U Tropicana Alibaug Resort

The place looked recently done up and had lots of new staff, clearly making efforts to give guest a good experience. We had a family room with extra bed and it was large and spacious. The bar, is beautifully done and is a nice plave to hang out in the evening... Would recommend highly....

It's a really really good place to stay... The good part is that the rooms are really well thought out. Good space in the rooms. The bed is really good and it's big.. I hope all resorts have such comfortable beds The staff is really well spoken and they take care of you really well. The property itself is well maintained, very clean, and has holiday vibes.. Well stocked bar and a great restaurant .. Though at breakfast time it seemed a but small when all the guests came down for breakfast. The breakfast was good but somehow they just couldn't handle the traffic. Other wise all good. Close to kihim beach. But definitely far from alibagh Beach. You need your own vehicle. All in all a really good stay

Stayed there with my family occupied 4 rooms from 02nd Sept to 03rd Sept . (101,102,106,107) Stay was good ,clean rooms and will keep coming back, but the facilities requires upkeep , The dustbin in the room pedal was not working,the tiles were cracked in the room , Tables tennis court did not have ball and rackets , The carromboard had a dent in .

We were two daughters with an aged mother 85+....The property is well structured and laid out. Swimming pool is clean and well maintained. However, the pool does not open at sharp 8 am as per the timing. Suggest that the pool open earlier at 7.30 am. Restaurant on 2nd floor and they do not have lift so for elderly people it is an encumbrance to climb!!. Suggest that lift facility be provided. Also at specific points, support railings should be provided for the elderly so easy to climb or get down. Restaurant is spacious and has good view. Food was also delicious. Very elaborate breakfast spread. Suggest inclusion of pizza. They have cycling track..However cant be used much since the paver blocks were coming off so chance of toppling..also walking on paver blocks difficult..These need urgent attention and fixation. The table tennis play area should be located closer to the swimming pool. Linen in room needs washing up or change when new people arrive..they were smelly and dirty.

It is a lovely place if you want to stay in peace and enjoy the moments. Courteous staff, good food, ambience, live music, Gym, Spa, Pool and villas made the stay very comfortable.

I loved the place.Serene,green n peaceful.The rooms were clean n neat.Service was good n staff extremely courteous n friendly,hardworking n patient.The food was mediocre though...menu n quality needs to be spruced up a little bit.Otherwise value for money.I strongly feel u need to put up clear & visible directions to your location so that its easily approachable.Customer care (support)needs to be hands on...as most of tbe time they do not answer the phone.

Good Property, nice rooms, good facilities but the quality of food leaves a lot to be desired. Food is very expensive but not even worth half its price.

Pros - Nice big clean rooms with modern amenities Room facing pool with easy access Cons 1) Pool - not maintained well. Pool floor was bloated in places 2) No play area for kids. No slides etc available 3) Poor service. Staff were clueless with weekend crowd. For one day even buffet was not available. On other days lunch was not available till 2:00 PM. AC was leaking and no one was paying attention 4) had booked 4 months in advance and expected more based on price paid 5) nearest beach is only 2 km away but pickup and drop from hotel costs 300 Rs one way

I unknowingly booked wrong dates at one late night, assuming I have booked the date we had planned, we reached the hotel after 6 hours drive all the way from Vasai to Alibaug. We realised we booked wrong dates, then planned, as I had baby of 4 years along, was really worried as she was hungry and we were tired of driving. But the lady on reception named SHALAKA, made us feel very comfortable and helped us by altering the booking She is an asset for your property. Would like to see her promoted on my next visit. Other staff is great too. Your property is like a Oasis in Alibaug dessert. Lovely place. Thanks a lot Shalaka again.

Very nice facilities, good staff, buffet needs improvement however alacarte meals are very good. A tad expensive though.

The resort is beautiful with lots of large green spaces. Rooms are luxurious and staff is gentle and helpful. A play area for kids would be a welcome addition.

Must visit weekend gateway for mumbaikars Destination Drive From Mumbai (via Pen): 5/5 Hotel property: 4/5 Check-in/Check-out: 2/5 Hotel location: 4/5 Sleep quality: 3/5 Room Service: 4/5 Al'carte Food Quality: 3/5 Breakfast options: 5/5 Meals and Restaurant Service: 3/5 Food Options nearby resort: 2.5/5 Indoor Games/Activities: 4/5 Outdoor Activities around hotel: 2.5/5 Value for money: 3.5/5 Bar service: 2.5/5 Lack of supervision and overall service assurance hindering this property to score better. Our trip was scheduled during weekdays so didn’t really caused major service lapses and was pretty much happy with my overall experience but not sure if they can maintain the same service levels during weekends or if there is any external function/event.

Looking forward to visit again...

We are fully satisfied and happy guests returning with lovely memories.We could not ask for anything more.

Superb Excellent Wonderful .We were a group of 16 senior citizens.I had informed them.They were smart enough to allot all 8 rooms on the ground floor. And all in a line. The property is beautiful.Swimming pool was awesome.Rooms were fantastic.All facing the pool and a sliding door on pool side.Small sit out area with 2 chairs.Beautiful surrounding .Pool side relaxing chairs were there.Towels were kept for swimmers. Umbrella overhead the chairs.There was games room with pool table carrom board rackets blocks cards etc.we all enjoyed in the games room also.The bar was playin g soft music which was enchanting.Then there were shades with indian style sitting area to enjoy tea coffee..The rooms were very spacious .Washroom was also spacious.Toileteries were in place.Staff is very cooperative.As soon as we entered the reception we were given a traditional warm Indian welcome with tilak. and garland.Breakfast was an elaborate spread.of indian and continental style.Fully satisfied guests.

We loved our stay at U tropicana - we had 9 rooms on the gorund level which over look the pool. we were a group of 20 people with children and elderly. the f&b staff esp a gentleman named Prateek (if i have the name correct) who was extremely hospitable and looked after all our varied dietary requirements. hence he surely deserves this praise. the only downside was a few rooms were a bit run down, chipped walls mainly. needs some renovation. also no elevator and the restaurant being on the 2nd floor can be tiresome for the elderly. overall a great stay and would recommend the place if youre looking for a cheaper option than radisson.

I must say it's a nice property.Food is also good....Breakfast was OK. ...for vegetarians they don't have live counters in breakfast ......which I didn't like.....They provide free cycles for kids and adults to move around....which was the best part....swimming pool was OK as the chlorine content was toooo much.staff was polite and helpful.....Nice place to relax ..

I had stayed with my Family and a young kid...I must mention Staff was excellent and courteous..Hotels and rooms were well maintained... Continuous cleaning happening in and around the hotel. Buffet Breakfast was just awesome and also the chef cooked some variety on special request...Games zone were not upto the mark...the only set back was the road to reach the Hotel..Overall a very pleasant experience and a joyful journey

Excellent staff

Came across Snakes in front of our room and so had to shift from groundfloor to first and so utilising pool bcame difficult. Many lizards outside room. Spraying should b done to keep thm away and especially during monsoons a board should be put up warning about Snakes. Resort premises are very good and staff is also good. Good food and rooms big enough for three people. In all a nice resort