U Pattaya Hotel
2017

U Pattaya Hotel

Na-Jomtien, Sattahip, Bang Saray, Pattaya, Thailand, 20250
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     U Pattaya Hotel

    Guest reviews

    8.8
    Excellent
    /10
    (1926 reviews)See what guests said
    10.0
    Exceptional

    "The breakfast buffet was excellent!"

    John

    -

    May 28, 2018

    9.2
    Exceptional service
    Recommended by 95% of guests

    Property highlights

    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Booked 27 times since yesterday | 52 travelers are looking at this property right now
    Excellent
    Location
    8.3
    See map
    Excellent location
    Nearby
    Popular
  • Legend Siam1.19 km
  • Gulf Charters Sailing School‎1.4 km
  • Cartoon Network Amazone Water Park1.58 km
  • Nhong Jub Tao Temple3.28 km
  • Nong Nooch Tropical Botanical Garden3.49 km
  • Ban Amphur Beach4.01 km
  • Swiss Sheep Farm Pattaya4.6 km
  • Church of the Intercession of the Holy Virgin4.9 km
  • Ban Khong Wanphen Health Promoting Hospital4.97 km
  • Ocean Marina Yacht Club5.66 km
  • Value for money8.6
    Distance to city center9 km
    Location rating8.3
    Nearest airportU-Tapao International Airport (UTP)
    Distance to airport15.2 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Garden Villa
    Garden Villa
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Pool Villa
    Pool Villa
    ...
    • Room size: 50 m²/538 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Beachfront Pool Villa
    Beachfront Pool Villa
    ...
    • Room size: 60 m²/646 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Pool Villa
    2 Bedroom Pool Villa
    ...
    • Room size: 90 m²/969 ft²
    • Pool view
    • 2 single beds or 1 double b...
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    Pool Access Villa
    Pool Access Villa
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Sea View
    Deluxe Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Superior Garden
    Superior Garden
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Superior Sea View
    Superior Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Sea view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Double Or Twin Superior Sea View
    Double Or Twin Superior Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    Enter dates to see prices
    Double Superior Sea View
    Double Superior Sea View
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Have a question for U Pattaya Hotel?

    What people love about the property

    • 8.4
      Excellent

      "Good pool!"

      Han-yin

      |

      December 13, 2017

    • 8.8
      Excellent

      "A small hotel with a very nice pool."

      Jenny

      |

      December 8, 2018

    • 8.8
      Excellent

      "Modern, cool place, compact but attractive."

      Andrew

      |

      November 25, 2016

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    More about U Pattaya Hotel

    More about U Pattaya Hotel

    8.8
    Excellent

    "Very good design hotel."

    Adchasai

    |

    October 15, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Peaceful boutique hotel with attentive staff."

    Phongthep

    |

    July 31, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1926)Booking.com Reviews (402)
    8.8
    /
    10
    Cleanliness8.9
    Facilities8.9
    Location8.3
    Room comfort and quality8.8
    Service9.2
    Value for money8.6
    Provided by verified guests of Agoda
    All languages
    All guests (1926)
    All room types

