Excellent8.2
Based on42reviews
Urban Alley Hotel
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8.0 Very good location
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8.0Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Nearest essentials

  • Airports
    • 4.5 km
    • Gia Lam Airport (VGL)
    • 21 km
    • Noi Bai International Airport (HAN)
  • Bus and rail stations
    • 300 m
    • Le Duan Railway Station
    • 600 m
    • Hanoi Railway Station
  • Hospital or clinic
    • 200 m
    • Benh Vien K
  • Pharmacy
    • 50 m
    • Dong Y Gia Truyen Drugstore
  • Convenience store
    • 700 m
    • Circle K
  • Cash withdrawal
    • 550 m
    • ATM

More about Urban Alley Hotel

An overview

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Verified traveler reviews

Agoda Reviews (42)
Booking.com Reviews (60)

7.8

Filter by traveler type
  • Cleanliness 8.3
  • Facilities 7.5
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 8.2
Very good
based on 4 reviews
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 7.5
  • Room comfort and quality 9.0
  • Service 8.5
  • Value for money 8.0
  • Cleanliness 8.8
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.0
  • Service 9.3
  • Value for money 8.8
  • Cleanliness 7.3
  • Facilities 6.7
  • Location 6.7
  • Room comfort and quality 8.0
  • Service 8.7
  • Value for money 7.3
Excellent
based on 4 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 9.5
  • Value for money 9.0
Excellent
based on 1 reviews
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 10.0
  • Service 10.0
  • Value for money 10.0
Very good
based on 5 reviews
  • Cleanliness 8.8
  • Facilities 9.3
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 8.4
  • Value for money 7.2
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Room type
  • Superior Room
  • Deluxe Room
  • Family Room

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Showing 40 verified reviews
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6.0
Linda from Latvia
Couple
Superior Room
Stayed 1 night in May 2017
Average”
Do not understand it gets a 8+, in our opinion a good 7 not more. Old hotel, not friendly owners.
Reviewed May 11, 2017
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9.2
marco from Ireland
Solo traveler
Superior Room
Stayed 1 night in April 2017
Nice hotel, very handy and close to the Lake District and incredibly amazing staff”
I stayed in Urban Alley Hotel for only one night as I then visited Sapa and Cat Ba island. The staff was incredibly friendly and efficient. When I arrived at 10.30 pm the night receptionist asked me if I was hungry and then took me to a little place on the street where only Vietnamese people were eating. He ordered for me and made sure i was looked after. They also let me leave some bags I had and picked them up a week later after I returned from Cat Ba island. What can I say?!? Just amazing people
Reviewed May 03, 2017
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8.0
Robert from United Kingdom
Business traveler
Superior Room
Stayed 2 nights in April 2017
Great location, good value and staff”
Urban alley is a comfortable, well-located old quarter hotel and with helpful staff. Rooms are spacious and well fitted for the price. Breakfast is good, if slightly limited in choice. Plenty of great places to eat in the surrounding area too. Be sure to inform them directly if you will check in late, as otherwise you may find yourself allocated a room elsewhere (which is common in many Hanoi hotels, not only here).
Reviewed April 28, 2017
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6.0
Kusuma from Thailand
Solo traveler
Superior Room
Stayed 1 night in April 2017
Not Panorama View”
The hotel is on the hill but the room was block buy other buildings so you couldn't see any panorama view, the wifi in the room is not strong enough so you have stay near the door to get wifi but the room is very neatly and clean
Reviewed April 05, 2017
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2.8
Nien from Taiwan
Solo traveler
Deluxe Room
Stayed 1 night in April 2017
just soso”
when I sleeping, the staff just knock once time and go inside, what the...
Reviewed April 04, 2017
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9.6
Paul from United States
Solo traveler
Superior Room
Stayed 3 nights in February 2017
VERY PLEASANT SURPRISE”
I've been in Vietnam for two years, and I'm so disappointed that I found this hotel only now. BIG rooms, great staff, super location, good breakfast, quiet all around, good cooling and heating, consistently working internet--this is a real find. I reserved a room for three days, then extended it by two. Recommended!
Reviewed March 01, 2017
Did you find this review helpful? |
7.2
Mark from United Kingdom
Couple
Superior Room
Stayed 1 night in November 2016
Noisey, limited breakfast but great staff.”
Very Noisey hotel - staff have little consideration for sleeping customers. Banging and crashing late into the night and very early in the morning. Lift broke numerous times, once with customer stuck inside. Breakfast was limited, unless you like noodles for breakfast. Staff were very nice. Shame about the noise and breakfast as the place is nice and staff are good. Very expensive considering.
Reviewed November 30, 2016
1 traveler found this review helpful. Did you? |
9.6
Gao from Singapore
Couple
Superior Room
Stayed 1 night in October 2016
very good hotel”
clean room and friendly staff. not far from the train station. in a quiet alley. walking distance to the old quarter.
Reviewed November 24, 2016
1 traveler found this review helpful. Did you? |
9.2
Terence from Singapore
Group
Superior Room
Stayed 2 nights in November 2016
Awesome price point”
Got this place for S$30/night and even have a free upgrade to a bigger room. The lady at the counter used to be a tour guide, so she was very good with point of interest around the city and her English is excellent as well!
Reviewed November 18, 2016
1 traveler found this review helpful. Did you? |
10.0
Przemyslaw from Poland
Couple
Superior Room
Stayed 7 nights in October 2016
positive”
So long the best hotel i stayed in Vietnam.
Reviewed November 01, 2016
1 traveler found this review helpful. Did you? |


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