UCSI Hotel Kuching

UCSI Hotel Kuching

Lot 2864, Block 7, Muara Tebas Land, Kuching, 93050 Sarawak, Malaysia., Kuching City Center, Kuching, Malaysia
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Superior Room Twin Beds - Room plan UCSI Hotel Kuching
Superior Room Twin Beds - Room plan
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    Interior view UCSI Hotel Kuching
    Swimming pool [outdoor] UCSI Hotel Kuching
    Swimming pool [outdoor] UCSI Hotel Kuching
    Superior Room Twin Beds - Room plan UCSI Hotel Kuching
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    Lobby UCSI Hotel Kuching

    Guest reviews

    8.0
    Excellent
    /10
    (265 reviews)See what guests said
    8.0
    Very good

    "Overall is good."

    KIU M.

    -

    January 8, 2019

    8.6
    Excellent cleanliness
    Recommended by 89% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Bar

    This property is in high demand!Last booked 6 hours ago | 6 travelers are looking at this property right now
    Good
    Location
    6.7
    See map
    Nearby
    Popular
  • Sarawak Orchid Garden4.48 km
  • Tukang Besi Jetty4.77 km
  • Fusion Medic4.94 km
  • Mojo5.72 km
  • Ipanema5.75 km
  • Maybank5.77 km
  • Grappa5.78 km
  • Mohamed Yahia & Sons5.83 km
  • Popular Book Co5.84 km
  • Monkeebar5.86 km
  • Value for money8.2
    Distance to city center8.5 KM
    Location rating6.7
    Nearest airportKuching International Airport (KCH)
    Distance to airport11.1 km
    Select your room
    Superior Room Twin Beds
    Superior Room Twin Beds
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 2 single beds
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    Superior Room King
    Superior Room King
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 1 king bed
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    Suite - 1 King Bed
    Suite - 1 King Bed
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 38 m²/409 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    SUPERIOR ROOM.
    SUPERIOR ROOM.
    ...
    • Shower and bathtub
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    SUITE ROOM.
    SUITE ROOM.
    ...
    • Shower and bathtub
    Enter dates to see prices
    Super Deluxe.
    Super Deluxe.
    ...
    • Shower and bathtub
    Enter dates to see prices
    DELUXE ROOM.
    DELUXE ROOM.
    ...
    • Shower and bathtub
    Enter dates to see prices

    What people love about the property

    • 7.2
      Very good

      "its okay as superb spacious room and bathroom."

      LILIAN

      |

      August 22, 2018

    • 10.0
      Exceptional

      "My family is happy with our stay here."

      Jenepher

      |

      December 11, 2018

    • 8.0
      Very good

      "Rooms are nicely decorated with modern amenities."

      farah A.

      |

      November 13, 2018

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    More about UCSI Hotel Kuching

    More about UCSI Hotel Kuching

    7.2
    Very good

    "Staffs very friendly and helpful."

    LILIAN

    |

    August 22, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Breakfast buffet is good!"

    Edwin

    |

    December 31, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (265)Booking.com Reviews (143)
    8.0
    /
    10
    Cleanliness8.6
    Facilities8.3
    Location6.7
    Service8.1
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (265)
    All room types