    Show reviews that mention 

    Showing 1107 verified guest comments
    12345
    10.0
    Exceptional
    Arachaya from Thailand
    Couple
    Superior Sea View
    Stayed 1 night in March 2019
    Love this place!!”
    Recommend for hideaway and relaxing
    Reviewed March 06, 2019
    Dear Arachaya, Greetings from U Pattaya. We were delighted to read your review. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. We hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards, U Pattaya Management
    Responded March 08, 2019
    U Pattaya Hotel
    2.0
    Chawinroj from Thailand
    Couple
    Deluxe Sea View
    Stayed 1 night in March 2019
    Bad service”
    Bad service Staff no service mind
    Reviewed March 05, 2019
    Dear Chawinroj, Greetings from U Pattaya. May we begin by thanking you for taking the time to write a review of your stay at U Pattaya. It has been brought to our attention that your recent visit with us was not up to our usual exacting U standards and we would like to offer our genuine apologies for inconvenience you encountered during your recent time with us and we had already meeting for specifically discussion in the areas we were sadly lacking. Providing the highest levels of hospitality is our overwhelming aim and hearing we have fallen below that standard is something that we addressed immediately. We hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again soon as one of our valued returning guests. Best Regards, U Pattaya Management
    Show more
    U Pattaya Hotel
    8.4
    Excellent
    Torben from Thailand
    Couple
    Garden Villa
    Stayed 1 night in January 2019
    Excellent”
    Amazing places and I might come back😎 the low score for cleanliness is only due to the beach had a lot garbage/waste from the sea I think the hotel should spend much more time to make sure this is cleaned regularly ( minimum every hour) - so a little more effort for this and they get all “stars”.
    Reviewed January 14, 2019
    Dear Torben, Greetings from U Pattaya. We would like to begin by thanking you for your very kind review regarding your time with us. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. May we offer our most apologies for the inconvenience you suffered during your recent time with us and we have already met and passed on your comment to concerned department for their immediately attention in the area we were sadly lacking. We hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, U Pattaya management
    Responded January 25, 2019
    U Pattaya Hotel
    9.2
    Exceptional
    Izabella from Germany
    Couple
    Superior Garden
    Stayed 1 night in September 2018
    Fantastic place to relax”
    We’ve stayed at U Pattaya several times and absolutely love it. It’s an ideal place to relax for a couple of nights, away from the city and noise. Breakfast is amazing and the pool is terrific. Not much to do around the hotel so come with a car or be prepared to relax.
    Reviewed December 25, 2018
    Dear Izabella, Greetings from U Pattaya. May we begin by thanking you for your review of your stay at U Pattaya. Given the wide choice of accommodation available in Pattaya and the surrounding area we are delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best regards, U Pattaya Management
    Responded December 30, 2018
    U Pattaya Hotel
    10.0
    Exceptional
    Kankasita from Thailand
    Couple
    Superior Garden
    Stayed 1 night in February 2019
    Worthwhile money”
    Friendly staffs Good breakfast selection Flexible check in check out time Welcome drink is what you can choose from your mini bar. Alcohol or non alcohol Nice beach and very comfy room.
    Reviewed February 25, 2019
    Dear Kankasita , Greetings from U Pattaya. Thank you very much for your kind review; it’s greatly appreciated by all of us at U Pattaya. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded February 28, 2019
    U Pattaya Hotel
    10.0
    Exceptional
    Watcharobon from Thailand
    Couple
    Pool Villa
    Stayed 1 night in November 2018
    Been in pattaya for several times! Here is so far the BEST!”
    I stayed in pool villa here for 1 night as a wedding anniversary. U pattaya provide really peaceful and much relaxing atmosphere. The room was well designed and decorated. What we love the most was the infinity pool with floating bean bag. The breakfast was delicious , served at 6.30-11.00, so we don’t stress about the wake-up time. Last ,the 24 hours policy made me feel so comfortable , so we didn’t need to leave at noon. I’m so impressed! Here is the best hotel in pattaya.!! If we come again, we definitely choose here.
    Reviewed November 14, 2018
    Dear Watcharobon, Greetings from U Pattaya. We were delighted to read your review. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. May we end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards, U Pattaya Management
    Responded November 16, 2018
    U Pattaya Hotel
    10.0
    Exceptional
    Zabdiel from United States
    Family with young children
    Deluxe Sea View
    Stayed 1 night in February 2019
    Family friendly, delicious food and breakfast, excellent services and staff”
    Family friendly, delicious food and breakfast, excellent services and staff
    Reviewed February 12, 2019
    Dear Zabdiel, Greetings from U Pattaya. Thank you very much for your kind review; it’s greatly appreciated by all of us at U Pattaya. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded February 13, 2019
    U Pattaya Hotel
    10.0
    Exceptional
    Pawin from Thailand
    Family with young children
    Pool Access Villa
    Stayed 2 nights in February 2019
    Beautiful hotel with private beach”
    Great hotel with only 44 rooms. Beautiful pool and restaurant. Very secluded and quiet. Perfect for holidays with love ones. Service is also great. Drawback : 30 mins away from Pattaya City.
