U Hotel Fifth Avenue
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U Hotel Fifth Avenue

373 Fifth Avenue, Times Square, New York (NY), United States, 10016
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     U Hotel Fifth Avenue

    U Hotel Fifth Avenue Reviews

    7.9
    Very good
    /10
    (127 reviews)See what guests said
    9.6
    Exceptional

    "While the room was very small, it was perfect for just mysel..."

    Janet

    -

    November 12, 2018

    8.1
    Excellent service
    Recommended by 83% of guests

    Things you’ll love about U Hotel Fifth Avenue

    Things you'll love

    • 350 meters to public transportation

    • Located in heart of New York (NY)

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Empire State Building120 m
  • Grand Central Terminal610 m
  • Times Square1.08 km
  • Museum of Modern Art (MoMA)1.42 km
  • Top of the Rock Observation Deck1.49 km
  • Broadway1.58 km
  • Metropolitan Museum of Art3.71 km
  • Central Park3.99 km
  • The National 9/11 Memorial & Museum4.87 km
  • Statue of Liberty8.4 km
  • Value for money7.3
    Location rating9.3
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport9.8 km

    Rooms available at U Hotel Fifth Avenue

    Contemporary King
    Contemporary King
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Contemporary Queen
    Contemporary Queen
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 single bed
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    Standard Room (Contemporary)
    Standard Room (Contemporary)
    ...
    • Shower
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    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
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    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Room Economy
    Room Economy
    ...
      Enter dates to see prices
      Queen Room
      Queen Room
      ...
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        Basic Single
        Basic Single
        ...
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          What people love about U Hotel Fifth Avenue

          • 8.4
            Excellent

            "Great location!"

            Ann C.

            |

            March 26, 2018

          • 8.0
            Very good

            "Comfortable walks both Central Park and downtown."

            James

            |

            December 3, 2018

          • 8.4
            Excellent

            "Great location, helpful staff, clean rooms."

            Ashley

            |

            November 13, 2018

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          More about U Hotel Fifth Avenue

          More about U Hotel Fifth Avenue

          6.4
          Good

          "great location, short walk from multiple subway stops and gr..."

          Vincent

          |

          January 7, 2019

          An overview

          Show less

          What they offer

          8.0
          Very good

          "the location is really great (very convenient) and the staff..."

          Jacqueline

          |

          November 25, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          American cuisine
          American cuisine
          W Cafe
          40 m American, Cafe, European
          Slattery's Midtown Pub
          70 m American, Bar, Irish
          Playwright Irish Pub
          140 m American, Bar, Gastropub
          Italian cuisine
          Italian cuisine
          Granduca
          50 m Italian
          Zorzi
          50 m Italian
          Ariel's
          180 m Italian
          Bar
          Bar
          Measure
          110 m Bar, Pub
          Suite 36
          120 m Bar
          Long Hall
          270 m Bar, Irish

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Reviews of U Hotel Fifth Avenue from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (127)Booking.com Reviews (1484)
          7.9
          /
          10
          Cleanliness8.0
          Facilities6.6
          Location9.3
          Room comfort and quality4.7
          Service8.1
          Value for money7.3
          All languages
          All guests (127)
          All room types

          Show reviews that mention 

          Showing 59 verified guest comments
          123
          10.0
          Exceptional
          Rungrawin from Thailand
          Couple
          Contemporary Queen
          Stayed 7 nights in April 2019

          Exceptional”

          Just few step to Empire State Building and close to subway station. We can reach out to attraction place by walking and no issue to get home late night. Very impress with all staffs they are very warm welcome and supportive.

          Reviewed April 21, 2019
          8.4
          Excellent
          Ann from Philippines
          Business traveler
          Standard Room
          Stayed 7 nights in March 2018

          Good location with technical issues”

          Great location! During my stay the TV did not work very well and I had two days without one. Malfunctioning fire alarm witch was eventually removed- which could be really dangerous if there actually is a fire!

          Reviewed March 26, 2018
          8.4
          Excellent
          Varuntida from Thailand
          Business traveler
          Standard Room
          Stayed 7 nights in May 2017

          Small room and thin walls, but location can't be beat!”

