Universal Hotel
Free Wi-Fi

Universal Hotel

No.1 East Xiufeng Road, Guilin City Center, Guilin, China, 541001
- View on map
Bed Universal Hotel
Bed
    Removed from saved list
    Interior view Universal Hotel
    Interior view Universal Hotel
    Exterior view Universal Hotel
    Business Queen Room Universal Hotel
    See all 35 photos
    Exterior view Universal Hotel

    Guest reviews

    7.1
    Very good
    /10
    (108 reviews)See what guests said
    6.0
    Review score

    "Spacious, nice view and comfort."

    Teng

    -

    November 9, 2016

    7.4
    Very good value for money

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Air conditioning

    Excellent
    Location
    8.7
    See map
    Excellent location
    Nearby
    Popular
  • Jiedong Branch of Trust-Mart150 m
  • Jingjiang Wangcheng City190 m
  • Zhengyang Pedestrian Street280 m
  • Guilin Jiefang Bridge290 m
  • Guilin Bureau of Education310 m
  • Haoyi Building320 m
  • GuiLinShi ZhengYang Lu BuXingJie330 m
  • ShangShui MeiShiJie330 m
  • Flower Bridge360 m
  • Guilin Sports Centre390 m
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money7.4
    Distance to city center0km
    Location rating8.7
    Nearest airportGuilin Liangjiang International Airport (KWL)
    Distance to airport26.3 km
    Select your room
    Superior Twin
    Superior Twin
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior River View
    Superior River View
    ...
    • Room size: 25 m²/269 ft²
    • River view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    River View
    River View
    ...
    • Room size: 25 m²/269 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Business Queen Room
    Business Queen Room
    ...
    • Room size: 48 m²/517 ft²
    • River view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Economy Room
    Economy Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower and bathtub
    Enter dates to see prices
    Have a question for Universal Hotel?
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Universal Hotel

    More about Universal Hotel

    An overview

    Show less

    What they offer

    6.0
    Review score

    "Will stay again."

    Teng

    |

    November 9, 2016

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (108)Booking.com Reviews (1)
    7.1
    /
    10
    Cleanliness7.1
    Facilities6.9
    Location8.7
    Room comfort and quality6.6
    Service6.6
    Value for money7.4
    Provided by verified guests of Agoda
    All languages
    All guests (108)
    All room types

