Newly built in 2024
2023
Agoda Preferred

Urban Express HomTel Serpong

3 stars out of 5
Urban Height Residence, Tower Toronto. Jl. Ciater Raya N0.8 Rw. Mekar Jaya, Kec. Serpong Kota Tanggerang Selatan, Banten 15310, Serpong, Tangerang, Indonesia, 15310

Urban Express HomTel Serpong offers vibrant communal spaces, an outdoor pool with a children's area, and serene gardens. On-site dining provides a diverse menu for two travelers. Its proximity to local attractions ensures exciting exploration opportunities. Located in Tangerang, Urban Express HomTel Serpong offers a blend of modern amenities and lush greenery, ideal for two travelers. Enjoy a luxurious swimming pool, a state-of-the-art fitness center, and a tranquil garden for relaxation. Each room features air conditioning, complimentary Wi-Fi, and balconies with captivating city views, making it an exceptional choice for those seeking adventure and comfort. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Top Value

Front desk [24-hour]

Newly built

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Massage

Your dates are popular among travelersPopular destination! Properties in Tangerang are being booked every minute!
Location 9.1
Service 9.0
Value for money 9.0
Cleanliness 8.7

Based on 5,591 verified reviews

Location

9.1

Service

9.0

Value for money

9.0

Cleanliness

8.7

Facilities

8.7

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Teras Kota Mall BSD City
3.6 km
AEON Mall BSD City
5.3 km
Indonesia Convention Exhibition (ICE)
6.1 km
Scientia Square Park (SQP)
10.3 km
Summarecon Mal Serpong
10.5 km
Closest landmarks
RSIA Putra Dalima
710 m
Masjid Al-Ikhlas Sektor 1.6 BSD
1.3 km
Winara Boutique
1.3 km
Klinik Amira
1.3 km
Puskesmas Rawabuntu
1.3 km

Good to know

Value for money9.0
Distance to city center23 km
Location rating9.1
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport20.9 km

Rooms available at Urban Express HomTel Serpong

Two Bedroom
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 queen bed & 1 sofa bed an...
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Standard Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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One Bedroom
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Urban Express HomTel Serpong have a fitness center?

Urban Express HomTel Serpong features free fitness center that is suitably situated at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Is car parking available at Urban Express HomTel Serpong?

Urban Express HomTel Serpong has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are available for children at Urban Express HomTel Serpong?

While on holiday retreat with your family members, your kids can also experience the fun in sports and recreation facilities offered at Urban Express HomTel Serpong such as kids pool.

What do past visitors love most about Urban Express HomTel Serpong?

Past guests that stayed at Urban Express HomTel Serpong have given this property a rating of 9.102 for its exceptional location as the major highlight for their stay.

What is the verified guest review consensus about Urban Express HomTel Serpong's view?

100.0% of our verified guest assessments have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Urban Express HomTel Serpong down in the review section.

What is the typical rating that past Families with young children have given to Urban Express HomTel Serpong?

Past families with young children that have stayed at this property have given Urban Express HomTel Serpong an average rating of 8.1. You can look up more comprehensive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Urban Express HomTel Serpong?

Verified families with older children that have stayed at this property have given Urban Express HomTel Serpong an average rating of 7.9. You can search for more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Urban Express HomTel Serpong?

The nearest airport to Urban Express HomTel Serpong is Soekarno-Hatta International Airport, 21.0 km away.

