Ueno Terminal Hotel
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7.5
Very good
/10
(1042 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Asakusa-Jinja (Asakusa Shrine)1.81 km
  • Tokyo Skytree Town2.97 km
  • Tsukiji Outer Market5.15 km
  • Tokyo Tower6.47 km
  • Shinjuku Gyoen Park6.64 km
  • Roppongi Hills7.05 km
  • Meiji Shrine8.07 km
  • Tokyo Metropolitan Government Buildings8.16 km
  • Odaiba9.49 km
  • Tokyo Disneyland12.7 km
  • Free Wi-Fi

    Ueno Terminal Hotel

    2-21-11 Higashi Ueno Taito-ku, Ueno, Tokyo, Japan, 110-0015 - See map
    "Clean, VERY convenient, reasonable."
    Christopher - May 9, 2017
    Exceptional reputation
    Recommended by 80% of guests
    Very good service
    7.9 rating for service
    Very good cleanliness
    7.6 rating for cleanliness
    Very good comfort
    7.5 room quality and comfort
    • 370 meters to public transportation

    • Located in heart of Tokyo

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 97% of all properties in Tokyo in the last 24 hoursCompared to 15,758 Tokyo properties at Agoda for various dates
    Property ranking|Compared to 15,758 Tokyo properties
    See all rankings
    Location score
    8.4/10
    Room comfort score
    7.5/10
    Cheapest price score
    Review score - United States
    8.0/10
    Better than
    97
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Value for money7.7
    Location rating8.4
    Nearest airportHaneda Airport (HND)
    Distance to airport18.4 km

    Rooms available at Ueno Terminal Hotel

    7.5
    Very good
    Room comfort & quality
    Japanese Western Style (5 persons only)
    Japanese Western Style (5 persons only)
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds and 2 futons
    Enter dates to see prices
    Japanese Western Style (4 persons only)
    Japanese Western Style (4 persons only)
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds and 2 futons
    Enter dates to see prices
    Japanese Western Room
    Japanese Western Room
    ...
    • Room size: 20 m²/215 ft²
    • Smoking allowed
    • 2 single beds
    Enter dates to see prices
    Twin
    Twin
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Single
    Single
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • Smoking allowed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 11 m²/118 ft²
    • Smoking allowed
    • 1 single bed
    Enter dates to see prices

    What people love about Ueno Terminal Hotel

    • 8.0
      Very good
      Location

      "It's located in just 5 mins from Ueno JR station and close to convenient store."

      Natapat

      |

      December 19, 2016

    • 8.8
      Excellent
      Location

      "Location is good, 5 mins walking distance to the subway and Ueno JR station."

      Wai C.

      |

      September 22, 2018

    • 7.6
      Very good
      Location

      "Good location, this hotel is very convenient to travel by Mass transit."

      Suwicha

      |

      May 31, 2016

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    More about Ueno Terminal Hotel

    More about Ueno Terminal Hotel

    8.4
    Excellent

    "Very happy with hotel but added an extra night once at hotel..."

    Allan

    |

    October 29, 2017

    An overview

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    Most talked about facilities

    Housekeeping
    25 mentions
    Internet
    19 mentions
    Breakfast
    4 mentions
    Food & Dining
    3 mentions

    What they offer

    9.6
    Exceptional
    Staff 

    "The staff were helpful, friendly and polite."

    Katheen

    |

    April 8, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    日本料理水車本店
    Cuisine:Japanese
    カフェバー PRONTO
    Cuisine:European, Pizza

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Ueno Terminal Hotel from real guests

    Overall rating
    7.5
    Very good
    From 1043 reviews
    Provided by verified guests of
    Agoda Reviews (693)Booking.com Reviews (349)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.6
    Facilities7.0
    Location8.4
    Room comfort and quality7.5
    Service7.9
    Value for money7.7
    High score for Tokyo
    Rating
    9+ Exceptional (70)
    8-9 Excellent (107)
    7-8 Very Good (138)
    6-7 Good (87)
    <6 Below Expectation (80)
    Time of the year
    Mar - May (150)
    Jun - Aug (119)
    Sep - Nov (127)
    Dec - Feb (86)
    All guests (693)
    All room types
    All languages

    Show reviews that mention 

    Showing 482 verified guest comments
    12345
    9.6
    Exceptional
    Sau from Hong Kong
    Solo traveler
    Single
    Stayed 1 night in June 2019

    clean, quite, big room”

    very good hotel. Big room and clean. Cheap. The staff is so nice and helpful. Location is very close to the Museum. Just WIFI is not very stable.

    Reviewed June 10, 2019
    9.6
    Exceptional
    Adison from Thailand
    Solo traveler
    Single
    Stayed 4 nights in May 2019

    Perfect for location. Staff is perfect and very helpful. Price matched with room. A bit old but ok.”

