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UNA Hotel Palace

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Excellent
Based on 32 reviewsSee what guests said
8.9
UNA Hotel Palace
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9.5 Exceptional location
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9.5Location
  • Free Wi-Fi in all rooms

  • Steamroom

  • Air conditioning

  • Bar

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Room choices
Superior Double Single Use
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  • 2 single beds and 1 king be...
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Executive Double
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  • City view
  • 39 m²/420 ft²
  • 1 queen bed
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Executive Double for Single Use
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  • City view
  • 39 m²/420 ft²
  • 1 queen bed
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Classic Double for Single Use
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  • 22 m²/237 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Classic Double Single Use
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  • 2 single beds and 1 king be...
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Classic Triple
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  • 22 m²/237 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Superior Double for Single Use
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  • 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
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Superior Double
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  • 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
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Executive Triple
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  • 39 m²/420 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Classic Double
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  • 22 m²/237 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Verified guest reviews

Agoda Reviews (32)
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Cleanliness9.1
Facilities8.5
Location9.5
Room comfort and quality8.6
Service9.2
Value for money8.4
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Showing 27 verified guest comments
123
8.0
Simon from Malaysia
Family with teens
Classic Triple
Stayed 1 night in January 2017
Great hotel, great location
Located in middle of Catania, walking distance to most tourist spots. Clean and modern bathroom, efficient lifts and neat room. Good breakfast even though it's complimentary. Only disappointment was the clouds that covered the view of mount etna. Strongly recommended.
Reviewed February 04, 2017
Dear Sir, thank you very much for this review and sharing your great stay experience with the other travellers on Agoda. We are delighted to read that you had a very good time in our city centre located hotel and that our services greatly met your expectations sothat you can strongly recommended it. We hope we will have the pleasure again to welcome you soon and as well in the other architecture.design hotels of our Italian brand group. Warmest regards from Sicily, Rita Monfrini Guest Relation UNA Hotel Palace
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UNA Hotel Palace
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10.0
XIAOQIONG from China
Business traveler
Classic Double
Stayed 4 nights in November 2016
perfect location
very central in Catania city. Many shops and restaurants, cafe around the hotel. I think the building has more than 100 year history. Very historic one. Hotel room is very clean with classical style. We can see very beautiful volcano, Etna from the small balcony. It only takes 20 minutes by taxi from Catania airport to the hotel with Euro20. The staff is very friendly to the guests. Highly recommended
Reviewed November 29, 2016
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10.0
JORGE from France
Couple
Classic Double
Stayed 2 nights in July 2016
Amazing rooftop Etna's view - great location
We spent a very pleasant stay in this hotel - Rooms are big and very clean (asked for a non-smoking room). Breakfast is nice and the rooftop is amazing with a wonderfull view on Etna's volcano ! Moreover it's in the center with everything you need around (shop, restaurants, bar...) We highly recommended it
Reviewed August 02, 2016
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9.2
Seref from United Kingdom
Group
Classic Double
Stayed 4 nights in May 2016
Birthday trip with friends
Stayed at Una with a group of friends. Excellent value for money, great location and very polite and friendly staff, in particular Rita who dealt with all my requests in an efficient and professional manner.
Reviewed May 09, 2016
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8.4
Maria from United Kingdom
Couple
Classic Double
Stayed 2 nights in March 2016
WiFi ? Bed?
Wifi was so poor it was non- existent. On departure we were informed that we could have paid to have a stronger service so basically no free wifi!! The bed was so hard that it felt like sleeping on a wooden board. I was given a blanket on top to try and soften!! Slept incredibly badly and had back ache - spilt my stay in Catania. Staff were very helpful and polite.
Reviewed April 02, 2016
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9.3
Gary from Australia
Couple
Classic Double
Stayed 2 nights in August 2015
Great hotel friendly staff
Rooftop bar staff and room
It was a great hotel with friendly staff and great breakfast on the rooftop terrace. Would highly recommend to anyone for business or pleasure.
Reviewed August 14, 2015
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9.0
Krzysztof from Poland
Couple
Classic Double
Stayed 1 night in July 2015
Stunning Etna view.
Location, style and rooftop view of Etna.
We were very pleased. Hotel is only short walking distance from major places of interest. Roof top bar offers amazing cocktails and view of Etna is worth the money!!!
Reviewed July 07, 2015
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8.3
Sudaporn from Thailand
Group
Classic Double
Stayed 2 nights in May 2015
Meet standard
Location, clean, have mt. Etna view
The hotel is good, meet the 4-stars standard. The only thing is euro20 per night for car parking.
Reviewed May 17, 2015
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9.0
Andrew from United Kingdom
Couple
Classic Double
Stayed 2 nights in February 2015
Una palace catania
Rooftop restaurant view, location, attentive staff
A very pleasant stay for two nights in Catania. The city is a gritty port city with lots of hustle and bustle, so you need a comfortable classy hotel to cosset you in the evenings.the Una palace fitted the bill! The only complaint was that the hotel heating system was full on all the time and even with air conditioning control, our room was incredibly hot. However the weather was very bad and we were told it was to keep the chilly Italian guests happy. Would definitely stay again, great staff make for great hotel experiences, these people now how to look after you, also long as you understand that speed of service is at a leisurely pace on this island, even in a city like Catania. Oh unless you're driving, then it's a full on fast n furious demolition Derby. TAKE OUT YOUR COLLISION DAMAGE EXCESS IN THE UK! I paid £10.50 for the week for £4000 excess cover, did'nt need it, coz I'm used to driving abroad, but by the dents in my hire car, some did! Ciao!
Reviewed March 01, 2015
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8.7
Marlene from Malta
Group
Classic Double
Stayed 3 nights in February 2015
World travler.
Location. Hotel bar. Cleanliness.
Mattresses were very hard. They need changing to something more comfortable. A good light and mirror needed to put make up on. Otherwise my stay was pleasant. Wish I could have slept better. Most staff friendly and helpful especially reception. Used to stay in this hotel a long time before and used to be called The Central Palace Hotel. What a change and update. !!
Reviewed February 11, 2015
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123
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UNA Hotel Palace
|Excellent 8.9
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