U Hotel Penang
Free Wi-Fi

U Hotel Penang

676, Jalan Sungai Dua, Gelugor, Penang, Malaysia, 11700
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Regular Queen U Hotel Penang
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     U Hotel Penang

    U Hotel Penang Reviews

    7.9
    Very good
    /10
    (1888 reviews)See what guests said
    9.2
    Exceptional

    "The room is clean, and the bed comfortable."

    NORHANIDA

    -

    October 24, 2018

    8.3
    Excellent cleanliness
    Recommended by 95% of guests

    Things you’ll love about U Hotel Penang

    Things you'll love

    • 990 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.0
    See map
    Excellent location
    Popular
    Nearby
  • Penang Bridge5.35 km
  • Kek Lok Si Temple5.88 km
  • Khoo Kongsi8.28 km
  • The Camera Museum8.68 km
  • Penang Peranakan Mansion9.07 km
  • Gurney Drive9.25 km
  • Penang Hill9.63 km
  • Gurney Plaza9.65 km
  • Penang National Park13.74 km
  • Escape Adventureplay Theme Park14.26 km
  • 7 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.9
    Distance to city center27.8 km
    Location rating8.0
    Nearest airportPenang International Airport (PEN)
    Distance to airport7.5 km

    Rooms available at U Hotel Penang

    7.9
    Very good
    Room comfort & quality
    Regular Twin
    Regular Twin
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Regular Queen
    Regular Queen
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
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    Deluxe King
    Deluxe King
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
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    Have a question for U Hotel Penang?

    What people love about U Hotel Penang

    • 8.4
      Excellent
      Cleanliness

      "3) Room is just nice, clean, in good & still new condition."

      EE

      |

      January 9, 2019

    • 6.8
      Good
      Location

      "Good location which just beside tesco and near to bayan lepas area"

      King B.

      |

      January 14, 2019

    • 8.0
      Very good

      "The hotel has a contemporary design which is simple as its best."

      sue

      |

      August 7, 2018

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    More about U Hotel Penang

    More about U Hotel Penang

    9.2
    Exceptional

    "Nice & friendly staff."

    Khairilanuar

    |

    December 14, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Clean hotel."

    Rita

    |

    November 26, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of U Hotel Penang from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1888)Booking.com Reviews (1184)
    7.9
    /
    10
    Cleanliness8.3
    Facilities7.3
    Location8.0
    Room comfort and quality7.9
    Service8.1
    Value for money7.9
    All languages
    All guests (1888)
    All room types
    Showing 787 verified guest comments
    12345
    7.6
    Very good
    Ariel from Singapore
    Couple
    Deluxe King
    Stayed 3 nights in May 2019

    Near food and supermarket”

    Clean room. Provided only 3 pillows though. Overall value for money. Nearby quite a few eating places and tesco also has a foodcourt. Sound proofing quite bad. Over all ok

    Reviewed May 22, 2019

    Dear Ariel, Greetings from U Hotel Penang! We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated.

    Responded May 29, 2019
    U Hotel Penang
    9.2
    Exceptional
    LAI from Malaysia
    Couple
    Regular Queen
    Stayed 5 nights in March 2019

    Exceptional”

    Location is good, Tesco is just few steps from the hotel, a lot of eateries around the hotel. Front staff are in good manner, I found out that the room air con was not working properly, they help me to change to another room immediately. But the price is slightly higher if compare to hotels in another area of Penang.

    Reviewed March 31, 2019

    Greetings from U Hotel Penang! We are thankful for your review.We appreciate your feedback. We will look in to the issue and rectified it to improve our service. We hope to see you again whenever you're back in Penang! Thank you.

    Responded April 23, 2019
    U Hotel Penang
    8.4
    Excellent
    Surinjeet from Malaysia
    Business traveler
    Regular Twin
    Stayed 1 night in January 2019

    Excellent”

    Hotel is clean, check in smooth. Stayed at the 4th floor this time - water pressure was poor. Otherwise hotel is convenient for those going to Bayan Lepas area, USM etc. Pelita Nasi Kandar is a walk away, that is also a bonus.

