U Zenmaya Phuket Resort
U Zenmaya Phuket Resort
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9.2
Exceptional

"Great room, facilities and very nice staffs."

Thao

|

July 22, 2016

Superior - Bed U Zenmaya Phuket Resort
Superior - Bed
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Lobby U Zenmaya Phuket Resort
Lobby
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Swimming pool [outdoor] U Zenmaya Phuket Resort
Swimming pool [outdoor]
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Swimming pool [outdoor] U Zenmaya Phuket Resort
Swimming pool [outdoor]
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See map U Zenmaya Phuket Resort
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Very good
Location
7.8
See all 6 photos U Zenmaya Phuket Resort
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What guests are saying:
The breakfast was awesome and the service are best.
April from Philippines
Couple
The staffs were very nice and friendly.
Wasin from Thailand
Family with young children
This was our third visit to U Zenmaya in four months.. again the same conclusion: an amazing hotel in all respects. Fantastic location, great rooms with seaview, amazing buffet breakfast and a very friendly staff.. for sure, we will be back again.
Mogens from Denmark
Couple
I enjoyed the view very much. Staffs were friendly and service was prompt. The only con was there wasn’t any food stalls or convenient shop nearby. Nonetheless, there was shuttle to town, but limited timing.
Jee from Singapore
Group
Excellent resort in Phuket. Not far from Airport and close to Pathong, Kamala beach, Nai thorn beach (The most beautiful beach in Phuket). U Zenmaya has good service, best view and room is very clean and beautiful.
Sasiwimol from Thailand
Couple
luxury, comfort, clean, spectacular ocean view, polite staff with smile hanging on their face, nice dinner, reasonable price for food and beverage, however there is room for improvement for their breakfast
fooyung from Malaysia
Couple
Check in time was a bit delayed but overall was a great stay. The hotel sits on the hill which provides spectacular views. There is no access to beach though. The staffs were very nice and friendly. Highly recommedned.
Wasin from Thailand
Family with young children
It was good stay, all staff was polite despite one major issue i faced several times is when you call room service. They never show up !! Every time i require anything i have to look for them and take what i want from the trolley.
Nizar from United Arab Emirates
Couple
Excellent
From 1732 reviewsSee what guests said
8.5
/
10
Exceptional room comfort and quality
9.1
Recommended by 88% of guests
Value for money8.6
Distance to city center5 km
Location rating7.8
Nearest airportPhuket International Airport (HKT)
Distance to airport20.7 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

Select your room
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 8 hours ago | 11 travelers are looking at this property right now
Deluxe Sea View Pool Access
Deluxe Sea View Pool Access
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
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Superior
Superior
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
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Suite Sea View
Suite Sea View
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 1 king bed
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Premium Deluxe Room
Premium Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
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Deluxe Sea View
Deluxe Sea View
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
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Double Deluxe
Double Deluxe
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
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Suite Pool Access
Suite Pool Access
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
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Double Deluxe
Double Deluxe
...
  • Balcony/terrace
  • Shower
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Double room - De Luxe
Double room - De Luxe
...
  • Balcony/terrace
  • Shower
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Superior Single
Superior Single
...
  • Balcony/terrace
  • Smoking allowed
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Have a question for U Zenmaya Phuket Resort?

What people love about the property

  • 8.8
    Excellent

    "Good view with nice staff."

    Duangruedee

    |

    April 12, 2016

  • 10.0
    Exceptional

    "Nice view, Nice staff"

    Ackapol

    |

    June 14, 2017

  • 9.6
    Exceptional

    "Jacuzzi is also good and comfortable =)"

    Ka M.

    |

    September 23, 2016

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More about U Zenmaya Phuket Resort

More about U Zenmaya Phuket Resort

9.6
Exceptional

"Great hotel with good service"

Preeyanuth

|

September 26, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Staffs were very warm, helpful and friendly."

