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Tropicana Resort & Spa Alibaug
Tropicana Resort & Spa Alibaug
Tropicana Resort & Spa Alibaug
Tropicana Resort & Spa Alibaug
Tropicana Resort & Spa Alibaug
Tropicana Resort & Spa Alibaug
Tropicana Resort & Spa Alibaug

Removed from saved list

7.7

Very good

326 reviews

326 reviews

Much silent and well managed Resort.

Sumeet
- Sep 24, 2021
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Kanakeshwar Devasthan Temple 3.4 km
Prayas Hospital 4.7 km
Underi Island 5.7 km
PHC Dhokawade 6.7 km
Dr Gawali Hospital 7.9 km
Anandi Maternity and Child Hospital 8.4 km
Dr. Saroj Tamboli Memorial Hospital 8.4 km
Sushrut Clinic, Raigarh 8.4 km
Circle Park 8.4 km
Tiwari Surgical Clinic 8.6 km

Tropicana Resort & Spa Alibaug

At Mushet, Post Mapgaon , Near Chondi Naka , Alibaug Mandwa Road, Sogaon, Alibaug, India, 402201 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sogaon part of Alibaug, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Alibaug every 55 minutes on Agoda.com
Value for money7.4
Distance to city center12.00 Km
Location rating7.6

Rooms available at Tropicana Resort & Spa Alibaug

Excellent
Room comfort & quality

8.1

Deluxe Double Room
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Executive Double Room
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Club Room
...
  • 1 double bed
Enter dates to see prices
Royal Villa
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Club Suite, 2 Bedrooms, Private Pool, Ground Floor (1 King Bed and 1 Double Bed)
...
    Enter dates to see prices
    Deluxe Suite
    ...
      Enter dates to see prices
      Club Suite, 2 Bedrooms, Private Pool, Ground Floor
      ...
        Enter dates to see prices
        SINGLE ROOM HOUSE
        ...
          Enter dates to see prices
          DELUXE SUITE SEPARATE ROOMS PRIVATE POOL
          ...
            Enter dates to see prices
            CLUB GROUND FLOOR 2 BEDROOMS PRIVATE POOL
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at Tropicana Resort & Spa Alibaug?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to Tropicana Resort & Spa Alibaug?

              Tropicana Resort & Spa Alibaug is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 4500 INR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Tropicana Resort & Spa Alibaug also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Tropicana Resort & Spa Alibaug has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Alibaug with private transportation, the resort can arrange car rental for you.

              Is breakfast offered at Tropicana Resort & Spa Alibaug?

              Wake up to a great continental breakfast at Tropicana Resort & Spa Alibaug.

              What are my dining options at Tropicana Resort & Spa Alibaug?

              Tropicana Resort & Spa Alibaug features an on-site restaurant for your dining convenience.

              What is the smoking policy at Tropicana Resort & Spa Alibaug?

              Tropicana Resort & Spa Alibaug does not permit smoking in any of its rooms, but allows smoking in designated areas.

              See map

              Explore the neighborhood

              What people love about Tropicana Resort & Spa Alibaug

              • 8.4

                Excellent

                "Much silent and well managed Resort."

                Sumeet

                |

                September 24, 2021

              • 9.6

                Exceptional
                Staff 

                "Rooms are very good , staff are very polite , cooperative and supportive ."

                RAKESH

                |

                September 5, 2021

              • 9.6

                Exceptional

                "Food is very good ."

