Melia Hanoi Hotel
Melia Hanoi Hotel
Дивитися всі 33 фотографій
Deluxe - Вітальня Melia Hanoi Hotel
Deluxe - Вітальня
Дивитися всі 33 фотографій
Інтер'єр готелю Melia Hanoi Hotel
Інтер'єр готелю
Дивитися всі 33 фотографій
Інтер'єр готелю Melia Hanoi Hotel
Інтер'єр готелю
Дивитися всі 33 фотографій
Басейн Melia Hanoi Hotel
Басейн
Дивитися всі 33 фотографій
НА КАРТІ Melia Hanoi Hotel
НА КАРТІ
Чудовий
Розташування
8,5
Дивитися всі 33 фотографій Melia Hanoi Hotel
Дивитися всі 33 фотографій
Видалено з вподобань
2017

Melia Hanoi Hotel

Прекрасне розташування
- 270 метрів від центру міста
- Подивіться, що поруч
Чудовий
На основі 1271 відгукиПодивіться, що сказали гості
8,2
/
10
Чудовий зручності
8,5
96% рекомендували б другу
Ціна-якість7,9
Відстань до центру міста0.3 km
Рейтинг розташування8,5
Найближчий аеропортАеропорт Гія Лам (VGL)
Відстань до аеропорту4,4 км
  • 740 м до громадського транспорту

  • Трансфер з аеропорту

  • Обмін валют

  • Безкоштовний Wi-Fi у всіх номерах

Вибір номерів
8,1
Відмінно
Комфорт номерів та якість
Люкс The Level (The Level Suite)
Люкс The Level (The Level Suite)
...
  • Розмір номера: 68 m²/732 ft...
  • Переглянути: Місто
  • 1 ліжко King
Оберіть дати, щоб побачити ціни
Номер Grand Premium (Grand Premium)
Номер Grand Premium (Grand Premium)
...
  • Розмір номера: 68 m²/732 ft...
  • Переглянути: Місто
  • 1 ліжко King
Оберіть дати, щоб побачити ціни
Номер Premium (Premium Room)
Номер Premium (Premium Room)
...
  • Розмір номера: 32 m²/344 ft...
  • Переглянути: Місто
  • 2 односпальних ліжок або 1 ...
Оберіть дати, щоб побачити ціни
Номер The Level Premium (The Level Premium Room)
Номер The Level Premium (The Level Premium Room)
...
  • Розмір номера: 32 m²/344 ft...
  • Переглянути: Місто
  • 2 односпальних ліжок або 1 ...
Оберіть дати, щоб побачити ціни
Deluxe
Deluxe
...
  • Розмір номера: 32 m²/344 ft...
  • Переглянути: Місто
  • 2 односпальних ліжок або 1 ...
Оберіть дати, щоб побачити ціни
Room Duplex
Room Duplex
...
    Оберіть дати, щоб побачити ціни
    Grand Premium King
    Grand Premium King
    ...
      Оберіть дати, щоб побачити ціни
      Twin Room Deluxe (Without Breakfast)
      Twin Room Deluxe (Without Breakfast)
      ...
        Оберіть дати, щоб побачити ціни
        Тримісний номер Стандарт (Triple Standard)
        Тримісний номер Стандарт (Triple Standard)
        ...
          Оберіть дати, щоб побачити ціни
          Стандартний номер з 2 односпальними ліжками (Standard Twin Beds)
          Стандартний номер з 2 односпальними ліжками (Standard Twin Beds)
          ...
            Оберіть дати, щоб побачити ціни
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            Останні відгуки клієнтів