          The location is great for the Empire State Building area. Close to businesses, restaurants, pharmacies, coffee shops (it's surrounded by two coffee shops and even had an internal door to Starbucks). Walkable to broadway shows. Also close to the subway. Rooms are small but comfortable and clean. There are about 2.5 feet around each side of the bed (in the contemporary queen room) and the AC unit does take a portion of that on one side. But really, you're probably not planning to spend a lot of time in the room anyway when in NYC. At night sometimes you can hear the vehicle sirens outside, but this would be the case of all hotels in the area. Would stay again given the convenient location.

          Reviewed May 13, 2017
          7.2
          Very good
          Tessa from Singapore
          Couple
          Standard Room
          Stayed 3 nights in February 2019

          Very good”

          We were given a free upgrade but the room was still quite small, so I can't imagine how much smaller our original room would have been lol. Other than that, great location, good service and serves your basic needs.

          Reviewed March 26, 2019
          9.6
          Exceptional
          Janet from United States
          Solo traveler
          Standard Room
          Stayed 2 nights in November 2018

          Great location!”

          While the room was very small, it was perfect for just myself. Very comfortable and surprisingly quiet. Had a great view of the Empire State Building from the 6th floor. There was a slight issue with bathroom cleanliness when I arrived, but the staff got on it immediately and rectified the situation. That's the only reason for four stars, otherwise it would have been five. I would definitely stay there again.

          Reviewed November 12, 2018
          4.4
          Phachara from Australia
          Couple
          Contemporary Queen
          Stayed 6 nights in October 2018

          Bad staff”

          PLEASE DONT STAY HERE. If you want the room like in the photo please keep in mind it’s only one room in the whole building that look like in the photo. The hotel leads to wrong impression but excuse that they are not trying to impress customers like that it’s just happened that every customers want the same room???? I was like this is a joke. So I asked staff so if it’s not fault advertisement then it’s tricky... he replies the whole New York is tricky! I mean I travelled around the world, have my own business. If it’s not too much I’m trying not to complain anything. But this is unacceptable for the money you pay for. Staff there provided the most horrible customer service I ever have to deal with. Room was very tiny but I understand because it’s the size I kindly expect as it’s located in the heart of New York. Don’t waste your money there.

          Reviewed November 03, 2018
          4.4
          YI from Taiwan
          Business traveler
          Standard Room
          Stayed 4 nights in September 2018

          Paying for location ”

          Service and facilities are sucks, there is no place in the room for hanging cloth or iron cloth, the management team seems to be Asia with very bad attitude. The location is really good, but won’t be back for sure.

          Reviewed September 16, 2018
          10.0
          Exceptional
          David from United Kingdom
          Couple
          Contemporary Queen
          Stayed 2 nights in September 2018

          Friendly staff and great location.”

          We only had a couple of nights in Manhattan, so a good location was essential. With a view of the Empire State Building from the room, it's safe to say it ticked all the location boxes. All the staff were very friendly and we were able to check in early. The room was spotlessly clean with very efficient air conditioning. A great stay and we would have no hesitation in recommending the hotel, or indeed rebooking for ourselves for future visits.

          Reviewed September 10, 2018
          8.0
          Excellent
          kate from Australia
          Solo traveler
          Standard Room
          Stayed 3 nights in August 2018

          Very good”

          The room was tiny with nowhere to unpack, but it was very clean. Other than a great location, I thought the staff reflected a world class standard of excellence -- with a natural friendliness and helpfulness that makes any hotel stay more enjoyable and trip easier to navigate.

          Reviewed August 30, 2018
          6.4
          Good
          Vincent from Singapore
          Solo traveler
          Standard Room
          Stayed 3 nights in January 2019

          Okay for NY”

          Very small room but since it’s Manhattan I don’t expect huge rooms to begin with. Room was clean and everything seemed new. TV had problems connecting with cable box. No safe or fridge in room and surprisingly no toothbrush provided. Bathroom door couldn’t close properly because the bathroom was so small it kept hitting the sink. Otherwise great location, short walk from multiple subway stops and great views of Empire State Building. Staff was okay. Okay price for a NY hotel

          Reviewed January 07, 2019
          7.6
          Very good
          Chong from Singapore
          Couple
          Standard Room
          Stayed 8 nights in November 2018

          Excellent Location Location Location!”