                RAKESH

                |

                September 5, 2021

              Property ranking|Compared to 198 Alibaug properties
              See all rankings
              Room comfort score
              8.1/10
              Service score
              8.1/10
              Cleanliness score
              8/10
              Value for money score
              7.4/10
              Better than
              99
              %
              of Alibaug properties
              Better than
              94
              %
              of Alibaug properties
              Better than
              93
              %
              of Alibaug properties
              Better than
              92
              %
              of Alibaug properties
              Overall rating:

              7.7

              Very good
              326 reviews
              Cleanliness
              8.0
              Facilities
              7.6
              Location
              7.6
              Read all reviews >
              What travelers say they love:
              Place is value for money and good for family time.
              Sanjay from India
              Group
              More about Tropicana Resort & Spa Alibaug

              More about Tropicana Resort & Spa Alibaug

              Tropicana Resort & Spa Alibaug

              Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Tropicana Resort & Spa Alibaug. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides car hire and shuttle services to help you get to where you want to go in Alibaug.
              Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
              In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
              Experience high-quality room facilities during your stay at Tropicana Resort & Spa Alibaug. The resort also provides guests with mini bar in some rooms.


              Dining and things to do

              Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
              If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
              Tropicana Resort & Spa Alibaug offers unique recreational opportunities for all guests. Pamper and indulge yourself with a visit to the hot tub. The many offerings at Tropicana Resort & Spa Alibaug ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the resort.
              Have some relaxing fun with family and friends at the library, games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


              Reasons to stay here

              Past guests rate facilities here higher than 94% of the city's accommodation.
              This resort's food and dining score higher than 97% of accommodations in the city.
              Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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              Amenities and facilities
              Very good
              Facilities

              7.6

              Most talked about facilities

              Food & Dining

              17 mentions

              Breakfast

              10 mentions

              Swimming Pool

              8 mentions

              Housekeeping

              6 mentions

              Languages spoken

              • English
              • Hindi

              Outdoor

              • Bicycles

              Accessibility

              • Wheelchair accessible

              Internet access

              • Free Wi-Fi in all rooms!
              • Internet services
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Billiards
              • Game room
              • Garden
              • Hot tub
              • Swimming pool [indoor]
              • Swimming pool [outdoor]
              • Ticket services
              • Tours
              • Yoga room

              Cleanliness and safety

              • Anti-viral cleaning products
              • Body thermometer
              • Breakfast takeaway service
              • Cashless payment service
              • Doctor/nurse on call
              • First aid kit
              • Free face masks
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hotel room service app
              • Hot water linen and laundry washing
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Professional-grade sanitizing services
              • Protective screens in common areas
              • Room sanitization opt-out available
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Bar
              • BBQ facilities
              • Coffee shop
              • Kitchen
              • Restaurants
              • Room service [24-hour]

              Services and conveniences

              • Concierge
              • Contactless check-in/out
              • Currency exchange
              • Daily housekeeping
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Food delivery
              • Gift/souvenir shop
              • Laundry service
              • Library
              • Luggage storage
              • Meeting/banquet facilities
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area
              • Terrace

              For the kids

              • Family room
              • Playground

              Access

              • Check-in/out [express]
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Airport transfer
              • Car park [free of charge]
              • Car park [on-site]
              • Rental car
              • Shuttle service
              • Valet parking

              Sports equipment rental

              • Bicycle rental

              Available in all rooms

              • Air conditioning
              • Closet
              • Desk
              • Fan
              • Free bottled water
              • Individual air conditioning
              • Seating area
              Food and dining
              Breakfast options
              • Continental
              Restaurants on site

              Restaurant

              • Cuisine: Indian
              • Menu: Buffet
              Location
              At Mushet, Post Mapgaon , Near Chondi Naka , Alibaug Mandwa Road, Sogaon, Alibaug, India, 402201
              Very good
              Location

              7.6

              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-2 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 3-6 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 7 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out until12:00

              Getting around

              • Airport transfer fee4500 INR
              • Distance from city center12.00 Km
              • Travel time to airport (minutes)240

              The property

              • Non-smoking rooms/floorsno
              • Number of restaurants1
              • Number of rooms 30
              • Room voltage220
              • Year property opened2013
              • Most recent renovation2013
              Property announcements

              The property does not permit food and beverages from outside.

              Guests are required to wear proper swimwear to access the swimming pool.

              Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

              Reviews of Tropicana Resort & Spa Alibaug from real guests

              Provided by verified guests of Agoda
              7.7
              /
              10
              Cleanliness8.0
              Facilities7.6
              Location7.6
              Room comfort and quality8.1
              Service8.1
              Value for money7.4
              High score for Alibaug
              Rating
              9+ Exceptional (30)
              8-9 Excellent (21)
              7-8 Very Good (34)
              6-7 Good (17)
              <6 Below Expectation (44)
              Time of the year
              Mar - May (33)
              Jun - Aug (24)
              Sep - Nov (41)
              Dec - Feb (48)
              All guests (326)
              All room types

              Show reviews that mention 

              Showing 146 verified guest comments
              12345
              9.2
              Exceptional
              Robinson from India
              Family with young children
              Stayed 2 nights in January 2018

              Exceptional”

              I unknowingly booked wrong dates at one late night, assuming I have booked the date we had planned, we reached the hotel after 6 hours drive all the way from Vasai to Alibaug. We realised we booked wrong dates, then planned, as I had baby of 4 years along, was really worried as she was hungry and we were tired of driving. But the lady on reception named SHALAKA, made us feel very comfortable and helped us by altering the booking She is an asset for your property. Would like to see her promoted on my next visit. Other staff is great too. Your property is like a Oasis in Alibaug dessert. Lovely place. Thanks a lot Shalaka again.

              Reviewed March 27, 2018

              See room deals

              9.6
              Exceptional
              Johnson from India
              Family with young children
              Stayed 2 nights in December 2018

              Had a great stay!”

              We stayed at U Tropicana for 2nights. Had a great time. Breakfast is awesome with a wide variety. The Lunch buffet and food ordered at the room were not that great. The rooms are very spacious and clean. All rooms overlook the pool, which is great. The swimming pool was a delight. However the only problem are the roads connecting to the resort, it's in a very bad condition. If you are looking for complete relaxation, with family, U Tropicana is the best place to be!

              Reviewed December 18, 2018

              See room deals

              Dear Mr Jitendra, Greetings from U Tropicana Alibaug. We would like to thank you for taking the time and giving us your feedback on this platform .We highly appreciate your feedback on each and every aspect of the resort. You shall definitely see a positive change on your next visit on the same. I am also glad that you did get to enjoy the service culture at U Tropicana. The team goes all out to give our guests a great time. We strive to make sure that, every guest is looked after with utmost care, so as to have them take back memories of a stay with us. At U Tropicana Alibaug, we are committed to give great service to all our guests which is the central character of Thai & Indian hospitality as we are managed by Absolute Hotel Services, An International Brand from Thailand which has 4 brands under its flagship – NAMELY U Hotels & Resorts, Eastin Grand Hotels, Eastin Hotels & Residences and Eastin Easy. Thanks & Regards, Rajesh S. Bhande | General Manager | U Tropicana Alibaug

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              Tropicana Resort & Spa Alibaug
              8.4
              Excellent
              Rakesh
              Family with young children
              Stayed 1 night in March 2019

              Weekend getaway from mumbai”

              Searching for 2 nights getaway from Mumbai. Alibaug is perfect choice and u tropicana is the perfect hotel to stay with world class resort amenities . But the only drawback is location of the hotel which is 10 kms far away from.alibaug beach.

              Reviewed March 20, 2019

              See room deals

              Dear Guest, It was a pleasure to know that you had a wonderful experience with us and we were able to create your special occasion a memorable one. Thank you for taking time out to review us and writing a wonderful appreciation note on this platform. The team is very excited to read your feedback and feels motivated to deliver high level of guest satisfaction. Look forward to serving you again soon. With Best Regards, Dipankar Biswas EAM F&B

              Responded March 21, 2019
              Tropicana Resort & Spa Alibaug
              9.6
              Exceptional
              Amit from India
              Family with young children
              Stayed 1 night in July 2016

              Truely awesome and value for money”

              Awesome experience.. 10 on 10.. Luxurious resort, big rooms with a tasteful interior.. Great exteriors, bar, spa, gym, the cycles and cycling track was an interesting add-on.. Had the regular stuff like pool table, carrom etc. Oh also a small library.. Restaurant is good too, though food is expensive.. The bar is very good, nice ambiance, again a little costly one may say, but given the location and setting, it is not really expensive.. One negative: the resort is well off the main roads.. The drive to the resort is not easy.. The GPS based route is very problematic (especially if you have a big size car/ SUV), there is an alternate route for which boards exist but not perfectly located - best to call the resort and check the best route..