Pei L.

|

November 1, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1732)Booking.com Reviews (397)
8.5
/
10
Cleanliness8.8
Facilities8.5
Location7.8
Room comfort and quality9.1
Service8.8
Value for money8.6
Provided by verified guests of Agoda
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All guests (1732)
All room types

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Showing 1225 verified guest comments
12345
10.0
Exceptional
sarinnee from Thailand
Couple
Superior
Stayed 1 night in January 2019
They made you feel special here”
The staff are real nice. I got an upgrade to sea view deluxe room and really enjoy one night here. The fresh fruit juice and the breakfast buffet are what I love here. We can walk down to the semi-private beach for sunset view. If you have a car, it is convenient to stay here. Normally I don’t stay at the same place twice but U Zen Maya is exquisite and even beyond my expectation with the upgrade. Just book the room in advance, the y would try to upgrade the first comer and repeated guests.
Reviewed January 17, 2019
9.2
Exceptional
Andrew from United States
Couple
Deluxe Sea View
Stayed 1 night in December 2018
Very nice resort with great food and location.”
If you’re looking for a resort near Patong Beach this is a great place. Staff was very nice and accommodating. Great food and drinks. Very comfortable beds with spectacular views. We moved rooms during our stay and can’t tell you for the life of me why one room had mini bar included and other did not as they were similar bookings... The lower complex is much quieter with nicer rooms. Only negatives were the gym had a musty smell and the next door complex iguana beach can have some loud parties that can be heard from your room.
Reviewed January 08, 2019
Dear Mr. Andrew, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 09, 2019
U Zenmaya Phuket Resort
10.0
Exceptional
Sanjay from Australia
Family with teens
Superior
Stayed 4 nights in January 2019
A wonderful place and people”
We enjoyed our stay at one of the best resorts we have stayed at. The staff were wonderful and their hospitality rounded off a great location and good amenities. The only missing link is the labs of a beach .......
Reviewed January 19, 2019
10.0
Exceptional
ajay from Canada
Family with young children
Premium Deluxe Room
Stayed 3 nights in January 2019
Unforgettable stay”
Amazing service,amazing sea view and great breakfast. Best thing was we can have breakfast anytime in the room. We also booked Amatara wellness sea view suite for 2 days (suprising I cannot see the sea view) and it was not as good as Uzenmaya for double the price.
Reviewed January 18, 2019
9.6
Exceptional
Johan from Sweden
Family with young children
Deluxe Sea View
Stayed 6 nights in December 2018
Great staff, clean, calm and very good food”
Large rooms comfortable rooms, not crowded around pool (spent 6 days around new year which is high season). Food very good and reasonably priced (but the price on beer is in the upper segment on Phuket). Beach very small and rocky and 10 minutes to Patong beach, the only actual downside on this wonderful hotel. The staff are ALL very warm, friendly and helpful, one of the best we've ever experienced!
Reviewed January 16, 2019
Dear Johan, Warm greetings from U Zenmaya. We are truly pleased that you enjoyed the comforts of our room as well as the swimming pool that complemented by the view of Andaman Sea. It brings great inspiration to the team, knowing that we have given you a memorable experience. While we appreciate your glowing compliments, we also thank you for the candid feedback for which we are extremely grateful. We hope your future travels also take you to Thailand as we look forward to welcoming you back for another great moment at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager
Responded January 18, 2019
U Zenmaya Phuket Resort
10.0
Exceptional
Semion from Australia
Family with young children
Deluxe Sea View Pool Access
Stayed 3 nights in December 2018
5 stars service”
even though the hotel is better suited for relaxation and not a holiday with little kids - all of us enjoyed the stay immensely. the staff were very helpful and catering. So far the best hotel in Phuket we have stayed.
Reviewed December 29, 2018
Dear Semion, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 01, 2019
U Zenmaya Phuket Resort
9.2
Exceptional
Teck from Malaysia
Family with young children
Superior
Stayed 1 night in September 2018
Clean, big, beautiful pool, quiet”
Is a very big , clean room space especially with young kid. Enjoy the infinity pool. Mind the location is at hill and quiet place hence plan your meal /grocery. We enjoy the facilities and dining in the hotel.