    Reviewed January 12, 2019

    Greetings from U Hotel Penang! We are deeply humbled and thankful for your review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you! :)

    Responded January 29, 2019
    U Hotel Penang
    9.6
    Exceptional
    MOHD from Malaysia
    Couple
    Regular Queen
    Stayed 2 nights in December 2018

    Excellent services”

    Good services, plenty of CCTV for security purposes, nice room, strategic location, hassle free, ample space of car park, near to various restaurant, near to fast food restaurant as well. Keep it up your quality and good work.

    Reviewed December 26, 2018

    Dear Mr.Mohd, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you!

    Responded January 09, 2019
    U Hotel Penang
    9.2
    Exceptional
    Rita from Indonesia
    Solo traveler
    Regular Queen
    Stayed 2 nights in November 2018

    Comfy hotel near airport”

    Clean hotel. It takes 15mnts to the airport. Beside the hotel there’s a supermarket, you also can find eatery there. near to queensbay mall (where the Penang marathon start and finish as well). In front of hotel there’s Saturday night market, so you can go for walk to look around and buy anything you like (mostly Chinese food)

    Reviewed November 26, 2018

    Dear Rita, Greetings from U Hotel Penang! Thank you for spending your time to review us.Cleanliness is always our top priority to ensure our guests are comfortable staying in U Hotel Penang. We hope to see you again whenever you're back in Penang! Thank you! Regards, Jin Tao

    Responded December 12, 2018
    U Hotel Penang
    9.2
    Exceptional
    Izaruddin
    Family with teens
    Regular Twin
    Stayed 1 night in May 2019

    Nice hotel ”

    Near to USM A lot of nice restaurant nearby Ample of parking lot Friendly staff

    Reviewed May 18, 2019

    Dear Izaruddin, Greetings from U Hotel Penang! We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated.

    Responded May 20, 2019
    U Hotel Penang
    5.2
    Soh
    Business traveler
    Regular Twin
    Stayed 1 night in May 2019

    Quite expensive for the rate with facilities offered”

    We felt quite expensive with the facilities or services offered. With limited TV channels, we cannot even listen to radio with tv. The best thing I love in this hotel is high speed WiFi, which is very nice for me. The advantage of this hotel is only near to USM and Penang Airport. Ground floor of this hotel has one cafe, which is very nice with food offered. Thus, this hotel is still recommended with nice design of the room.

    Reviewed May 14, 2019

    Dear Soh, Greetings from U Hotel Penang! We value your feedback in order to improve from time-to time. Hope to see you again in future. Thank you for staying with us.

    Responded May 20, 2019
    U Hotel Penang
    4.4
    LIM from Malaysia
    Couple
    Regular Queen
    Stayed 1 night in May 2019

    Good ”

    Good

    Reviewed May 14, 2019

    Thank you for your sweet review! We hope to see again in future!

    Responded May 14, 2019
    U Hotel Penang
    8.4
    Excellent
    Ong from Malaysia
    Couple
    Regular Queen
    Stayed 1 night in January 2019

    Overnight”

    Best couple overnight. Very Enjoy

    Reviewed April 27, 2019

    Greetings from U Hotel Penang! We are deeply humbled and thankful for your review. We hope to see you again whenever you're back in Penang! Thank you.

    Responded May 03, 2019
    U Hotel Penang
    9.2
    Exceptional
    Lian from Malaysia
    Couple
    Regular Queen
    Stayed 1 night in November 2018

    To-go hotel when i visit my GF in Bayan Lepas”

    Since I'm on budget when I visit my girlfriend in Penang, this hotel suits all of our needs, since it has good water pressure (lower floor), good parking place, near to my girlfriend's working place. Been here for more than 4 times i think, the aircon was not functioning well in our room on our last visit.