              Reviewed July 09, 2016

              See room deals

              9.2
              Exceptional
              Rakhi from India
              Couple
              Stayed 2 nights in March 2019

              Very good property”

              We stayed at U Tropicana for 2 nights and 3 days. Best part was that we were upgraded to Villa and it was just wonderful. The property is nicely maintained, staff is polite and cordial. The buffet breakfast was excellent. The in-house dining is very expensive with limited options. The resort has some very good organic soaps and trust me they were mind blowing. Overall a very good and happy stay

              Reviewed March 07, 2019

              See room deals

              Dear Guest, We thank you for choosing to stay with us and sparing your precious time to share your feedback.We are really delighted to read such a wonderful review about our property and the service. . We are really glad that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team at U Tropicana Alibaug. At U Tropicana Alibaug, we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. I would love to add you, our menu is competitive comparing our local competitor,having said that,we have noted your view and it was conveyed to the management. Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon. Warm regards, Dipankar Biswas EAM F&B

              Responded March 10, 2019
              Tropicana Resort & Spa Alibaug
              8.4
              Excellent
              Kiran from India
              Couple
              Stayed 2 nights in February 2021

              Value for money”

              If you are looking for a place to relax in Alibaug with lots of open space and greenery, head to Tropicana. Courteous and cooperative staff. Awesome food. Minus: Approach road of about a kilometre is very bad.

              Reviewed February 21, 2021

              See room deals

              8.8
              Excellent
              Joel from Saudi Arabia
              Couple
              Deluxe Double Room
              Stayed 1 night in January 2019

              Good staff and value for money”

              This was our first stay and we were not disappointed! Exceptional service and staff are wonderful, attentive and charming. Our stay was faultless with a beautifully furnished and well appointed room, delicious breakfast, and relaxed atmosphere in the lounge and thoughtful 'little extras' at turndown. The staff are thoughtful without being intrusive, and they manage to predict your every need, even before you do! Thank you Mr. Fedrick for suggesting U Tropicana.

              Reviewed January 23, 2019

              See room deals

              Dear Mr Joel, Greetings from U Tropicana Alibaug. We would like to thank you for taking the time and giving us your feedback on this platform .We highly appreciate your feedback on each and every aspect of the resort. You shall definitely see a positive change on your next visit on the same. I am also glad that you did get to enjoy the service culture at U Tropicana. The team goes all out to give our guests a great time. We strive to make sure that, every guest is looked after with utmost care, so as to have them take back memories of a stay with us. At U Tropicana Alibaug, we are committed to give great service to all our guests which is the central character of Thai & Indian hospitality as we are managed by Absolute Hotel Services, An International Brand from Thailand which has 4 brands under its flagship – NAMELY U Hotels & Resorts, Eastin Grand Hotels, Eastin Hotels & Residences and Eastin Easy. We do look forward to welcoming you back soon...... Thanks & Warm R

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              Tropicana Resort & Spa Alibaug
              10.0
              Exceptional
              KANHAIYA from India
              Family with young children
              Stayed 1 night in October 2020

              Excellent Resort and very pleasant stay”

              Most comfortable, safe & amazing stay away from COVID for Birthday Celebrations. With prevailing COVID, we were scared to go out but when we saw the amazing images, which are exactly as the place is! We had most wonderful one day stay at Deluxe room The staffs are wonderfull, friendly and accomodating. The food is just great! There is no stress about housekeeping! They maintain resort cleaned and sanitized. The Restaurant was just superb and beautifully managed with all kind of Breakfast stuff. I am a Music Lover and FLUTE music playing in Restaurant in the morning while taking Breakfast just made my day. Restaurant manager PUJA was very courteous . It was nice experience for 4 of us! I found Reception Executives and JYOTI in Particular very welcoming and ready to facilitate in best possible way. Overall great experience!

