Fabulous staff”

Fabulous staff, special thanks to the lady that had check us in, made as feel like home. Gave us fabulous information on food and direction to all the places we wanna go. we were in milan in 2 separate trips/ days. second was also UNA hotel but its UNA hotel century in milan and booked a suite but the service staff specially the male staff has bad attitude... Feeling grateful we did made an effort to go back una hotel cusani to chat with the lady tt help us.... great work n fabulous staff at cusani. TO THE MANAGEMENT, it would be great if they can re-train the gents/staff at century,,, Cusani is highly recommended for service and its accessibility. At Cusani the breakfast was fabulous, being a Chef the food was done to perfection including the service, but i can't say the same for Century. While we were having our breakfast at century the staff or could be top management (because they were in coats with name tags) was yaking loudly like they were mating which really display poor manners. .....

Good choice”

After the most complicated driving experience in Milan tiny streets I arrived to UNA cusani, greeted by a nice gentleman who helped with my luggage and took care of my car. Parking could be a little bit cheaper as 32 euro a day is too much even for milan center. My plan was to drop the car but since I was staying for two nights only and my flight in the early morning a taxi will cost me more time and money plus the hazzle of dropping the car early. I booked a superior room and the staff upgraded it to an executive room for free. Location was perfect for a nice walk to the Duomu and just next to castello and train stations, also buses going to Servalle outlet and other day trips are just right next door to the hotel. Room was perfect and well maintained. Breakfast was ok but I was expecting more choices just to fit with the hotel high standards, anyway that was good news for me since I was leaving for an early flight the next morning :) I have no doubt, I will be staying here if I visit Milan again, except if I need Parking.

very nice place”

newer modern designed hotel very close to metro and nearby to duomo and last supper. large room had extra sitting area, bathroom with both tub and shower and comfy bed. felt spacious. included breakfast buffet was top notch with all items labeled,3 serving attendants and gluten free items in an eating area with ample table choices. staff spoke some english and were helpful. unfortunately we were given a room on the street side with a trolley bus line that was a noise nuisance but not so bad as to prevent sleeping. also be aware that there are more than one una hotels in milan so cusani is specific. example of extra price of about 150 euros giving extra luxury.

Very nice hotel in an excellent location. ”

I have traveled to Milan for business for the past 40 years and have stayed in many of the signature top hotels in town, as well as several smaller quite properties, however the Cusani UNA is the one I most appreciate now. I have been staying there twice a year for the past 8 years. Location, cleanliness of the room, hospitable staff, good breakfast, but a great location near the Duomo and La Brera is a game changer.

The Hotel was wonderful! ”

The staff was very nice and helpful! As we arrived our room wasn't ready but doesn't matter we were allowed to leav our backage and our car there and we inquired milano city! At 13:30 we were able to check in! The Superior Room which we booked was amazing and very clean! We had everything we want also a baththub! I will book the hotel again!!!

Great hotel , great location , great service ”

The hotel is situated in the center of the city, very close to the Domo and very close to the Brera night life. The service is excellent and professional. The staff is very helpful, attentive and sympathetic. Breakfast is perfect, various kinds of food. The room is nice and cozy. Definitely recommended

Very good location”

We arrived at 8am since our room wasn't ready we were instead offer an upgrade at 25 euros a night - very worth it considering check in time was 2pm and we were allowed to check in immediately. Location was fantastic. Opposite the red metro and Milan tourist center. If you want to go shopping, just buy the bus ticket from the Milan tourist center. We went to the Sarravello factory shopping

Great Location with Friendly Staff”

Each country is different when it comes to star ratings. I felt it's little overrated, but then that's because I travel to Asia a lot where 4-star means rather a grant scale for everything. I was expecting more contemporary decor, but a room was clean and I liked the bathroom the most. The best thing about this hotel is the location, which is quite close the cultural sites and shopping districts. I think Italian hotels use hard mattresses since I was little surprised by stiffness of bed, but the room was generally comfortable to stay. I was happy with staff performance as they are very friendly and answer any questions you may have. I was somewhat disappointed by breakfast buffet each morning since there weren't many options to choose from and I didn't see any dishes that are different from a typical continental breakfast. After all, it's a 4-star hotel, so it would be nice to provide more upscale breakfast.