    Show reviews that mention 

    Showing 81 verified guest comments
    12345
    7.2
    Very good
    Camellina from Malaysia
    Family with young children
    Superior Room King
    Stayed 1 night in February 2019
    Quite and far from the city”
    Hotel room was exceptional. How ever, the location is quite far from the city. But for those who seek for a quite n relaxing stay should consider to stay here..the pool was great since there were less occupant.
    Reviewed February 06, 2019
    Hello Camellina, Thank you for choosing to stay with us and for your kind review. We are truly delighted to learn that you had an enjoyable stay at UCSI Hotel. Our team look forward to welcome your return. Wishing you a pleasant day ahead! Liana P. Front Office Manager UCSI Hotel Kuching
    Responded February 13, 2019
    UCSI Hotel Kuching
    8.0
    Excellent
    farah from Malaysia
    Business traveler
    Superior Room Twin Beds
    Stayed 2 nights in October 2018
    Modern rooms with beautiful river view”
    Rooms are nicely decorated with modern amenities. I am very satisfied with the size of the room because there are plenty of space for prayer purpose, luggage storage, and room dining. The view of Sarawak river is so beautiful from the room, there's no need to step out for sunrise and sunset view.
    Reviewed November 13, 2018
    Good Evening Farah, Thank you for choosing to stay with us. We are truly delighted to learn that you enjoyed the luxurious accommodation offered with splendid view from your room that helped made your stay memorable. We hope to welcome you back soon. Kind Regards, Liana P. Front Office Manager UCSI Hotel
    Responded January 02, 2019
    UCSI Hotel Kuching
    10.0
    Exceptional
    MAZNI from Malaysia
    Couple
    SUPERIOR ROOM.
    Stayed 1 night in October 2018
    Good place for relaxation ”
    Will repeat for sure! Maybe you can improve your breakfast next time. Enjoyed our stay so much! Staff was so kind and friendly. The view was just purrfect. Thanks for your hospitality. Much love from me ♥️
    Reviewed October 30, 2018
    6.4
    Good
    Jack from Malaysia
    Couple
    Superior Room King
    Stayed 2 nights in December 2018
    not bad ”
    over all is good and we even booked again for two days this new years eve the thing i dont like and disapointed is breakfast this hotel are culinary arts school so ive always expecting for more yummy foods 😁 please need to improve . this our second time to stay here ucsi .i love the pool and view but tad bit sad because my window mirror is dirty couldnt see the view outside on my third time hope its clean already .but still i would stay here again and again with hubby .anyways the guy in receptionist are nice smiling face thanks
    Reviewed December 26, 2018
    Hello Jack, Thank you for choosing UCSI Hotel. Many thanks for reflecting on your recent stay with us and sharing important feedback of the overall experience. I have shared your feedback with our team who would continually seek ways to further enhance guest stay experience. In the meantime, take care and we hope to welcome you back to the hotel soon. Have a great day ahead! Liana P. Front Office Manager UCSI Hotel
    Responded December 27, 2018
    UCSI Hotel Kuching
    9.2
    Exceptional
    MIRA from Malaysia
    Couple
    Superior Room King
    Stayed 3 nights in December 2018
    Perfect hotel if you dont mind to drive 20mins away from city”
    The hotel interior is very nice, modern and during our stay, theres not much guests cause weekdays so its so peaceful. I've requested room with bathtub, and the room was perfect. Everything is complete in the room with hi-speed wifi, room with Sarawak's river view, iron together with iron board, hairdryer and smart TV. My husband and I were so happy staying here for 4 days 3 nights for our honeymoon. The breakfast provided also was good. The distance from hotel to the city is 20mins away but we dont mind since we used to drive a lot in KL and the traffic in Kuching is not hectic at all. Overall, we had and amazing stay at UCSI Hotel Kuching from 19th Dec to 22nd Dec 2018. :)
    Reviewed December 24, 2018
    Dear Mira, Thank you for choosing to stay with us during your honeymoon period and taking the time to write us such a lovely review. It is always delightful to hear our fantastic guestroom equipped with high speed wifi with fantastic river view helped made your time here much more enjoyable and memorable. We certainly look forward to being of service to you again in the near future. Best Regards, Liana P. Front Office Manager UCSI Hotel
    Responded December 27, 2018
    UCSI Hotel Kuching
    5.2
    Leonard from Malaysia
    Family with young children
    Superior Room Twin Beds
    Stayed 2 nights in December 2018
    Nice new room......”
    Nice new room, comfortable and clean but there's a strange odour coming from the bathroom each time we flush the toilet. The smell will spread to the rest of the room if the bathroom door is not closed properly. Kindly look into this issue. Might be due to poor ventilation or poor drainage works.
    Reviewed December 18, 2018
    8.8
    Excellent
    Esther
    Family with young children
    Superior Room Twin Beds
    Stayed 5 nights in December 2018
    Great view and facilities but not so great with transportation and far from the city. ”