More about Urban Express HomTel Serpong

More about Urban Express HomTel Serpong





Unwind and Indulge in Urban Express HomTel Serpong's Entertainment Facilities

At Urban Express HomTel Serpong, guests can enjoy a wide range of entertainment facilities that are sure to enhance their stay. Whether you're looking to relax, rejuvenate, or simply have a good time, this hotel has something for everyone. Indulge in a pampering session at the hotel's massage and spa center, where skilled therapists offer a variety of treatments to help you unwind and melt away the stress of everyday life. Immerse yourself in tranquility as you escape into a world of ultimate relaxation. For those who love to shop, Urban Express HomTel Serpong is conveniently located near a variety of shops, making it easy to indulge in some retail therapy. From trendy boutiques to local markets, you'll find everything you need just steps away from the hotel. Take a leisurely stroll through the hotel's beautiful garden, a serene oasis amidst the bustling city. Admire the vibrant flora and fauna, or simply find a quiet spot to sit and enjoy the peaceful ambiance. Lastly, don't forget to visit the gift and souvenir shop to pick up a memento of your stay or find the perfect gift for loved ones back home. With a wide selection of unique and locally made items, you're sure to find something special. Whether you're seeking relaxation, entertainment, or a memorable shopping experience, Urban Express HomTel Serpong has it all. Immerse yourself in the hotel's entertainment facilities and create unforgettable memories during your stay.

Stay Active and Fit at Urban Express HomTel Serpong

At Urban Express HomTel Serpong, we understand the importance of staying active and fit, even while traveling. That's why we offer a range of top-notch sports facilities to cater to our guests' needs. Our well-equipped fitness center is perfect for those who want to maintain their workout routine. With state-of-the-art equipment and a spacious layout, you'll have everything you need to stay in shape during your stay. In addition to our fitness center, we also have a refreshing outdoor pool where you can take a dip and cool off after a long day of exploring the city. Whether you're a leisurely swimmer or prefer to do laps, our pool is the ideal place to relax and unwind. The pool area is surrounded by lush greenery, creating a tranquil oasis where you can soak up the sun and enjoy a refreshing swim. Best of all, our fitness center is completely free for guests to use. So, whether you prefer to hit the gym or take a refreshing dip in the pool, Urban Express HomTel Serpong has you covered. Stay active and fit during your stay with us.

Convenience at Your Fingertips: Urban Express HomTel Serpong's Facilities

Discover a world of convenience at Urban Express HomTel Serpong in Tangerang, Indonesia. This modern hotel offers a range of facilities to ensure a hassle-free stay for all guests. For those in need of laundry services, Urban Express HomTel Serpong has you covered. Say goodbye to packing dirty clothes and hello to fresh and clean garments throughout your stay. The hotel's efficient laundry service will take care of all your washing needs, allowing you to focus on enjoying your trip. Safety is a top priority at Urban Express HomTel Serpong. The hotel provides safety deposit boxes, ensuring that your valuables are secure throughout your stay. You can have peace of mind knowing that your belongings are well-protected. The concierge service at Urban Express HomTel Serpong is ready to assist you with any inquiries or requests you may have. Whether you need recommendations for local attractions or assistance with booking transportation, the friendly and knowledgeable staff is always at your service. Stay connected with complimentary Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, you can enjoy seamless connectivity throughout the hotel. For guests who prefer smoking, Urban Express HomTel Serpong offers a designated smoking area. This ensures that non-smoking areas remain fresh and smoke-free, while providing a comfortable space for smokers. Traveling can sometimes result in wrinkled clothes. However, with the hotel's dry cleaning service, you can easily have your garments looking pristine again. Keep your wardrobe in top shape without any hassle. Save time with express check-in/check-out services. Urban Express HomTel Serpong understands that your time is valuable and strives to make your stay as efficient as possible. Luggage storage is available for guests who arrive early or have late departures. You can explore the city without the burden of carrying your bags, allowing you to make the most of your time in Tangerang. Convenience is at your doorstep with the hotel's on-site convenience store. Whether you need a quick snack, toiletries, or any other essentials, you can find them right within the hotel premises. Daily housekeeping ensures that your room remains clean and tidy throughout your stay. Relax and unwind in a well-maintained environment after a day of exploring the city. Urban Express HomTel Serpong offers a wide range of convenience facilities to enhance your stay. From laundry services to express check-in/check-out, the hotel ensures that your needs are met with efficiency and comfort.

