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8.3
Excellent
357 reviews
357 reviews
"Clean, aircond is cold good,"
"Room was spacious with a large window and Balcón , and the room clean."
"Location is great, close to Saigon Centre."
"The hotel boasts a small bar and lounge area with comfy seats outside of the lobby where you can hang out and have drinks."
"The staff at breakfast was very friendly."
9.1
Exceptional
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UpTown Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.
Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Laundry service
3 travelers have booked today.
Value for money | 8.2 |
Location rating | 9.1 |
Nearest airport | Tan Son Nhat International Airport (SGN) |
Distance to airport | 6.7 km |
What time is check-in and check-out at UpTown Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to UpTown Hotel?
UpTown Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 550000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at UpTown Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, UpTown Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange both taxis or car rental.
What is the smoking policy at UpTown Hotel?
UpTown Hotel does not permit smoking in any of its rooms or indoor areas.
What restaurants are nearby UpTown Hotel?
UpTown Hotel is located in District 1, famous for good restaurants such as Ngon Restaurant, Pho Quynh and Cuc Gach Quan.
What popular shopping places are close to UpTown Hotel?
Shopping options in UpTown Hotel’s District 1 neighborhood include Ben Thanh Market, Benthanh Street Food Market and Vincom Center.
What are popular attractions near UpTown Hotel?
UpTown Hotel is located in District 1 area, which is famous for attractions such as Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral.
What popular natural sightseeing spots are close to UpTown Hotel?
UpTown Hotel is located within District 1, which makes it conveniently close to natural sights including Can Gio Mangrove Biosphere Reserve and TransOcean.
9.6
"Clean, aircond is cold good,"
Wong
|
January 26, 2023
10
"Room was spacious with a large window and Balcón , and the room clean."
Indriheidi
|
January 10, 2023
7.2
"Location is great, close to Saigon Centre."
Kelvin
|
January 23, 2023
UpTown Hotel
Get the most from an urban escape in Ho Chi Minh City when you book a room at UpTown Hotel. Located right in the city center, UpTown Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by UpTown Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Ho Chi Minh City even more convenient.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at UpTown Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at UpTown Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at UpTown Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Around the property
Don't miss out on all that Ho Chi Minh City has to offer during your stay at UpTown Hotel. Central Post Office is located 740 m away, and is one of the most famous tourist spots to visit and photograph. Never forget your time in Ho Chi Minh City with a special gift or trinket from Ben Thanh Market just 200 m away.
Reasons to stay here
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 91% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 91% of the city's accommodation.
Ranking higher than 96% of the city's accommodations options, this is a great choice for location.
7.6
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Show reviews that mention
Definitely an Up in the Town ”
We had a great time at UpTown Hotel. The staff were polite, accommodating and friendly. Our room was ideal for the three of us and the facility looks new with modern interior design. The breakfast was good, there were stations for phó noodles and omelette too. The hotel boasts a small bar and lounge area with comfy seats outside of the lobby where you can hang out and have drinks. Overall, it’s well recommended and deserving of the current Excellent rating on Agoda. The hotel’s location is perfect! We love to walk around so we didn’t have to take any public transport, only when we went to the airport via Grab which was safe and convenient too. Grab is the best transport option, Grab bikes (there are more bikes and cars on the road actually) specifically if you are not that choosy. Just a street away is the market where you can get lots of local products ranging from food, apparels and souvenirs. Access to local food is not a problem because there are food/drink stalls around, and the Food Market about 3 blocks away. Within 5-10 minutes you can already visit malls and must-see places like the Notre Dame Cathedral, Post Office, Book Street, City Hall, Park, Fine Arts Museum, Local Craft Stores, Coffee Shops, etc. Walk for 30 minutes and you can visit the Pink Church and the famous Lunch Lady (best soup!) popularized by Anthony Bourdain. No issues but If you have preferences and inquiries you can always message them on Facebook Messenger and they are very prompt in replying. Hotel provides shampoo, soap, toothbrush, comb, but no lotion. No flat iron in the room so you will have to pay for ironing service. Get a local sim so you won’t have to be on the look out for wifi every time. Although wifi around is not a problem, using the local sim you can use your data for google maps and real time posting on social media.