            Відгуки Agoda (1271)Відгуки Booking.com (465)
            Чистота8,5
            Зручності8,5
            Розташування8,5
            Комфорт номерів і якість8,1
            Послуги8,3
            Ціна-якість7,9
            Надано перевіреними гостями Agoda
            Фільтрувати коментарі гостей за:
            Мова
            English
            日本語
            한국어
            Tiếng Việt
            більше
            Тип номера
            Deluxe
            Номер The Level Premium
            Люкс The Level
            Номер Premium
            більше
            Показані 936 підтверджених коментарів гостей
            12345
            9,7
            Винятковий
            SHURYGIN з Російська Федерація
            Бізнес-мандрівник
            Deluxe
            Зупинявся на одну ніч в Травень 2012 р.
            Просторный отель с прекрасным видом на город”
            Хороший вид на старый город сверху
            Отличный отель, удобные номера, хорошие цены. Орхидеи в холле, фрукты в лифтовом холле. Швейцар вызвал для нас такси в аэропорт, договорившись о цене в 2 раза ниже чем "по счетчику". Удивило отсутствие бесплатного WiFi.
            Переглянуто 14 червня 2012
            8,3
            Чудовий
            Yaroslav з Російська Федерація
            Бізнес-мандрівник
            Номер The Level Premium
            Зупинявся на одну ніч в Січень 2011 р.
            Отель отличный. Дешевле аналогичных”
            Расположение удобное, красивый вид из окна
            Хороший отель. Не самый дорогой из аналогичных в Ханое. Обслуживание вежливое. В номерах есть все необходимое, вся техника исправна. Отличная идея с "Подушечным меню" - когда у вас на кровати куча разных по своим качествам подушек и вы можете выбрать наиболее подходящую вам по жесткости и т.п. критериям Второй раз посетил отели бренда Melia и не пожалел. Первый был на о.Бали.
            Переглянуто 06 лютого 2011
            10,0
            Винятковий
            AKIKO з Японія
            Індивідуальний мандрівник
            Deluxe
            Зупинявся на 3 ночей в Жовтень 2018 р.
            Friendly and Professional Atmosphere ”
            Being a solo female traveler, I couldn’t ask more from a hotel. It made me feel both safe and welcomed in Hanoi. Quality of the staff, room facility & amenities, and location of Melia Hanoi exceeded my expectations. Especially the members of the Concierge Desk were friendly and attentive. ( I usually experience one or two individuals who aren’t so helpful .). One example of their excellence happened when a Concierge made a mistake of telling me the wrong stamp price for a postcard. This happened while I was checking out of the hotel. Then several hours later, I had returned to the hotel premises to catch my ride to the airport. (Even though it was after I had checked out) he came over and apologized, then returned the difference. Then when he found out my ride was late, he and the others made sure I got to the airport in time. I look forward to returning to Melia Hanoi for my next trip.
            Переглянуто 12 жовтня 2018
            Dear AKIKO, Thank you very much for choosing Melia Hanoi as your "home away from home" and for your great review, especially your nice comments about our Team members. We are delighted to know that you really enjoyed your stay with us and you were impressed by the honesty of our Concierge staff. Client’s satisfaction is our ultimate commitment. Your positive comments will help us with our continuing effort to improve the service quality. Once again, our most sincere thanks you for your comments. We look forward to serving you again in the near future. Warm regards Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 13 жовтня 2018
            Melia Hanoi Hotel
            6,8
            Хороший
            Thi з В'єтнам
            Пара
            Deluxe
            Зупинявся на одну ніч в Грудень 2017 р.
            OK to stay”
            Nice room but the hotel location is situated on the quiet street. It;s a bit bore at night. I don't like the staffs in this hotel, look not friendly at all.
            Переглянуто 11 жовтня 2018
            Dear Thi, On behalf of Melia Hanoi Team, I would like to thank you for having chosen us for your recent stay in Hanoi. It was a great pleasure to have you with us. I am sorry to read that you had a bad impression about the attitude of our staff members. This is absolutely not the kind of service that our associates have been trained and requested to provide to our customers. Please be noted that our Team members have been reminded to be more attentive when serving guests. Our goal is always to make sure that all our guests have a nice stay with us, and you have our commitment that all constructive comments of our clients will be used to improve our service quality. Once again, our most sincere thanks for your feedback. We hope to have another chance to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Show more
            Melia Hanoi Hotel
            9,6
            Винятковий
            Joonyong з Південна Корея
            Бізнес-мандрівник
            Deluxe
            Зупинявся на одну ніч в Жовтень 2018 р.
            Good”
            very nice and good facility
            Переглянуто 09 жовтня 2018
            Dear Joonyong, Thank you very much for choosing Melia Hanoi and for sharing your nice experience about our hotel facilities and services. We are delighted to know that our hospitality met your expectation. Your positive comments will help us with our continuing effort to improve the service quality. Thank you again for your kind feedback. We look forward to welcoming you back to Melia Hanoi in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 10 жовтня 2018
            Melia Hanoi Hotel
            8,0
            Чудовий
            Georges-Olivier з Китай
            Бізнес-мандрівник
            Deluxe
            Зупинявся на 2 ночей в Жовтень 2018 р.
