This property is in high demand!
Booked 22 times
Free Wi-Fi in all rooms!
Booked 22 times
|Value for money||8.6|
|Distance to city center||5 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||20.8 km|
"The receptors are very polite."
April 27, 2018
"Swimming pool is nice with the great view."
June 25, 2018
"Love my room with seaview and jacuzzi inside, very spacious."
August 7, 2018
"The staff is so nice and friendly."
December 1, 2018
Nestled in the heart of Patong, U Zenmaya Phuket Resort is an ideal spot from which to discover Phuket. The excitement of the city center is only 5 km away. For those of you who want to venture out, Zorbing at Rollerball, Boss Tailor, Tsunami Monument are just some of the attractions available to visitors.
Offering hotel guests superior services and a broad range of amenities, U Zenmaya Phuket Resort is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
50 rooms spread over 4 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, clothes rack, complimentary tea, free welcome drink, mirror can be found in selected rooms. The hotel's recreational facilities, which include fitness center, outdoor pool, spa, massage, billiards are designed for escape and relaxation. With an ideal location and facilities to match, U Zenmaya Phuket Resort hits the spot in many ways.
"Excellent hotel and facilities."
January 1, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
U Zenmaya Phuket Resort
Show reviews that mention
Great breakfast with stunning view”
Even though this may be a small hotel compared to others, the breakfast is just great with a fresh juice and a variety of choice. The view is stunning and the staffs were very helpful. Try to request the exact room before checking in otherwise you will get another room at the same range instead of the room you see in Agoda.
Dear Siregran, Warm greetings from U Zenmaya Phuket. We are truly pleased to learn that you have loved your stay with us. My team and I were very happy to know how much you relaxed and enjoyed the luxury comfort of our facilities, complimented by the nature beauty of the Andaman Sea. Likewise, our Chefs are delighted to note that you also enjoyed our lavish breakfast. We hope your future travels also take you to Phuket as it would be a genuine pleasure to welcome you back to U Zenmaya. Yours sincerely, Yaowanarth Phothiprom, General Manager
Room was in great condition and service was great. But, I booked this room for my just married sister's honeymoon and I requested decoration for honeymoon. I was told she only get a slice of cake but no room decoration. She was a bit disappointed as she was looking forward for the decoration
Dear zulaikha, Warm greeting from U Zenmaya Phuket. We are glad to learn that you enjoyed the facilities of the hotel. While we appreciate you glowing compliment, we also take note of your candid feedback. We highly regard our guest’s constructive comment to help us maintain high standard that guest should expect and enjoy in our hotel. Please accept my sincere apologies for the inconvenience caused due to the service lapses encountered during stay. It is with regret that our team missed the opportunity to delight you, but as I know we can do better, I would relish the opportunity to redeem ourselves and we eagerly await the privilege to one day welcoming you back at U Zenmaya Phuket on a stay that truly reflects our promise. Sincerely yours, Yaowanarth Phothiprom, General Manager
The hotel was very clean and room was beautiful. The 24 hours check in check out policy and the unique anytime anywhere breakfast were really covenient. It was an overall a great experience with U Zenmaya
Dear Marhani, Thank you for your short and sweet compliments. We are truly pleased to learn that you have loved your stay with us. My team and I were happy to know how much you relaxed and enjoyed the luxury comfort of our facilities, complimented by the nature beauty of the Andaman Sea. Likewise, the Chefs were delighted to note that you also enjoyed our anytime anywhere breakfast. We excitedly look forward to welcoming you back for another great moment at U Zenmaya Phuket in the not too distant future. Yours sincerely, Yaowanarth Phothiprom General Manager
Satisfied and happy stay”
Early check in at 11am, happy! Everything was good and satisfied. If really to comment something, I feel the shelter bus should be free, no doubt not ex only bht 100 for round trip per pax. And, the hotel massage I will rate 7/10 based on the service vs price. Overall *thumbups* defiantly will come back again.
Dear Roy, Thank you for your short and sweet compliments. We are truly pleased to learn that you have loved your stay with us. We are grateful for your kind words and your candid feedback as we excitedly look forward to welcoming you back for another great moment at U Zenmaya Phuket. Warm regards, Yaowanarth Phothiprom General Manager
Great place for vacation”
Great place with stunning beach view and private jacuzzi inside your room, and all the staff served with great sincerity. We missed the breakfast on one day, n its a bit disappointed to discover that the breakfast could be served directly to your room at anytime of the day depends on your preference. It would be better if the staff could remind us during checkin. But overall it is totally worth the price!
