ZEN Rooms West Avenue
ZEN Rooms West Avenue
Дивитися всі 37 фотографій
Поліпшений двомісний номер ZEN Rooms West Avenue
Поліпшений двомісний номер
Дивитися всі 37 фотографій
Фойє ZEN Rooms West Avenue
Фойє
Дивитися всі 37 фотографій
Фойє ZEN Rooms West Avenue
Фойє
Дивитися всі 37 фотографій
Інтер'єр готелю ZEN Rooms West Avenue
Інтер'єр готелю
Дивитися всі 37 фотографій
НА КАРТІ ZEN Rooms West Avenue
НА КАРТІ
Чудовий
Розташування
8,0
Дивитися всі 37 фотографій ZEN Rooms West Avenue
Дивитися всі 37 фотографій
Видалено з вподобань
Дуже хороший
На основі 15 відгукиПодивіться, що сказали гості
7,7
/
10
Чудовий ціна-якість
8,1
Ціна-якість8,1
Рейтинг розташування8,0
Найближчий аеропортМіжнародний аеропорт Ніною Акіно (MNL)
Відстань до аеропорту15,2 км
  • 350 м до громадського транспорту

  • Кондиціювання

  • Балкон

  • Цілодобове обслуговування номерів

Вибір номерів
5 мандрівників переглядають цей готель просто заразБронюйте зараз, поки ще не занадто пізно!
Поліпшений двомісний номер (Superior Double Room)
Поліпшений двомісний номер (Superior Double Room)
...
  • Розмір номера: 27 m²/291 ft...
  • Переглянути: Місто
  • 2 односпальних ліжок
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Останні відгуки клієнтів