              Reviewed October 19, 2020

              See room deals

              7.6
              Very good
              V from India
              Group
              Stayed 2 nights in July 2017

              GREAT PLACE FOR A BIG FAMILY-GROUP GETAWAY”

              We loved our stay at U tropicana - we had 9 rooms on the gorund level which over look the pool. we were a group of 20 people with children and elderly. the f&b staff esp a gentleman named Prateek (if i have the name correct) who was extremely hospitable and looked after all our varied dietary requirements. hence he surely deserves this praise. the only downside was a few rooms were a bit run down, chipped walls mainly. needs some renovation. also no elevator and the restaurant being on the 2nd floor can be tiresome for the elderly. overall a great stay and would recommend the place if youre looking for a cheaper option than radisson.

              Reviewed August 13, 2017

              See room deals

              8.4
              Excellent
              Pratibha from India
              Family with teens
              Stayed 1 night in June 2018

              Ideal weekend getaway”

              I loved the place.Serene,green n peaceful.The rooms were clean n neat.Service was good n staff extremely courteous n friendly,hardworking n patient.The food was mediocre though...menu n quality needs to be spruced up a little bit.Otherwise value for money.I strongly feel u need to put up clear & visible directions to your location so that its easily approachable.Customer care (support)needs to be hands on...as most of tbe time they do not answer the phone.

              Reviewed June 17, 2018

              See room deals

              Dear Guest, We thank you for your review on this platform. We are glad to know that you enjoyed your stay with us. Your kind words are great source of motivation for the entire team at U Tropicana Alibaug. We have noted your all the concern and we already started working on it. We look forward to welcome you back soon to create another memorable experience. Best Regards, Dipankar Biswas EAM F&B

              Responded March 16, 2019
              Tropicana Resort & Spa Alibaug
              8.7
              Excellent
              Kapil from India
              Family with young children
              Stayed 1 night in November 2015

              review to help others”

              Reception, Room size & comfort, Hotel cleanliness & surroundings

              Excellent value for money Would like to stay again in U- Tropicana in subsequent visits

              Reviewed November 09, 2015

              See room deals

              6.0
              Prathamesh
              Couple
              Stayed 1 night in February 2019

              Luxurious Resort but not value for money”

              I stayed at U Tropicana on my Wedding Anniversary and it was very calm and luxurious. But the things that turned me off was the treatment at Reception while checking in at hotel. There was no welcome drink provided on arrival even though the same was given to other guests. Secondly, we were made to walk carrying our own heavy backpack in afternoon. Whereas other guest were dropped to their room in the same villa that we were staying in their in-house vehicle. I expected a better hospitality for the money they charge. Anyways rest everything was great.

              Reviewed March 04, 2019

              See room deals

              Dear Guest, We thank you for choosing to stay with us and sparing your precious time to share your feedback. We are in dismay since we learned that we missed to serve you the welcome drink. Please accept my sincere apology. Customer satisfaction is our highest motto and to achieve that we have a rigorous training program to deliver exceptional customer service. We all are shocked by this incident along with the buggy was not available to take you to the rooms. At U Tropicana Alibaug, we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. We are committed to deliver our unique hospitality in your next visit soon. Thank you for kind words of appreciation and we look forward to welcoming you back again soon. Warm regards, Dipankar Biswas EAM F&B

              Responded March 11, 2019
              Tropicana Resort & Spa Alibaug
              8.0
              Excellent
              Rahul from India
              Family with young children
              Stayed 1 night in September 2018

              Great stay ”

