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Excellent8.3
Based on11reviews
Unzenonsen Azumaen
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"Nice with stunning lake view in Unzen. Fantastic staff offer..."

FelixHong Kong
Interior view
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8.4 Excellent location
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8.4Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Hot spring bath

  • Bar

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Japanese Style - Non-Smoking
  • 66 sq.m.
  • 1 single bed and 1 futon
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Japanese Style Twin
  • 66 sq.m.
  • Smoking allowed
  • 2 futons
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Japanese-Style Quadruple Room - Non-Smoking
  • 25 sq.m.
  • 1 single bed and 3 futons
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Suite
  • 19 sq.m.
  • Smoking allowed
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Japanese/Western-style Room or Twin Room
  • 33 sq.m.
  • Smoking allowed
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Standard Triple Room with Tatami Area
  • 48 sq.m.
  • 3 single beds
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Suite
  • 47 sq.m.
  • Smoking allowed
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Twin
  • 25 sq.m.
  • Smoking allowed
  • 2 single beds
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Double - Non-Smoking
  • 1 double bed
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Japanese Style
  • 66 sq.m.
  • Smoking allowed
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Japanese-Style Room
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    Japanese/Western-style Room or Twin Room
    • Smoking allowed
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    Nearest essentials

    • Airports
      • 37 km
      • Nagasaki Airport (NGS)
      • 45 km
      • Saga Airport (HSG)
    • Hospital or clinic
      • 7 km
      • Kusano Cardiovascular Medicine
    • Cash withdrawal
      • 850 m
      • ATM

    More about Unzenonsen Azumaen

    An overview

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    Verified traveler reviews

    Agoda Reviews (11)
    Booking.com Reviews (59)

    8.3

    Filter by traveler type:
    • Cleanliness 8.5
    • Facilities 8.0
    • Location 8.4
    • Room comfort and quality 8.0
    • Service 8.5
    • Value for money 8.0
    Review score
    based on 1 reviews
    • Cleanliness 4.0
    • Location 8.0
    • Room comfort and quality 6.0
    • Service 4.0
    • Value for money 6.0
    Excellent
    based on 6 reviews
    • Cleanliness 9.0
    • Location 8.7
    • Room comfort and quality 8.0
    • Service 9.0
    • Value for money 8.3
    Exceptional
    based on 1 reviews
    • Cleanliness 10.0
    • Location 10.0
    • Room comfort and quality 10.0
    • Service 10.0
    • Value for money 6.0
    Excellent
    based on 3 reviews
    • Cleanliness 8.7
    • Facilities 8.0
    • Location 7.3
    • Service 8.7
    • Value for money 8.7
    Provided by verified guests of Agoda
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    • English
    • 日本語
    • ภาษาไทย
    • 繁體中文 (香港)
    • 한국어
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    Room type
    • Japanese Style
    • Twin
    • Double - Non-Smoking

