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UpTown Hotel
11-13 Luu Van Lang, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam, 700000 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities
Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Laundry service
Definitely an Up in the Town ”
We had a great time at UpTown Hotel. The staff were polite, accommodating and friendly. Our room was ideal for the three of us and the facility looks new with modern interior design. The breakfast was good, there were stations for phó noodles and omelette too. The hotel boasts a small bar and lounge area with comfy seats outside of the lobby where you can hang out and have drinks. Overall, it’s well recommended and deserving of the current Excellent rating on Agoda. The hotel’s location is perfect! We love to walk around so we didn’t have to take any public transport, only when we went to the airport via Grab which was safe and convenient too. Grab is the best transport option, Grab bikes (there are more bikes and cars on the road actually) specifically if you are not that choosy. Just a street away is the market where you can get lots of local products ranging from food, apparels and souvenirs. Access to local food is not a problem because there are food/drink stalls around, and the Food Market about 3 blocks away. Within 5-10 minutes you can already visit malls and must-see places like the Notre Dame Cathedral, Post Office, Book Street, City Hall, Park, Fine Arts Museum, Local Craft Stores, Coffee Shops, etc. Walk for 30 minutes and you can visit the Pink Church and the famous Lunch Lady (best soup!) popularized by Anthony Bourdain. No issues but If you have preferences and inquiries you can always message them on Facebook Messenger and they are very prompt in replying. Hotel provides shampoo, soap, toothbrush, comb, but no lotion. No flat iron in the room so you will have to pay for ironing service. Get a local sim so you won’t have to be on the look out for wifi every time. Although wifi around is not a problem, using the local sim you can use your data for google maps and real time posting on social media.
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Dear Francisco, We are so happy to learn you did enjoy your stay at Uptown. We are day to day making efforts to make guest's stay memorable and enjoyable, Thanks for your nice words on our service, staff and location, this helps the other guests a lot to make their right decision on the accommodation plan. We look for ward to see you soon next stay. Best regards, Richard Nguyen General manager
Fantastic stay”
We were 100% satisfied in this hotel, the rooms and the entire hotel were very clean and modernized facilities, accessible to all major tourist spot and shopping center, the staff were so accomodating and helpful.special mention Mr Luan who helps us in bringing our shopping bags in our room, to Miss Loan who give her service with a face full of smile,.Ms Phoung who booked our grab car and went to the street personally to look for our grab car ,also the two bell boy who ran errand for us. The breakfast is great! Surely we will stay again in this hotel, because they treated all of us VIP !
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Dear Ruby Co, The honor is ours to have you as our guests. I am happy that my team made your stay enjoyable and memorable. I will share your feedback among the team and we will have bonus for the names said. They are doing their good job and the management is proud of them. Thank you again and looking forward to seeing you nect time. Sincerely yours,
Clean, convenient, value for money”
Good size hotel, very clean, conveniently located near ben tanh market yet not at the main road where it is too noisy. Quiet street with shops along the way to the main road. Near Takashimaya. Room is cozy, with small balcony facing the small street. Bed is comfy and clean. Polite staff. Bfast so so.
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Everything was beyond our expectations ”
It’s very close to Ben Thành market, where you can try a lot of delicious local food and fruits high quality. Staffs are really friendly and helpful. Bed is comfortable and room is brand new. Thanks for hosting us.
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Dear Ms. Huong, We would like to thank you for sharing your thoughts with us regarding your most recent stay with Uptown Hotel Ho Chi Minh. We are glad to read that you enjoyed the room, our location and Vietnamese cuisine. Your encouraging comments regarding our staff has been shared with our team during our daily meeting. Let us know when you would like to come back and we will do everything to make it as comfortable as the last time. Vanessa Le (Ms.) Assistant General Manager
Great Place and Staff! Weird stain at the end... ”
Everything was great! Location was good, staff were really friendly and helpful, rooms were really good, especially for the price. Only thing, at the end, they brought me a bed sheet and said it was stained in my room. It was like a blue pen stain or something. I have no idea what it was, or where it could have come from. They made me pay an extra 200,000 VND to clean it. When I got a whole suitcase of clothes washed, it cost like half that amount. After trying to figure it all out, I was just like whatever and paid it... But seemed very weird.
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Dear Kil, We thank you for taking the time to share your feedback with us and fellow travelers. We have shared your kind and generous words with our staff and they are so honored. Our team works diligently every day to ensure our guests have memorable experiences; therefore your kind remarks regarding our associates are wonderful to receive. We are delighted that you enjoyed the breakfast and the location, While it's great to hear that over all your stay was positive, it's concerning to hear about the issue you had . Please know this will be addressed with the proper department heads as service is always at our top priority. We hope you you give us another shot to impress during your next Ho Chi Minh City adventure. Vanessa Le (Ms.) Assistant General Manager
Exceptional”
Newly built hotel with comfy beds, yummy breakfast, beautiful bathroom, high-tech ac, courteous and english speaking staff. highly recommended hotel, you can even shop a few steps out of the hotel. Very near benh than market, saigon square, taka square, Takashimaya / Saigon Centre mall. The drilling in the morning was loud but did not bother us. Would definitely stay in this hotel again.
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Great location”
It’s located right next to shops, so convenient. And staff, food, and cleanliness are all great. Will definitely stay again.