              It's a really really good place to stay... The good part is that the rooms are really well thought out. Good space in the rooms. The bed is really good and it's big.. I hope all resorts have such comfortable beds The staff is really well spoken and they take care of you really well. The property itself is well maintained, very clean, and has holiday vibes.. Well stocked bar and a great restaurant .. Though at breakfast time it seemed a but small when all the guests came down for breakfast. The breakfast was good but somehow they just couldn't handle the traffic. Other wise all good. Close to kihim beach. But definitely far from alibagh Beach. You need your own vehicle. All in all a really good stay

              Reviewed September 17, 2018

              See room deals

              Dear Guest, We thank you for your review on this platform. We are glad to know that you enjoyed your stay with us. Your kind words are great source of motivation for the entire team at U Tropicana Alibaug.I would love to share one thing is that we are in extension plan of our restaurant which will help us even better service to our valued guest. We look forward to welcome you back soon to create another memorable experience. Best Regards, Dipankar Biswas

              Responded March 16, 2019
              Tropicana Resort & Spa Alibaug
              10.0
              Exceptional
              Azim from India
              Group
              Stayed 1 night in November 2017

              SFS Reunion 1971 batch from Aurangabad Maharashtra.”

              Superb Excellent Wonderful .We were a group of 16 senior citizens.I had informed them.They were smart enough to allot all 8 rooms on the ground floor. And all in a line. The property is beautiful.Swimming pool was awesome.Rooms were fantastic.All facing the pool and a sliding door on pool side.Small sit out area with 2 chairs.Beautiful surrounding .Pool side relaxing chairs were there.Towels were kept for swimmers. Umbrella overhead the chairs.There was games room with pool table carrom board rackets blocks cards etc.we all enjoyed in the games room also.The bar was playin g soft music which was enchanting.Then there were shades with indian style sitting area to enjoy tea coffee..The rooms were very spacious .Washroom was also spacious.Toileteries were in place.Staff is very cooperative.As soon as we entered the reception we were given a traditional warm Indian welcome with tilak. and garland.Breakfast was an elaborate spread.of indian and continental style.Fully satisfied guests.

              Reviewed November 18, 2017

              See room deals

              9.2
              Exceptional
              Rajeev from India
              Family with young children
              Stayed 2 nights in December 2017

              Great stay”

              The resort is beautiful with lots of large green spaces. Rooms are luxurious and staff is gentle and helpful. A play area for kids would be a welcome addition.

              Reviewed December 15, 2017

              See room deals

              Dear Mr. Rajeev, Greetings from U Tropicana Alibaug. We are delighted to receive your wonderful review of our hotel. Our team is grateful for your validation on their works. Your kind compliments are the great motivation to all of us. On behalf of the entire team, we wish to thank you for your patronage and will look forward to welcoming you again soon. Thanks & Warm Regards, Rajesh S. Bhande | General Manager | U Tropicana Alibaug

              Responded July 20, 2019
              Tropicana Resort & Spa Alibaug
              7.2
              Very good
              Jagdish from India
              Couple
              Stayed 2 nights in December 2017

              4Hrs road trip from mumbai or two hours trip via ferry (Gateway of India to Mandwa)”

              Must visit weekend gateway for mumbaikars Destination Drive From Mumbai (via Pen): 5/5 Hotel property: 4/5 Check-in/Check-out: 2/5 Hotel location: 4/5 Sleep quality: 3/5 Room Service: 4/5 Al'carte Food Quality: 3/5 Breakfast options: 5/5 Meals and Restaurant Service: 3/5 Food Options nearby resort: 2.5/5 Indoor Games/Activities: 4/5 Outdoor Activities around hotel: 2.5/5 Value for money: 3.5/5 Bar service: 2.5/5 Lack of supervision and overall service assurance hindering this property to score better. Our trip was scheduled during weekdays so didn’t really caused major service lapses and was pretty much happy with my overall experience but not sure if they can maintain the same service levels during weekends or if there is any external function/event.