            3rd floor”
            Be careesull when booking to not take the room in the 4th floor. The disco bellow continues playing till 3am. The only very very bad point during my stay.
            Переглянуто 08 жовтня 2018
            Dear Georges-Olivier, First of all, I would like to thank you for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us. I am very sorry for the inconveniences you suffered from the music noise of the Bar on the 3rd floor. Your feedback has been brought to the attention of the Hotel Management and the Bar Owner. Actions have been taken to fix the issue and to avoid a similar situation happens again in the future. Once again, our special thanks for your constructive feedback. We hope to have other opportunities to welcoming you back to Melia Hanoi in the near future. With kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 08 жовтня 2018
            Melia Hanoi Hotel
            10,0
            Винятковий
            Hyunduck з Південна Корея
            Індивідуальний мандрівник
            Deluxe
            Зупинявся на 2 ночей в Вересень 2018 р.
            everything was good~~”
            everything was good~~
            Переглянуто 21 вересня 2018
            Dear Hyunduck, Thank you for choosing Melia Hanoi and for your great review. We are delighted to know that you really enjoyed your stay with us. We look forward to welcoming you back to Melia Hanoi soon. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 24 вересня 2018
            Melia Hanoi Hotel
            10,0
            Винятковий
            Pham з В'єтнам
            Бізнес-мандрівник
            Люкс The Level
            Зупинявся на 2 ночей в Вересень 2018 р.
            Винятковий”
            I really like the Melia. It is a very good hotel and in a very good location. The suite that I have is particularly well designed and the staffs are very friendly and helpful. All in all an excellent hotel. Professor Pham Chi Thanh
            Переглянуто 10 вересня 2018
            Dear Professor Pham, On behalf of Melia Hanoi Team, I would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel facilities and services. We are proud to know that you had a pleasant stay with us and I am delighted with your comments about the staff, I will share your nice comments with the entire team and I am sure they will be encouraged by your remarks. Our sincere thanks again for sharing your experience and we look forward to serving you in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 10 вересня 2018
            Melia Hanoi Hotel
            9,2
            Винятковий
            Leslie з В'єтнам
            Пара
            Deluxe
            Зупинявся на одну ніч в Вересень 2018 р.
            Винятковий”
            Didnt have Breakfast as too expensive at 25US each can find good food round the corner starting as low as 2US
            Переглянуто 04 вересня 2018
            Dear Leslie, On behalf of Melia Hanoi Team, I would like to thank you very much for choosing us for your recent stay in Hanoi. I am sorry to learn that you booked the room in our hotel without breakfast and it was expensive for you to pay for the breakfast separately. You are totally right that it is easy to find some good street food in Hanoi with very low price. However, our breakfast is international buffet with huge variety and we could guarantee for the food safety and hygiene. We hope that you would have a chance to experience our buffet breakfast for the next booking. Once again, many thanks for staying with us and we look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 06 вересня 2018
            Melia Hanoi Hotel
            6,4
            Хороший
            Changhun з Південна Корея
            Бізнес-мандрівник
            Deluxe
            Зупинявся на 2 ночей в Вересень 2017 р.
            reasonable price for a business trip”
            I have stayed at this hotel for a couple of times, and I can recommend you the morning buffet. when you compare breakfast with other hotels, you feel comfortable. Enjoy guys!
            Переглянуто 31 серпня 2018
            Dear Changhun, Thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel services. We are glad to know that you liked our buffet breakfast. I will share your comment with our Kitchen Team and I am sure they will be encouraged by your positive feedback. Thank you once again and we look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 31 серпня 2018
            Melia Hanoi Hotel
            8,0
            Чудовий
            Jeffrey з В'єтнам
            Пара
            Deluxe
            Зупинявся на 2 ночей в Липень 2018 р.
            Good stay but old hotel”
            Good stay with good facilities, good service but old hotel
            Переглянуто 30 серпня 2018
            Dear Jeffrey, On behalf of Melia Hanoi team, I would like to thank you very much for having chosen us for your recent stay in Hanoi. We are glad to know that you had a good stay with us and you were satisfied with our hotel facilities and services. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to our hotel in the near future. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 30 серпня 2018
            Melia Hanoi Hotel
            10,0
            Винятковий
            Jagan з Індія
            Бізнес-мандрівник
            Номер Premium
            Зупинявся на одну ніч в Серпень 2018 р.
            Nice hotel as like other Melia.”
            Good hotel, nice spread of breakfast. The Bed was Xtra King, love it.
            Переглянуто 26 серпня 2018
            Dear Jagan, Thank you very much for staying at Melia Hanoi and for taking your time to review us on Agoda. We are delighted to know that you had a pleasant stay with us, especially, that you enjoyed the bed and breakfast. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Officer
            Відгукнулися 27 серпня 2018
            Melia Hanoi Hotel
