayed 9 nights in October 2016
Clean the beach, and we would be sooooooo happy.”
Amazing resort, especially the staff, however it is shame the beach is still mess with rubbish everywhere.... Shame it wasn't cleaned up well in the off season... We will not recommend the resort only because of the location... Sorry
Reviewed November 01, 2016
8.3
Excellent
David from United Kingdom
Couple
Penthouse
Stayed 2 nights in April 2015
Weekend trip”
Excellent staff, spa, breakfast.
Weekend trip from Hong Kong. Excellent staff , service and v large room (penthouse is good value). Breakfast is great and Catch restaurant on beach is the go-to place for those in the know in Phuket. Large pool dominates hotel ..bit disappointing to have lots of smoking by the pool.. shouldn't this be banned by now?
Reviewed April 20, 2015
8.3
Excellent
Kaymun from Bangladesh
Couple
Grand Deluxe
Stayed 4 nights in July 2013
Very nice hotel and rooms”
the rooms, the pool and the breakfast
We stayed at a grand deluxe palm room and it was an excellent room with the huge balcony and the bathroom. The mini bar labelling can be a bit confusing because we used a beach bag which did not have any price tag attached to it so ended up having to pay for it because it was part of the mini bar. The cocktails at the pool side and catch club were a bit weak. Hotel amenities and staff were great and very helpful.
Reviewed July 09, 2013
9.0
Exceptional
Robert from Ireland
Couple
Stayed 2 nights in May 2013
Superb hotel with great pool and attentive staff”
Pool, staff, location
Excellent hotel with superb pool. The room was large and nicely fitted. Staff were excellent for all requests. The hotel also has a library with books, magazines and DVDs. Free internet on hotel computers. Breakfast was good (including champagne for those inclined at 9am...).
Reviewed May 15, 2013
9.7
Exceptional
Alex from United Kingdom
Family with young children
Stayed 2 nights in January 2013
Very nice, relaxing hotel”
Service, pool, near to beach
We had a great time here, staying as part of a wedding. Service was good, and it's easy to get around the island from here. The sea was nice and clear (a bit of a surprise) and nice to swim in, though the waves were a bit too choppy for small kids.
Reviewed February 05, 2013
9.3
Exceptional
Cedric from France
Couple
Grand Deluxe
Stayed 3 nights in October 2012
Fantastic hotel on relaxing beach in Phuket”
Design, service, staff
Hotel location is near a quiet beach in Phuket. So it's perfect if you want to avoid too busy nightlife places like Patong, etc... The staff and service meets all expectations you could have from a five stars hotel. The hotel design has a lot of charm, with the large swiming pool surrounded by the hotel rooms. If you can afford, the Penthouses are just fantastic luxury experience!
Reviewed October 21, 2012
9.0
Exceptional
Jonathan from Singapore
Business traveler
Stayed 2 nights in September 2012
Nice comfortable modern resort”
Service is Top Notch!
Overall stay was good in a such a modern resort. The room that I stay inwas pretty huge compared to other resorts. The toilet was nice too. Breakfast was rather different too, especially the Asian fare.
Reviewed September 10, 2012
8.3
Excellent
Leon from United Kingdom
Couple
Grand Deluxe
Stayed 3 nights in July 2012
Overall, a great experience...”
Room, Service, Pool, Catch Beach Club, Surin Beach
Stayed at Twin Palms for a long weekend and friends wedding. Overall our stay was pretty much perfect, great service and received a free room upgrade which was a nice touch! The pool is big and doesn't feel too full even with a lot of guests in the water. Location is in the higher end area of Phuket and on the beautiful Surin Beach. The adjacent Catch Beach Club is great for chilling night and day. The food throughout the resort was generally of a high standard, although the breakfast experience wasn't the best I've seen, the layout means you have to queue to get to most of the food on offer and the table service a bit slow. Overall, we had a great experience at Twin Palms, would highly recommend and will staying there again in the future...
Reviewed August 02, 2012
9.3
Exceptional
Joachim from Singapore
Couple
Duplex Pool Suite
Stayed 3 nights in March 2012
Great Hotel, Great Service”
Staff were extremely polite and professional. Spoken English was terrific.
Totally enjoyed ourselves here, and the staff were very friendly and yet professional. Would definitely love to come back here again. The daily fruit platters were very welcomed after a day out in the sun.
Reviewed April 12, 2012
8.3
Excellent
Janet from Singapore
Couple
Stayed 3 nights in May 2010
Twin Palms Phuket - Excellent Stay”
Stay is Excellent with helpful staffs, stylish interior, nice pool and close aproximity to beach. It also has a nice library that allows you to borrow books and DVDs for free.
Spa is good but pricey.
Overall enjoy my honeymoon stay in Twin Palms. We went there with high expectation of the hotel and it did not disappoint us at all!! Its room is nicely decorated with flowers..staffs were extremely helpful and patient when we ask them about directions and thai language. The depth of the pool is excellent for swimming.. surroundings are quiet, good for a nice gateaway. Its beach club's food is delicious, especially its Pad Thai and Tom Yum Soup.. its taste still lingers in my mouth!! Twin Palms is very close to Surin Beach, which in my opinion is very much nicer compared to Patong Beach. Its not too crowded too. Love Twin Palms and we'll be there again.
Reviewed May 30, 2010
12345
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  • Excellent location
  • Surin Beach