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UNA Hotel Roma
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9.3 Exceptional location
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9.3Location
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Excellent
From 257 reviewsSee what guests said
8.6
88% would recommend to a friend
  • Airport transfer

  • 180 meters to public transportation

  • Currency exchange

  • Heart of the City

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Room choices
Superior with Extra Bed
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  • 25 m²/269 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Superior Double
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  • 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Superior Double for Single Use
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  • 25 m²/269 ft²
  • Shower
  • 1 double bed
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Classic Double
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  • 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Double Room with Mountain View
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  • 30 m²/323 ft²
  • 1 king bed
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Double Room with Lake View
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  • 18 m²/194 ft²
  • 1 king bed
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Double Room with Sea View
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  • 25 m²/269 ft²
  • 1 king bed
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Double Classic
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  • 20 m²/215 ft²
  • Shower
  • 1 double bed
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Suite
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  • 40 m²/431 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Executive
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  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (257)Booking.com Reviews (2235)
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Cleanliness9.0
Facilities8.1
Location9.3
Room comfort and quality8.6
Service8.4
Value for money8.2
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8.0
Ellen from Hong Kong
Business traveler
Superior with Extra Bed
Stayed 2 nights in October 2017
Overall is good, i’ll Recommend to my friend. The location is very close to station
But the shower is a bit problem,
Reviewed October 15, 2017
Dear Ellen Thank you for taking the time and trouble to share your experience with your friends. We are very sorry for the inconvenience occurred with shower .Certainly if you would have asked for assistance at the Reception Desk immediately maybe a solution could have been offered to you straight away. UNA Hotels & Resort gives customer care top priority and we do regret for not accomplishing our goal to make your stay as pleasant as you expected, and we intended it to be. We also hope to have the occasion to welcome you again as our guest and let you enjoy your stay at , Best regards E. Noschese General Manager
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UNA Hotel Roma
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5.2
Ulf from Sweden
Couple
Superior Double
Stayed 1 night in October 2017
No value
Nig problems with WiFi. Staff not helpful. Missing technical details. Long time for check in.
Reviewed October 14, 2017
Dear Ulf, Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not fully satisfied with your stay at UNA Hotel Roma because we constantly work to make our clients feel welcome and towards meeting their expectations hence we regret not having succeeded at this time. We are sorry to read your disappointment about the internet service, however the procedure to go online is explained step by step in our free Wi-Fi page, and if not followed correctly you will not be allowed to continue any further. We feel very sorry that you found some staff members not helpfull, our staff is always focused on making sure that all our Guests feel special and confortable. We do hope to have the chance to welcome you back to UNA Hotel Roma in the future and we thank you once again for your valued patronage Best regards, E. Noschese General Manager
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UNA Hotel Roma
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10.0
jo from United Kingdom
Couple
Superior Double
Stayed 3 nights in August 2017
Fantastic hotel
Excellent position within 15 minutes walk from everything. Lovely rooms helpful staff
Reviewed August 28, 2017
Dear Jo, Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard, Ernesto N. General Manager
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8.4
Albert from Indonesia
Family with teens
Superior with Extra Bed
Stayed 2 nights in July 2017
Nice hotel with good location
Located very near to the Termini Station so easy to go around Rome. Walking distance around 20mins to Colloseum. A lot of restaurants and mini market around the area. Room was nice, breakfast was good, overall an enjoyable stay!
Reviewed July 27, 2017
Dear Albert, Thank you for the time you dedicated in writing a comment regarding your recent stay at UNA Hotel Roma It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieve We are looking forward to welcoming you again in the near future. Yours sincerely, Ernesto N General Manager
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UNA Hotel Roma
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8.4
MUHAMMAD from Bangladesh
Family with young children
Superior with Extra Bed
Stayed 2 nights in July 2017
Location & Food
Nice place to b when u r in Rome for a couple of days. Central station is just 2 min walk. All kinds of restaurants r nearby. Hotel is also clean & staffs r very nice.
Reviewed July 21, 2017
Dear Muhammad, Thank you for the time you dedicated in writing a comment regarding your recent stay at UNA Hotel Roma It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieve We are looking forward to welcoming you again in the near future. Yours sincerely, Ernesto N. General Manager
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8.0
HYUN from South Korea
Couple
Classic Double
Stayed 3 nights in June 2017
Good location hotel
Good location within 5 min from Termini terminal metro Room is clean Would not revisit there because the staff are very official Room coolbox is very very small No electronic jar No balcony
Reviewed June 25, 2017
Dear Hyun, Thank you for your review. I would like to thank you for bringing your observations to our attention as your comments have given us the opportunity to know about our shortcomings so that we can learn and do better next time. Thank you for choosing to stay at UNA Hotel Roma and we do hope we will have the opportunity to welcome you back to the hotel in the near future. Best regards, Ernesto N. General Manager
Responded July 02, 2017
UNA Hotel Roma
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8.8
Agnes from Hong Kong
Couple
Executive
Stayed 5 nights in June 2017
Good location, perfect stay!!
Very impressed the UNA GM and the staff for their birthday greetings to my husband in the room when we got back after a long day out. We had a good stay in UNA hotel and we love the location close to Roma Termini station. However, one thing we would suggest hotel to consider changing the shower door as water flashed out everywhere when we took shower. Overall, we enjoyed our stay in UNA and Italy and hope to return soon.
Reviewed June 14, 2017
Dear Agnes, Sharing a reviews like yours with our team is both, gratifying and motivating. We are thrilled that you loved your recent visit to UNA Hotel Roma. Thank you for your kind words of appreciation in regards to the service received, our staff is always trained to do all the best to meet our guests expectations. Thank you also for your kind suggestions, we really care about it. We hope to have the pleasure to welcome you back very soon and send you our best wishes from Rome. Ernesto N. General Manager
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8.8
Yuen from Hong Kong
Family with teens
Superior with Extra Bed
Stayed 4 nights in May 2017
Good location!
Just 2-minute walk from Termini. Very convenient to everwhere & there are restaurants nearby. Hotel room is clean & staff are helpful. The only drawback is wifi connection is poor. Need to strengthen on this.
Reviewed June 04, 2017
Dear Yuen Thank you for choosing to stay at UNA Hotel Roma and for sharing your recent experience with us. It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the Team Thank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments. Looking forward to welcoming you back at your next visit in Rome. Sincerely, Ernesto N General Manager
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10.0
fookmain from Malaysia
Family with teens
Superior with Extra Bed
Stayed 2 nights in May 2017
UNA hotel was great....location was fantastic. Room was very nice. Bed was extremely comfy
Location was wonderful. Lots of food around.
Reviewed May 22, 2017
Dear Fookmain, Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard, Ernesto N General Manager
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UNA Hotel Roma
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10.0
Hunter from United States
Group
Superior Double
Stayed 3 nights in May 2017
Awesome! Just awesome!
The staff did not stop going out of their way to make our stay more and more accommodating! I travel nonstop and never write reviews but this hotel and staff deserve the recognition! Bravo and ciao until next time. We will definitely return to this property!
Reviewed May 19, 2017
Dear Hunter, Such a wonderful review - thank you! We truly appreciate that you took the time to share your experience here at UNA Hotel Roma. And thank you as well for your great comments about the team and their welcome and skills - they were very happy to read your feedback. We look forward to seeing you again very soon and I hope to meet you personally during an upcoming visit. Sincerely, Ernesto N. General Manager
Responded May 23, 2017
UNA Hotel Roma
1 traveler found this review helpful. Did you?|
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