    If you have your own transportation it was not a big deal to stay here. But if you don’t, be ready to wait for grab which will take much of your time and money. Plus, you are considered in remote area because it was far from the city (mall, food, entertainment and etc.) BUT if you want to be near with BCCK, for me it is worth my pennies. Other than that, the view, facilities and the warm welcome from UCSI’s staff are great.
    Reviewed December 12, 2018
    Dear Esther, Thank you for choosing to stay with us and for your kind review. We are truly delighted to learn that you had an enjoyable stay at UCSI Hotel. Our team look forward to welcome your return. Wishing you a pleasant day ahead! Liana P. Front Office Manager UCSI Hotel Kuching
    Responded January 02, 2019
    UCSI Hotel Kuching
    10.0
    Exceptional
    Jenepher from Malaysia
    Family with young children
    Superior Room Twin Beds
    Stayed 2 nights in December 2018
    worth your money”
    My family is happy with our stay here. we love the pool very much. The room is spacious for family. Thank you to the front office manager for upgrading our room. Thank you to the housekeeper for promoting this hotel. They just have to improve the refill station during breakfast. Overall two tumbs up for the hotel. A very good place for family getaway.
    Reviewed December 11, 2018
    Hello Jenepher, Thank you for extending such a great accolade of your experience with us! We are especially appreciative of your lovely compliments for our team, they really excel when it comes to great customer care so it is nice to be acknowledged. However, we apologies for the inconveniences that you have faced during your breakfast experience at our Quad. I have shared your feedback with our team who would continually seek ways to further enhance the dining experience. We look forward to welcome you back to the hotel soon. Regards, Liana P. Front Office Manager UCSI Hotel
    Responded December 27, 2018
    UCSI Hotel Kuching
    8.4
    Excellent
    ANDREW from Malaysia
    Business traveler
    Deluxe King
    Stayed 3 nights in August 2018
    Nice Hotel but location A bit disappointed ”
    Enjoy the hotel with big modern, and nice room. But hotel surrounding got no shops or any convenient store. Recomended those doing own driving only. As the nearest shops might need 5-10 mins drive. Free hotel parking provided too!
    Reviewed August 26, 2018
    5.6
    Sim from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in February 2019
    Unable to access pool facility”
    Booked this place for a short vacation as well as for the view which we opt for using the pool however it was under maintenance felt so dissapointed & luckily we still manage to have buffet for breakfast which is pleasant
    Reviewed February 16, 2019
    8.0
    Excellent
    KIU from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in December 2018
    Breakfast to be improved”
    Overall is good. However, breakfast need to be improved, as it wasn't served on time and food are below average....
    Reviewed January 08, 2019
    9.2
    Exceptional
    Edwin from Malaysia
    Family with young children
    Superior Room Twin Beds
    Stayed 1 night in December 2018
    Exceptional”
    Breakfast buffet is good!
    Reviewed December 31, 2018
    Dear Edwin, Thank you for choosing to stay with us and for your kind review. We are truly delighted to learn that you had an enjoyable stay at UCSI Hotel. Our team look forward to welcome your return. Wishing you a pleasant day ahead! Liana P. Front Office Manager UCSI Hotel Kuching
    Responded January 02, 2019
    UCSI Hotel Kuching
    10.0
    Exceptional
    Dayang from Malaysia
    Family with young children
    Superior Room King
    Stayed 1 night in December 2018
    Nice view”
    No regret! Everything is 👍🏻👌🏻
    Reviewed December 25, 2018
    Hello Dayang, Thank you for choosing to stay with us and for your kind review. We are truly delighted to learn that you had an enjoyable stay at UCSI Hotel. Our team look forward to welcome your return. Wishing you a pleasant day ahead! Liana P. Front Office Manager UCSI Hotel Kuching
    Responded December 27, 2018
    UCSI Hotel Kuching
    9.2
    Exceptional
    Mohd from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in December 2018
    Very nice view across the riverine from the room”
    No hightea yet
    Reviewed December 24, 2018
    Dear Mohd, Thank you for choosing to stay with us. We are truly delighted to learn that you enjoyed the luxurious accomodation offered with splendid view from your room that helped made your stay memorable. We hope to welcome you back soon. Kind Regards, Liana P. Front Office Manager UCSI Hotel
    Responded December 27, 2018
    UCSI Hotel Kuching
    8.4
    Excellent
    Wee from Malaysia
    Family with young children
    Stayed 1 night in December 2017
    toilet is poor”
    Everything is good except the toilet. After use the bathtub we release the water but its make the floor flooding ... and when check in the floor are not clean still have many hair and dust on the floor. Overall is good just the cleaning need to improved and the toilet need to repair.
    Reviewed December 26, 2017
    Dear Wee, Thank you for taking your time to share your experience on your recent trip. We appreciate the observation and pointers you’ve put out. Our sincere apologies for the shortfalls nevertheless we will look into the matters for improvement. Sincerely Raymond Agan Asst. Front Office Manager
    Responded January 11, 2018
    UCSI Hotel Kuching
    8.8
    Excellent