    Reviewed November 07, 2018

    Dear Lian, Greetings from U Hotel Penang! Thank you for review.We hope to see you again whenever you're back in Penang! Thank you.

    Responded December 12, 2018
    U Hotel Penang
    9.2
    Exceptional
    NORHANIDA from Malaysia
    Group
    Deluxe King
    Stayed 2 nights in October 2018

    Second time”

    First time I stayed in the twin bed room, this time in the king size bed room. The room is clean, and the bed comfortable. The rooms in U Hotel isn't very big for people who need to move around especially not suitable for wheelchair users. The bathroom is wonderful. No bathtub just straight forward shower. Toiletries provided. There's also a hairdryer, 2 bottled water, coffee/tea stuff. The parking space is ample. Food choices around the hotel is great. There's the cafe/bakery next to the hotel. 10% off for hotel guests. There's foodcourt at Tesco Extra, lots of Chinese restaurants, Mcdonalds, Pizzahut, Baskin Robbins, KFC, Arab food at nearby shoplots (walking distance 3-5 minutes). You can take Grab or bus from in front of the hotel. USM is 3 minutes away, Komtar is 10 minutes, airport about 15 minutes. To note there's a RM100 deposit when you check in and an extra RM2 per day hotel tax eventhough you've paid full through Agoda. And there's no refund if you check out early.

    Reviewed October 24, 2018

    Dear Ms. Norhanida, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. Cleanliness is always our top priority to ensure our guests are comfortable staying in U Hotel Penang. We hope to see you again whenever you're back in Penang! Thank you!

    Responded December 12, 2018
    U Hotel Penang
    9.6
    Exceptional
    NORHANIDA from Malaysia
    Group
    Regular Queen
    Stayed 1 night in October 2018

    Second time stay”

    The rooms are perfect for people who do not need big space to move around. Last time I had the twin single bed and this time the king size bed. The beds are very comfortable, the room very clean, the bathroom wonderful. No bathtub though fyi. The parking space behind the hotel is great. Tesco Extra is 1 minute walk. There's a cafe downstairs with a bakery. Hotel guests get 10% off and can even order it delivered to the room. Wifi is iffy. The tv keeps getting stuck...more because of the Hypptv/reception rather than the actual television. You can get Grab and bus right in front of the hotel. Complementary toothbrush and such toiletries are provided. No shaver and iron though. There's an ironing room. Lights pretty dim, so sleeping is good, writing not so much. You can walk to nearby shoplots where you can find Mcdonalds, Pizzahut, Baskin Robbins, and a bit further away is KFC and an arabic food restaurant. It's about 10 minutes from Komtar area by car but only 3 minutes to USM.

    Reviewed October 24, 2018

    Dear Ms. Norhanida, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. Cleanliness is always our top priority to ensure our guests are comfortable staying in U Hotel Penang. We hope to see you again whenever you're back in Penang! Thank you!

    Responded December 12, 2018
    U Hotel Penang
    8.4
    Excellent
    JUNN from Singapore
    Business traveler
    Regular Twin
    Stayed 1 night in July 2018

    great location, lots of good food”

    it was a good location close to the airport. there are several local restaurants adjacent to the property and within walking distance. if you are on transit or do not need to be in the middle of the city, this is a great hotel to put up for the night.

