U Zenmaya Phuket Resort
Free Wi-Fi
2018

U Zenmaya Phuket Resort

6/181 Moo 6, Kamala, Kathu, Patong, Phuket, Thailand, 83150
- View on map
Superior - Bed U Zenmaya Phuket Resort
Superior - Bed
    Removed from saved list
    Lobby U Zenmaya Phuket Resort
    Lobby U Zenmaya Phuket Resort
    Beach U Zenmaya Phuket Resort
    Superior - Bed U Zenmaya Phuket Resort
    See all 65 photos
    Exterior view U Zenmaya Phuket Resort

    U Zenmaya Phuket Resort Reviews

    8.5
    Excellent
    /10
    (1978 reviews)See what guests said
    9.2
    Exceptional

    "Staff was very nice and accommodating."

    Andrew

    -

    January 8, 2019

    9.1
    Exceptional room comfort and quality
    Recommended by 90% of guests

    Things you’ll love about U Zenmaya Phuket Resort

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Very good
    Location
    7.9
    See map
    Very good location
    Popular
    Nearby
  • Patong Beach3.61 km
  • Kamala Beach3.64 km
  • Phuket Fanta Sea3.8 km
  • Surin Beach5.91 km
  • Karon Beach8.92 km
  • Wat Chalong10.57 km
  • Phuket Big Buddha11.21 km
  • Kata Beach11.51 km
  • Nai Harn Beach16.54 km
  • Promthep Cape18.45 km
  • Value for money8.6
    Distance to city center5 km
    Location rating7.9
    Nearest airportPhuket International Airport (HKT)
    Distance to airport20.8 km

    Rooms available at U Zenmaya Phuket Resort

    9.1
    Exceptional
    Room comfort & quality
    Deluxe Sea View Room with Pool Access and Jacuzzi
    Deluxe Sea View Room with Pool Access and Jacuzzi
    ...
    • Room size: 50 m²/538 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Sea View Suite with Jacuzzi
    Sea View Suite with Jacuzzi
    ...
    • Room size: 70 m²/753 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
      Enter dates to see prices
      Superior
      Superior
      ...
      • Room size: 33 m²/355 ft²
      • Balcony/terrace
      • 2 single beds
      Enter dates to see prices
      Premium Deluxe Sea View Room with Jacuzzi
      Premium Deluxe Sea View Room with Jacuzzi
      ...
      • Room size: 35 m²/377 ft²
      • Sea view
      • 1 king bed
      Enter dates to see prices
      Deluxe Sea View Room with Jacuzzi
      Deluxe Sea View Room with Jacuzzi
      ...
      • Room size: 35 m²/377 ft²
      • Sea view
      • 1 king bed
      Enter dates to see prices
      Sea View Suite with Pool Access and Jacuzzi
      Sea View Suite with Pool Access and Jacuzzi
      ...
      • Room size: 60 m²/646 ft²
      • Sea view
      • 1 king bed
      Enter dates to see prices
      Double Or Twin Premium Sea View
      Double Or Twin Premium Sea View
      ...
        Enter dates to see prices
        Room Executive
        Room Executive
        ...
        • Balcony/terrace
        Enter dates to see prices
        Twin/Double room - Premium - De Luxe
        Twin/Double room - Premium - De Luxe
        ...
        • Balcony/terrace
        Enter dates to see prices
        Have a question for U Zenmaya Phuket Resort?

        What people love about U Zenmaya Phuket Resort

        • 10.0
          Exceptional
          Staff 

          "The staff is so nice and friendly."

          Lucksanara

          |

          December 1, 2018

        • 8.8
          Excellent

          "Excellent hotel and facilities."

          Abdulhameed

          |

          January 1, 2019

        • 9.6
          Exceptional
          Staff 

          "The receptors are very polite."

          Piyakarn

          |

          April 27, 2018

        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about U Zenmaya Phuket Resort

        More about U Zenmaya Phuket Resort

        9.6
        Exceptional

        "Great pool, excellent staff who are friendly and fantastic f..."

        Gary

        |

        August 22, 2018

        An overview

        Show less

        What they offer

        8.8
        Excellent

        "Staff is helpful."

