Upper Room Hotel
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7.3
Very good
/10
(168 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • The Reichstag Building3.18 km
  • The Holocaust Memorial - Memorial to the Murdered Jews of Europe3.26 km
  • Brandenburg Gate (Brandenburger Tor)3.26 km
  • Pergamonmuseum Museum4.67 km
  • Museum Island4.8 km
  • Memorial of the Berlin Wall5.15 km
  • The Berlin Wall5.21 km
  • Alexanderplatz5.6 km
  • East Side Gallery6.8 km
  • Gedenkstaette Berlin-Hohenschoenhausen12.08 km
  • Free Wi-Fi

    Upper Room Hotel

    Rankestrasse 3., Charlottenburg, Berlin, Germany, 10789 - See map
    "I enjoyed the stay, great location."
    Alfredo - June 25, 2017
    Very good cleanliness
    7.5 rating for cleanliness
    Very good comfort
    7.3 room quality and comfort
    Good service
    6.5 rating for service
    Good facilities on premise
    6.0 facilities on premise
    • 130 meters to public transportation

    • Located in heart of Berlin

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Safety deposit boxes

    Cheaper than 96% of all properties in Berlin in the last 24 hoursCompared to 2,399 Berlin properties at Agoda for various dates
    Property ranking|Compared to 2,399 Berlin properties
    See all rankings
    Cheapest price score
    Location score
    8.8/10
    Room comfort score
    7.3/10
    Review score - United States
    7.1/10
    Better than
    96
    %
    of Berlin properties
    Better than
    94
    %
    of Berlin properties
    Better than
    93
    %
    of Berlin properties
    Better than
    92
    %
    of Berlin properties
    Value for money7.5
    Distance to city center0.1 Km
    Location rating8.8
    Nearest airportBerlin Tegel Airport (TXL)
    Distance to airport6.3 km

    Rooms available at Upper Room Hotel

    Standard Quadruple Room
    Standard Quadruple Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
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    Apartment
    Apartment
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    Comfort Double Room
    Comfort Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
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    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 single beds
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    Standard Triple Room
    Standard Triple Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 3 single beds
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    Standard Single Room
    Standard Single Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 single bed
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    Economy Single Room
    Economy Single Room
    ...
    • Room size: 12 m²/129 ft²
    • Shower
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    Deluxe Two-Bedroom Apartment
    Deluxe Two-Bedroom Apartment
    ...
    • Room size: 110 m²/1184 ft²
    • Shower
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    Deluxe Two-Bedroom Apartment
    Deluxe Two-Bedroom Apartment
    ...
    • Shower
    • Kitchenette
    • 1 single bed and 1 queen be...
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    Standard Double Room
    Standard Double Room
    ...
    • Separate shower/bathtub
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    What people love about Upper Room Hotel

    • 7.6
      Very good
      Spaciousness

      "Room was big, recently renovated and comfortable."

      Heikki

      |

      August 6, 2018

    • 10.0
      Exceptional
      Staff 

      "Everything was clean and the staff were friendly."

      Grace

      |

      March 6, 2017

    • 7.2
      Very good
      Bathroom

      "Nice bathroom and kitchen area."

      Siri

      |

      August 2, 2017

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    More about Upper Room Hotel

    More about Upper Room Hotel

    9.2
    Exceptional

    "The location in the city center is great for exploring Berli..."

    Andreas

    |

    October 2, 2016

    An overview

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    Most talked about facilities

    Breakfast
    11 mentions
    Housekeeping
    7 mentions
    Internet
    2 mentions

    What they offer

    10.0
    Exceptional
    Breakfast

    "The hotel was priced very well and the breakfast was good."

    Grace

    |

    March 6, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Upper Burger Grill
    Cuisine:American, European
    Menu:Buffet

    Nearby restaurants

    German cuisine
    German cuisine
    Le Charpentier
    130 m German, Mediterranean
    Radkes Gasthaus Alt-Berlin
    190 m German
    Restaurant R23
    240 m German
    American cuisine
    American cuisine
    Ribs & More
    180 m American, Barbecue
    Block House
    280 m American, Barbecue, European
    Jim Block Burger Restaurant
    320 m American, Fast food
    European cuisine
    European cuisine
    Heising
    40 m European, French
    Restaurant Le Faubourg
    170 m European, French, International
    Ristorante Doro Berlin
    180 m European, German, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Upper Room Hotel from real guests

    Overall rating
    7.3
    Very good
    From 4056 reviews
    Provided by verified guests of
    Agoda Reviews (168)Booking.com Reviews (3888)
    Rating via Agoda7.3
    /
    10
    Cleanliness7.5
    Facilities6.0
    Location8.8
    Room comfort and quality7.3
    Service6.5
    Value for money7.5
    High score for Berlin
    Rating
    9+ Exceptional (14)
    8-9 Excellent (21)
    7-8 Very Good (33)
    6-7 Good (14)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (17)
    Jun - Aug (34)
    Sep - Nov (30)
    Dec - Feb (26)
    All guests (168)
    All room types
    All languages

