Exceptional”

I unknowingly booked wrong dates at one late night, assuming I have booked the date we had planned, we reached the hotel after 6 hours drive all the way from Vasai to Alibaug. We realised we booked wrong dates, then planned, as I had baby of 4 years along, was really worried as she was hungry and we were tired of driving. But the lady on reception named SHALAKA, made us feel very comfortable and helped us by altering the booking She is an asset for your property. Would like to see her promoted on my next visit. Other staff is great too. Your property is like a Oasis in Alibaug dessert. Lovely place. Thanks a lot Shalaka again.

Had a great stay!”

We stayed at U Tropicana for 2nights. Had a great time. Breakfast is awesome with a wide variety. The Lunch buffet and food ordered at the room were not that great. The rooms are very spacious and clean. All rooms overlook the pool, which is great. The swimming pool was a delight. However the only problem are the roads connecting to the resort, it's in a very bad condition. If you are looking for complete relaxation, with family, U Tropicana is the best place to be!

Weekend getaway from mumbai”

Searching for 2 nights getaway from Mumbai. Alibaug is perfect choice and u tropicana is the perfect hotel to stay with world class resort amenities . But the only drawback is location of the hotel which is 10 kms far away from.alibaug beach.

Truely awesome and value for money”

Awesome experience.. 10 on 10.. Luxurious resort, big rooms with a tasteful interior.. Great exteriors, bar, spa, gym, the cycles and cycling track was an interesting add-on.. Had the regular stuff like pool table, carrom etc. Oh also a small library.. Restaurant is good too, though food is expensive.. The bar is very good, nice ambiance, again a little costly one may say, but given the location and setting, it is not really expensive.. One negative: the resort is well off the main roads.. The drive to the resort is not easy.. The GPS based route is very problematic (especially if you have a big size car/ SUV), there is an alternate route for which boards exist but not perfectly located - best to call the resort and check the best route..

Very good property”

We stayed at U Tropicana for 2 nights and 3 days. Best part was that we were upgraded to Villa and it was just wonderful. The property is nicely maintained, staff is polite and cordial. The buffet breakfast was excellent. The in-house dining is very expensive with limited options. The resort has some very good organic soaps and trust me they were mind blowing. Overall a very good and happy stay

Value for money”

If you are looking for a place to relax in Alibaug with lots of open space and greenery, head to Tropicana. Courteous and cooperative staff. Awesome food. Minus: Approach road of about a kilometre is very bad.

Good staff and value for money”

This was our first stay and we were not disappointed! Exceptional service and staff are wonderful, attentive and charming. Our stay was faultless with a beautifully furnished and well appointed room, delicious breakfast, and relaxed atmosphere in the lounge and thoughtful 'little extras' at turndown. The staff are thoughtful without being intrusive, and they manage to predict your every need, even before you do! Thank you Mr. Fedrick for suggesting U Tropicana.

Excellent Resort and very pleasant stay”

Most comfortable, safe & amazing stay away from COVID for Birthday Celebrations. With prevailing COVID, we were scared to go out but when we saw the amazing images, which are exactly as the place is! We had most wonderful one day stay at Deluxe room The staffs are wonderfull, friendly and accomodating. The food is just great! There is no stress about housekeeping! They maintain resort cleaned and sanitized. The Restaurant was just superb and beautifully managed with all kind of Breakfast stuff. I am a Music Lover and FLUTE music playing in Restaurant in the morning while taking Breakfast just made my day. Restaurant manager PUJA was very courteous . It was nice experience for 4 of us! I found Reception Executives and JYOTI in Particular very welcoming and ready to facilitate in best possible way. Overall great experience!

GREAT PLACE FOR A BIG FAMILY-GROUP GETAWAY”

We loved our stay at U tropicana - we had 9 rooms on the gorund level which over look the pool. we were a group of 20 people with children and elderly. the f&b staff esp a gentleman named Prateek (if i have the name correct) who was extremely hospitable and looked after all our varied dietary requirements. hence he surely deserves this praise. the only downside was a few rooms were a bit run down, chipped walls mainly. needs some renovation. also no elevator and the restaurant being on the 2nd floor can be tiresome for the elderly. overall a great stay and would recommend the place if youre looking for a cheaper option than radisson.

Ideal weekend getaway”

I loved the place.Serene,green n peaceful.The rooms were clean n neat.Service was good n staff extremely courteous n friendly,hardworking n patient.The food was mediocre though...menu n quality needs to be spruced up a little bit.Otherwise value for money.I strongly feel u need to put up clear & visible directions to your location so that its easily approachable.Customer care (support)needs to be hands on...as most of tbe time they do not answer the phone.

review to help others”

Excellent value for money Would like to stay again in U- Tropicana in subsequent visits

Luxurious Resort but not value for money”

I stayed at U Tropicana on my Wedding Anniversary and it was very calm and luxurious. But the things that turned me off was the treatment at Reception while checking in at hotel. There was no welcome drink provided on arrival even though the same was given to other guests. Secondly, we were made to walk carrying our own heavy backpack in afternoon. Whereas other guest were dropped to their room in the same villa that we were staying in their in-house vehicle. I expected a better hospitality for the money they charge. Anyways rest everything was great.