    Show reviews that mention 

    Showing 107 verified guest comments
    12345
    9.3
    Exceptional
    Kevin from Australia
    Couple
    Superior Twin
    Stayed 2 nights in August 2014
    We always stay at the Universal, Guilin, China. ”
    Location, Soft beds and Value for money.
    The staff at reception are friendly and check in is always easy. We consider the price to stay at this hotel very reasonable. We were so happy to stay at the Universal this trip as the rooms have been upgraded and now have soft mattress on their beds. This is the first time that there has been soft beds in the 7 years of travelling to China. The location of this hotel is perfect for walking and exploring the city of Guilin. It is so close to the bridge that you can enjoy a lovely stroll over the bridge to see the lights before bed. We recommend staying at the Universal while staying in Guilin, China.
    Reviewed August 23, 2014
    8.0
    Excellent
    Suweri from Indonesia
    Family with teens
    Standard Twin
    Stayed 1 night in June 2012
    Nice hotel at nice location”
    Location
    Nice hotel just opposite the Li River and near the ZhengYang pedestrian street. So, it's really convenient for both dining and shopping. Room is quite spacious although some furniture look a little bit old fashioned. Overall, nice hotel for an affordable price.
    Reviewed July 03, 2012
    8.7
    Excellent
    YEN from Indonesia
    Family with teens
    Stayed 1 night in February 2010
    Nice stay in Guilin”
    The location is great, just a stone throw from the crowded pedestrian street & the underground clothing market
    The only thing i don't like is the bathroom can see thru with the glass divider. this kind of bathroom is only suitable for couple, and the worse thing is the glass screen cannot cover all the glass.
    Universal Hotel is a nice hotel in a very good location, near the shopping areas, lobby is spacious and comfortable, the staffs are friendly and helpful. Exceed my expectation for the price I pay, will absolutely recommend my friends and families to stay there & will absolutely stay in Universal again if I go to Guilin again.
    Reviewed February 09, 2010
    6.0
    Teng from Malaysia
    Couple
    Stayed 3 nights in November 2016
    Just Nice 3* Hotel ”
    Worth stay... but suggest Agoda do not promo economy room in future will spoilt guest mood no doubt slightly cheaper. We booked economy room WORST but fortunately still hv room can upgrade to highest 7 floor room with additional RMB 50 per night and its WORTH to add on and upgraded the room... spacious, nice view and comfort. Location fantastic all foods & shopping just walking distance . Will stay again.
    Reviewed November 09, 2016
    8.0
    Excellent
    Raphael from Brazil
    Group
    Business Queen Room
    Stayed 3 nights in August 2013
    Best value for money”
    View, location and price
    My 2nd time here. For the price one could expect a rundown hotel, but instead you will find a perfectly nice hotel. International breakfast is good enough and rooms are big and cozy. The location is perfect for views and to go around. There are many choices around for local/western food.
    Reviewed August 21, 2013
    8.0
    Excellent
    Raphael from Brazil
    Group
    River View
    Stayed 3 nights in August 2013
    Best value for money”
    View, location and price
    My 2nd time here. For the price one could expect a rundown hotel, but instead you will find a perfectly nice hotel. International breakfast is good enough and rooms are big and cozy. The location is perfect for views and to go around. There are many choices around for local/western food.
    Reviewed August 21, 2013
    8.0
    Excellent
    Raphael from Brazil
    Group
    Business Queen Room
    Stayed 2 nights in August 2013
    Best value for money”
    View, location and price
    Can't complain, my 2nd time there. Perfect location for views and going around. For the price you pay you could expect an old, run down hotel, but instead you find it perfect for a trip without spending too much. Best Value for money. International breakfast is good enough and rooms are clean and cozy.
    Reviewed August 21, 2013
    8.3
    Excellent
    Chan from Singapore
    Solo traveler
    Standard Twin
    Stayed 3 nights in November 2011
    Value-for-money : 4-star hotel at price of 3-stars”
    Good location and Clean & Cosy Room
    The hotel stay was better than expected. The room was spacious. The bed was comfortable and the beddings were clean. Hotel staff was friendly and helpful. The hotel is located near the river. Shops and eateries are located right next to the hotel. So, CONVENIENCE is the word! Would recommend the hotel to family and friends going to Guilin.
    Reviewed January 26, 2012
    8.0
    Excellent
    David from New Zealand
    Couple
    River View
    Stayed 2 nights in August 2011
    Good hotel with potential to be excellent”
    Location and sense of spaciousness
    we enjoyed our stay at this hotel. however it is bit of a stretch to call it a 4*, mainly because the bathroom was showing mould in the ceiling and the towels were very worn out. it felt as though it was all due for a good spruce up, including the carpets. that said, it was a good choice overall.
    Reviewed August 14, 2011
    6.3
    Good
    Tan from Singapore
    Family with teens
    River View
    Stayed 3 nights in April 2011
    Convenient and Lovely Sight.”
    Near River Side and Surrounded by Shopping mall and Food Stores.
    We have a present stay in Universal Hotel where it is situated nearby a busy shopping area in Quilin. The view was spectacular over looking the Li river and the bridge. We have had no problem looking for food around and massage around this area. The room are pretty good and clean as well as their service staff, I would definitely be staying in this hotel on my next visit.
    Reviewed April 13, 2011
    8.0
    Excellent
    Matthias from Germany
    Couple
    River View
    Stayed 3 nights in December 2010
    Good Position near the river, good value for money”
    Good Position, good and cheap breakfast and dinner buffet
    unfortunately it took 2 days and 3 reclamations until the heating runs (it was quite cold while we were staying in Guilin)
    All in all we liked the hotel mainly because of the situatio in the city near the river and because of the real good and cheap breakfast and dinner buffet. Unfortunately it was quite cold when we stayed there (down to -2 degree) and it took 2 days and 3 reclamations until the heating was repaired.
    Reviewed December 19, 2010
    8.3
    Excellent
    Moira from Australia
    Couple
    Stayed 2 nights in October 2010
    Great location, helpful staff, comfy clean room ”