Відгуки Agoda (15)Відгуки Booking.com (47)
7,7
/
10
Чистота7,5
Зручності6,9
Розташування8,0
Послуги7,9
Ціна-якість8,1
Надано перевіреними гостями Agoda
Усі типи мандрівників (15)
Показані 10 підтверджених коментарів гостей
10,0
Винятковий
Kaycee з Філіппіни
Бізнес-мандрівник
Поліпшений двомісний номер
Зупинявся на одну ніч в Вересень 2018 р.
Good!”
Highly recommended.
Переглянуто 23 вересня 2018
Dear Kaycee, Thank you for leaving us a wonderful review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. An outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again at one of our ZEN Rooms across Asia! Sincerely, Nys
Відгукнулися 26 вересня 2018
ZEN Rooms West Avenue
9,2
Винятковий
Henry
Пара
Поліпшений двомісний номер
Зупинявся на одну ніч в Вересень 2018 р.
Still a good experience at zen hotel. Staff are accomodating. ”
Though i had to be transfer to another room because of the ac is not working well. All in all still a pleasant stay. Thanks.
Переглянуто 18 вересня 2018
Dear Henry, Thank you for giving us positive score, despite of the inconvenience occurred during the stay with the air conditioner. We are very sorry that the air conditioner was not at its best condition and made you have to move to another room during the stay. We have already scheduled regular AC maintenance to ensure it won't happen again. With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again. Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
8,8
Чудовий
Rosielle з Філіппіни
Сім'я з маленькими дітьми
Поліпшений двомісний номер
Зупинявся на одну ніч в Вересень 2018 р.
Great stay”
Enjoyed our stay. Bed is very comfy and the staff assist us in our request. We will surely be coming back to stay here again. Happy with their service... great value for money.
Переглянуто 15 вересня 2018
Dear Rosielle, Thank you for taking the time to review your stay! We are happy to know that you had a great stay with us, especially with the service provided. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We look forward to see you again. Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
3,2
Adrian з Філіппіни
Пара
Поліпшений двомісний номер
Зупинявся на одну ніч в Червень 2018 р.
water trap”
water was trapped on the veranda.
Переглянуто 23 серпня 2018
Dear Adrian, Thank you for sharing your experience with us. Please accept our sincere apology for the inconvenience occurred during the stay. Please be assured that we have taken necessary measure for the issue. By booking with ZEN Rooms you can be sure to get the best value-for-money. We hope to see you again! Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
5,6
Ramon з Філіппіни
Пара
Поліпшений двомісний номер
Зупинявся на 3 ночей в Липень 2018 р.
They did not change our beddings when we requested for make-up room service”
We were kind of disappointed that they did not change our beddings when we requested for a make-up room service. How did we know? Because the reason why we requested for a MUR is because there were old stains in the comforters and we want every bedding to be replaced. We went out for a while and when we came back to our room, lo and behold, the seemingly new (but was actually the same old one we wanted to be replaced) comforters were there, nicely folded like any made-up sheets would look like but when we opened it, the same stain was there, right at the area where we've seen it before meaning no replacement was made. The swivel chair seemed to look ok but when my husband sat down, one of its wheels are detached and nearly caused an accident. So we moved it away. A group of house cleaners were also heckling in the hallway the day after and we can hear them running like playing "IT" while working. We thought the people on the other room were fighting and shouting only to find out that they were the housekeepers. The most ridiculous part also was that there is no reference guide for the front desk and other services set in place on the table. Where was it? We tried to find it only to learn that the ref numbers are printed on a piece of paper attached to our security dep slip. Isn't it supposed to be conspicuous at all times? How much is a plastic place holder to hold one? It was such a hassle, we had to clip that piece of paper on the telephone unit itself. And lastly when we were about to leave, a glass window cleaner is outside our window suspended from a gondola. The gondola edge taps on our window glass creating a loud banging noise. We thought there was construction work going on but it was eventually just that and we had to stop speaking because the sound of the banging was alarming it might break the glass. We booked for a 4-day stay, had we known it would be like this, we could have booked elsewhere.
Переглянуто 25 липня 2018
Dear Ramon, Thank you so much for sharing your experience with us. First of all, I regret to hear about this experience with us. I would like to apologize deeply for the inconvenience that this has caused you. It is rather a regret that we are not given the chance to accommodate you in a manner that you expect, and that we should and are expected to deliver. Please be assured that we have raised your feedback to the management to be discussed for improvement. Customer's satisfaction is really important for us and we thank you for mentioning this to us. We hope to be given another chance to welcome you back and provide you with better stay experience. Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
6,4
Хороший
Joan з Філіппіни
Пара
Поліпшений двомісний номер
Зупинявся на одну ніч в Червень 2018 р.
An okay hotel but cleanliness can be improved”
Pros: The staff were accommodating, the room is spacious and it has a refrigerator and mini kitchen. We also got the room with a little view of the city. The breakfast was also fine, they only have a few choices of silog meals but the serving size is okay. The penthouse has a good view of the city. Cons: The room was not exactly squeaky clean, there were hairs in the bathroom floor, bowl and sink. There was a balcony but the door can’t be locked, kinda creepy. And the beds do not have comforters, just a thin bed sheet. There was a comforter inside the cabinet though but can’t be used as they were stained. I saw drops of blood, yikes! The penthouse where we ate our breakfast also needs cleaning especially the tables outside. Overall: It’s a good hotel but the management needs to focus more on the cleanliness of the rooms and other facilities.
Переглянуто 01 липня 2018
Dear Joan, Thank you for taking the time to share your experience with us! We are happy to receive positive feedback about our team and to know that you could enjoy the beautiful view of the city. We regret to hear that you did not get our cleanliness standard during the stay and made your stay less pleasant. Please be assured that we have made a lot of improvement since your last stay, including the cleanlienss standard as well. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. We hope to accomodate you and provide you with better stay. Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
8,4
Чудовий
Charllene з Філіппіни
Пара
Поліпшений двомісний номер
Зупинявся на одну ніч в Червень 2018 р.
Чудовий”
The room was very spacious and the bed was really comfortable. We had a very nice time with our stay at this place.
Переглянуто 28 червня 2018
Dear Charllene, Thank you for taking the time to share your experience with us. We are very happy to know that you enjoyed you rstay with us. As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to welcome you again! Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
7,6
Дуже хороший
Almera з Об'єднані Арабські Емірати
Пара
Поліпшений двомісний номер
Зупинявся на одну ніч в Червень 2018 р.
Дуже хороший”
good hotel but a bit noisy during the day...on our last night there was a party near our room and they were noisy till 5am...
Переглянуто 19 червня 2018
Dear Almera, Thank you for the feedback! We are very sorry to know that your stay was overshadowed by the noise from the outside and made your stay unpleasant. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again. Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
7,2
Дуже добре
Almera з Об'єднані Арабські Емірати
Пара
Поліпшений двомісний номер
Зупинявся на одну ніч в Червень 2018 р.
Дуже добре”
good breakfast...not too bad...
Переглянуто 19 червня 2018
Dear Almera, Thank you for staying at ZEN Rooms West Avenue! We are happy to know that you enjoyed the breakfast provided at the hotel. By booking with ZEN Rooms you can be sure to get the best value-for-money. We look forward to see you again. Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
8,0
Чудовий
Almera з Об'єднані Арабські Емірати
Пара
Поліпшений двомісний номер
Зупинявся на 2 ночей в Червень 2018 р.
Дуже хороший”
all was great..we extended our stay due to bad weather...
Переглянуто 19 червня 2018
Dear Almera, Thank you for the positive feedback! We are happy to know that you had a great stay with us! We regret to hear that the weather was bad on your check out day! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to see you again! Best regards, Bella
Відгукнулися 18 вересня 2018
ZEN Rooms West Avenue
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