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Umm Al Qura Hotel Makkah - By Al Rawda
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6.1 Good location
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6.1Location
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Umm Al Qura Hotel Makkah - By Al Rawda

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From 33 reviewsSee what guests said
6.2
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Laundry service

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Room choices
Executive Suite
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  • Shower and bathtub
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Standard Quadruple Room
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  • Shower and bathtub
  • 4 single beds
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Standard Triple Room
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  • Shower and bathtub
  • 3 single beds
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Standard Triple Room
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  • 16 m²/172 ft²
  • Shower and bathtub
  • 3 single beds
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Executive Suite
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  • 47 m²/506 ft²
  • Shower and bathtub
  • 1 double bed
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Standard Quadruple Room
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  • 175 m²/1884 ft²
  • Shower
  • 2 single beds or 1 double b...
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Standard Double Room
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  • 16 m²/172 ft²
  • Shower and bathtub
  • 1 double bed
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Junior Suite
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  • 25 m²/269 ft²
  • Shower and bathtub
  • 1 double bed
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The property

Number of rooms 308

Verified guest reviews

Agoda Reviews (33)
Filter by guest type:
Cleanliness6.2
Facilities5.4
Location6.1
Room comfort and quality6.1
Service6.1
Value for money6.8
Provided by verified guests of Agoda
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Room type
Standard Double Room
Standard Triple Room
Standard Quadruple Room
Junior Suite
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Showing 26 verified guest comments
123
2.0
Mohamed from United Arab Emirates
Solo traveler
Standard Double Room
Stayed 4 nights in June 2016
Bad service hotel
That hotel was much better before now after change from mercure group no stander no body caring about guest from recaption who do not know anything till services i stay there 4 days no body clean room just last day they asking
Reviewed July 05, 2016
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6.0
Tariq from Jordan
Solo traveler
Standard Double Room
Stayed 2 nights in February 2016
Normal
Good to stay.
Reviewed February 10, 2016
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7.3
imteyaz from Saudi Arabia
Family with young children
Standard Double Room
Stayed 1 night in December 2015
my exp
Good Hospitality, care and listen to problems
Good
Reviewed December 23, 2015
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4.7
Mohammed from India
Family with young children
Standard Quadruple Room
Stayed 2 nights in July 2015
Reception staff
Stay was very uncomfortable. Shuttle bus services was not useful. Most of the staff are Arabic speaking so difficult to communicate. Restaurant food menu is not to the standard as money paid.Overall the services were not satisfactory compared to other 4 star hotels which forced me to change to other hotel.
Reviewed July 18, 2015
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8.3
Akhlaq from India
Family with young children
Standard Double Room
Stayed 1 night in May 2015
The Best In Class
Location, Pick Up & Drop Service Till Masjid Al Haraam & Good Staff
It was a very good experience the staff was very good & the best service in its class.
Reviewed May 19, 2015
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7.0
Abdul from India
Couple
Standard Double Room
Stayed 1 night in April 2015
Good location but without parking
Location, rooms, Staff
Reviewed April 26, 2015
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7.7
ameer from Pakistan
Family with young children
Standard Quadruple Room
Stayed 7 nights in December 2014
hotel cleaaning good
room service hotel cleaaning staf behave was good
Reviewed December 29, 2014
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6.0
IMTIYAZ from India
Family with young children
Standard Quadruple Room
Stayed 3 nights in November 2014
Good
Value for money
Reviewed December 03, 2014
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7.3
IMTIYAZ from India
Family with young children
Standard Quadruple Room
Stayed 1 night in June 2014
Good
Clean, Centally located and good food
Reviewed June 08, 2014
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4.3
Asadullah from Pakistan
Family with young children
Standard Quadruple Room
Stayed 3 nights in April 2014
Very bad experience with this hotel
B/Fast is good
Very bad experience with this hotel,in Makkah two hotel with smilar name, this hotel has incomplete add given, Face big problem to search hotel in night, Service mentioned by hotel was wrong, they have very bad shuttle service with hotel & iregular plus they drop very far from Haram,Due to very bad service hotel is nearly empty, NO WIFI in rooms. I taked to Hotel manager & advised him if he will not give proper service to Harm & close to prayer area he will not get customers.Its bad hotel management.
Reviewed April 22, 2014
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123
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