Convenient Transport Facilities at Urban Express HomTel Serpong

At Urban Express HomTel Serpong, we understand the importance of convenient transport options for our guests. Whether you're looking to explore the vibrant city of Tangerang or need a reliable mode of transportation for your business meetings, we have you covered. Our hotel offers a range of transport facilities to ensure a hassle-free stay. For those interested in exploring the city, we provide tours and a car hire service. Our experienced staff can help you plan your itinerary and arrange for a comfortable vehicle to take you to Tangerang's top attractions. If you prefer to drive yourself, we have an onsite car park where you can safely park your vehicle free of charge. If you need to reach your destination quickly, our taxi service is available at your convenience. Our friendly staff can assist you in booking a taxi and provide you with information on the best routes to your desired location. Additionally, we offer self-parking facilities for guests who prefer to drive their own vehicles. At Urban Express HomTel Serpong, we strive to make your stay as convenient as possible. With our range of transport facilities, you can explore the city with ease or travel to your business meetings without any worries. Book your stay with us and experience the convenience of our transport services.





Indulge in Culinary Delights at Urban Express HomTel Serpong

At Urban Express HomTel Serpong, guests can savor a delightful culinary experience with a range of dining facilities available. Start your day with a freshly brewed cup of coffee at the cozy coffee shop, where you can enjoy a peaceful morning while sipping on your favorite beverage. For a more substantial meal, head to the on-site restaurant, where a diverse menu awaits. From local Indonesian specialties to international dishes, there is something to satisfy every palate. To cater to the needs of all guests, Urban Express HomTel Serpong also offers a halal restaurant, ensuring that Muslim guests can enjoy their meals with peace of mind. The restaurant serves a variety of halal-certified dishes, prepared with utmost care and attention to quality. Whether you are looking for a quick snack or a full-course meal, the halal restaurant provides a range of options to suit your preferences. As an added convenience, the hotel offers daily housekeeping services to ensure that your dining experience is always in a clean and comfortable environment. Additionally, guests can take advantage of grocery deliveries, allowing you to stock up on your favorite snacks or ingredients for a home-cooked meal. With these dining facilities, Urban Express HomTel Serpong ensures that your culinary desires are well taken care of throughout your stay.

Comfort and Convenience at Urban Express HomTel Serpong

Experience the perfect blend of comfort and convenience at Urban Express HomTel Serpong in Tangerang, Indonesia. With a variety of room types to choose from, you are sure to find the perfect accommodation to suit your needs. For families or larger groups, the 1 King 1 Bedroom Family Suite and 2 Bedroom Family Suite offer spacious and cozy retreats. The 1 King 1 Bedroom Family Suite spans 31 square meters and features either 1 Single Bed or 1 Sofa Bed, providing ample space for relaxation. Meanwhile, the 2 Bedroom Family Suite offers even more space, with a generous 43 square meters for you and your loved ones to unwind. If you are traveling solo or on a business trip, the Standard Single and Standard Twin rooms are ideal choices. The Standard Single room covers 24 square meters and boasts a comfortable Single Bed, ensuring a restful night's sleep. For those who prefer more space or are traveling with a companion, the Standard Twin room offers 24 square meters with 2 Double Beds. Booking your stay at Urban Express HomTel Serpong through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse and compare room options, ensuring you find the perfect accommodation at the best possible rate. Take advantage of Agoda's seamless booking process and secure your stay at Urban Express HomTel Serpong with just a few clicks, allowing you to focus on enjoying your trip to Tangerang.

Discover the Vibrant Serpong in Tangerang, Indonesia

Nestled in the bustling city of Tangerang, Indonesia, Urban Express HomTel Serpong offers a prime location for travelers looking to explore the vibrant neighborhood of Serpong. Known for its modern developments and lively atmosphere, Serpong is a dynamic district that seamlessly blends urban convenience with natural beauty. One of the highlights of Serpong is its extensive range of shopping and entertainment options. Visitors can indulge in retail therapy at the iconic AEON Mall BSD City, which features a wide array of international fashion brands, restaurants, and a cinema complex. For those seeking a taste of local culture, the nearby Summarecon Mall Serpong offers a unique shopping experience with its traditional market-style setting. In addition to its shopping scene, Serpong is also home to numerous recreational facilities and green spaces. The Scientia Square Park, a sprawling urban park, provides a peaceful retreat from the city's hustle and bustle. Here, visitors can enjoy leisurely strolls, picnics, and even catch live performances at the outdoor amphitheater. For golf enthusiasts, the nearby Damai Indah Golf and Country Club offers world-class golf courses surrounded by lush landscapes. With its vibrant atmosphere, diverse entertainment options, and natural attractions, Serpong is an ideal destination for both leisure and business travelers. Urban Express HomTel Serpong provides the perfect base to explore all that this dynamic neighborhood has to offer.