    Staff is perfect. Location is excellent Room a bit old

    Reviewed May 06, 2019
    8.7
    Excellent
    yi from Singapore
    Solo traveler
    Single
    Stayed 4 nights in February 2013

    Clean and Convenient”

    located near jr ueno

    this hotel is just 5 minutes away from the jr ueno station. there are department stores, convenience shops, restaurants, post offices all within walking distance. very convenient. the rooms were small as are all the hotel rooms in japan, the toilet clean, and the bed very comfortable. for the price paid, it is quite a good deal.

    Reviewed March 05, 2013
    8.0
    Excellent
    Glen from Singapore
    Solo traveler
    Single
    Stayed 3 nights in August 2012

    Great Location good sized rooms”

    Location

    A pleasant stay in a very convenient location. Located just opposite JR Ueno station and near Ueno / Irochi Metro lines for easy travel toward major stations as well as toward Asakusa on Tokyo Metro. Affordable food and shopping at Okachimachi, about a 5 minute walk away. Good place to station yourself to explore Tokyo and beyond.

    Reviewed August 17, 2012
    9.0
    Exceptional
    Terence from United States
    Solo traveler
    Single
    Stayed 3 nights in June 2011

    Great bargain, hard to find”

    next to Ueno train station

    i had trouble finding the hotel, but people in the area helped direct me the correct way. the staff were very helpful staff and i enjoyed the free internet. the hotel is old be has been refurbished and was clean. i slept better than any other hotel in japan as the bed had a top sheet so i did not need a comforter.

    Reviewed June 16, 2011
    9.2
    Exceptional
    Milinae from South Korea
    Solo traveler
    Single
    Stayed 1 night in December 2018

    Nice and Convenient.”

    I need the hotel where close to Keisei station. So I choose this hotel, and I don't regret at all. The crew was so kind, and the room was normal and clean(typical Japanese business hotel style). But the key is not automatic. Very classic style. They provide a basic supplement. You just need water and your clothes. At first, a little hard to find, but if you adjust the location, it's really convenient to go to ride the Skyliner. (It tooke about 10-15 minutes from the staion.) If you need to go to Narita airport early in the morning, I recommend this place.

    Reviewed December 22, 2018
    6.0
    S from United States
    Solo traveler
    Single
    Stayed 8 nights in October 2018

    Not bad, but not very good.”

    I wouldn't necessarily recommend this place to a friend because compared to the price I paid, I didn't find the stay to be worth the money. Firstly, despite the alleged free wi-fi, the connection was so unstable, it never worked. Had I not had my pocket wi-fi, it would have been a big problem. The bathroom and room also had tiny little bugs crawling around..The rooms and building is obviously quite old and dated, but if it were cleaner, it would have been nicer. The pros of the hotel are simply the location--its proximity to Ueno Station, as well as the nice hot showers. If the wi-fi had worked, and had I not had to kill tiny bugs each day, I would have rated it a bit higher. The staff also were quite kind.

    Reviewed October 18, 2018
    8.8
    Excellent
    Game from Thailand
    Solo traveler
    Single
    Stayed 1 night in January 2019

    Good”

    Great place for short stay

    Reviewed March 25, 2019
    7.6
    Very good
    teck from Singapore
    Solo traveler
    Single
    Stayed 2 nights in March 2019

    Very good”

    quite a walking distance from train station while they should also provide basic amenities like electric kettle.

    Reviewed March 27, 2019
    6.4
    Good
    Oi from Hong Kong
    Family with teens
    Japanese Western Room
    Stayed 3 nights in November 2018

    Good”

    travel type not comprehensive and no "others", "family", "friends", etc. to choose. Forced to choose an incorrect one in order to submit!!

    Reviewed March 09, 2019
    8.8
    Excellent
    Wai from Hong Kong
    Solo traveler
    Single Room
    Stayed 1 night in September 2018

    Value for money as budget hotel”

    Location is good, 5 mins walking distance to the subway and Ueno JR station. Relatively quiet. There is a convenient store around and a few restaurants.

    Reviewed September 22, 2018
    9.6
    Exceptional
    Katheen from Hong Kong
    Solo traveler
    Single
    Stayed 6 nights in March 2018

    Cheap price with good service!”

    I had been staying here for 5 nights alone. The bedroom was clean enough, especially the bathroom. I’m more than satisfied with this! But many people were drunk at night and they made loud noise. The location is quite good. Convinced stores and restaurants are nearby. The staff were helpful, friendly and polite. To conclude, I highly recommend this hotel!