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Dear Zhiming, Thank your for your recommendation. We are so happy that we made your stay as good as at your expectation. Please be welcomed any times when you are in town. Best regards,
Wonderful stay at Uptown Hotel”
Stayed at Uptown Hotel in Aug 2019 and I am blown away by the wonderful staff and their excellent service. 1. Front desk and concierge team were so friendly and efficient in the check in etc. Always greeted us with warm smiles all day. Communication was not a problem as they spoke English well. 2. Hotel is very new and clean. Elevator serves all floors as well, so no lugging of bags up any steps. 3. Rooms are very clean, well lit and comfortable. 4. Location is best! Steps from Ben Than Market, Takashimaya and Saigon Square. Cafe Apartment, War Renmants Museum and shopping street within 15 mins walk. Highly recommended. Will stay with them again for sure!
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Dear Vincent, Thank you for sharing your experience and I won't be modest by saying how delighted are we to learn that we have met all your expectation, bonus point on the exclusive complimentary minibar for in house guest. Knowing that we are in your recommendation it is certainly one of the ways we know we did a good job and a motivation to do a better one. We are awaiting for the chance to welcome you back very soon for greater experience! Sincerely yours, Vanessa Le (Ms.) Assistant To General Manager
Great place, great people”
couldn't be in a better location. The staff is super helpful and their installations are great!!
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Dear Paltricia, We are pleased to have you as our dear guests. I will share how you are happy with our staff and enjoyed your stay among the team. We hope to see you soon. Best regards,
Excellent”
Great place, nice room, great staff. Second time I've stayed here, won't be the last.
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Dear Mr.John, As a manager, I am so proud of the team and the service is on your top of expectation. We would love to have you as our dear guest over and over again. Non-stop Cant wait to seeing next time soon. Sincerely yours,
Great hotel with good service.”
All the staff here were great, especially the overnight staff members, very helpful :) Room was cleaned every day and the balcony was perfect.
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Dear Daniel, Thank your for your recemmendation. We are so happy that we made your stay as good as at your expectation. Please be welcomed any times when you are in town. Best regards,
Good location at good price”
Hotel location is very good. Very near Saigon Square, Saigon Centre and Ben Thanh Market. A short walk to some of the museums and sight seeing places... Circle K is also just a block away. Hotel staff is very friendly and helpful. Highly recommended.
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Thumbs Up for UpTown!”
Stayed in Room 206, a Deluxe Triple Room. PROS: The room is spacious, clean, and furnished with free amenities and a paid minibar. Both the WiFi and air conditioning work well. The towels are thick and the hairdryer is extremely strong! It is odd yet interesting to have a clear window between the bathroom and the bedroom. Don't fret, as there is a shade to cover the window if you prefer privacy. The free breakfast buffet from 7:00am-10:00am is a major plus. Eggs are made to order and there is a slight change in variety each day. The staff are welcoming and check-in is smooth. The location is within walking distance to most tourist attractions and close to the stop for Bus 109, which will bring you to/from Tan Son Nhat Airport. CONS: Water sprays onto the floor from the shower head because the fixed shower door only covers half the tub. Hallways are stuffy and walls are thin. We can clearly hear our Vietnamese neighbors talking. The view from our window is of another wall.
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Location & Attentive Staff”
Uptown Hotel is a new hotel and all the rooms are in tip top condition with clean and crisp bed sheets. Staff were very courteous and attentive. Location is ideal being walking distance to Ben Thanh Market and Saigon Square and other shops. Buffet breakfast was sufficient. Will stay at Uptown again on my next visit.
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Dear Mr. Ms. Tan, Thank you for taking the time to share your wonderful review following your trip at Uptown Hotel Ho Chi Minh. We love to hear that your time here has been a pleasant one and that you enjoyed the location, staff, your guestroom, amenities as well as the breakfast. We have shared your kind and generous words with our staff and they are so honored. Our team works diligently every day to ensure our guests have memorable experiences; Therefore your kind remarks regarding our associates are wonderful to receive. It would be our greatest pleasure to welcome you back to our hotel With Uptown regards, Vanessa Le (Ms.) Assistant General Manager
Near to Ben Thenh Market, friendly staff”
Abt 1min walk to Ben Thenh Market. Abt 5-10min walk to Takashimaya.Very conveniently located. Staff are very friendly and most importantly can speak English. However there is a renovation next door hence making it very noisy in the afternoon. It's ok if you are out most of the time. Would recommend this place. Will stay again if I am to come back to Ho Chi Minh. Breakfast average, we stayed for 6 days, almost quite the same everyday.
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Dear Foong Yee, On behalf of the team, thank you for being generous with the noise. We are suffering too. However, it will end soon. And thank you for your nice words on our service and hotel's facility. We appreciated that. We hope to have another opportunity to welcome you back soon. Yours sincerely,
Convenient location”
Hotel is walking distance to the Ben Thanh market.
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GOOD”
Clean and fair price
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Dear Ken-liang, Thank you for your feedback, we appreciated your time and your stay Sincerely, Richard Nguyen General Manager
good”
good but cant hear sound from outside
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Very good”
Friendly staffs and fast services
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Great location family hotel”
The location is near Ben Thanh and Saigon Center. Great for shopping and food.
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