Convenient Transportation Options from Nearby Airports to Urban Express HomTel Serpong

When it comes to reaching Urban Express HomTel Serpong from the nearest airports in Tangerang, Indonesia, travelers have several convenient transportation options to choose from. Whether you arrive at Soekarno-Hatta International Airport or Halim Perdanakusuma International Airport, getting to the hotel is a breeze. If you land at Soekarno-Hatta International Airport, the most straightforward way to reach Urban Express HomTel Serpong is by taking a taxi. The airport has a designated taxi stand where you can easily find a metered taxi to your destination. The journey usually takes around 45 minutes, depending on traffic conditions. Alternatively, you can also book a private airport transfer in advance for a hassle-free experience. For those arriving at Halim Perdanakusuma International Airport, a taxi or private transfer is also the most convenient option. The airport is located approximately 30 kilometers from Urban Express HomTel Serpong, and the journey typically takes around 1 hour, depending on traffic. Taxis are readily available outside the terminal, and you can also pre-arrange a private transfer for a smoother and more comfortable ride.

Explore the Vibrant Surroundings of Urban Express HomTel Serpong

Situated in the heart of Tangerang, Indonesia, Urban Express HomTel Serpong offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find Scientia Square Park (SQP), a sprawling urban park that offers a perfect retreat for nature lovers. With its beautiful green spaces, jogging tracks, and a large lake, SQP is an ideal spot for a leisurely stroll or a picnic with friends and family. For those seeking a thrilling adventure, Ocean Park BSD is another must-visit attraction nearby. This water park boasts a wide range of exhilarating water slides, wave pools, and lazy rivers, guaranteeing a fun-filled day for visitors of all ages. Whether you're looking to relax on a sun lounger or experience the adrenaline rush of the slides, Ocean Park BSD is sure to provide an unforgettable experience. Golf enthusiasts will be delighted to discover the proximity of Damai Indah Golf & Country Club - BSD. This prestigious golf club offers two championship courses, providing a challenging yet enjoyable experience for players. Surrounded by lush greenery and stunning landscapes, it's the perfect destination to practice your swing and enjoy a round of golf. Additionally, the hotel is conveniently located near other amenities such as Taman Kota 2, a charming park ideal for a morning jog or an evening stroll. Nearby medical facilities include RS THT Proklamasi, Klinik Amira, and Moms & Child Clinic, ensuring peace of mind for guests in need of medical assistance. With its prime location, Urban Express HomTel Serpong offers easy access to a wealth of attractions, making it an excellent choice for travelers looking to explore the vibrant surroundings of Tangerang, Indonesia.

Convenient Public Transport Stations Near Urban Express HomTel Serpong

Urban Express HomTel Serpong is conveniently located near several public transport stations, making it easy for guests to explore the vibrant city of Tangerang, Indonesia. One of the closest stations is Rawa Buntu, which is just a short walk away from the hotel. From Rawa Buntu, guests can easily access various parts of the city using the Transjakarta bus service, which offers a convenient and affordable way to get around. Whether you're heading to the bustling city center or exploring the nearby shopping malls, Rawa Buntu station provides a convenient starting point for your adventures. Additionally, the hotel is also within close proximity to the Serpong train station. This station is part of the Greater Jakarta commuter line, providing guests with easy access to Jakarta's central business district and other popular destinations. Whether you're traveling for business or leisure, the Serpong train station offers a convenient and efficient way to navigate the city. With its strategic location near these public transport stations, Urban Express HomTel Serpong ensures that guests can easily explore all that Tangerang and the surrounding areas have to offer.

