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View, UNAHOTELS Decò Roma in Rome
Classic Double - Bed, UNAHOTELS Decò Roma in Rome
a restaurant with a balcony overlooking a city, UNAHOTELS Decò Roma in Rome
Lobby, UNAHOTELS Decò Roma in Rome
Lobby, UNAHOTELS Decò Roma in Rome
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Ballroom, UNAHOTELS Decò Roma in Rome

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8.7

Excellent

6,043 reviews

6,043 reviews

Housekeeping39
Breakfast30
Shops3
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Original Fans Lazio
120 m
Stazione Roma Termini
210 m
Statua di Papa Giovanni Paolo II
220 m
Piazza dei Cinquecento
230 m
Trambus Open
260 m
Popular landmarks
Colosseum
1.2 km
Palatine Hill
1.3 km
Roman Forum
1.3 km
Trevi Fountain
1.4 km
Spanish Steps (Piazza di Spagna)
1.6 km
Closest landmarks
Embassy of the Republic of Argentina
260 m
Farmacia Ricci
270 m
Borri Books
290 m
Rosario
300 m
Via Cavour
300 m
2021

UNAHOTELS Decò Roma

Via Giovanni Amendola 57, Termini Central Station, Rome, Italy, 00185 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Termini Central Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Colosseum. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Rome

Front desk [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Rome every 1 minutes on Agoda.com
Value for money8.4
Location rating9.4
Nearest airportCiampino-G. B. Pastine International Airport (CIA)
Distance to airport13.5 km

Rooms available at UNAHOTELS Decò Roma

Excellent
Room comfort & quality

8.6

Executive Double Room - Single Use
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Executive Double
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Superior Double
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Superior Triple Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 single bed and 1 double b...
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Superior Double for Single Use
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Classic Double Single Use
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Classic Double
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 double bed
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Single Classic
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Suite (Family Suite)
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are accessible at UNAHOTELS Decò Roma?

UNAHOTELS Decò Roma features non-water sport and outdoor activities such as hiking trails for you to take joy in.

What steps does UNAHOTELS Decò Roma take in terms of hygiene, safety, and cleanliness?

UNAHOTELS Decò Roma satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, staff trained in safety protocol, and sterilizing equipment for extra safety measures and hygiene protocols.

What public parks are within range of UNAHOTELS Decò Roma?

While residing at UNAHOTELS Decò Roma, enjoy your morning or evening stroll at nearby park which include Parco di Via Statilia, Parco dei Padri Passionisti, and Giardini del Celio.

Is UNAHOTELS Decò Roma pet-friendly?

UNAHOTELS Decò Roma permits pets including dogs and cats onto this property with additional fee applied. Moreover, pet bowls are available at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

What do past guests love most about UNAHOTELS Decò Roma?

Past guests that stayed at UNAHOTELS Decò Roma have given this property a rating of 9.391 for its excellent location as the major highlight for their stay.

What is the average rating that verified Couples' have given to UNAHOTELS Decò Roma?

Verified couple travelers that have stayed at this property have given UNAHOTELS Decò Roma an average rating of 8.8. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What do local travelers think about UNAHOTELS Decò Roma?

Past local travelers that have stayed at this property have given UNAHOTELS Decò Roma an average rating of 9.1. You can look up on more detailed customer evaluations, and comments for this property down in the review section.

What is the nearest train, metro, or bus station to UNAHOTELS Decò Roma?

The nearest train, metro, or bus station is Santa Bibiana, 1002.98 m away from UNAHOTELS Decò Roma.

What dining places are nearby UNAHOTELS Decò Roma?

UNAHOTELS Decò Roma’s neighborhood is Termini Central Station which comprises of popular restaurants such as Cotto Restaurant, Target, and Urbana 47.

What time is check-in and check-out at UNAHOTELS Decò Roma?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

What is the closest airport to UNAHOTELS Decò Roma?

The nearest airport to UNAHOTELS Decò Roma is Perugia San Francesco d'Assisi-Umbria International Airport, 133.0 km away.