    Reviewed September 11, 2018
    9.2
    Exceptional
    NORHANIDA from Malaysia
    Group
    Regular Twin
    Stayed 1 night in July 2018

    suitable for travellers with little luggage”

    What's great about the hotel? *ample parking space behind the hotel *a restaurant cum bakery next to it *1 minute walking distance to Tesco Extra. *if you walk to the left, about 3 minutes...you'd find a shoplot with Pizza, McDonalds and further up on the opposite side, KFC and an Arabic cuisine restaurant. *there's a bus stop right in front of the hotel *USM is 6 minutes away on the same route *the whole atmosphere is clean and chill, no loud noises What you should be aware of... *no refrigerator *room space is cosy (ie small), not enough for people with loads of luggage like us *ironing room is provided * toiletries (toothbrush, cotton bud, shower cap) provided * tv limited channel, you do get the WB channel *not suitable for elderly/persons with difficulty in using stairs or need space for wheelchair. there is a small side ramp near the hotel, but the room itself is not comfortable for wheelchair users in general

    Reviewed July 22, 2018
    8.4
    Excellent
    Chay from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in June 2018

    Convenient, clean, compact”

    Not a bad place to stay for a night or two. Famous and ridiculously cheap seafood restaurants next door. Great hawker stalls within walking distance. If all fails, you have Tesco nearby. However, the hotel is about 30 minutes car ride to tourist attractions. Easier if you have a car.

    Reviewed June 20, 2018
    8.4
    Excellent
    Wei from Malaysia
    Business traveler
    Deluxe King
    Stayed 1 night in June 2018

    Location and Value”

    I have stayed here a few times. The staffs are great, location is great as its within walking distance to food & groceries. There are banks, fast food and mamak within 5 mins of walking. This is close to USM, airport and queensbay mall with Grab rides.

    Reviewed June 19, 2018
    4.0
    LIM from Malaysia
    Couple
    Regular Queen
    Stayed 1 night in April 2019

    Good but too expensive”

    Good but too expensive

    Reviewed May 07, 2019

    Dear Lim, Greetings from U Hotel Penang! We value your feedback in order to improve from time-to time. Hope to see you again in future. Thank you.

    Responded May 14, 2019
    U Hotel Penang
    6.8
    Good
    Surinjeet from Malaysia
    Business traveler
    Regular Queen
    Stayed 1 night in February 2019

    Deposit is 150% of room rate”

    My biggest issue is the hotel collecting rm200 of deposit when the room bill is only rm157! I have stated in hotels where the room rates are much higher, but none collected 150% deposit! Seems ridiculous. It used to be rm50 or rm100, now its rm200! What’s next U Hotel?

    Reviewed February 16, 2019

    Dear Surinjeet, Greeting from U Hotel Penang, We value your feedback in order to improve from time-to time. As you know our hotel is 100% non smoking hotel. Our smoking fine is Rm200 that is the reason why we need to collect RM200 for security deposit to cover our smoking fine. We hope to see you again whenever you're back in Penang! Thank you for stay with us.

    Responded April 08, 2019
    U Hotel Penang
    7.6
    Very good
    Aqil from Malaysia
    Couple
    Regular Queen
    Stayed 1 night in February 2019

    Nice Chic hotel for University visitors!!”

    A very good hotel for night-over for parents, spouses or siblings, visiting family members studying for Distant Learning at USM. Its a 5-min drive away from the university, next door to TESCO for your daily needs of food or groceries. Ample parking at the back of the hotel with security. Really highly recommended for an off-town stay that is a quick access away to Queensbay area.

    Reviewed February 07, 2019

    Dear Ms. Greetings from U Hotel Penang! We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you! :) Regards, Thank you.

    Responded March 19, 2019
    U Hotel Penang
    10.0
    Exceptional
    Shirleywatie from Malaysia
    Solo traveler
    Regular Queen
    Stayed 1 night in February 2019

    Great hotel, staff very helpful n love the environment n ambience in the hotel.”

    The best budget hotel that I ever stayed. The hotel is very very clean, safe, surrounding n ambience is very warm and most of the staff is very friendly n helpful. The best U hotel Penang n I am surely will always come back. Thank you for the great service.

    Reviewed February 04, 2019

    Dear Shirleywatie, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you!

    Responded March 11, 2019
    U Hotel Penang
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    • Excellent location
    • Penang Bridge
    • Penang Intercity Bus Terminal is within 0.99 km