Small Hotel with a international feel”

We had a wonder full weekend in this hotel. We were welcomed with a fruit basket in our room and a full size fridge. The room size were good with an on suite lounge area. The hotel has a small but well maintained garden and a excellent pool area. Some of the rooms are right on the beach. For meals you can choose from a ala carte menu from the pool bar or buffet in the hotel dining area. The only down side of the hotel is the old furniture in the rooms. I can recommend this hotel for a short break away.

Good Property”

They should stop outsiders from entering the Private Beach area.There should be some fence or security guards. It was annoying when outsiders entered the private beach area and there was nobody to stop them.Beach facilities could be better.

Nice Hotel Nice location”

Nice Hotel Nice location relaxation Room service did good job Maintenance are really fast if there are any issues. Reception always following up they help me when my daughter high temp with location of the hospital and Pharmacy.

UAQ hotel”

Stay was great overall. The beach and pool fantastic. Not a lot of people. Rooms were not updated - tub cracking, springs hitting the cushion on couch, etc. so for the price it was a deal based on beach, etc.

EID holiday at UAQBH.”

We went there for the EID break with our friends, there were 10 of us and we rented a 2 bedroom villa and stayed for 2 days. The 2 bedroom villa I was told was good for 4 persons only and I had to pay 100aed for each additional person which was fine. I paid the required amount however during our 2 day stay, various staff kept asking us how many we were in the villa. We asked them why they were always asking us since we already told reception how many we were and we gave all our IDs at reception so that they can photocopy and have a record, they told us that they were being told to ask us by the manager. This was very offensive because we informed the reception how many we were and we paid the amount they asked us but the manager still doubted us. This was very disappointing for all of us. We wanted to enjoy our EID weekend but the constant asking of how many we were in the villa really ruined it for us. We did enjoy the beach and the complimentary fruits however I don't think any of us would want to come back as we didn't feel welcome with the constant questioning; and specially for me since I paid for everything that they had asked me to pay, I felt insulted that they still doubted my word. I do however have to mention the exceptional service that one Filipino staff accorded us, his name was Abraham. If ever we decide to come back it would only because of his hospitality towards us.

Not our first choice”

On our previous visit about 2 years ago we thought this hotel was an undiscovered gem. This time around we were disappointed. Service were close to nonexistent. On our previous visit there were electric kettle with coffee in the room. This time nothing. We asked various personnel including the reception about 4 times for a kettle. The answer was always the same, "yes sir we will bring one" that never happened and no alternative was suggested. Our room were right on the beach but when you opened the curtain on the back window no view just a lot of junk ranging from old air-con units, floor tiles and various pieces of metal. This area was not only disgusting but also unsafe for anybody with small children as there were nothing that would prevent them from entering. The pool is not chilled making it unbearable hot during summer. The highlight would be the room service at really affordable prices. The furniture were upgraded and the room itself were pleasant. A chilled pool for the hot summers, a general cleanup in the "hidden" areas and a bit of staff training can take this hotel a long way.

Had very nice stay. Enjoyed the beach”

Very pleasant stay. Enjoyed thoroughly. We were 3 families and had booked 1 double room+1single but the reception staff upgraded us to the royal suite which had huge rooms. They allow barbeque anywhere on the beach.will surely recommend this resort to friends:)

Very nice hotel, but the stuff is aughfull. ”

The receptionist in the hotel was very rude and unprofessional to us. We came for the NY Eve night with my familly. He was speaking to us not in a good manaer, while speaking he was chuwing the gum. Didn't allow us to talk to the manager.

A budget weekend destination with excellent pool and pristine clean sandy beach”

Food options are very poor, only arabic cusine. Need to keep a kettle with few coffee and Tea sachets. Rooms are recently upgraded but poor ac and tv connection. Staff is just too casual but it wouldn't matter as you are anyway ot paying much. Best part is that you can drive and park your car right outside your villa.

nice beach hotel”

It was my second stay at the resort. the place was quite dated and not really renovated but still ok. we had a great time with the beach and pool which was open until night time.

my colleagues had a great time in the beach”

It was my second stay at the resort. the place was quite dated and not really renovated but still ok. we had a great time with the beach and pool which was open until night time.

Lovely location, old furnishing, tv etc”

it is a lovely location ideal for quite and relaxing vacation. the villas need an upgrade in furnishing because the furniture, beddings and tv sets are old and not quite suitable for a hotel of such rating.

Diappointed”

Upon arrival, we were greeted with smiles and good hospitality. We booked for a 2 bedroom villa but those where full so we where "downgraded" to 2 X 1 bedroom villa near the beach (Strike One). It was fine with us because at least it has a nice view of the sea. Everything was just ok. rooms have a distinct smell that i dont like, no kitchen for a villa. Because we are 8 people and only 6 where allowed, they have to charge us additional 100 aed per person. Each additional person will have an extra bed. But evening came but no extra bed. We tried to call but the receptionist told us that there are no more available beds. (Strike Two). Because of this, two of us have to fit ourselves in the small sofa just to lay our heads for the night. And they even charged us for the 2 non existing beds. By this time, my patience is become thin for this "4-star" hotel. In the morning, we had our breakfast at their restaurant. The place is great, food was awesome, but the service crew was just plain rude. Because we booked a 2 bedroom villa, we are given 4 free breakfast. and have to pay for the 4 extra person. It was understandable but the crew in the restaurant was so rude to point this out to me while im in the middle of my meal. Told the crew that I will just finish my meal and will be talking to the reception to clear it out. But he again returned to interrupt again my meal with a piece of paper pointing out that we only have 4 person free breakfast. (Strike Three). By this time, im really pissed. I understand that they were just doing their jobs, but their lack of training or etiquette made this experience unpleasant. Shout out to the HR hiring this people. The crew for the rooms and the reception did a great job. But the crew in the restaurant was just bad. Overall, disappointed. Will not recommend to others. If changes where made, maybe I will be thinking about returning to this place.

Nice pool and beach...”

pool and the beach are very nice. Room not clean well. maintenance staff are very quick and good but the reception not good staff they forced us to vacate on 12 itself even they didn't allow us the grace period even there is Friday prayer.

Worst Experience, Nothing was good”

Very Unfriendly staff, Very less food varieties available in the restaurant, Room cleanliness was very poor (there was a bad odor in the room), No lifeguards for the swimming pool and the beach, Very less amenities and facilities available in the hotel, Not worth the money paid at all. Anyway garden is being maintained in fairly good manner

Review”

Overall it was nice experiance. some facilities like oven and kettle should be inlcuded in the room.

Service ”

We stayed for one night. Main issue not happy with choice of food and room service.

Feedback Umm Al Quwain Beach Hotel”

It was good Experience

Location was super good”

Facility, staff not so great experience (especially breakfast n food options very bad).. location n overall good experience

nice place.good ocean view.”

I suggest there should be a free wifi access to all guests.