    Reviewed February 08, 2019
    Dear Pawin, Greetings from U Pattaya. Thank you very much for your kind review; it’s greatly appreciated by all of us at U Pattaya. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded February 09, 2019
    U Pattaya Hotel
    3.2
    kasichon from Thailand
    Family with young children
    Pool Access Villa
    Stayed 1 night in January 2019
    Not worth for any THB or currency which you used ”
    Booked Pool Access room (price is quite high) which i believed to be good for my family however everything turn to my bad experienced I was check in at hotel around 14:00 with request for baby cot ( I also special request since i made booking) and front desk staff also reconfirm to me however I got this request by 17:30 hrs three hours later and request front desk again for extra two pillow for my kid at 17:30 hrs. and once I return to hotel from my friend wedding ceremony around 22:00 hrs. I ask are house keeping process my request the front desk calling to check and nobody pick up. when i return to my room no extra pillow has been set up. in morning I went for my breakfast nobody to want to do any until we call staff no staff at Egg station and empty plate is not clear I think maybe we not Foreigner or their valued customer to be service what I experience during my stay and when we check out from hotel no any word from staff this first and last stay for this hotel
    Reviewed January 21, 2019
    Dear kasichon, Greetings from U Pattaya. May we begin by thanking you for taking the time and trouble to write a review of your stay at U Pattaya. It has been brought to our attention that your recent visit with us was not up to our usual exacting U standards and we would like to offer our genuine apologies for the inconvenience you encountered during your recent time with us and the U Pattaya Management had already met to specifically discuss your feedback comments in the area we were sadly lacking. Providing the highest levels of hospitality is our overwhelming aim and hearing we have fallen below standard is something that we addressed immediately. May we end by saying that despite your disappointment we would relish the chance to redeem ourselves and hope to see you again soon as one of our valued returning guests. Best Regards, U Pattaya Management
    Show more
    U Pattaya Hotel
    10.0
    Exceptional
    Susan from United States
    Couple
    Pool Villa
    Stayed 3 nights in August 2018
    Exceptional”
    Huge villa with nice rustic meets modern decor. Beach and pool areas are clean and nice, and it's just far enough away from Pattaya. Staff was wonderful. Food not the greatest, but there are local options nearby within walking distance. I'd definitely stay again.
    Reviewed August 14, 2018
    Dear Susan, Greetings from U Pattaya. Thank you very much for your kind review; it’s greatly appreciated by all of us at U Pattaya. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded August 15, 2018
    U Pattaya Hotel
    9.6
    Exceptional
    Sai from Hong Kong
    Family with young children
    Pool Villa
    Stayed 4 nights in August 2018
    Relaxing Stay”
    Nice environment and good view from the pool with lovely beach!! Location is very near to the water park and theme parks. Special highlight to the friendly staffs there that they take care and play with our kids all the time!! Relaxing stay for couple and kids!! Good food, nice view and friendly staffs make our stay perfect!!
    Reviewed August 14, 2018
    Dear Sai, Greetings from U Pattaya. We were delighted to read your review. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. We hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards, U Pattaya Management
    Responded August 14, 2018
    U Pattaya Hotel
    9.6
    Exceptional
    Tom from Thailand
    Couple
    Pool Villa
    Stayed 1 night in July 2018
    Outstanding use of space - great setting”
    This is a small but very well appointed hotel with great design and architecture. The beach views are great and even Pattaya's skyline in the distance looks attractive. Great F&B and very professional and friendly staff. Highly recommended, we will be back.
    Reviewed July 12, 2018
    Dear Tom, Greetings from U Pattaya. Thank you very much for your kind review; it’s greatly appreciated by all of us at U Pattaya. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded July 14, 2018
    U Pattaya Hotel
    9.6
    Exceptional
    Thool from Thailand
    Family with teens
    Deluxe Sea View
    Stayed 1 night in July 2018
    Nice getaways”
    The services were excellent. Staffs through out the stay were friendly and well-trained. The hotel itself was well-organized and beautiful. Extra point to the Check-out time, which could be extended if having a late check-in (upon availability). Nice private and horizontal view of beach could be found here. However, the shower was not actually heated enough. Also, there was no elevator, so it required walking up to rooms at the 2nd or 3rd floor.
    Reviewed July 11, 2018
    Dear Thool, Greetings from U Pattaya. May we begin by thanking you for taking the time to write a review of your stay at U Pattaya and we truly appreciate your kind words. Given the wide choice of accommodation available in Pattaya and the surrounding area we are delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best regards, U Pattaya Management
    Responded July 14, 2018
    U Pattaya Hotel
    8.4
    Excellent
    Sumalee from Thailand
    Solo traveler
    Deluxe Sea View
    Stayed 2 nights in March 2018
    Nice quiet stay”
    Nice hotel with great view. It’s quiet far from the city center so it fit with traveler who need quiet & serenity. But you will need a car to take you around. There’re local seafood restaurants provide fresh and good price seafood.
    Reviewed April 28, 2018