Nice pool view”
I like that you can stay 24-hour check in and check out. Jacuzzi is a bit run down and not that clean. You can smell damp at the corner of the Jacuzzi. Pool has a really nice view. Staff is good except the one at the egg station in the breakfast area.
Dear Khun Chitcahnok, Warm greeting from U Zenmaya Phuket. We appreciated your taking time to highlight warm hospitality of our team. It is worthy to note how much you enjoyed our 24 hours room usage policy as well as the nature beauty of the Andaman Sea from our hotel. On a different note, we thank you for your comments for which we are extremely grateful. Your feedback regarding the Jacuzzi has been noted and immediate correction was implemented. Please accept my sincere apologies for this inconvenience caused. We would be delighted to welcome you back for another great moment at U Zenmaya Phuket in the not too distant future. Khob Khun Ka Yaowanarth Phothiprom General Manager
Enjoyed the stay”
Check in was a disappointment. Arrived at hotel , 10.30 am. I was told I can’t check in till 2pm. But previously I had the idea that check in check out was based on a 24 hours system. But that wasn’t the case. Sadly even at 2.30 room was not ready. At 2.45 I lost my patients and demanded to check in and only then I was able to check in. Eateries are too far away hence all my meals were at the restaurant. Food was excellent. The hotel caters for Trips to the nearest town, for a fee but these trips are not too frequent. Hotel is tastefully built and the rooms very excellent! Truly a unique experience.
Five stars hotel where you have to call for basic things in restroom such comb, dental kit, razor ”
The location a bit far from city and staff seems friendly but less training. Hotel have 24 hr. services policy then please ensure your previous guess dont make late check out until 5 pm. and hotel ask you to hang around outside hotel while you so tried from trip and ask for welcome drink and they said will serve in the room but the room not ready yet and of cause we dont get it. After late check in from previous guess we found the the pillow was wet and dirty so the staff say um yes it may happen from previous guess without changing the new one for us so scary. Some Chineses love to play game with noise in library room. So i paid more expensive for 3 days 2 nights for my bad experience??
Dear Khun Siripen, May I begin by thanking you for bringing your experience to our attention and as it is through your comments that we are able to maintain and indeed improve upon the service that we deliver to our guests. I would like to extend my genuine apologies for the aspects of your stay which caused you the disappointment as our sole intention is that all our valued guests have an enjoyable and rewarding U experience. Guest satisfaction is what we take very seriously, and we are disheartened that we did not have the opportunity for service recovery during your stay. Your valuable comments have been noted and please be assured that immediate corrective actions were implemented to the team concerned so that this serves as a lesson which cannot be repeated. We are sorry for any inconvenience and whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. Respectfully yours, Yaowanarth P. General Manager
The room design is the best and cleanliness is good. The view from my room is quite beautiful but it very near the restuarant area and it feel like unprivate for using a Jacuzzi because everyone can see my face or see thru my room. Breakfast buffet is very good and reasonable what we pay. The staff is very good, they take care us a lot.
Stay with a view!”
Beautiful gigantic rooms with a view! Perfectly located, u are not too far from Patong madness and not too far from beautiful Kamala and Surin beach either. Infinity pool was breath taking. Breakfast was good but was repetitive (stayed 4 nights and got bored of the same menu from the 3rd day) AC in the rooms need a fixing, they don't cool well. Staff are really really courteous and responsive! They just goofed my breakfast on the day of checkout, if you are checking out early make sure to double check your name is there on their breakfast list so that they can pack it for you. My check out was at 4am and inspite of mentioning this they forgot about it and gave me seven 11 sandwiches which spoilt my stomach real bad! Besides this, an amazing and a beautiful experience! Would definitely recommend staying here!