        Sirikul

        |

        June 25, 2018

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of U Zenmaya Phuket Resort from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (1978)Booking.com Reviews (442)
        8.5
        /
        10
        Cleanliness8.8
        Facilities8.6
        Location7.9
        Room comfort and quality9.1
        Service8.8
        Value for money8.6
        All languages
        All guests (1978)
        All room types

        Show reviews that mention 

        Showing 1346 verified guest comments
        12345
        9.2
        Exceptional
        Wing from Hong Kong
        Couple
        Premium Deluxe Sea View Room with Jacuzzi
        Stayed 3 nights in May 2019

        Great place for vacation”

        Great place with stunning beach view and private jacuzzi inside your room, and all the staff served with great sincerity. We missed the breakfast on one day, n its a bit disappointed to discover that the breakfast could be served directly to your room at anytime of the day depends on your preference. It would be better if the staff could remind us during checkin. But overall it is totally worth the price!

        Reviewed May 17, 2019
        9.2
        Exceptional
        Chitchanok from Thailand
        Group
        Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in April 2019

        Nice pool view”

        I like that you can stay 24-hour check in and check out. Jacuzzi is a bit run down and not that clean. You can smell damp at the corner of the Jacuzzi. Pool has a really nice view. Staff is good except the one at the egg station in the breakfast area.

        Reviewed May 10, 2019

        Dear Khun Chitcahnok, Warm greeting from U Zenmaya Phuket. We appreciated your taking time to highlight warm hospitality of our team. It is worthy to note how much you enjoyed our 24 hours room usage policy as well as the nature beauty of the Andaman Sea from our hotel. On a different note, we thank you for your comments for which we are extremely grateful. Your feedback regarding the Jacuzzi has been noted and immediate correction was implemented. Please accept my sincere apologies for this inconvenience caused. We would be delighted to welcome you back for another great moment at U Zenmaya Phuket in the not too distant future. Khob Khun Ka Yaowanarth Phothiprom General Manager

        Responded May 29, 2019
        U Zenmaya Phuket Resort
        9.2
        Exceptional
        Valsala from Malaysia
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in April 2019

        Enjoyed the stay”

        Check in was a disappointment. Arrived at hotel , 10.30 am. I was told I can’t check in till 2pm. But previously I had the idea that check in check out was based on a 24 hours system. But that wasn’t the case. Sadly even at 2.30 room was not ready. At 2.45 I lost my patients and demanded to check in and only then I was able to check in. Eateries are too far away hence all my meals were at the restaurant. Food was excellent. The hotel caters for Trips to the nearest town, for a fee but these trips are not too frequent. Hotel is tastefully built and the rooms very excellent! Truly a unique experience.

        Reviewed May 05, 2019
        8.4
        Excellent
        Ivan from Malaysia
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in May 2019

        Good breakfast with restaurant overlooking the Andaman sea(not beach side though) ”

        Staff are warm n helpful, hospitality of Thai ppl are superb.

        Reviewed May 18, 2019

        Dear Ivan, Warm greeting from U Zenmaya Phuket. We are glad to note that your short visit with us was a relaxing and enjoyable one. Our Chefs were truly pleased to learn how much you enjoy our lavish breakfast. More than Chefs, our team was also pleased by your encouraging feedback. We hope your future travels also take you to Thailand as we look forward to welcoming you back for another great moment at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager

        Responded June 03, 2019
        U Zenmaya Phuket Resort
        10.0
        Exceptional
        Frank from Thailand
        Solo traveler
        Superior
        Stayed 1 night in March 2019

        Almost Perfect”

        This is a place you can choose if you want some distance from the Patong Beach Madness and noise. It is on a main road connecting you to Patong within 5km. The resort is not a Beach front property, it does have a rocky coastline location with access to "a beach" which is a sandy inlet of sorts, very nice and a sound bite all in itself. The staff here are spot on as is the Chef. Breakfast is awesome for its size, selection, freshness and restocking levels. Menu was very nice,, tasty, ample portions, modest service times. Its Phuket so the bar prices are there... The closest Family Mart is 2.5k for a local beer, wine or spirit. Resort has MTB and MC for rent if your insurance covers you. Shuttle to Patong is timely as is the van to AP. Cheaper and honest prices compared to Taxi Mafia. Rooms are super clean, great bed, jacuzzi, the best drip coffee you'll ever get. and the staff will bring you kit if TSA took it when you checked in on the flight. Free too! and it's great bathroom kit.