See map

Explore the neighborhood

What people love about UNAHOTELS Decò Roma

  • 8.8

    Excellent
    Cleanliness

    "The room is clean and spacious."

    Chooi

    |

    December 8, 2022

  • 9.2

    Exceptional
    Cleanliness

    "The rooms that were booked were clean."

    Jianxing

    |

    October 18, 2022

  • 8.8

    Excellent
    Location

    "The hotel is just a few minutes walk to Roma Termini station and therefore it is very convenient."

    Suthichai

    |

    May 11, 2023

Property ranking|Compared to 10,305 Rome properties
See all rankings
Location score
9.4/10
Room comfort score
8.6/10
Value for money score
8.5/10
Cleanliness score
9/10
Better than
99
%
of Rome properties
Better than
99
%
of Rome properties
Better than
98
%
of Rome properties
Better than
98
%
of Rome properties
Overall rating:

8.7

Excellent
6,043 reviews
Cleanliness
9.0
Facilities
8.2
Location
9.4
Read all reviews >
What travelers say they love:
5 mins to Roma Termini, very walkable to most iconic places.
Lawrence from Singapore
Couple
More about UNAHOTELS Decò Roma

More about UNAHOTELS Decò Roma

UNAHOTELS Decò Roma

You'll love the exceptional convenience during your stay at UNAHOTELS Decò Roma, located right in the heart of the city center, with an easy access to everything in Rome. The true local flavors and culture of Rome are yours with a stay at UNAHOTELS Decò Roma, located just 1.2 km from the famous Colosseum.
UNAHOTELS Decò Roma provides a range services and amenities to help make your stay more comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Rome can be assisted with the shuttle services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at UNAHOTELS Decò Roma.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at UNAHOTELS Decò Roma. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at UNAHOTELS Decò Roma, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
UNAHOTELS Decò Roma promises you a fun-packed holiday with a variety of activities and facilities. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside the hotel and explore Rome. Photograph yourself in front of Pantheon located 1.9 km away, which people travel great distances to see. Learn about the city's art history with a day at Galleria Borghese located 1.7 km away, where you can see collections by famous artists.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

36 mentions

Housekeeping

25 mentions

Internet

8 mentions

Food & Dining

5 mentions

Languages spoken
  • English
  • French
  • Italian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hiking
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
UNA restaurant
  • Cuisine: International, Italian, Local
  • Menu: Buffet

Location

Via Giovanni Amendola 57, Termini Central Station, Rome, Italy, 00185
Exceptional
Location

9.4

Airports
  • Ciampino-G. B. Pastine International Airport (CIA)
    13.5 km 36 min drive
  • Leonardo da Vinci-Fiumicino Airport (FCO)
    23.7 km 56 min drive
Public transportation
  • Roma Termini Railway Station
    190 m
  • Termini Subway Station
    210 m
Hospital or clinic
  • Farmacia Ricci
    270 m
Shopping
  • Via del Corso
    1.8 km
Convenience store
  • Coop
    350 m
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Basilica di Santa Maria Maggiore
    280 m
  • Colosseum
    1.2 km
  • Palatine Hill
    1.3 km
  • Roman Forum
    1.3 km
  • Trevi Fountain
    1.4 km
  • Spanish Steps (Piazza di Spagna)
    1.6 km
  • Galleria Borghese
    1.8 km
  • Pantheon
    1.9 km
  • Piazza Navona
    2.2 km
  • Santa Maria in Trastevere
    2.6 km
Nearby landmarks
  • Original Fans Lazio
    120 m
  • Roma Termini Railway Station
    190 m
  • Termini Subway Station
    210 m
  • Stazione Roma Termini
    210 m
  • Statua di Papa Giovanni Paolo II
    220 m
  • Piazza dei Cinquecento
    230 m
  • Trambus Open
    260 m
  • Embassy of the Republic of Argentina
    260 m
  • Farmacia Ricci
    270 m
  • Maggiore National
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Parking is available at an additional charge. Guests are required to put a request in the “Special Request” section upon booking or contact the property directly.
  • The Executive, Executive Double Single Use and Family Suite room types include free minibar.
  • As of January 1st 2011, the Municipal Council of Rome has introduced a room occupancy tax in the amount of maximum EUR 3.00 per person per night – applicable for maximum 10 days. Starting from September 1st, 2014 the amount has been increased up to EUR 7.00 per person per night (depending on the accommodation type and star rating). Children under the age of 10 years are exempt from payment. The fee will be asked of anyone staying in overnight accommodation inside Rome’s boundaries at the end of each stay. The fee is not included in the price and must be paid at the Hotel.
  • Pets (dogs and cats) of size up to 20 kg for dogs and up to 3kg for cats are welcome and are subject to a supplement of EUR 15 that includes cleaning fees and a Welcome Kit. Pets will not have access to the dining areas. It is also possible to take advantage of various on request and paid services for the animal friends.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)12 EUR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 196
  • Room voltage220
Parking
  • Daily parking fee30 EUR