This is a place you can choose if you want some distance from the Patong Beach Madness and noise. It is on a main road connecting you to Patong within 5km. The resort is not a Beach front property, it does have a rocky coastline location with access to "a beach" which is a sandy inlet of sorts, very nice and a sound bite all in itself. The staff here are spot on as is the Chef. Breakfast is awesome for its size, selection, freshness and restocking levels. Menu was very nice,, tasty, ample portions, modest service times. Its Phuket so the bar prices are there... The closest Family Mart is 2.5k for a local beer, wine or spirit. Resort has MTB and MC for rent if your insurance covers you. Shuttle to Patong is timely as is the van to AP. Cheaper and honest prices compared to Taxi Mafia. Rooms are super clean, great bed, jacuzzi, the best drip coffee you'll ever get. and the staff will bring you kit if TSA took it when you checked in on the flight. Free too! and it's great bathroom kit.
Dear Khun Frank, Our sincerest Thank you for your delightful description of your excellent experience at U Zenmaya Phuket. We are truly pleased to learn that your short stay with us was a relaxing and enjoyable one. Our Chefs are glad to note how much you enjoyed our lavish breakfast at Zeascape restaurant. Likewise, I am delighted to share with the Housekeeping team for their impeccable service and efficiency at all time. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket in the not too distant future. Graciously yours, Yaowanarth Phothiprom General Manager
Hotel was great the stay was great they upgraded me to a suite which was very nice of them the view was breath taking but i hope One thing i wish they work on is the room privacy as the bar is very close to the rooms and u cant keep the curtains open
Dear srmed, Warm greeting from U Zenmaya Phuket. We are happy to know that your short stay with us was a relaxing one. We are also glad to learn how much you enjoyed the spectacular view of the Andaman Sea from your room. On a different note, we thank you for your candid feedback for which we are extremely grateful. We hope for another privilege to be at your service and welcome you again at U Zenmaya Phuket in future visit to Thailand. Kind regards, Yaowanarth Phothiprom, General Manager
A Fabulous Retreat”
U Zenmaya is in an amazing location. Most of the rooms have great views, jacuzzi and/or direct access to a pool. The rooms and facilities are well maintained. The restaurant/bar, spa, reception and cleaning staff were over the top wonderful in the 3 weeks we stayed with U Zenmaya. The room/restaurant prices are very reasonable compared to what we saw in Patong downtown plus the location is tranquil. The hotel offers rides into town. We absolutely enjoyed our stay here and would return again.
Dear Ali, Thank you for choosing U Zenmaya Phuket as your holiday destination. We are thrilled to read that you have loved your stay with us. We are delighted to know how much you relaxed and enjoyed the nature beauty of the Andaman Sea from our property, more importantly, the efficiency and warm hospitality of our team. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket. Warm regards, Yaowanarth Phothiprom General Manager
perfect stay beautiful scenery”
it s just perfect including friendly staffs except 1 receptionist. we re 2 families 8 persons spent 2 perfect nights and everyone 100% satisfaction. sadly 1 female receptionist, she ruined my feeling eventually although I have tried to be patient due to her multi inappropriate information and attitude. I didn t even want to ask her name and looked at her face when checked out. I would like to recommend seriously that she strongly needs job training soonest. that s the only reason I m writing this review for U Zenmaya and the valued guests onward.
Dear Jai, Thank you for bringing your experience to our attention and as it is through your comments that we are able to maintain and improve upon the service that we deliver to our guests. Please accept my genuine apologies for the aspects of your stay which caused you some disappointment as our sole intention is that all our valued guests have an enjoyable and rewarding U experience. Guest satisfaction is what we take very seriously, and we are disheartened that we did not have the opportunity for service recovery during your short stay with us. Your valuable comments have been addressed with the respective department to ensure that the corrective actions and the training will be immediately imposed. Despite your experience at U Zenmaya, and as I know we can do better, I would relish the opportunity to redeem ourselves and hope one day we have the opportunity of welcoming you back on a stay that truly reflex our promise. Yours Sincerely, Yaowanarth Phothiprom General Manager
U Zenmaya.. our fourth visit and again: lovely and amazing”
This was our fourth stay at U Zenmaya, and once more we concluded that this is simply the best. Big comfortable rooms (we had a sea view room with private spa-pool on the veranda). The location is perfect, with a lovely view Breakfast is amazing Staff very friendly and helpfull .. truly excellent service The massage at the spa is very good. .. on a scale of 1 to 10, we award U Zenmaya 12 Surely, we will be back to this lovely place
Dear Mogens, Our sincerest Thank you for sharing your enthusiastic review of U Zenmaya Phuket. Getting reviews like yours ranks among our favourite things! We are thrilled to read about your amazing resort experience throughout your stay. Hospitality is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Our team is inspired to read your glowing compliments. We hope you plan another trip to your “island home” in Phuket soon as we look forward to creating more awesome adventures with you. Warmest regards, Yaowanarth Phothiprom General Manager
Sea view at my room is gorgeous yet pity that there were rains during my stay. The pool connects with the sea which is very nice despite its small size. Staff are very friendly and helpful. Needa take shuttle (which costs THB100 per round trip) to the putong beach and downtown. Overall quite nice experience.