        Reviewed April 01, 2019

        Dear Khun Frank, Our sincerest Thank you for your delightful description of your excellent experience at U Zenmaya Phuket. We are truly pleased to learn that your short stay with us was a relaxing and enjoyable one. Our Chefs are glad to note how much you enjoyed our lavish breakfast at Zeascape restaurant. Likewise, I am delighted to share with the Housekeeping team for their impeccable service and efficiency at all time. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket in the not too distant future. Graciously yours, Yaowanarth Phothiprom General Manager

        Responded April 02, 2019
        U Zenmaya Phuket Resort
        9.2
        Exceptional
        srmed from United Arab Emirates
        Couple
        Premium Deluxe Sea View Room with Jacuzzi
        Stayed 2 nights in March 2019

        Exceptional”

        Hotel was great the stay was great they upgraded me to a suite which was very nice of them the view was breath taking but i hope One thing i wish they work on is the room privacy as the bar is very close to the rooms and u cant keep the curtains open

        Reviewed March 21, 2019

        Dear srmed, Warm greeting from U Zenmaya Phuket. We are happy to know that your short stay with us was a relaxing one. We are also glad to learn how much you enjoyed the spectacular view of the Andaman Sea from your room. On a different note, we thank you for your candid feedback for which we are extremely grateful. We hope for another privilege to be at your service and welcome you again at U Zenmaya Phuket in future visit to Thailand. Kind regards, Yaowanarth Phothiprom, General Manager

        Responded March 22, 2019
        U Zenmaya Phuket Resort
        8.8
        Excellent
        hing from Malaysia
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in March 2019

        Nice resort for relaxation”

        Good facilities and friendly staff. Far from patong beach but have shuttle bus to patong beach @100baht round trip. Got a local restaurant 5mins walk away. Resort is nice to spend all time there. Hotel provide up to 24hrs check out time.

        Reviewed March 10, 2019

        Dear Hing, Our sincerest Thank You for your delightful description of your U experiences. We are thrilled to learn that you had a wonderful time with us. I am delighted to share with my team how much they continued to make each and every experience a truly memorable one. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket in the not too distant future. Warm regards,, Yaowanarth Phothiprom, General Manager

        Responded March 12, 2019
        U Zenmaya Phuket Resort
        10.0
        Exceptional
        Ali from United States
        Family with young children
        Deluxe Sea View Room with Jacuzzi
        Stayed 21 nights in February 2019

        A Fabulous Retreat”

        U Zenmaya is in an amazing location. Most of the rooms have great views, jacuzzi and/or direct access to a pool. The rooms and facilities are well maintained. The restaurant/bar, spa, reception and cleaning staff were over the top wonderful in the 3 weeks we stayed with U Zenmaya. The room/restaurant prices are very reasonable compared to what we saw in Patong downtown plus the location is tranquil. The hotel offers rides into town. We absolutely enjoyed our stay here and would return again.

        Reviewed February 24, 2019

        Dear Ali, Thank you for choosing U Zenmaya Phuket as your holiday destination. We are thrilled to read that you have loved your stay with us. We are delighted to know how much you relaxed and enjoyed the nature beauty of the Andaman Sea from our property, more importantly, the efficiency and warm hospitality of our team. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket. Warm regards, Yaowanarth Phothiprom General Manager

        Responded March 02, 2019
        U Zenmaya Phuket Resort
        3.2
        Andrew from Canada
        Couple
        Sea View Suite with Pool Access and Jacuzzi
        Stayed 2 nights in May 2019

        Shower had mould, and You’re Far From Everything”

        Weird check in / check out rules. Usually 45-60 minute delay before checking in, if not worse. “Private Pool” Access isn’t private at all. Bed was uncomfortable for a deluxe suite, and overall it’s in the middle of nowhere. You have to go to a different hotel 2km away to rent a motorbike for example. Stay far away.

        Reviewed May 05, 2019

        Dear Andrew, Thank you for choosing U Zenmaya Phuket as your holidays destination and thanking you for reviewing your stay with us. We highly regard our guest’s constructive comments as it is through your comments that we are able to maintain and indeed improve upon the service that we deliver to our valued guests. Your comment regarding the comfort of bed and shower have been noted and we take serious consideration of your suggestions. At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, you can enjoy your stay for a full 24 hours. However, during high occupancy periods, guest rooms may not be immediately available. As the General Manager, I deeply regret the inconvenience you experienced and please accept my most heartfelt apologies that our team was not able to completely delight you during your stay with us. Sincerely yours, Yaowanarth Phothiprom General Manager

