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About this property


Being situated right in the heart of Hanoi, guests have convenient access to all the fascinating attractions the city has to offer. It's within walking distance to Hanoi's railway station, the best option in exploring other areas in Vietnam. Also within walking distance is the famous shopping street of Dao and attractions such as Hanoi Old Quarter, Opera House and the historical Temple of Literature. The hotel boasts a variety of guest rooms equipped with the most modern facilities. For a great start to the day, guests can enjoy the roof top venue where continental breakfast and traditional Vietnamese dishes are served. As for other options, streets around the hotel provide a pleasant meal filled with favorites like Pho, Nem Ran and other delicacies. Twins Hotel is an appealing choice in the hub of the city.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Massage(s)
  • Sauna
  • Spa
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 35
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Verified traveler reviews

Filter by traveler type
Very good

based on 72 reviews
  • Cleanliness 7.8
  • Facilities 6.0
  • Location 7.9
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for money 8.0
  • Food/Dining 6.6
Sort by

Daniel from United States
Business traveler
Superior Room With Window
Stayed 4 nights in May 2016
Value for Money; rooms need to improve
For the budget, its worth it. Staff are very nice Good -staff service is excellent -breakfast is beyond good opportunities -rooms have old carpet -lighting is very dim
Reviewed May 16, 2016

Daniel from United States
Business traveler
Standard Single Room
Stayed 4 nights in May 2016
Great staff; could use some rennovation in rooms
The staff was awesome. very flexible in check in/out process; attentive to my daily needs and smiles all day. Good: -staff service -Breakfast was FANTASTIC; many choices -location not bad Opportunities -rooms are very outdated -wifi a bit weak -restroom has poor lighting (room 902 and 802)
Reviewed May 16, 2016

Yen from Vietnam
Business traveler
Superior Room With Window
Stayed one night in December 2014
normal hotel
good location but room quiet small
Reviewed August 24, 2015

douglas from United States
Business traveler
Superior Room With Window
Stayed 7 nights in March 2015
It is OK for an over night place to sleep and work
service, better choice of food than Infernity hotel
Reviewed April 07, 2015

Kunal from India
Business traveler
Superior Room With Window
Stayed 4 nights in March 2015
Good Stay
Location, Convenience, city centre
Stay was pleasent
Reviewed March 09, 2015

Chia from Taiwan
Superior Room With Window
Stayed one night in November 2014
Nice environment and service
Comfortable environment, good service, and economy price
Everything is good with this hotel except the location, we spent some time to find this hotel.
Reviewed November 27, 2014

Romeo from Philippines
Superior Room With Window
Stayed 2 nights in November 2014
burnt sofa, leaking lavatory
near at shopping stores, walking distance to night market
Reviewed November 18, 2014

Phuong from Vietnam
Superior Room With Window
Stayed 2 nights in October 2014
Not bad hotel
far, not comfortable, feel not good
Reviewed October 20, 2014

LIN from China
Family Suite
Stayed 2 nights in August 2014
good location, average hotel
good location, friendly staff
The location is great as it's an easy walk to The Old Quarter. The staff are very friendly and helpful. But that's pretty much it. The hotel is very average - there are several of its kind in the neighbourhood and I won't stay in this one again. Multiple stains on the bedding sheet are quite a turn-off - the fact that the staff think that's fine is worrying…
Reviewed August 04, 2014

Do from Vietnam
Solo traveler
Stayed 2 nights in May 2014
It was really joyful
Very friendly and helpful staff. Clear room and high speed internet
I was really enjoying my stay with Twin hotel.
Reviewed July 10, 2014


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