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Review score
Based on 16 reviewsSee what guests said
5.0
UG Grand Hotel
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6.6 Good location
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6.6Location
  • Room service [24-hour]

  • Airport transfer

  • Laundry service

  • Safety deposit boxes

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Room choices
Family Suite
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  • City view
  • 18 m²/194 ft²
  • 2 single beds and 1 double ...
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Deluxe Air Conditioning
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  • City view
  • 18 m²/194 ft²
  • 2 single beds
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Deluxe
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  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (16)
4.5
Filter by guest type:
Cleanliness4.3
Facilities3.3
Location6.6
Room comfort and quality4.5
Service4.6
Value for money5.3
Provided by verified guests of Agoda
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Deluxe
Deluxe Air Conditioning
Family Suite
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Showing 16 verified guest comments
12
3.6
Natalia from Ukraine
Couple
Deluxe
Stayed 1 night in April 2017
OMG
it was a real treable to recieve number. staff tell that my booking is fake and they are dont care of it (i booked online and pay too). very noisy in lodge and around linen durty
Reviewed April 06, 2017
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2.8
Sanskar from India
Family with young children
Deluxe Air Conditioning
Stayed 1 night in February 2017
Staff behaviour was rude
They have very rude staff behaved badly with us. We reached there at 9 AM but guy Shivkumar asked us to come at 12 PM as we had Booked room online.After showing him receipt he assigned us non ac room. We asked him to assign ac room then he assigned us room nö 210 where ac was there but not in working condition.It was worst hotel I have ever seen
Reviewed February 04, 2017
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5.6
Paul from Australia
Couple
Deluxe
Stayed 7 nights in September 2016
Room was dirty from mouse.
Good location. Several good eating places close by. Excellent for transport
Reviewed September 18, 2016
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2.0
Romina from Italy
Solo traveler
Deluxe Air Conditioning
Stayed 1 night in February 2014
very unpolite and rude staff
nothing
unconfortable, i won't go back again. staff disturb you even if you ask not to do it.
Reviewed February 28, 2014
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2.0
Samantha from United Kingdom
Group
Deluxe Air Conditioning
Stayed 1 night in July 2013
Do not stay here
Nothing good about this hotel
Do not stay here, also surrounding area not the best, some gd advice if staying on Bangalore is stay near mg road.
Reviewed August 08, 2013
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8.3
RAMASWAMY from India
Family with teens
Deluxe
Stayed 2 nights in June 2013
'VALUE FOR MONEY' hotel
location, restaurants nearby and walking distance to bangalore city railway station and majestic bus station
just good. since this was my second stay in a period of 10 days, check in and check out formality was quick and the manager at the reception was nice.
Reviewed July 05, 2013
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7.3
RAMASWAMY from India
Family with teens
Deluxe
Stayed 1 night in June 2013
"value for money"
central location, walking distance to railway station and majetic central bus station, host of restaurants nearby
was out the whole day and stayed only in the night - "value for money" hotel.
Reviewed June 26, 2013
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8.7
Venkatram from India
Business traveler
Deluxe Air Conditioning
Stayed 2 nights in June 2013
It was a good experience. But facilities can be en
Cleanliness, Spacious rooms. prime location
Stay was really good. I had a good experience. Althought the facilities can be enhanced, it was a very good value for money
Reviewed June 18, 2013
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4.7
DEBEN from India
Family with young children
Deluxe Air Conditioning
Stayed 2 nights in August 2012
Location good but customer service not upto mark
its entrance,reception & ambience
rooms were not good and clean and were not given according to what agoda showed and promised to deliver.
Reviewed October 11, 2012
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4.7
DEBEN from India
Family with young children
Deluxe Air Conditioning
Stayed 1 night in August 2012
Not a good hotel
its entrance and the ambience
rooms not upto the mark and customer service very poor.
Reviewed October 11, 2012
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12
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UG Grand Hotel
|Review score 5.0
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