Location location location!!!!”

One of the best experience of hotel in my life. Great facilities. Amazing location!! Close to subway main streets tourist information Center restaurants Staff is very kind and helpful I recommend And definitely will go back

Excellent high standard hotel”

Excellent hotel in very central location - Milan centre just round corner from Castello and across road from main tourist info centre. Had requested twin room upon booking, when got to room was a double. When highlighted twin preference at reception they quickly sorted out and upgraded us to a junior suite! Location right next to where the sightseeing buses/day tour buses depart from. No issue with traffic noise in hotel and really good breakfast with nice breakfast room overlooking main square leading to Castello. Highly recommended and will be booking again next trip to Milan. Good wifi too!

Awesome place”

Location excellent. Very near via dante and duomo and parco sempione. We reached early in milan. But they allowed us to do early check in! I did email them in advance for this request. But still it helped us a great deal that they agreed to our request!

Best hotel out of three 4 stars hotels during my trip”

Room is spacious and well designed. Window provided a good view. Shower water remained warm throughout shower (unlike my other hotels which had bouts of cold water). Bathrobes available on request. Gym adequate. Breakfast buffet had a great selection and attentive staff even though no live cooking station. Clean neighbourhood with food options nearby. Short walk from some sights and right in front of red tube line, no elevator, hard to carry luggage. No direct line to train station - cab is 14 euro to centrale. Tour agency opposite for last minute day tours. Lifts are tiny and fit 2 people with 1 big luggage.

One of the best hotel that i ever stayed”

I really recommend this hotel to everyone. Firstly, I dont expect much from this hotel, but after i enter the room. I was surprise, the room is spacious, complete amenities, and clean (this is the most important for me). Some hotel that I stayed except 5 star hotel usually lack in cleanliness. The staff were nice as well. And the location is near duomo and everywhere. Will stay in this hotel again if I visit Milan. Thank you for great hospitality!

Will stay again”

we reach 1 days earlier... went in to hotel ask to leave our luggage with hotel... they are willing to help. at the same time they extended our room to 2pm for us to check out when we leave. staff is very helpful. location is very good. nearby have lot of restaurant and shopping. opposite is visitor centre. where can buy ticket to all the shopping outlets. very nice hotel

hotel was value for my money”

stay at Una hotel was nice. room was big and perfect and complete. to cut this review short, hotel was perfect and value for money. only downfall was staff wasn't very polite and NO free wi-fi.

Very pleased”

Extremely well located near La Scala, where we went for a ballet in the evening. Parking underground very convenient, if a bit pricy at 35 euros for one day. Impeccable service, extremely comfortable and well appointed room. This ended up being one of the nicer hotel accommodation we had in our trip. Modern sometimes trumps old charm… Highly recommend!

hotel was very beautiful”

stay at Una hotel was nice. room was big and perfect and complete. to cut this review short, hotel was perfect and value for money. only downfall was staff wasn't very polite and NO free wi-fi.

Great”

We liked everything about this hotel. It is close to all the main central attractions but also 9 minute walk to the Cadorna train station for people who need to get to Malpensa. The hotel staff was very friendly and the breakfast was great. I would definitely come back with no hesitation.

Great location, modern hotel and professional staff”

Pros Location is excellent Clean Modern Friendly staff 15 Euros from the train station 95 Euros to the airport...The hotel will order a taxi for you. Free breakfast is good. Cons The airconditioned did not work in the bedroom and no could fix. Overall Very very good hotel

very nice hotel”

conveniently located hotel close to the DUOMO and the Castello. Staff very friendly. Stayed here a couple of times, sometimes you get a nice room, sometimes you do not. breakfast is also good.