Great stay ”

It's a really really good place to stay... The good part is that the rooms are really well thought out. Good space in the rooms. The bed is really good and it's big.. I hope all resorts have such comfortable beds The staff is really well spoken and they take care of you really well. The property itself is well maintained, very clean, and has holiday vibes.. Well stocked bar and a great restaurant .. Though at breakfast time it seemed a but small when all the guests came down for breakfast. The breakfast was good but somehow they just couldn't handle the traffic. Other wise all good. Close to kihim beach. But definitely far from alibagh Beach. You need your own vehicle. All in all a really good stay

SFS Reunion 1971 batch from Aurangabad Maharashtra.”

Superb Excellent Wonderful .We were a group of 16 senior citizens.I had informed them.They were smart enough to allot all 8 rooms on the ground floor. And all in a line. The property is beautiful.Swimming pool was awesome.Rooms were fantastic.All facing the pool and a sliding door on pool side.Small sit out area with 2 chairs.Beautiful surrounding .Pool side relaxing chairs were there.Towels were kept for swimmers. Umbrella overhead the chairs.There was games room with pool table carrom board rackets blocks cards etc.we all enjoyed in the games room also.The bar was playin g soft music which was enchanting.Then there were shades with indian style sitting area to enjoy tea coffee..The rooms were very spacious .Washroom was also spacious.Toileteries were in place.Staff is very cooperative.As soon as we entered the reception we were given a traditional warm Indian welcome with tilak. and garland.Breakfast was an elaborate spread.of indian and continental style.Fully satisfied guests.

Great stay”

The resort is beautiful with lots of large green spaces. Rooms are luxurious and staff is gentle and helpful. A play area for kids would be a welcome addition.

4Hrs road trip from mumbai or two hours trip via ferry (Gateway of India to Mandwa)”

Must visit weekend gateway for mumbaikars Destination Drive From Mumbai (via Pen): 5/5 Hotel property: 4/5 Check-in/Check-out: 2/5 Hotel location: 4/5 Sleep quality: 3/5 Room Service: 4/5 Al'carte Food Quality: 3/5 Breakfast options: 5/5 Meals and Restaurant Service: 3/5 Food Options nearby resort: 2.5/5 Indoor Games/Activities: 4/5 Outdoor Activities around hotel: 2.5/5 Value for money: 3.5/5 Bar service: 2.5/5 Lack of supervision and overall service assurance hindering this property to score better. Our trip was scheduled during weekdays so didn’t really caused major service lapses and was pretty much happy with my overall experience but not sure if they can maintain the same service levels during weekends or if there is any external function/event.

Good for relaxing getaway”

Property is big, well maintained, lot of places to click selfies, photos, staff courteous, due to covid , car sanitizing, temp check, swimming pool closed. We only had breakfast which was buffet and it was nice, though not wow. Room was nice. Bicycles are not maintained at all, a small play area for children with swings. Didnt try the SPA. Overall i would rate it as a 4 out of 5.Since we checked in late around 5:30 we requested the staff the next day on checkout , even though the property was vacant on a Monday to allow us some extra time to which they said 1 hour. But around 11:30 they started calling for the checkout. I think they could easily accomodate us for a few hours and they could have benefitted by we eating a lunch there. If the property is sold out we can understand but since the property was more than 60 perecent vacant they did not allow us. so a thumbs down for this.

Excellent”

I had stayed with my Family and a young kid...I must mention Staff was excellent and courteous..Hotels and rooms were well maintained... Continuous cleaning happening in and around the hotel. Buffet Breakfast was just awesome and also the chef cooked some variety on special request...Games zone were not upto the mark...the only set back was the road to reach the Hotel..Overall a very pleasant experience and a joyful journey

Good buffet breakfast but other things were let down”

Breakfast buffet was good Main course ordered separately was not up to the mark, we had to return the full bowl of sabzi which had only tomato gravy, too tangy for anyone to eat (yes they didn’t charge extra) (very very expensive against the quantity, especially the soups) Bed was very uncomfortable (215 room) worst ever experience Good list of activities to engage guests but not useful like cycles were in poor condition Tap not functioning properly (hope someone checks all this) Too many lizards around Staff behaviour was very good & polite Wouldn’t recommend anyone for the price we paid,there were other options on other websites but looking at “U tropicana” websites presentation and images we selected this one.

Very good”

I stayed here for a day. On check-in, our stay was upgraded to a Villa Room from Deluxe. Negatives: 1. Room service and house keeping was not prompt and they had no clue who has ordered what. Attendants were randomly knocking on the door (No door bell to Villa Rooms) and asking whether I have ordered something. 2. Food was little over priced, no other food joint around 2 kms area 3. Location of the restaurant is very far from Villa room and no lift access to 2nd floor 4. Bath mat, napkins, bathroom sleepers, toiletries, room service menu was not kept in the room before we checked in. 5. No soft closure installed to room doors of villa room, there used to be huge sound when doors are closed of my room as well other 2 rooms of our villa. It was very disturbing for our small kids sleep. 6. Doors of the wardrobe were very noisy and couldnt be closed properly 7. No children s playing area 8. No musical or cultural activities in the evening for entertainment