Reviewed January 15, 2019
Dear Teck, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 16, 2019
U Zenmaya Phuket Resort
2.8
Majeed
Couple
Superior
Stayed 6 nights in January 2019
Not recommended”
This should not be a 5 star hotel, the front desk (Thip) has attitude and very bad customer service, she is snappy and you do not feel comfortable talking to her, all other hotels provide free shuttle to patong but they charge 100 baht. Room sheets and towels had a bad smell amd some of them was dirty, they do not chamge the sheets daily althought i asked them to. No sound proofing at all, whoever walks inbthe hallway can hear you and you hear them, you keep hearing the guy with the wistle outside amd the cars. Breakfast has good varity but the area is not clean, many flies around the fruit section. Room key stop working often amd you have to go down to the front desk to ask them to fix it. Mosquitos everywhere, in the room and outside. Haor dryer in the room is very old and rusty and did not work well, no iron in the room, asked for one and they provided an old iron with a steel boared which i jad to use bed sheets as cover. Location is nice if you only want to stay at the hotel but no public transportation aroung the hotel amd ot is not safe to walk to patong from there. Fridge does not cool the drinks at all. I do not recommend this hotel to anyone especially someone who is looking for a 5 star hotel.
Reviewed January 14, 2019
Dear Majeed, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 16, 2019
U Zenmaya Phuket Resort
9.2
Exceptional
Li from Malaysia
Couple
Deluxe Sea View
Stayed 3 nights in December 2018
Frieny staffs. Great views”
Enjoyed my stay at this hotel. The staffs are friendly. The property is a big far from Patong night market (one way about 15mins, Tuk Tuk cost about 300 each trip), however, the hotel is amazing with nice view. The room is big and clean. Breakfast buffet has limited options but good quality.
Reviewed December 10, 2018
Dear Li, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded December 12, 2018
U Zenmaya Phuket Resort
8.0
Excellent
Panpath from Thailand
Business traveler
Superior
Stayed 3 nights in July 2018
Great Panoranic Ocean View”
A great place to stay, while you are on business trip or vacation. The Ocean view will help you to release all stresses and tried from working. Restaurant has lot of choices for breakfast. Staff are all right but not the best. Room is large & clean.
Reviewed November 05, 2018
Dear Khun Panpath, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Management Team
Responded November 18, 2018
U Zenmaya Phuket Resort
8.0
Excellent
Panpath from Thailand
Business traveler
Superior
Stayed 1 night in July 2018
Panoramic Ocean View”
I like U Hotel very much either this Phuket or the other U hotels such as Pattaya. The design is fantastic, rooms are great, swimming pool is the second of none, restaurant is superb! Breakfast is delicious, lot of choices. Staff are good. The Ocean view helped to release our stress from working very well.
Reviewed November 05, 2018
Dear Khun Panpath, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Management Team
Responded November 18, 2018
U Zenmaya Phuket Resort
8.8
Excellent
Abdulhameed from Kuwait
Family with young children
Premium Deluxe Room
Stayed 11 nights in December 2018
Excellent accommodation”
Excellent hotel and facilities. The staff were all great to me and the family. Clean and well kept. The only drawback is that it is noisy, you can clearly hear the guests in the outside dinning area and the noise from the street is clearly audible in the rooms. Otherwise this is a great hotel with an awsome view and amazing staff.
Reviewed January 01, 2019
Dear Abdulhameed, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 01, 2019
U Zenmaya Phuket Resort
8.0
Excellent
Cherice from South Africa
Couple
Deluxe Sea View
Stayed 7 nights in December 2018
Honeymoon stay”
Great view. Friendly staff. Supposed to be an adults only hotel but there were children. Breakfast selection could be improved. Last shuttle time is quite early, have to take a tuk tuk if you want to stay out till later.
Reviewed December 25, 2018
Dear Cherice, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 01, 2019
U Zenmaya Phuket Resort
10.0
Exceptional
vareerat from Thailand
Couple
Suite Sea View
Stayed 1 night in May 2018
Exceptional”
Nice stay with excellent service :)
Reviewed January 08, 2019
Dear Khun Vareerat, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 09, 2019
U Zenmaya Phuket Resort
8.8
Excellent
Kiew from Malaysia
Couple
Deluxe Sea View
Stayed 2 nights in September 2018
Hotel staff was very attentive ”