A Gastronomic Adventure at Urban Express HomTel Serpong

When it comes to dining options, Urban Express HomTel Serpong is surrounded by an array of mouthwatering restaurants. Just steps away from the hotel, you'll find Gubug Berkah Resto, a local favorite known for its authentic Indonesian cuisine. For those craving delicious duck dishes, Bebek Kaleyo BSD is a must-visit, offering a variety of flavorful options. Burger enthusiasts will be delighted with the offerings at Blenger Burger, where juicy patties and creative toppings come together to create a burger experience like no other. Pagi Sore BSD is perfect for those seeking traditional Indonesian breakfast delights, while Shabu Hachi Gading Serpong is a haven for hot pot lovers. Soto Betawi H. Mamat is a great choice for those looking to savor the rich flavors of Betawi-style beef soup. For those who love spicy food, Waroeng Spesial Sambal is the place to be, serving up a wide range of dishes with their signature spicy sambal. Gubug Makan Mang Engking BSD is a popular spot for seafood lovers, offering a variety of fresh and delicious seafood dishes. Lembur Kuring Sunburst BSD is a great option for those craving Sundanese cuisine, while Warung Tuman BSD is perfect for a quick and satisfying meal. With such a diverse range of dining options just moments away, Urban Express HomTel Serpong is a paradise for food lovers.

Shop 'til You Drop in Tangerang

Urban Express HomTel Serpong is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopper. Just a stone's throw away, you'll find Winara Boutique, a trendy boutique offering a wide range of fashionable clothing and accessories. For a more extensive shopping experience, head over to Teraskota BSD, a modern shopping mall with a variety of local and international brands. If you're looking for great bargains, ITC BSD is the place to be, offering a wide selection of affordable clothing, electronics, and household items. The Breeze BSD CITY is another must-visit destination, featuring a vibrant outdoor shopping and dining complex. For those seeking a one-stop shopping destination, Summarecon Mal Serpong and Teras Kota Mall BSD City are just a short drive away, offering a diverse range of retail stores, entertainment options, and dining establishments. With such an array of shopping landmarks nearby, Urban Express HomTel Serpong is the perfect choice for shopaholics visiting Tangerang.

Affordable Luxury at Urban Express HomTel Serpong

Experience the perfect blend of comfort and affordability at Urban Express HomTel Serpong. With an average room price of just $24, this hotel offers exceptional value for money compared to the average price of a room in Tangerang, which is $34. At Urban Express HomTel Serpong, you can enjoy a range of modern amenities and stylishly designed rooms without breaking the bank. Whether you're a budget-conscious traveler or simply looking for great value, this hotel is the perfect choice. Indulge in a comfortable stay without compromising on quality. With its strategic location, excellent service, and wallet-friendly rates, Urban Express HomTel Serpong is the ideal accommodation option for both business and leisure travelers. Book your stay today and discover the affordable luxury that awaits you at Urban Express HomTel Serpong.

Friendly Staff, Affordable Price, and Clean Rooms

Urban Express HomTel Serpong has received rave reviews from its customers. One of the highlights mentioned by guests is the friendly and helpful staff. They go above and beyond to ensure a pleasant stay for all guests. Another aspect that stands out is the affordable price, making it a great choice for budget-conscious travelers. The rooms are consistently praised for their cleanliness and spaciousness. Each room is equipped with air conditioning, providing a comfortable and cozy environment. With its excellent service and well-maintained rooms, Urban Express HomTel Serpong is highly recommended for a memorable stay in Tangerang, Indonesia.

A Perfect Blend of Value, Comfort, and Exceptional Service

Urban Express HomTel Serpong in Tangerang, Indonesia has garnered rave reviews from its satisfied guests. With an impressive overall rating of 8.9, this hotel is a top choice for travelers seeking a memorable stay. One of the standout features of Urban Express HomTel Serpong is its exceptional value for money. With a remarkable rating of 9.0 for value, guests are delighted by the affordability and high-quality experience offered by this hotel. From the moment you step into the lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for a truly enjoyable stay. The hotel's commitment to providing great value is evident in its well-appointed rooms, modern amenities, and excellent service, ensuring that every guest feels like they are getting more than what they paid for. In addition to its unbeatable value, Urban Express HomTel Serpong also excels in its facilities, cleanliness, location, and staff performance. With ratings of 8.7 for facilities, 8.8 for cleanliness, 9.1 for location, and an impressive 9.1 for staff performance, this hotel truly goes above and beyond to meet and exceed guest expectations. The well-maintained facilities provide ample opportunities for relaxation and recreation, while the spotless rooms ensure a comfortable and hygienic stay. Situated in a prime location, guests have easy access to nearby attractions and amenities. The dedicated and friendly staff members are always ready to assist with a smile, offering personalized service that leaves a lasting impression on guests. Experience the perfect blend of value, comfort, and exceptional service at Urban Express HomTel Serpong. With its outstanding customer ratings, this hotel promises an unforgettable stay for all who choose to indulge in its warm hospitality.