Reviews of UNAHOTELS Decò Roma from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.2
Location9.4
Room comfort and quality8.6
Service8.7
Value for money8.4
High score for Rome
Rating
9+ Exceptional (277)
8-9 Excellent (122)
7-8 Very Good (86)
6-7 Good (18)
<6 Below Expectation (30)
Time of the year
Mar - May (103)
Jun - Aug (173)
Sep - Nov (168)
Dec - Feb (89)

Show reviews that mention 

Showing 533 verified guest comments
12345
10.0
Exceptional
mohd from Malaysia
Couple
Classic Double
Stayed 2 nights in January 2023

Location and value for money”

Big room with appropriate hotel rate Location is accessible to train and walking distance to tourist areas Have to ask for room nearer to the elevator because the hotel will normally put you at the furthest room if you reserve under agoda.

Reviewed January 31, 2023

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10.0
Exceptional
sarit from United States
Family with teens
Classic Double
Stayed 1 night in July 2022

No air conditioning ”

The hottest time of July, the air condition in the hotel stopped working. I'm not sure if there was anything else they can do. Our room temperature was always at 76-80. not comfortable to sleep. We stayed in the same hotel a week earlier and the air conditioners was great period I assume it's just something that can happen.

Reviewed July 20, 2022

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10.0
Exceptional
Gali from Israel
Couple
Classic Double
Stayed 1 night in October 2021

Great hotel”

Clean, comfortable hotel. Near the Termini station , metro and bus. And you can get the all must see places by leg also. Will back to this place

Reviewed October 08, 2021

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Dear Gali, Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Decò Roma. We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future. Kind regards, Ernesto N. - General Manager

Responded December 31, 2021
UNAHOTELS Decò Roma
9.2
Exceptional
sarit from United States
Family with teens
Single Classic
Stayed 1 night in July 2022

Third bed - sofa bed”

I booked two rooms period the rooms are very comfortable and the beds listen to sleep on period the room for my adult children was supposed to have three beds. Open up a sofa bed that was very flimsy thin mattress with the metal sticking out. The staff was very helpful and brought additional slim mattress that had springs sticking out. After further complaints to the staff they brought a regular mattress and I chose to place it on the floor so it will have appropriate support. In addition, the room was facing the sun and kept at 80 degrees. I'm still waiting for the definition to come in and fix it

Reviewed July 19, 2022

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10.0
Exceptional
Ron from United States
Business traveler
Classic Double Single Use
Stayed 3 nights in October 2021

De Santis DeSigns Group USA”

It's always a pleasure staying at a facilities that is attentive to every detail and to their guest. I highly commend this hotel when traveling to Rome, Italy

Reviewed October 14, 2021

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Dear Ron, Sharing a review like yours with our team is both, gratifying and motivating. We are thrilled that you loved your recent visit to UNAHOTELS Decò Roma and that we were able to meet your expectation. We hope to have the pleasure to welcome you back very soon and send you our best wishes from Rome. Sincerely, Ernesto N. - General Manager

Responded December 31, 2021
UNAHOTELS Decò Roma
9.2
Exceptional
Jianxing from Singapore
Business traveler
Executive Double Room - Single Use
Stayed 5 nights in October 2022

Well central location ”

Hotel is centrally located within walking distance to most of the iconic attractions. The rooms that were booked were clean.