    Lovely buffet breakfast $58 pp if not included, hotel handy to main street, Walking Street and markets.
    We stayed in the Universal Guilin for 2 nights. Our room on the 5th floor overlooked one of the 4 lakes Guilin sits on and the view was lovely by day or night. Watched a fireworks show one night from the window! It's central to the main thoroughfare of Guilin and about 10 minutes walk to the night markets and Walking Street. The markets appear at dusk and disappear at dawn. There is an entire shopping complex under the road and it's a bit of a challenge finding the right exit for the markets! Once you do, there are many stalls selling everything from clothing, electric gadgets, sunnies, shoes, jewellery etc etc, and foods including fruit and roasted horse chestnuts. The Universal has some lovely wooden furniture in the massive entry hall, worth a second look. ALl in all, a very good hotel and we'd stay here again.
    Reviewed October 22, 2010
    9.3
    Exceptional
    Alice from Singapore
    Couple
    River View
    Stayed 1 night in June 2010
    Great Value For Money”
    Good location,friendly staff
    Near main road
    Universal Hotel is only about 40 minutes from the international airport. It is better to book a riverview room so that you are able to enjoy the scenic Li River. There are many eateries near the hotel. If you enjoy massage, there is a health club(to the right of the hotel) which offers good and cheap massage services 24/7.
    Reviewed June 21, 2010
    9.0
    Exceptional
    Alice from Singapore
    Couple
    River View
    Stayed 1 night in June 2010
    Fantastic Location”
    Location of hotel is good. Hotel is near shopping mall.
    Lots of honking from vehicles.
    Hotel staff are friendly and able to communicate in English. There is a health club within walking distance from hotel which offers good and cheap massage services. Location of hotel is within walking distance to shopping mall. Hotel rooms are clean. I will definitely recommend Universal Hotel to friends who are travelling to China.
    Reviewed June 20, 2010
    8.3
    Excellent
    Nathan from Australia
    Family with young children
    River View
    Stayed 8 nights in June 2009
    Good position for central Guilin”
    Neat rooms. Nice view of the river. Short walk to the mall and nearby attractions. Staff courteous with basic English.
    Water lukewarm in the shower (we stayed during summer). Baby cot provided for our almost 2 year old was probably only suitable for up to 6 months.
    We enjoyed our stay at the Universal Hotel with its proximity to everything we wanted to see and do. It was entertaining to watch people swimming in the Li River each morning. The river was actually flooding towards the end of our stay and we had an excellent view of the road under the bridge going under water and the ensuing traffic chaos! However, things returned to normal soon afterwards. There are a nice selection of cafes offering Western style food and good coffee a short walk away (turn right after coming out of hotel and follow main road along river). The room was clean and comfortable following recent refurbishments.
    Reviewed July 09, 2009
    8.0
    Excellent
    Suweri from Indonesia
    Family with teens
    Standard Twin
    Stayed 1 night in June 2012
    Great location...”
    Near pedestrian street and opposite of the Li River
    It was a great stay at Universal Hotel. The room is quite clean and spacious. Nice hotel which is in the city centre.
    Reviewed July 03, 2012
    9.0
    Exceptional
    GEOK from Malaysia
    Group
    River View
    Stayed 5 nights in February 2012
    Good Hotel and Clean Room”
    Near shopping, restaurants and night market
    Nice hotel clean room and good breakfast. Location near the river, restaurant and shopping mall. We 'd stay here again.
    Reviewed March 04, 2012
    8.3
    Excellent
    YEN from Indonesia
    Family with teens
    Stayed 3 nights in January 2010
    Universal Hotel Guilin”
    Nice, clean, great location
    Nothing i can think of.
    Very nice hotel in excellent location, a short walking distance to the pedestrian street with lots of shops. Enjoy the stay & shopping there.
    Reviewed February 10, 2010
    8.3
    Excellent
    YEN from Indonesia
    Family with teens
    Stayed 1 night in February 2010
    Beautiful Guilin & Nice hotel”
    Excellent location, friendly staffs
    -
    Nice, clean hotel, worth for the money. A short walking distance to the shopping area.
    Reviewed February 10, 2010
    4.7
    Susan from United States
    Couple
    Standard Twin
    Stayed 3 nights in June 2014
    not so good”
    large room, access to walking street, comfortable bed
    below average stay. our frig was not working. we asked for a new one and we were ignored. ac is governed so it does not cool down enough for who are not accustomed to the heat & high humidity. english was poor though i did not expect much better. you should be aware of this if you require extra help. i requested an iron, got one but they called me to get it back & i could not understand what they wanted- 6 phone calls to our room later at bedtime & i finally told them to come to the room because i did not know what they wanted. apparently, they have 1 iron! upon check out they accused us of stealing a small glass from the room! i will wait to see if they charge my credit card & move forward to fight that! be advised!!! 1. taxi drivers are very dishonest! they will not use the meter. we were charged 100rmb from the airport to the hotel, then 120rmb to get back to the airport. they have you over a barrel! the meter going to the hotel said 65rmb! they go through 1 toll - so maybe add 10rmb.2. booking a li river cruise. we were very disappointed! we didn’t book at the hotel but with an agent. i asked for english guided tour only. we ended up on a tour where we were harassed by the staff multiple times!! it took 4 hrs which is 2 hrs too long. forced to listen to loud announcements to sell photos at every mountain. inevitably they will want to stand where you are standing! we finally refused to move as it became so frustrating. the seats in ac cabin are assigned -if you want a window seat ask in advance. ac will disappear as open every window anyway. we were promised a cool environment for our tour. the staff will try to upsell you on everything! we paid 450rmb for the foreign tour. i am sure it was way over the price & wouldn’t give us the ticket stubs! if you go to yangshou, you will have to arrange your bus trip back! know before you go & your trip might be more pleasant!
    Reviewed July 02, 2014
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Universal Hotel
    |Very good 7.1
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • ShangShui MeiShiJie
    • Guilin Bus Station is within 1.9 km