    Show reviews that mention 

    Showing 107 verified guest comments
    12345
    4.8
    Karri from Finland
    Business traveler
    Standard Single Room
    Stayed 3 nights in May 2019

    Good location, not so good service”

    Location is good in the center of Charlottenburg. Hotel itself is bit old, only bathrooms was recently renovated. Also despite lift there are many stairs to get to the reception, which is in fourth floor. Luckily I didn’t have heavy luggage. Most of the staff is very rude and unhelpfull. Had some issue with my booking and reception was angry to me because they had communication issue with the agency. Next day there was only friendly staff member I met at the reception. He was helpful and made the call and cleared everything for me in just two minutes. Saw other guy at reception shouting to customers every time I was near reception.

    Reviewed May 28, 2019
    9.2
    Exceptional
    Andreas from Germany
    Solo traveler
    Comfort Double Room
    Stayed 1 night in May 2016

    Great location in the city center”

    The location in the city center is great for exploring Berlin. The room was very spacious. I arrived a bit earlier, but the friendly staff managed to give me the room a bit earlier so that I can recover from a jetlag.

    Reviewed October 02, 2016
    8.0
    Excellent
    Yuen from Hong Kong
    Solo traveler
    Comfort Double Room
    Stayed 4 nights in June 2013

    Great Location”

    Value for money, location, breakfast

    The location is close to the zoo station. The hotel is in a great location for exploring the city. The room was tidy and the breakfast was included. The worst thing is the stairs. If you come with a big heavy luggaues it's very difficult to climb up the stairs!

    Reviewed June 10, 2013
    8.3
    Excellent
    Charles from Indonesia
    Family with young children
    Standard Quadruple Room
    Stayed 2 nights in November 2012

    Terrible access but Good Location”

    Location and Clean Room

    don't bring in too many luggages when you're here, it was gruesome, cause the hotel is situated on the 5th floor, the elevator only goes from 1st floor to the 4th floor, so you have a flight of stairs from the ground to the 1st floor and from the 4th floor to the fifth floor. we were carrying 4 large luggage and the day we left the power was out and we had to walk all the way down the flights of floors, you can imagined the load we had to carry through the flight of floors. not recommended if you want to shop and carry heavy load.

    Reviewed November 30, 2012
    6.4
    Good
    Techhong from Cambodia
    Family with young children
    Standard Triple Room
    Stayed 2 nights in December 2018

    Nice room but unhelpful staffs.”

    The room is clean, space is good enough for 2 if you book double room. However, th le check in staff that I met spoke almost no English, I have to run up and down then old creepy stair in the middle of the night to find the reception to check in.

    Reviewed December 21, 2018
    7.6
    Very good
    Heikki from Finland
    Family with young children
    Standard Quadruple Room
    Stayed 3 nights in June 2018

    Great location!”

    Location of URH is great, no question about it! Room was big, recently renovated and comfortable. Windows to smaller street so really no extra noise. The staircase was a bit of a minus, but that was clear already when booking the room so cannot complain.

    Reviewed August 06, 2018
    9.2
    Exceptional
    Robert from United Kingdom
    Solo traveler
    Standard Single Room
    Stayed 4 nights in November 2017

    Good basic hotel in very good location”

    Positives: Good value! Good location to underground and buses 100 and 200, and some local sites (zoo, ruins of stunning Kaiser church tower, Katte Kolwitz Gallery), lots of local restaurants.. Comfortable room, though the single is not like those published, it’s quite tiny and basic, excellent shower, very quiet (I was on the upper floor), very good German breakfast with lots of choice though big groups may make getting to the buffet challenging at times, though most times fine(after 08:30). Negatives: Reception staff can be a bit grumpy, though they usually warm up with time. Ignore Agoda’s advice that electronic proof of booking is fine, the hotel expects printed voucher (I managed to email it to them in the end). The hotel is on the 4th floor, the lifts run between floors so expect some stairs.

    Reviewed November 20, 2017
    9.0
    Exceptional
    V from Malaysia
    Group
    Standard Triple Room
    Stayed 1 night in June 2014

    Value of money”

    Great Breakfast; Great Room; Great Staff service

    it is a very recommended hotel for your trip in Berlin, the downside of this Hotel is only the elevator service. you need to carry your luggage to 1 floor because the elevator stops in the middle of each level

    Reviewed October 06, 2014
    8.3
    Excellent
    Sukruedee from Thailand
    Business traveler
    Comfort Double Room
    Stayed 1 night in November 2013

    Easy access”

    Good breakfast , easy to access public transportation, in shopping area

    Many things are good, good breakfast, friendly staff, the hotel is near train station and in shopping area, many restaurants near by, near attractive famous places, but by the hotel name "upper room", it is not a good idea to carry large luggage with you!!