Reviewed October 18, 2022

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9.2
Exceptional
Jungsook from South Korea
Solo traveler
Classic Double
Stayed 2 nights in February 2020

Great location, clean rooms but very slow WiFi”

Convenient access by public transport as it is close to Roma Termine Station. It was on the 5th floor, but the smell of the drain came up from the shower. Even at night, cars and people were noisy to sleep. The staff at the lobby and restaurant were friendly.

Reviewed February 11, 2020

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Dear Guest Thank you for your wonderful scores but even more for your constructive criticism. We deeply appreciate your time in communicating the issues you have experienced and we will immediately focus our attention on them to ensure to avoid such similar situation. Sincerely yours, Ernesto N. - General Manager

Responded February 15, 2020
UNAHOTELS Decò Roma
8.8
Excellent
Lawrence from Singapore
Couple
Classic Double
Stayed 6 nights in September 2022

Very good location”

5 mins to Roma Termini, very walkable to most iconic places. There are also buses available but need to queue at Termini to buy bus ticket or tram though I did not take the tram. Bus was easy using Google map. Hotel room is big compared with most other hotel but so is the price..stayed 6 night Wow pricey but felt its worth it.

Reviewed October 03, 2022

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8.8
Excellent
alma from Philippines
Couple
Superior Double Room for 2 Adults and 1 Child
Stayed 1 night in January 2023

Good location”

If you want to be near Termini, this is the right location with lots of restos and souvenir shops around.

Reviewed February 05, 2023

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9.2
Exceptional
Cindy from Italy
Group
Classic Double
Stayed 6 nights in December 2022

Recommended ”

Had a wonderful stay at UNA.

Reviewed January 07, 2023

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10.0
Exceptional
EMI from Japan
Group
Superior Double
Stayed 5 nights in December 2019

Exceptional”

This hotel is near station, metro, bus station.

Reviewed April 29, 2020

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Dear Emi, thank you so much for the time spent reviewing our Hotel. We are happy to see that you enjoyed your stay with us, with a special mention to our location. We really hope to have the chance to welcoming you back in future. Kind regards, Ernesto N. - General Manager

Responded May 16, 2020
UNAHOTELS Decò Roma
8.8
Excellent
Chooi from Malaysia
Couple
Superior Triple Room
Stayed 2 nights in October 2022

Excellent”

Good location. Near to Roma Termini, bus station and restaurants. The room is clean and spacious.

Reviewed December 09, 2022

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9.6
Exceptional
Ron from United States
Business traveler
Classic Double Single Use
Stayed 3 nights in July 2021

110% great”

exceptional service and staff

Reviewed July 25, 2021

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Dear Guest, Sharing a review like yours with our team is both, gratifying and motivating. We are thrilled that you loved your recent visit to UNAHOTELS Decò Roma and that we were able to meet your expectation. We hope to have the pleasure to welcome you back very soon and send you our best wishes from Rome. E.Noschese General Manager

Responded August 19, 2021
UNAHOTELS Decò Roma
8.8
Excellent
Tania from South Africa
Couple
Classic Double
Stayed 8 nights in December 2019

Good quality modern hotel ”

The hotel is in an excellent location in walking distance to all the main sights of Rome. It is modern and the room esp the bathroom was spacious and immaculate. The breakfast buffet was excellent, as well as the bar and our outstanding barman Antonello.

Reviewed January 06, 2020

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Dear Tania, Thank you for your lovely review. We were delighted to read that you enjoyed all aspects of your stay, from our great team members, with a special mention to Antonello, to our location, which is very great indeed. I will make sure to relay your feedback to Antonello who will be very pleased to hear. We are looking forward to welcoming you back in the near future! Warm regards, Ernesto N. - General Manager

Responded January 10, 2020
UNAHOTELS Decò Roma
8.8
Excellent
Kanagasabapathy from United States
Couple
Classic Double
Stayed 3 nights in February 2020

Excellent”