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    Showing 11 verified reviews
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    5.6
    Phoebe from Hong Kong
    Group
    Twin
    Stayed 1 night in June 2016
    The spa is very good.”
    The spa
    Reviewed July 02, 2016
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    5.7
    WING from China
    Business traveler
    Twin
    Stayed 1 night in October 2014
    GOOD SERVICE, GOOD VALUE”
    PRICE, LOCATION & FOOD
    Reviewed November 06, 2014
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    6.0
    Chin-Ni from Taiwan
    Couple
    Twin
    Stayed 1 night in February 2014
    Traditional Japanese Style room Great!”
    Lake View, Good Lobby, Friendly Staff.
    Again, I would suggest ordering traditional Japanese style room, not the twin bed western style room if you need lake view, good room size, good WiFi, good dining experience. The twin bed may be cheaper, but that's the only good part.
    Reviewed March 03, 2014
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    6.3
    Chin-Ni from Taiwan
    Couple
    Twin
    Stayed 1 night in February 2014
    Cozy”
    Lake View, Hot Spring, Japanese Room
    I would recommend you to book their traditional Japanese room with meals. They have a few small western style rooms with twin beds up for sale. If you are thinking about ordering the twinbed room I suggest you think again. We stayed in one of them for our first night. It's too small with a garbage/car park view. The air conditioner was not working properly so we froze and had to endure the noise from the old machine. This hotel was known for hosting the Emperor once. We joked that our twin bed was for the emperor's driver to stay because the size, feature, and view showed no intention of making us feel easy and relaxed. The Wi-Fi was not reaching the room. Anyway room was uncomfortable and should not be out on the market especially when this is a four star hotel famous for relaxation. The in-room dinner was tasty but again, such a great dinner shouldn't be served in such a small room. We asked to be transferred to a normal room the next day (All other rooms are traditional Japanese style), paid 10000 extra yen. It was way better. WAY BETTER.
    Reviewed March 03, 2014
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    9.0
    Sara from Canada
    Couple
    Twin
    Stayed 1 night in September 2013
    relaxing onsen in beautiful Unzen”
    hot spring pools, view of pond, friendly staff
    Unzen is a small village with many Ryokan, and it's amazing to walk through the streets and see steam from the jigoku ("hells") rising out of the ground all over the place, if you don't mind a slight smell of sulphur. I haven't been to Beppu so I can't compare the quality of the hot springs, but Azumaen has a wonderful facility. We were given traditional Yukata to wear around, and thoroughly enjoyed the baths, which overlook a beautiful landscape of a large pond and forest. The men's and women's baths are on different floors, and each have an outdoor and indoor section, as well as a sauna. I wish we had been able to enjoy dinner or breakfast at the Ryokan, but we were on a budget and instead opted to find our own meals. There are a couple of places to eat in the other hotels in town, as well as two stand-alone restaurants that had good food at reasonable prices. The staff at Azumaen were incredibly accommodating, picking us up in their shuttle from the nearby bus stop (we went to Unzen via Nagasaki) and showing us right to our room. I would recommend this Onsen to anyone looking for a really quiet and relaxing destination.
    Reviewed September 23, 2013
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    10.0
    Gautam from United States
    Couple
    Twin
    Stayed 1 night in August 2013
    Great experience. The management is superb.”
    Individual care, helpful tips from the owner and staff and above all extremely good courtesy
    Memorable experience, we will get back and recommend to colleagues and friends. The hotel is Situated in a beautiful place. The staff and the owners spoke English and were always helpful. The breakfast and meals were delicious. A great place to rest and enjoy the nature.
    Reviewed August 11, 2013
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    10.0
    Jonathan from United States
    Couple
    Japanese Style
    Stayed 1 night in July 2013
    Perfect stay, great Ryokan.”
    Great staff, spacious and beautiful accommodations, wonderful activities nearby
    From the moment we entered, the staff were welcoming and helped us in every way possible. They provide tea upon checkin, a shuttle bus into Unzen, a fantastic in room breakfast, amazing spa, wonderful room service, and great knowledge of the surrounding areas. Highly, highly recommended.
    Reviewed July 24, 2013
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    9.3
    NORIO from Japan
    Solo traveler
    Twin
    Stayed 1 night in February 2016
    おもてなし最高”
    接客、景色、料理すべて良かった
    この旅館の看板である、池を望む和室ではなく、山側のツインに泊まりましたが充分に広く、快適でした。オプションでリクエストした夕食、朝食も最高でした。優しく朗らかなスタッフさんばかりで、宿泊して良かったと思えたお宿でした。
    Reviewed February 15, 2016
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    9.2
    Sutheetutt from Thailand
    Group
    Double - Non-Smoking
    Stayed 1 night in November 2016
    โรงเรียนสวย”
    โรงแรมตกแต่งได้สวยงาม ห้องแช่น้ำแร่มีความสะดวกสบายมาก ที่ตั้งตั้งอยู่ริมทะเลสาบ อยู่ในเมืองที่มีขนาดเล็ก มีความเงียบสงบ
    Reviewed January 29, 2017
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    10.0
    MAK from Macau
    Couple
    Japanese Style
    Stayed 1 night in November 2014
    環境清靜,適合夫妻度假”
    服務態度好
    Reviewed November 08, 2014
    Did you find this review helpful? |


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