              Reviewed December 10, 2017

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              6.8
              Good
              MONISH from India
              Family with young children
              Stayed 1 night in October 2020

              Good for relaxing getaway”

              Property is big, well maintained, lot of places to click selfies, photos, staff courteous, due to covid , car sanitizing, temp check, swimming pool closed. We only had breakfast which was buffet and it was nice, though not wow. Room was nice. Bicycles are not maintained at all, a small play area for children with swings. Didnt try the SPA. Overall i would rate it as a 4 out of 5.Since we checked in late around 5:30 we requested the staff the next day on checkout , even though the property was vacant on a Monday to allow us some extra time to which they said 1 hour. But around 11:30 they started calling for the checkout. I think they could easily accomodate us for a few hours and they could have benefitted by we eating a lunch there. If the property is sold out we can understand but since the property was more than 60 perecent vacant they did not allow us. so a thumbs down for this.

              Reviewed October 12, 2020

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              8.8
              Excellent
              Neeta from India
              Family with young children
              Stayed 2 nights in July 2017

              Excellent”

              I had stayed with my Family and a young kid...I must mention Staff was excellent and courteous..Hotels and rooms were well maintained... Continuous cleaning happening in and around the hotel. Buffet Breakfast was just awesome and also the chef cooked some variety on special request...Games zone were not upto the mark...the only set back was the road to reach the Hotel..Overall a very pleasant experience and a joyful journey

              Reviewed July 05, 2017

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              6.0
              Nidhi from India
              Family with young children
              Stayed 2 nights in June 2019

              Good buffet breakfast but other things were let down”

              Breakfast buffet was good Main course ordered separately was not up to the mark, we had to return the full bowl of sabzi which had only tomato gravy, too tangy for anyone to eat (yes they didn’t charge extra) (very very expensive against the quantity, especially the soups) Bed was very uncomfortable (215 room) worst ever experience Good list of activities to engage guests but not useful like cycles were in poor condition Tap not functioning properly (hope someone checks all this) Too many lizards around Staff behaviour was very good & polite Wouldn’t recommend anyone for the price we paid,there were other options on other websites but looking at “U tropicana” websites presentation and images we selected this one.

              Reviewed June 06, 2019

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              Dear Ms Nidhi, Greetings from U Tropicana Alibaug. At the outset we appreciate you taking valuable time out in giving us a detailed feedback on the various experiences encountered during your recent stay at our property. Honestly, quite taken aback to see gaps in basic elements in our service delivery process, to the otherwise routine standard operating procedure which we strictly maintain and control. Please accept my sincere apologies on these shortcomings, rest assured each and every part has been analysed for its occurrence and corrective measures backed with the required training has be initiated under my direct supervision. Will look forward to welcoming you again soon. Thanks & Warm Regards, Rajesh S. Bhande | General Manager | U Tropicana Alibaug

              Responded July 28, 2019
              Tropicana Resort & Spa Alibaug
              7.6
              Very good
              NAYAN from India
              Family with young children
              Stayed 1 night in January 2019

              Very good”

              I stayed here for a day. On check-in, our stay was upgraded to a Villa Room from Deluxe. Negatives: 1. Room service and house keeping was not prompt and they had no clue who has ordered what. Attendants were randomly knocking on the door (No door bell to Villa Rooms) and asking whether I have ordered something. 2. Food was little over priced, no other food joint around 2 kms area 3. Location of the restaurant is very far from Villa room and no lift access to 2nd floor 4. Bath mat, napkins, bathroom sleepers, toiletries, room service menu was not kept in the room before we checked in. 5. No soft closure installed to room doors of villa room, there used to be huge sound when doors are closed of my room as well other 2 rooms of our villa. It was very disturbing for our small kids sleep. 6. Doors of the wardrobe were very noisy and couldnt be closed properly 7. No children s playing area 8. No musical or cultural activities in the evening for entertainment

              Reviewed January 08, 2019

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