        Responded May 06, 2019
        U Zenmaya Phuket Resort
        9.6
        Exceptional
        JAI from South Korea
        Family with young children
        Deluxe Sea View Room with Jacuzzi
        Stayed 2 nights in February 2019

        perfect stay beautiful scenery”

        it s just perfect including friendly staffs except 1 receptionist. we re 2 families 8 persons spent 2 perfect nights and everyone 100% satisfaction. sadly 1 female receptionist, she ruined my feeling eventually although I have tried to be patient due to her multi inappropriate information and attitude. I didn t even want to ask her name and looked at her face when checked out. I would like to recommend seriously that she strongly needs job training soonest. that s the only reason I m writing this review for U Zenmaya and the valued guests onward.

        Reviewed February 15, 2019

        Dear Jai, Thank you for bringing your experience to our attention and as it is through your comments that we are able to maintain and improve upon the service that we deliver to our guests. Please accept my genuine apologies for the aspects of your stay which caused you some disappointment as our sole intention is that all our valued guests have an enjoyable and rewarding U experience. Guest satisfaction is what we take very seriously, and we are disheartened that we did not have the opportunity for service recovery during your short stay with us. Your valuable comments have been addressed with the respective department to ensure that the corrective actions and the training will be immediately imposed. Despite your experience at U Zenmaya, and as I know we can do better, I would relish the opportunity to redeem ourselves and hope one day we have the opportunity of welcoming you back on a stay that truly reflex our promise. Yours Sincerely, Yaowanarth Phothiprom General Manager

        Responded February 16, 2019
        U Zenmaya Phuket Resort
        10.0
        Exceptional
        Mogens from Denmark
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 3 nights in January 2019

        U Zenmaya.. our fourth visit and again: lovely and amazing”

        This was our fourth stay at U Zenmaya, and once more we concluded that this is simply the best. Big comfortable rooms (we had a sea view room with private spa-pool on the veranda). The location is perfect, with a lovely view Breakfast is amazing Staff very friendly and helpfull .. truly excellent service The massage at the spa is very good. .. on a scale of 1 to 10, we award U Zenmaya 12 Surely, we will be back to this lovely place

        Reviewed February 04, 2019

        Dear Mogens, Our sincerest Thank you for sharing your enthusiastic review of U Zenmaya Phuket. Getting reviews like yours ranks among our favourite things! We are thrilled to read about your amazing resort experience throughout your stay. Hospitality is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Our team is inspired to read your glowing compliments. We hope you plan another trip to your “island home” in Phuket soon as we look forward to creating more awesome adventures with you. Warmest regards, Yaowanarth Phothiprom General Manager

        Responded February 05, 2019
        U Zenmaya Phuket Resort
        10.0
        Exceptional
        Michael from Singapore
        Couple
        Deluxe Sea View Room with Pool Access and Jacuzzi
        Stayed 5 nights in January 2019

        Beautiful hotel”

        This is a beautiful hotel. Go for the deluxe sea view pool access room. It’s great to wake up every morning with private breakfast in your room facing the the sea. Staff is wonderful, especially Pam. Thank you Pam. You are one of the reason why we will come back to U Zenmanya. again.

        Reviewed January 22, 2019

        Dear Michael, Warm greetings and it was our genuine pleasure to welcome you to U Zenmaya Phuket. We are thrilled to read that you have loved your stayed with us and it is worthy to note how much you enjoyed the view of Andaman Sea from your room. It brings great inspiration to the team, knowing that we have given you a memorable experience. I am very pleased to share with Pan that she never failed to amaze and delight you during your stay. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager

        Responded January 22, 2019
        U Zenmaya Phuket Resort
        10.0
        Exceptional
        sarinnee from Thailand
        Couple
        Superior
        Stayed 1 night in January 2019

        They made you feel special here”

        The staff are real nice. I got an upgrade to sea view deluxe room and really enjoy one night here. The fresh fruit juice and the breakfast buffet are what I love here. We can walk down to the semi-private beach for sunset view. If you have a car, it is convenient to stay here. Normally I don’t stay at the same place twice but U Zen Maya is exquisite and even beyond my expectation with the upgrade. Just book the room in advance, the y would try to upgrade the first comer and repeated guests.

        Reviewed January 17, 2019

        Dear Khun Sarinnee, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management

        Responded February 04, 2019
        U Zenmaya Phuket Resort
        9.2
        Exceptional
        Andrew from United States
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in December 2018

        Very nice resort with great food and location.”