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Dear Francisco, We are so happy to learn you did enjoy your stay at Uptown. We are day to day making efforts to make guest's stay memorable and enjoyable, Thanks for your nice words on our service, staff and location, this helps the other guests a lot to make their right decision on the accommodation plan. We look for ward to see you soon next stay. Best regards, Richard Nguyen General manager
Fantastic stay”
We were 100% satisfied in this hotel, the rooms and the entire hotel were very clean and modernized facilities, accessible to all major tourist spot and shopping center, the staff were so accomodating and helpful.special mention Mr Luan who helps us in bringing our shopping bags in our room, to Miss Loan who give her service with a face full of smile,.Ms Phoung who booked our grab car and went to the street personally to look for our grab car ,also the two bell boy who ran errand for us. The breakfast is great! Surely we will stay again in this hotel, because they treated all of us VIP !
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Dear Ruby Co, The honor is ours to have you as our guests. I am happy that my team made your stay enjoyable and memorable. I will share your feedback among the team and we will have bonus for the names said. They are doing their good job and the management is proud of them. Thank you again and looking forward to seeing you nect time. Sincerely yours,
Clean, convenient, value for money”
Good size hotel, very clean, conveniently located near ben tanh market yet not at the main road where it is too noisy. Quiet street with shops along the way to the main road. Near Takashimaya. Room is cozy, with small balcony facing the small street. Bed is comfy and clean. Polite staff. Bfast so so.
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Everything was beyond our expectations ”
It’s very close to Ben Thành market, where you can try a lot of delicious local food and fruits high quality. Staffs are really friendly and helpful. Bed is comfortable and room is brand new. Thanks for hosting us.
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Dear Ms. Huong, We would like to thank you for sharing your thoughts with us regarding your most recent stay with Uptown Hotel Ho Chi Minh. We are glad to read that you enjoyed the room, our location and Vietnamese cuisine. Your encouraging comments regarding our staff has been shared with our team during our daily meeting. Let us know when you would like to come back and we will do everything to make it as comfortable as the last time. Vanessa Le (Ms.) Assistant General Manager
Great Place and Staff! Weird stain at the end... ”
Everything was great! Location was good, staff were really friendly and helpful, rooms were really good, especially for the price. Only thing, at the end, they brought me a bed sheet and said it was stained in my room. It was like a blue pen stain or something. I have no idea what it was, or where it could have come from. They made me pay an extra 200,000 VND to clean it. When I got a whole suitcase of clothes washed, it cost like half that amount. After trying to figure it all out, I was just like whatever and paid it... But seemed very weird.
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Dear Kil, We thank you for taking the time to share your feedback with us and fellow travelers. We have shared your kind and generous words with our staff and they are so honored. Our team works diligently every day to ensure our guests have memorable experiences; therefore your kind remarks regarding our associates are wonderful to receive. We are delighted that you enjoyed the breakfast and the location, While it's great to hear that over all your stay was positive, it's concerning to hear about the issue you had . Please know this will be addressed with the proper department heads as service is always at our top priority. We hope you you give us another shot to impress during your next Ho Chi Minh City adventure. Vanessa Le (Ms.) Assistant General Manager
Exceptional”
Newly built hotel with comfy beds, yummy breakfast, beautiful bathroom, high-tech ac, courteous and english speaking staff. highly recommended hotel, you can even shop a few steps out of the hotel. Very near benh than market, saigon square, taka square, Takashimaya / Saigon Centre mall. The drilling in the morning was loud but did not bother us. Would definitely stay in this hotel again.
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Great location”
It’s located right next to shops, so convenient. And staff, food, and cleanliness are all great. Will definitely stay again.
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Dear Zhiming, Thank your for your recommendation. We are so happy that we made your stay as good as at your expectation. Please be welcomed any times when you are in town. Best regards,
Wonderful stay at Uptown Hotel”
Stayed at Uptown Hotel in Aug 2019 and I am blown away by the wonderful staff and their excellent service. 1. Front desk and concierge team were so friendly and efficient in the check in etc. Always greeted us with warm smiles all day. Communication was not a problem as they spoke English well. 2. Hotel is very new and clean. Elevator serves all floors as well, so no lugging of bags up any steps. 3. Rooms are very clean, well lit and comfortable. 4. Location is best! Steps from Ben Than Market, Takashimaya and Saigon Square. Cafe Apartment, War Renmants Museum and shopping street within 15 mins walk. Highly recommended. Will stay with them again for sure!