Dear Nga, Warm greeting from U Zenmaya Phuket. We are truly pleased to learn that your short visit with us was a relaxing and enjoyable one. Our staff had been more than happy to note how much you appreciated their efficiency and warm Thai hospitality. We hope your future travel also take you to Thailand as we look forward to welcoming you back for another great moment at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom, General Manager
Pros and cons”
The view is cosy and really nice scenery. Thanks for the birthday cake and song. Location is an issue if you plan to go shopping. It’s more of a relaxing location as there’s no shops around. It’s In The middle of the mountain next to the sea. We chose it so we have no complain. Paid for the view. The cons part is what annoyed me. They have flexible check out time. Thus, this caused us to wait very Long for the check in time. We reach 2pm+, was told the room only ready by 3.30pm. So we waited and have our late lunch there. Go counter 4pm, but seem that the room was not ready and was asked to wait another 5 minutes? What I can say is that they should have done better by sending an email beforehand to inform us what time we can check in for the first day as they have the estimated timing for the previous group that is checking out. So that we can plan our time to go other places before reaching hotel. Last day, we were already been told that the check out time is the same as what time we checked in which is 3.30pm. But our room card was deactivated at 2pm? It’s ok if our room is near to the reception. But ours is quite a distance. We have to walk back. Quite disappointing. Their organising coordination works is sth I was shocked. Their flexible check out time sounds appealing but the check in period makes it poor due to Long waiting. Should really give us an email to let us know what time we can check in instead. Overall, it’s still a nice atmosphere and nice place. Might consider revisiting same resort but not the corner room.
Shower had mould, and You’re Far From Everything”
Weird check in / check out rules. Usually 45-60 minute delay before checking in, if not worse. “Private Pool” Access isn’t private at all. Bed was uncomfortable for a deluxe suite, and overall it’s in the middle of nowhere. You have to go to a different hotel 2km away to rent a motorbike for example. Stay far away.
Dear Andrew, Thank you for choosing U Zenmaya Phuket as your holidays destination and thanking you for reviewing your stay with us. We highly regard our guest’s constructive comments as it is through your comments that we are able to maintain and indeed improve upon the service that we deliver to our valued guests. Your comment regarding the comfort of bed and shower have been noted and we take serious consideration of your suggestions. At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, you can enjoy your stay for a full 24 hours. However, during high occupancy periods, guest rooms may not be immediately available. As the General Manager, I deeply regret the inconvenience you experienced and please accept my most heartfelt apologies that our team was not able to completely delight you during your stay with us. Sincerely yours, Yaowanarth Phothiprom General Manager
This is a beautiful hotel. Go for the deluxe sea view pool access room. It’s great to wake up every morning with private breakfast in your room facing the the sea. Staff is wonderful, especially Pam. Thank you Pam. You are one of the reason why we will come back to U Zenmanya. again.
Dear Michael, Warm greetings and it was our genuine pleasure to welcome you to U Zenmaya Phuket. We are thrilled to read that you have loved your stayed with us and it is worthy to note how much you enjoyed the view of Andaman Sea from your room. It brings great inspiration to the team, knowing that we have given you a memorable experience. I am very pleased to share with Pan that she never failed to amaze and delight you during your stay. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager
They made you feel special here”
The staff are real nice. I got an upgrade to sea view deluxe room and really enjoy one night here. The fresh fruit juice and the breakfast buffet are what I love here. We can walk down to the semi-private beach for sunset view. If you have a car, it is convenient to stay here. Normally I don’t stay at the same place twice but U Zen Maya is exquisite and even beyond my expectation with the upgrade. Just book the room in advance, the y would try to upgrade the first comer and repeated guests.
Dear Khun Sarinnee, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management
Free Wi-Fi in all rooms!