          Probably the best part of the hotel - the rest were rather basic. But the location trumps everything!

          Reviewed February 21, 2019
          9.6
          Exceptional
          Kiet from United States
          Couple
          Standard Room
          Stayed 1 night in July 2018

          Great place to stay for visiting NY”

          We enjoyed staying at this hotel. The price was great for NY, and the room was nice and clean.

          Reviewed July 09, 2018
          7.6
          Very good
          CHI from Taiwan
          Business traveler
          Standard Room
          Stayed 5 nights in August 2017

          Great location, great staff ”

          The hotel was recently renovated and renamed from "373 hotel". Overall, the facilities are new and clean, staff are pretty friendly, willing to provide help when needed. The location is right on 35th St & 5th ave, which got a pretty convenient neighborhood for some late night shopping (there's a Walgreens around the corner, and a Starbucks downstairs), 10 mins walk to the nearest subway station, which wasn't too bad. For the price, it's of better value comparing to Time's Sq area. The biggest problem (and probably is the most critical one) I found with this hotel is noise. The window is thin, can hear the car horn, engine sound starting 5am (as 5th is always busy). And the door is paper thin that I can hear every whisper of people walking by my door - even at 3am . I would still recommend this hotel if you're a budget traveler - but the noise issue is somehow annoying I hope they will be able to improve it.

          Reviewed August 28, 2017
          8.3
          Excellent
          Fan from China
          Family with young children
          Standard Room
          Stayed 3 nights in July 2015

          nice hotel, good location, nice stuff, I love it!”

          comfortable room, good location, friendly stuff.

          it was good experience. it is next to empire state building and just few blocks to go to new york library and new york train station, and time square. save a lot of time! I love this hotel, will stay it again !

          Reviewed August 07, 2015
          5.6
          Citra from Australia
          Business traveler
          Standard Room
          Stayed 3 nights in July 2018

          Above average”

          Very disappointing really. I sent 2 emails requesting quiet room and never responded to my emails and received confirmation of booking like any other hotels. I had to call them to confirm my booking and the most annoying thing after 2 emails requesting a quiet room they gave me a room that completely opposite of my request. The room right was facing fifth avenue, between traffics noise, Saturday night outing from local people, noisy neighbour and noisy air con completely lost my sleep for 3 nights I was there. I asked front desk staff not helpful, didn't seems to care about your problems. Room was too small like any other hotel rooms in NY and misleading photos. My niece came and saw the room she was surprised. From the pictures they look bigger but in reality they are small.

          Reviewed August 05, 2018
          8.0
          Excellent
          James from United Kingdom
          Couple
          Standard Room
          Stayed 4 nights in November 2018

          Very good”

          Great location, no hidden fees room was small but just a pit stop for us. Comfortable walks both Central Park and downtown.

          Reviewed December 03, 2018
          8.0
          Excellent
          Jacqueline from Singapore
          Business traveler
          Contemporary Queen
          Stayed 3 nights in November 2018

          Very good”

          The room was really small and there's no space to walk if you have a big luggage. Other than that, the location is really great (very convenient) and the staff and service was excellent.

          Reviewed November 25, 2018
          8.0
          Excellent
          chiehyu from Taiwan
          Solo traveler
          Standard Room
          Stayed 4 nights in February 2018

          Good location ”

          Good location but it is noisy. Some workers will start doing construction job at 5 am...otherwise it is good

          Reviewed March 01, 2018
          10.0
          Exceptional
          KWOK from Hong Kong
          Business traveler
          Standard Room
          Stayed 4 nights in January 2017

          Compact but in good location”

          Right next to Empire State Building, close to 34th St Subway. Small rooms but in good value.

          Reviewed January 16, 2017
          9.2
          Exceptional
          KWOK from Hong Kong
          Business traveler
          Standard Room
          Stayed 6 nights in July 2016

          simple cozy compact”

          another great stay with 373. recommended!

          Reviewed July 28, 2016
          123
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          • Exceptional location
          • Empire State Building
          • 34th Street- Herald Square Subway Station is within 0.34 km