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Dear Vincent, Thank you for sharing your experience and I won't be modest by saying how delighted are we to learn that we have met all your expectation, bonus point on the exclusive complimentary minibar for in house guest. Knowing that we are in your recommendation it is certainly one of the ways we know we did a good job and a motivation to do a better one. We are awaiting for the chance to welcome you back very soon for greater experience! Sincerely yours, Vanessa Le (Ms.) Assistant To General Manager
Great place, great people”
couldn't be in a better location. The staff is super helpful and their installations are great!!
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Dear Paltricia, We are pleased to have you as our dear guests. I will share how you are happy with our staff and enjoyed your stay among the team. We hope to see you soon. Best regards,
Excellent”
Great place, nice room, great staff. Second time I've stayed here, won't be the last.
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Dear Mr.John, As a manager, I am so proud of the team and the service is on your top of expectation. We would love to have you as our dear guest over and over again. Non-stop Cant wait to seeing next time soon. Sincerely yours,
Great hotel with good service.”
All the staff here were great, especially the overnight staff members, very helpful :) Room was cleaned every day and the balcony was perfect.
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Dear Daniel, Thank your for your recemmendation. We are so happy that we made your stay as good as at your expectation. Please be welcomed any times when you are in town. Best regards,
Good location at good price”
Hotel location is very good. Very near Saigon Square, Saigon Centre and Ben Thanh Market. A short walk to some of the museums and sight seeing places... Circle K is also just a block away. Hotel staff is very friendly and helpful. Highly recommended.
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Thumbs Up for UpTown!”
Stayed in Room 206, a Deluxe Triple Room. PROS: The room is spacious, clean, and furnished with free amenities and a paid minibar. Both the WiFi and air conditioning work well. The towels are thick and the hairdryer is extremely strong! It is odd yet interesting to have a clear window between the bathroom and the bedroom. Don't fret, as there is a shade to cover the window if you prefer privacy. The free breakfast buffet from 7:00am-10:00am is a major plus. Eggs are made to order and there is a slight change in variety each day. The staff are welcoming and check-in is smooth. The location is within walking distance to most tourist attractions and close to the stop for Bus 109, which will bring you to/from Tan Son Nhat Airport. CONS: Water sprays onto the floor from the shower head because the fixed shower door only covers half the tub. Hallways are stuffy and walls are thin. We can clearly hear our Vietnamese neighbors talking. The view from our window is of another wall.
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Location & Attentive Staff”
Uptown Hotel is a new hotel and all the rooms are in tip top condition with clean and crisp bed sheets. Staff were very courteous and attentive. Location is ideal being walking distance to Ben Thanh Market and Saigon Square and other shops. Buffet breakfast was sufficient. Will stay at Uptown again on my next visit.
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Dear Mr. Ms. Tan, Thank you for taking the time to share your wonderful review following your trip at Uptown Hotel Ho Chi Minh. We love to hear that your time here has been a pleasant one and that you enjoyed the location, staff, your guestroom, amenities as well as the breakfast. We have shared your kind and generous words with our staff and they are so honored. Our team works diligently every day to ensure our guests have memorable experiences; Therefore your kind remarks regarding our associates are wonderful to receive. It would be our greatest pleasure to welcome you back to our hotel With Uptown regards, Vanessa Le (Ms.) Assistant General Manager
Near to Ben Thenh Market, friendly staff”
Abt 1min walk to Ben Thenh Market. Abt 5-10min walk to Takashimaya.Very conveniently located. Staff are very friendly and most importantly can speak English. However there is a renovation next door hence making it very noisy in the afternoon. It's ok if you are out most of the time. Would recommend this place. Will stay again if I am to come back to Ho Chi Minh. Breakfast average, we stayed for 6 days, almost quite the same everyday.
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Dear Foong Yee, On behalf of the team, thank you for being generous with the noise. We are suffering too. However, it will end soon. And thank you for your nice words on our service and hotel's facility. We appreciated that. We hope to have another opportunity to welcome you back soon. Yours sincerely,
Convenient location”
Hotel is walking distance to the Ben Thanh market.
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GOOD”
Clean and fair price
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Dear Ken-liang, Thank you for your feedback, we appreciated your time and your stay Sincerely, Richard Nguyen General Manager
good”
good but cant hear sound from outside
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Very good”
Friendly staffs and fast services
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Great location family hotel”
The location is near Ben Thanh and Saigon Center. Great for shopping and food.
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