    Sumayyah from Malaysia
    Business traveler
    Superior Room Twin Beds
    Stayed 1 night in August 2017
    Excellent hotel for the price I paid”
    I check in after checking out from another hotel that didnt have what I need. The location is not as near as the other hotels due to my meetings was mainly around the airport area. But this is Kuching, so the longest ride was just around 20 mins. No eateries nearby, so you are much dependent on the hotel's food. This unfortunately due to the very new hotel was not up to par with the hotel look and feel. Staff was excellent. Room as well. If I have to comment, the in room iron has a very short cord that doesnt make it feasible to do any ironing. Wifi was fast, tv channels offering are good. Bed was comfy. And the view from the breakfast area are stunning, overlooking the sarawak river. I really hope the hotel can maintain its facilities and improve on the food quality and offering. I was dissapointed with my laksa sarawak.
    Reviewed August 17, 2017
    Dear Sumayyah, Thank you so much for your review and for choosing UCSI Hotel as your choice of accommodation in Kuching, Sarawak. We are delighted to hear that you enjoyed your stay with us. I will share your feedback with all respective departments, as an encouragement for our staff to strive harder in delivering great service for all our valued guests. We sincerely appreciate your feedback and we look forward to welcome you back again in the near future. Once again, thank you so much for your patronage and for reviewing UCSI Hotel Kuching at Agoda. We hope we could have the chance to serve you again soon! Sincerely, Raymond Ho Duty Manager
    Responded February 02, 2018
    UCSI Hotel Kuching
    9.2
    Exceptional
    Shukri from Malaysia
    Couple
    Superior Room Twin Beds
    Stayed 1 night in August 2017
    Excellent ”
    It's basically a new hotel. Would not have known its existence if Agoda didnt recommended it hahaha 🤣 Friendly & helpful staffs, superb spacious room & bathroom. Breakfast was not bad. But the view...hmmmm the view was magnificent...!!! One need to be there to understand what im talking about hahaha 😎
    Reviewed August 15, 2017
    COMPLIMENT STAY Thank you so much for your review and for choosing UCSI Hotel as your choice of accommodation in Kuching, Sarawak. We are delighted to hear that you enjoyed your stay with us. I will share your feedback with all respective departments, as an encouragement for our staff to strive harder in delivering great service for all our valued guests. We sincerely appreciate your feedback and we look forward to welcome you back again in the near future. Once again, thank you so much for your patronage and for reviewing UCSI Hotel Kuching On Agoda. We hope we could have the chance to serve you again soon! Sincerely, Raymond Ho Duty Manager
    Responded February 02, 2018
    UCSI Hotel Kuching
    8.4
    Excellent
    Siti from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in February 2019
    Sauna”
    Sauna room not function when i stay there
    Reviewed February 13, 2019
    Hye Siti, Thank you for choosing UCSI Hotel. Many thanks for reflecting on your recent stay with us. I have shared your feedback with our team who would continually seek ways to further enhance guest stay experience. In the meantime, take care and we hope to welcome you back to the hotel soon. Have a great day ahead! Liana P. Front Office Manager UCSI Hotel
    Responded February 13, 2019
    UCSI Hotel Kuching
    7.6
    Very good
    SUZIE from Malaysia
    Family with young children
    Superior Room King
    Stayed 1 night in August 2018
    Environment was good.”
    I got few complain & few good review. 1. Cleanliness was good. but we found 1 mother of Cockroach INSIDE our room. My husband killed it. Still can consider about it... 2. We went for breakfast at 7.30 am... but they told us they are not ready yet. I thought they inform the breakfast time was 6.30... why they are not ready yet?? 3. Dessert was limited. 4. the staff at the restaurant was not so friendly. Why dont try to smile even you are not in a good mood.. Just smile to customer. 5. This hotel do have convenience store which will help a bit for us to buy some snack or drinks. 6. Location are good... 7. Aircond was in good and satisfy us and our baby. 8.we love the view of course river view.. Tqsm
    Reviewed August 27, 2018
    6.8
    Good
    Cav from Singapore
    Family with young children
    Suite - 1 King Bed
    Stayed 1 night in August 2018
    Great facilites, but really out of place location”
    Relatively new hotel in a very obscure location near the industrial area. If you stay here, be prepared to rent a car and drive. Location is near to Bako national park, but the general vicinity lack all amenities (e.g. supermarket, eateries, malls). The hotel houses a university campus which is kinda weird. Hotel is pretty under utilised, while we wee there, we saw very few other guests. Hotel breakfast provided with our room was pretty average. Lack of variety i guess due to the lack of hotel guests staying there. The facilities were great with gym room, infinity pool offering you superb views of the river. The hotel is located in a isthmus along the river, which provides you 360 degree view of the river no matter where you stay. Helpful, English speaking staff manning the reception.
    Reviewed August 21, 2018
    12345
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