        If you’re looking for a resort near Patong Beach this is a great place. Staff was very nice and accommodating. Great food and drinks. Very comfortable beds with spectacular views. We moved rooms during our stay and can’t tell you for the life of me why one room had mini bar included and other did not as they were similar bookings... The lower complex is much quieter with nicer rooms. Only negatives were the gym had a musty smell and the next door complex iguana beach can have some loud parties that can be heard from your room.

        Reviewed January 08, 2019

        Dear Mr. Andrew, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management

        Responded January 09, 2019
        U Zenmaya Phuket Resort
        10.0
        Exceptional
        Semion from Australia
        Family with young children
        Deluxe Sea View Room with Pool Access and Jacuzzi
        Stayed 3 nights in December 2018

        5 stars service”

        even though the hotel is better suited for relaxation and not a holiday with little kids - all of us enjoyed the stay immensely. the staff were very helpful and catering. So far the best hotel in Phuket we have stayed.

        Reviewed December 29, 2018

        Dear Semion, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management

        Responded January 01, 2019
        U Zenmaya Phuket Resort
        9.2
        Exceptional
        Li from Malaysia
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 3 nights in December 2018

        Frieny staffs. Great views”

        Enjoyed my stay at this hotel. The staffs are friendly. The property is a big far from Patong night market (one way about 15mins, Tuk Tuk cost about 300 each trip), however, the hotel is amazing with nice view. The room is big and clean. Breakfast buffet has limited options but good quality.

        Reviewed December 10, 2018

        Dear Li, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management

        Responded December 12, 2018
        U Zenmaya Phuket Resort
        8.8
        Excellent
        Hock from Thailand
        Family with young children
        Premium Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in April 2019

        Great place”

        Far from Patong

        Reviewed May 05, 2019
        10.0
        Exceptional
        Jennifer from Malaysia
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in July 2018

        Awesome!!! ”

        Love everything about this hotel. Definitely will be back.

        Reviewed May 02, 2019

        Dear Jennifer, Thank you for your short and sweet compliment. We are truly pleased that your short visit to U Zenmaya Phuket was a relaxing and enjoyable one. It brings great inspiration to the team, knowing that we have given you a memorable experience. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket in the not too distant future. Graciously yours, Yaowanarth Phothiprom

        Responded May 03, 2019
        U Zenmaya Phuket Resort
        9.2
        Exceptional
        Waraporn from Thailand
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 1 night in March 2019

        Infinity poll was superb”

        Nice hotel with good staffs and facilifies

        Reviewed April 26, 2019

        Dear Khun Waraporn, Thank you for choosing U Zenmaya as your holidays destination. We are truly pleased to learn that your short stay with us was a relaxing and enjoyable one. Our team is glad to note how much you appreciated their warm hospitality. We look forward to welcoming you back for another great moment at U Zenmaya in the not too distant future. Khub Khun Ka Yaowanarth Phothiprom Genearnal Manager

        Responded April 28, 2019
        U Zenmaya Phuket Resort
        6.0
        kris from Singapore
        Couple
        Deluxe Sea View Room with Jacuzzi
        Stayed 3 nights in April 2019

        Mediocre hotel with poor housekeeping”

        We had to wait a while for check-in as there was only 1 person at the reception. Breakfast was disappointing. Housekeeping was lacking and the staff did not understand what we requested. The plus items are a nice jacuzzi and swim pool.

        Reviewed April 20, 2019

        Dear Kris, Thank you for reviewing your stay with us, it was our pleasure to welcome you to U Zenmaya Phuket. I would like to extend my genuine apologies for the aspects of your stay which caused you some disappointment as our sole intention is that all our valued guests have an enjoyable and rewarding U experience. Guest satisfaction is what we take seriously, and we are disheartened that we did not have the opportunity for service recovery during your stay. Your comment regarding the efficiency of Housekeeping and your breakfast experience have been noted and the corrective actions were immediately imposed to ensure that we do not miss the opportunity of delighting our guests. May I end by saying that despite your experience at U Zenmaya, and as I know we can do better, I would relish the opportunity to redeem ourselves and we eagerly await the privilege to one day welcoming you back for a much better impression of our amenities and service. Regards, Yaowanarth P. General Manager

        Responded April 29, 2019
        U Zenmaya Phuket Resort
        12345
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        U Zenmaya Phuket Resort
        |Excellent 8.5
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Very good location
        • Patong Beach