comfortable and nice location”

We spent a great time in this resort, kids love the pool and the location is very close to Eluanbi park. The amenities are wonderful. There is room to improve on the food. and it is not comvenient to get to Kenting street, it would be great if the hotel provide shuttle. We definately will recommend our friends to stay here.

Great food!”

Surprised us with their buffet!

Liked it!”

Rooms were clean and spacious with plenty of towels and good air conditioning, there was a convenience store on premises with very good pricing. Our price was a bit high due to the holiday weekend, but that is understandable. The only bad thing was the breakfast. VERY Taiwanese, so Taiwanese that if you weren't Taiwanese, it was very unappealing. This is easy to fix, a few fried eggs, a few pancakes and a bit of bacon or sausage and it would be good to go. It did have white bread and cereal though. I was also disappointed not to see any fruit. Taiwanese always talk about their wonderful fruit, I guess they must hoard it for themselves.

Don't go there unless you have kids below 6 years old”

The location is too remote. Shuttle bus (small car) is only available at night and for kenting street only. Pools are great for small kids only. Rooms are painted like the interior of a kintergarden but the good part is quite spacious. Breakfast buffet is not too bad if you like to eat Chinese style vegetable and congee. So unless you are travelling with small kids, better pick places either closer to the kenting street or the beaches.

Overall need lots of improvement”

Room - Not really clean, no floor map in bath room, smoking free room but with bad smoking smell Swimming pool - the dirtiest swimming pool that i've ever seen, maybe not many guests use it as only my kids were there in the morning Breakfast - not many variety, the breakfast time was 630-1030, the food like like left over food when we were there around 9am Arcade, children play room - kids would love it, but need to pay for some of the games

Nice stay, especially nice pools”

-

it's more like 75, too many varieties for breakfas”

Very good overall

clean”

Publicidade enganosa!”

Este resort faz publicidade a várias instalações que supostamente coloca à disponibilidade dos seus clientes, mas na realidade, as instalações não passam de medíocres. Por exemplo, anunciam que têm praia... sendo que a "praia" é apenas uma área na parte de trás do hotel com uma areia suja e um género dum lago com água muito turva. Inaceitável para um resort que está classificado com 4 estrelas. Em termos de localização está muito longe de tudo, tendo que se depender de táxi ou autocarros para qualquer tipo de deslocação. Só há um restaurante nas redondezas e o restaurante do hotel fecha muito cedo por isso as opção é ir para a cidade de kenting, que fica a uns 20 minutos de táxi. O pior foi mesmo o facto de quando chegámos ao nosso quarto nos termos deparado com uma péssima limpeza. Cabelos nas camas, o chão cheio de cotão, a mesa cheias de marcas secas de copos, as cabeceiras das camas com pó de dias ou semanas. Uma experiência terrível!

非常糟糕的體驗”

1.年輕員工態度不錯(年輕的老的都會打招呼) 而老的員工處理問題方式非常糟糕1.車到了門口竟然叫我們"不要" "不要""不要"下行李先去停車 其他人(可能認識或是統一員工 有跟工作人員聊天 還停在大門門口)在下行李 不知道那位員工有什麼問題 拿到房卡不到10分鐘 又要去開車拿行李 2.房間整體感覺乾淨 樓中樓上面 床靠著牆壁邊可以整理會更好 可能是因為重新裝潢的關係而大廳建物都在整理 大廳有很重的化學味 怎麼會在旺季的時候整理 老闆的心態非常糟糕 一堆家人小孩在大廳吸這種味道 3.游泳池是戶外蟲多可以理解 可以請工作人員不定時的拿網子清理一下嗎? 家人因為玩水眼睛發炎 而我自己去 都在撈蟲子 泳池非常糟糕 設備也都沒有整理 丟球的地方非常非常的髒 然後一晚6000 沒人要去墾丁 不是沒理由 難怪出國會比較好

失望....”

於228連假期間與家人入住頂級主題六人房，滿心期待打開房門，結果全家人同時沉默一剎那，與預期落差實在太大。房間空間小，裝潢陽春，連個沙發也沒有，事先預訂嬰兒床，結果只提供遊戲床，也沒有小棉被及枕頭。最最讓人不舒服的是....地毯實在太髒了，滿佈汙漬！ 每晚一萬元的房價，實在不太值.......

服務人員熱情”

服務超棒!很適合親子旅遊,可惜過年去沒玩到水~希望有溫水SPA更好!

Above average”

乾淨, 態度親切, 還會再訪.

還有很大的進步空間。”

我們入住六人房，房間的浴巾,毛巾,牙刷,拖鞋及很多配品都只有四組，打電話給櫃台，請櫃檯增加兩組，截至退房都沒送到，感覺有點敷衍。

Good”

小孩玩水玩得很開心 室內戶外設施都有,熱的時候待室內也不無聊,這次三天兩夜都待在度假村中也不無聊 會想再去住！

旅館業非統一的強項”

水管老舊有臭味，房間灰塵多整潔需加強。

餐廳選擇少”

除了早餐外沒有提供Buffet

小孩看到小閣樓超開心，舒適，好玩”

小孩看到小閣樓超開心，舒適，好玩

舒適，設施多，下雨不怕沒地方玩”

舒適，設施多，下雨不怕沒地方玩

很棒👍🏻”

早餐😋好吃 設施滿不錯的，但房間蚊子很多...