    Dear Sumalee, Greetings from U Pattaya. Thank you very much for your kind review; it’s greatly appreciated by all of us at U Pattaya. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded May 01, 2018
    U Pattaya Hotel
    8.8
    Excellent
    Lai from Singapore
    Solo traveler
    Superior Sea View
    Stayed 2 nights in April 2018
    Great infinity pool in a quiet location”
    Everything was fantastic in this hotel. The superior room with sea view. Love the layout of the room. The bed is facing the sea. Love the outdoor jacuzzi tub and the shower concept. The infinity pool with the stunning beach/sea views was amazing. The food in the restaurant was quality and tasty. Very near to Cartoon Network Amazone Water Park. Grab cost around 120-140baht per way. A little dissapointed that there is no shuttle service provided from hotel to water park.
    Reviewed April 18, 2018
    Dear Lai, Greetings from U Pattaya. We would like to begin by thanking you for your very kind words regarding your time with us and we are delighted you enjoyed your stay. Moreover, may we sincerely apologize for the lapse in shuttle van service from Hotel to Water Park you mentioned and we have meeting already with hotel management to specifically discuss your feedback comment in the area we were sadly lacking. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded April 25, 2018
    U Pattaya Hotel
    9.2
    Exceptional
    Ka from Taiwan
    Family with young children
    Garden Villa
    Stayed 4 nights in March 2018
    wonderful hideaway holiday ”
    Although U Pattaya is about 30 mins from the city centre and there's nothing much nearby. We had a great time just relaxing by the pool and beach, good variety of choices from breakfast and very chill spa for 4 days without the need of going out. The staff are very helpful and friendly to make you feel you are really on a holiday!!!
    Reviewed April 11, 2018
    Dear Ka, Greetings from U Pattaya. May we begin by thanking you for taking the time and trouble to write a review of your stay at U Pattaya and we truly appreciate your kind words. Given the wide choice of accommodation available in Pattaya and the surrounding area we are delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best regards, U Pattaya Management
    Responded April 12, 2018
    U Pattaya Hotel
    8.0
    Excellent
    Sorakorn from Thailand
    Family with young children
    2 Bedroom Pool Villa
    Stayed 3 nights in February 2019
    The room could be cleaner”
    Overall of our stay was very nice. However, the pool inside our two bedroom pool villa is not that clean.
    Reviewed February 25, 2019
    Dear Sorakorn, Greetings from U Pattaya. May we begin by thanking you for taking the time and trouble to write a review of your stay at U Pattaya and we truly appreciate your comments. We would like to offer our genuine apologies for the lapse in our facility and the service that you encountered during your recent time with us. We have already meeting to specifically discuss your feedback comments in the area we were sadly lacking. May we end by saying that despite your disappointment we would relish the chance to redeem ourselves and hope to see you again soon as one of our valued returning guests. Best Regards, U Pattaya Management
    Responded February 26, 2019
    U Pattaya Hotel
    8.8
    Excellent
    Adchasai from Thailand
    Family with young children
    Pool Villa
    Stayed 2 nights in October 2018
    Very good design and friendly, services mind staffs.”
    Very good design hotel. Staffs were all warm welcome and trained with serviced mind. 2 things bothering me were the hardness of the extra bed (it was sofa bed actually) and the insects which come with juggle-like trees located in the area. Overall the hotel was very good , nice place for getaway .
    Reviewed October 15, 2018
    Dear Adchasai, Greetings from U Pattaya. We were delighted to read your review. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. Your comments have been communicated to Housekeeping Manager and concerns Department for their immediately attention. We apologies for any inconvenience. May we end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards, U Pattaya Management
    Responded October 16, 2018
    U Pattaya Hotel
    9.2
    Exceptional
    Parc from Thailand
    Group
    Deluxe Sea View
    Stayed 1 night in January 2019
    Good place for vacation. Except abnormal smell from rest room.”
    Rest room was clean but there were abnormal smell. We found this smell in both rooms.
    Reviewed January 02, 2019
    Dear Parc, Greetings from U Pattaya. We were delighted to read your review. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. We have already met with our Engineering manager and Housekeeping manager for their immediately attention with regards to the points you raised in your invaluable feedback. We apologies for any inconvenience. May we end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards, U Pattaya Management
    Responded January 06, 2019
    U Pattaya Hotel
    8.8
    Excellent
    Jenny from Thailand
    Family with teens
    Superior Garden
    Stayed 1 night in December 2018
    Nice and quiet stay”
    A small hotel with a very nice pool. The beach is clean with a beautiful view. The only complain is the shower and the drain. The shower water is not hot enough at night.
    Reviewed December 08, 2018
    Dear Jenny , Greetings from U Pattaya. Thank you very much for your kind review; it’s greatly appreciated by all of us at U Pattaya. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. Your comments have been communicated to Engineering manager for their immediately attention, we apologizes for any inconvenience. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, U Pattaya Management
    Responded December 22, 2018
    U Pattaya Hotel
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    • Excellent location
    • Ramayana Water Park