    Reviewed November 17, 2013
    9.3
    Exceptional
    Maria from Germany
    Solo traveler
    Comfort Double Room
    Stayed 1 night in May 2013

    Awesome hotel right around the big shopping street”

    Super clean rooms, great staff, nice breakfast

    I can really recommend this hotel. I stayed in a double room by myself. The room was not very big, not desk or anything like that, but it was very cosy and had huge windows. The staff was super nice and helped wherever they can. The Hotel is right around the corner of Kurfürstendamm, where you can shop and find something to eat. But there were cute bars and restaurants right outside the hotel, too. Breakfast at the hotel was very nice. So all in all, I would definitely stay there again.

    Reviewed May 10, 2013
    9.3
    Exceptional
    Piotr from Poland
    Couple
    Standard Twin Room
    Stayed 1 night in June 2012

    Great location for short stay in Berlin”

    Clean and well equiped rooms, very good breakfast

    we stayed only for 1 night but i will use that hotel again if i would come to berlin privatly. it is almost in the center of the city, well comunicated with subway or busses, thera are a lots of shops or restaurants arround, the are 2 big parkings just 50 m from hotel, it is easy and quick to get there, however it is not easy to find hotel building on the street - hotel is just on the top 2 levels of standard building.

    Reviewed June 25, 2012
    9.3
    Exceptional
    Wei from Singapore
    Solo traveler
    Standard Single Room
    Stayed 3 nights in May 2012

    An enjoyable stay!”

    Convenient location, great breakfast, excellent value for money!

    the location is excellent, right smack in the middle of action, near the zoo (and train station). the room is very clean, and the shower / toilet facilities are excellent. i loved the breakfast -- a good spread and tasty, which is an excellent way to start the day. the staff (at both kitchen and reception) are also friendly and helpful. i also appreciate the free wifi. and it's not expensive too, so, excellent value for money! the only gripes: 1) the rooms are far from sound-proof, so when neighbours return or leave while you are sleeping, you can get woken up. 2) the rooms can get a bit too cold ('cos they are at the roof), with windows you can't close tightly and a duvet that's too thin. but in summer (or if the heating is turned on), this won't be a problem at all.

    Reviewed May 22, 2012
    8.3
    Excellent
    LO from Hong Kong
    Family with teens
    Stayed 2 nights in July 2011

    Nice hotel and good location”

    clean and comfortable

    The hotel is really clean and comfortable. Most impostant, it has air conditiion. But it's on the upper room, that means you need to carry the luggages up for a few floor to your room without lift. The location is good. It's close to train station and also in the centre of the shopping area.

    Reviewed July 18, 2011
    4.4
    beiting from China
    Business traveler
    Standard Single Room
    Stayed 2 nights in January 2019

    Acceptable”

    Very bad service, unfriendly ,not sound proofing at all

    Reviewed January 19, 2019
    8.0
    Excellent
    Sergey from Belarus
    Group
    Standard Triple Room
    Stayed 1 night in October 2017

    Good place for short stay”

    Good enough. Brekfast was very good, very comfortable location near Kurfurstendamm, staff could be more helpful

    Reviewed October 15, 2017
    8.4
    Excellent
    Aleksandrs from Latvia
    Solo traveler
    Standard Single Room
    Stayed 3 nights in January 2017

    Upper Room Hotel”

    Great location, good room, helping personal, great value for the money.

    Reviewed January 30, 2017
    9.0
    Exceptional
    Lee from Australia
    Business traveler
    Standard Twin Room
    Stayed 1 night in September 2014

    Best location in Berlin ”

    Price, location, cleanliness
    Reviewed September 12, 2014
    8.3
    Excellent
    Patrik from Switzerland
    Couple
    Standard Triple Room
    Stayed 1 night in July 2012

    Great Location”

    Location

    Location in the center of west Berlin. All staff are russian but they can speak english.

    Reviewed July 15, 2012
    6.4
    Good
    Gabriela from Romania
    Couple
    Standard Twin Room
    Stayed 2 nights in January 2018

    Good location and clean room”

    The only things positive about the hotel were the location and the cleaning. The staff at the reception could have been more friendly. I don't think I have ever seen a room that small and a more complicated way to get to the room and an interior staircase so dangerous.

    Reviewed January 28, 2018
    7.2
    Very good
    Siri from Norway
    Family with teens
    Apartment
    Stayed 3 nights in July 2017

    Bad first impression, but nice apartment”

    The main entrance doesn't look inviting, and the reception was in the 4th floor. No lift from main entrance to reception. Lift from first floor to 3rd floor - very small lift. The reception area does not look very nice. The Internet is not too stable. Breakfast ok, but a bit small eating area when all the guests came in. No aircondition. Nice bathroom and kitchen area. Big table in the apartment.

    Reviewed August 02, 2017
    12345
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    • Excellent location
    • The Reichstag Building
    • Kurfürstendamm Subway Station is within 0.13 km