    Reviewed April 08, 2018
    6.4
    Good
    Woei from Singapore
    Solo traveler
    Single
    Stayed 2 nights in August 2017

    Smell of cigarette”

    Smoking was not forbidden in the hotel rooms, there was a awful cigarette stench throughout my stay, very hard to breathe. It was a shame as location and room quality was quite good, would not stay there again.

    Reviewed August 21, 2017
    9.6
    Exceptional
    Christopher from United States
    Solo traveler
    Single
    Stayed 6 nights in April 2017

    Exceptional”

    Clean, VERY convenient, reasonable. Small yet functional room. Free English breakfast (~ USD $4.00 if purchased) w/ salad, boiled egg or small yogurt, Texas toast & beverage. Great Japanese breakfast (Y1000) which you might arrange for less in your reservation. I have already booked a room here, again.

    Reviewed May 09, 2017
    8.8
    Excellent
    Joann from United States
    Group
    Single
    Stayed 1 night in March 2017

    Great value and location”

    This hotel exceeded my expectations. The room was small but comfortable. My room had an odor, but my friend's room did not. Both rooms were very clean. There was no free wifi. It was very close to Ueno Station and Ameyoko. A 711 was a few stores down. There's also an Ichiran nearby. Overall, it was a great value!

    Reviewed April 05, 2017
    9.2
    Exceptional
    Nitiporn from Thailand
    Solo traveler
    Single
    Stayed 3 nights in May 2016

    Great Location, Clean, Helpful staff ”

    It is closed to Ueno station just about 5 minutes walk. The hotel was clean and tidy. The room was pretty small but if you were a solo traveller, staying here would be ok. The wifi was improved and faster. The staff was nice and helpful.

    Reviewed May 09, 2016
    5.2
    Gregory from Canada
    Family with teens
    Single
    Stayed 2 nights in March 2016

    Requested 3 non-smoking rooms, got 3 smoking rooms”

    We booked 3 non-smoking rooms but got 3 smoking rooms instead. There was only 1 non-smoking room available the 2nd night. We would've moved to another hotel the 2nd night but the nearby hotels were fully booked. Air quality throughout the hotel was very poor due to the smoking. You could smell the smoke just entering the hotel. I would never stay at this hotel again.

    Reviewed March 27, 2016
    8.3
    Excellent
    Alessandra from Italy
    Solo traveler
    Single
    Stayed 2 nights in November 2015

    Close to JR station”

    Location, customer service, convenience

    The hotel is pretty close to Ueno JR station. If you get the Asakusa exit, turn slightly to the left and cross the big avenue. If you cross another ave again to reach the other side of the street, you're going to pass a small street on your right, and will turn right in the second street. Then keep going straight and you'll see the hotel on your right. If the explanation is confusing, just turn right when you see the "doutor" coffee shop (which by the way was my choice for breakfast: yummy sandwich with coffee for 390 yen). The hotel itself was ok. Because it's a smoking hotel, the hallway smelled a bit but my room was fine. The bathroom smelled funny as well, especially after I took a shower, which was quickly solved by closing the door, lol. The room was tiny and didn't have a place to put the luggage besides the chair. There's a small refrigerator, and the front desk is 24h, which is pretty good. The front desk agents were pretty nice and it's just a 5 minute walk from JR station. There is wifi in the room and a restaurant next door for breakfast and/or dinner, but I didn't go there so I won't be able to comment on it. There are a lot of bars, restaurants and convenience stores around, so you'll have plenty of options regarding food. So far, I'd recommend this hotel!

    Reviewed November 10, 2015
    7.0
    Very good
    LAO from Portugal
    Family with teens
    Twin
    Stayed 1 night in February 2015

    Great location! More than a 2-star hotel!”

    Location, Location, Location!

    Less than 5 minutes walk to Ueno station which can transit directly to Narita airport with plenty of shops and restaurants. Elevator less than 1 minute from hotel which can reach the underground to cross the road. Yet, hotel staff is not as friendly as what you would be expected in any hotel in Japan. Room is old but very clean and considered as very good size in city of Tokyo (almost a double of other hotels that we stayed in Tokyo in the past) Overall, we enjoyed our stay at Ueno Terminal.

    Reviewed March 01, 2015
    7.7
    Very good
    Weiling from Singapore
    Solo traveler
    Single
    Stayed 2 nights in May 2014

    Convenient location, small but cosy”

    Location, Cleanliness, Price

    It was a pleasant stay at the hotel. I had to ask directions from locals to locate the hotel as the English signage was small and hidden. It was a narrow building and easily missed. Just besides Pronto Café. Small toilet but functional.

    Reviewed May 30, 2014
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    • Excellent location
    • Asakusa-Jinja (Asakusa Shrine)
    • Ueno Train Station is within 0.38 km