The hotel staff was very attentive. It happened to be my boyfriend’s birthday. I didn’t have any special requirements, but the hotel staff sent the cake to the room !Next time visit phuket sure will stay this hotel again!
Reviewed October 01, 2018
Dear Kiew, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
Responded October 17, 2018
U Zenmaya Phuket Resort
9.2
Exceptional
Christopher from Canada
Solo traveler
Deluxe Sea View
Stayed 1 night in May 2018
Good resort hotel”
This is quite the resort hotel, there was a private pool just outside the room, shared with two other rooms. This is a great place to stay if you just want to relax and do nothing, The downside is that it is somewhat remote from the nightlife and activities of Phuket and taxis from the hotel are not as reasonable as one might expect.
Reviewed September 20, 2018
Dear Valued Customer, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of especially with the people mentioned from you. It was my pleasure to meet you personally. I do thank you for the feedback you gave to me. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
Responded September 21, 2018
U Zenmaya Phuket Resort
8.0
Excellent
Carlo from Singapore
Couple
Superior
Stayed 3 nights in August 2018
Awesome view”
I think the main attraction of this hotel is the awesome sea view; it is very serene and relaxing! I like their service too! The common areas are also clean including the swimming pool. The food is OK, not really the best, but passable, except for the super salty glass noodles with prawn. I like their booster drink every morning! My only thumbs down feedback are as follows: (1) room is not sound-proof; the room beside us is family who is super noisy even at the middle of the night; I think the room is too crowded and also when they ring the door bell it can be heard from our room. (2) the shuttle service to Patong Beach should at least be free of charge (3) I think Agoda should also indicate if the room is sea view, we were surprise to know that our room (Superior) is facing the road, when we booked in Agoda we were thinking "superior room" will be sea view. When we request for transfer, the sea view (deluxe room) is fully booked! Disappointing indeed
Reviewed August 23, 2018
Dear Carlo, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. A genuine smile and positive appearance is absolutely of paramount importance for us. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Management Team
Responded November 18, 2018
U Zenmaya Phuket Resort
8.8
Excellent
Norsalimah from Singapore
Solo traveler
Deluxe Sea View
Stayed 4 nights in July 2018
Excellent”
U Zenmaya is an amazing resort if you just want to chill & relax. It's location is perfect, not too far from the town if you want to go shopping. Breakfast buffet menu can be improved and should include Halal food choices too as there are a lot of Muslim guests too. Water flow for the jacuzzi is not strong so it took awhile to fill up the tub. However, the staffs are always smilling and very accomodating.
Reviewed August 03, 2018
Dear Valued Customer, Please accept our apologies for the disappointment experienced during your stay. We carefully listened to the your comments as this is a huge help for our improvement. The attention of our Executive Chef had been called to ensure food served is fresh and including Halal food. It was a pleasure to have served you and we hope there is another chance of welcoming you back. We truly appreciate the valuable review you have for our resort. Thank you so much for staying with us. See you again. Best regards, Veerasak Sibunruang General
Responded August 11, 2018
U Zenmaya Phuket Resort
10.0
Exceptional
Steve from United States
Couple
Superior
Stayed 3 nights in December 2018
Exceptional”
The staff were great went out of their way to help us
Reviewed December 25, 2018
Dear Mr. Steve, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Responded January 01, 2019
U Zenmaya Phuket Resort
10.0
Exceptional
Lucksanara from Thailand
Business traveler
Superior
Stayed 1 night in November 2018
Will stay here next time for sure”
The hotel is a small hotel with 50 rooms. The staff is so nice and friendly. They upgrated the room for me. You can choose the pillow which suit you, extra soft, firm, etc. The breakfast has a lot of choice. You can choose breakfast in room if want. The hotel has parking provide. If no car, the have bus Baht 100 per each to nearby shopping mall and Patong Beach. The room is clean.
Reviewed December 01, 2018
Dear Khun Lucksanara, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, Vathanya Phantachai
Responded December 03, 2018
U Zenmaya Phuket Resort
12345
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  • Very good location
  • Patong Beach