            10,0
            Винятковий
            SANGWON з Південна Корея
            Пара
            Deluxe
            Зупинявся на 3 ночей в Серпень 2018 р.
            Very nice!!”
            nice service, good location, friendly staff!! I want to go there again
            Переглянуто 23 серпня 2018
            Dear SANGWON, Thank you very much for choosing Melia Hanoi and for your great review about our services, especially your nice comment about our team members. We are delighted to know that you really enjoyed your stay with us. It is always a great pleasure to receive such positive feedback. I will share your nice comments with our team, who I am sure will be encouraged by your remarks. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 24 серпня 2018
            Melia Hanoi Hotel
            10,0
            Винятковий
            Jagan з Індія
            Бізнес-мандрівник
            Номер Premium
            Зупинявся на 2 ночей в Серпень 2018 р.
            Good Hotel & Biggg Bed”
            Good short stay, will come back again. Love the Extra King Bed.
            Переглянуто 16 серпня 2018
            Dear Jagan, On behalf of Melia Hanoi Team, I would like to thank you very much for having chosen Melia Hanoi and for taking the time to give us a feedback. We are delighted to know that you really enjoyed your stay with us. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 17 серпня 2018
            Melia Hanoi Hotel
            6,8
            Хороший
            Ngoc з В'єтнам
            Бізнес-мандрівник
            Deluxe
            Зупинявся на 2 ночей в Серпень 2018 р.
            old design”
            very central but old 5star standard
            Переглянуто 10 серпня 2018
            Dear Ngoc, First of all, we would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel standard. We are sorry to read that our hospitality did not meet your requirement. We will work hard to fix all issues you have mentioned. Thank you for letting us know and we apologize for any inconvenience caused. Once again, many thanks for your feedback. We hope to have another opportunity to welcoming you back to our hotel. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Відгукнулися 10 серпня 2018
            Melia Hanoi Hotel
            6,0
            Lim з Сінгапур
            Бізнес-мандрівник
            Номер Premium
            Зупинявся на 3 ночей в Липень 2018 р.
            Alex Lim”
            Not bad just too old . need to renovate
            Переглянуто 08 серпня 2018
            Dear Lim, On behalf of Melia Hanoi Team, I would like to thank you for having chosen our hotel for your stay in Hanoi and for taking the time to post your comment. We are sorry to read that you were not fully satisfied with our hotel facilities and services. Thanks to your comments, we will keep working on the area of improvement you mentioned. Thank you again for your feedback. We hope to have another chance to welcoming you back to our hotel in the near future. Best regards, Nguyen Thanh Binh Guest Experience Manager
            Відгукнулися 08 серпня 2018
            Melia Hanoi Hotel
            9,2
            Винятковий
            widodo з Індонезія
            Пара
            Номер Premium
            Зупинявся на 4 ночей в Червень 2018 р.
            good hotel good breakfast”
            good hotel and good value
            Переглянуто 02 серпня 2018
            Dear widodo, Thank you very much for having chosen Melia Hanoi for your last stay. It was a great pleasure to have you with us. We are delighted to know that you liked our hotel and breakfast. Our positive review will help us with our continuing effort to improve the service quality. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
            Відгукнулися 03 серпня 2018
            Melia Hanoi Hotel
            10,0
            Винятковий
            Derrick з США
            Група
            Номер Premium
            Зупинявся на 4 ночей в Вересень 2017 р.
            The group loved this hotel”
            Great location!
            Переглянуто 31 липня 2018
            Dear Derrick, Thank you very much for having chosen Melia Hanoi for your recent stay and for taking the time to share your experience. We are delighted to know that you enjoyed your stay with us and you loved our hotel. I will share your nice comment with the whole team and I am sure they will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back in our hotel very soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
            Відгукнулися 01 серпня 2018
            Melia Hanoi Hotel
            8,8
            Чудовий
            Trần з В'єтнам
            Індивідуальний мандрівник
            Deluxe
            Зупинявся на 2 ночей в Липень 2018 р.
            about FO standard”
            i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out. i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers. He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.
            Переглянуто 29 липня 2018
            Dear Tran, First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback. I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused. Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
            Відгукнулися 01 серпня 2018
            Melia Hanoi Hotel
            10,0
            Винятковий
            YEONSIK з Південна Корея
            Бізнес-мандрівник
            Deluxe
            Зупинявся на 2 ночей в Червень 2018 р.
            good”
            good
            Переглянуто 22 липня 2018
            Dear YEONSIK, Thank you very much for choosing Melia Hanoi and for your great review. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. We look forward to welcoming you back in our hotel soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager
            Відгукнулися 24 липня 2018
            Melia Hanoi Hotel
            12345
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