The place is neat with a big bed that is very comfortable for two. Proximity to the metro station makes it easy to travel to the various attractions. It is far from the airport though and would cost $50 to get to Fumi airport by taxi . Overall, a good place to stay

Reviewed March 05, 2020

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Dear Kanagasabapathy, thank you very much for your review. It is a pleasure for us to see that your stay was a wonderful one. I really hope to have the chance to welcoming you back in the future. Kind regards, Ernesto N. - General Manager

Responded May 16, 2020
UNAHOTELS Decò Roma
8.4
Excellent
Val from United States
Family with teens
Superior Double Room for 2 Adults and 1 Child
Stayed 3 nights in July 2022

Rome vacation ”

Pros: Ideal location w/ Roma Termini in very close proximity Very friendly staff and accommodating! 5 star service Included Breakfast was nice with a good variety and value for money Areas for improvement. Sofa bed counted as a bed in family room is unusable due to worn out cushion and springs which would be a nightmare to sleep at The bath tub shower area height will be a problem for shorter people and older guests.

Reviewed August 11, 2022

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7.2
Very good
Chong from Hong Kong SAR, China
Couple
Classic Double
Stayed 4 nights in September 2022

Okay hardware but rude staff and average room cleaning”

Really convenient location with only 3-min distance to Roma Termini giving you quick and easy transfer to the airport and elsewhere in Italy by train. Rooms have been renovated too. However, front desk staff was really rude. When I dropped my room keys in the transparent plastic box placed on the front desk for an express check-out and turned around leaving the hotel, staff shouted at me asking me to wait in line. The staff said I haven’t cleared my payment and tried to charge me full room rate plus city tax even though I have prepaid the room rate to Agoda in full. True that I haven’t paid city tax but they have swiped my credit card upon check-in or they could have asked me to pay upon check-in either. I suggested the hotel should have hided their express check out box if there is no such option available. The staff bluntly replied it is for guests who have cleared all the payment. It is really ironic who can enjoy express check out, if the hotel doesn’t charge city tax upfront nor charge it to credit card. Meanwhile, the room cleaning is so-so and forgot to refill shampoo/shower gel/fresh tower quite a few times during our stay. Also, the windows isn’t good at isolating street noise.

Reviewed October 06, 2022

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7.6
Very good
Dror from Israel
Couple
Classic Double
Stayed 4 nights in June 2022

Very central hotel, accessible and convenient”

I was in room 608, quiet, large and very comfortable.

Reviewed June 19, 2022

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Dear Dror, thank you for having rated our hotel. I am happy to see that you enjoyed your stay but I have noticed that we did not exceed your expectations. If you have any suggestion please, do not hesitate to share it with us! Kind regards, Ernesto N. - General Manager

Responded June 25, 2022
UNAHOTELS Decò Roma
8.0
Excellent
Ahmed from Saudi Arabia
Couple
Classic Double
Stayed 2 nights in February 2020

Very good”

Good Hotel and location

Reviewed February 21, 2020

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Dear Ahmed, thank you for having shared your feedback with us! We are happy to see that you enjoyed your stay with us and we hope to have the chance to welcoming you back in the near future! Kind regards, Ernesto N . - General Manager

Responded February 26, 2020
UNAHOTELS Decò Roma
2.0
Miree from South Korea
Solo traveler
Classic Double Single Use
Stayed 3 nights in February 2020

They dug my luggage”

Once i come back to my room, my luggage was unlocked and opened. it seemed someone dug my luggage to steal something. And when I told it to front desk, they didn’t admit it. The worst hotel ever.

Reviewed February 20, 2020

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Dear Ms Choi, thank you for having shared your feedback with us. I am both surprised and disappointed to hear of your experience, as similar situations never happen in the past. Therefore I have personally investigate your case, seems no one entered your room between the time you reported at the front desk. I am terribly sorry you felt uncomfortable during your stay, this was not our aim, and we tried our best to win your trust back showing you the entrance’s report linked with your door and changing you room. Please, do not hesitate to contact me if more clarification are needed. Kind regards, Ernesto N. – General Manager’

Responded February 26, 2020
UNAHOTELS Decò Roma
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