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Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Cashless payment service
Dining, drinking, and snacking
  • Breakfast service
  • Restaurants
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Smoking area
For the kids
  • Family/child friendly
  • Kids meal
  • Swimming pool [kids]
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian

Location

Urban Height Residence, Tower Toronto. Jl. Ciater Raya N0.8 Rw. Mekar Jaya, Kec. Serpong Kota Tanggerang Selatan, Banten 15310, Serpong, Tangerang, Indonesia, 15310

Exceptional9.1

Location

Airports
  • Soekarno-Hatta International Airport (CGK)
    20.9 km
  • Halim Perdanakusuma International Airport (HLP)
    22.2 km
Public transportation
  • Rawa Buntu
    1.7 km
  • Sudimara
    2.9 km
Hospital or clinic
  • RSIA Putra Dalima
    710 m
Shopping
  • AEON Mall BSD City
    5.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Teras Kota Mall BSD City
    3.6 km
  • AEON Mall BSD City
    5.3 km
  • Indonesia Convention Exhibition (ICE)
    6.1 km
  • Scientia Square Park (SQP)
    10.3 km
  • Summarecon Mal Serpong
    10.5 km
  • Supermal Karawaci
    13.2 km
  • TangCity Mall
    14.5 km
  • Museum Benteng Heritage
    16.3 km
  • Al-AZhom Mosque
    16.7 km
Nearby landmarks
  • RSIA Putra Dalima
    710 m
  • Masjid Al-Ikhlas Sektor 1.6 BSD
    1.3 km
  • Winara Boutique
    1.3 km
  • Klinik Amira
    1.3 km
  • Puskesmas Rawabuntu
    1.3 km
  • LapanganMerak
    1.4 km
  • Taman Perdamaian BSDCity
    1.4 km
  • Smiling Dental
    1.4 km
  • UD. Buah Segar Anto Wijaya
    1.4 km
  • dr Charlis
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-10 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 11 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until23:00
Getting around
  • Distance from city center23 km
  • Travel time to airport (minutes)42
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)28571 IDR
The property
  • Year property opened2024
  • Number of floors4
  • Room voltage220
  • Number of rooms 70
  • Most recent renovation2024
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges0
Parking
  • Daily parking fee0 IDR

Reviews of Urban Express HomTel Serpong from real guests

Provided by verified guests of

Agoda logo
8.6
  • Location score 9.1 out of 10 and is a high score in Tangerang
    Location9.1
  • Service score 9 out of 10 and is a high score in Tangerang
    Service9.0
  • Value for money score 9 out of 10 and is a high score in Tangerang
    Value for money9.0
  • Cleanliness score 8.7 out of 10 and is a high score in Tangerang
    Cleanliness8.7
  • Facilities score 8.7 out of 10 and is a high score in Tangerang
    Facilities8.7
High score for Tangerang

Rating

9+ Exceptional (475)
8-9 Excellent (100)
7-8 Very Good (127)
6-7 Good (54)
<6 Below Expectation (96)

Review summary

Powered by OpenAI

This hotel offers comfortable and affordable rooms with consistent hot water, complimentary high-speed wifi, and entertainment through Netflix and YouTube. Guests appreciate the friendly staff and convenient location near a concert venue and the airport. Dining options are plentiful with coffee shops, minimarkets, and fast-food chains like McD and Subway, as well as a small restaurant on the first floor.

Few minor complaints on cleanliness, maintenance & odor. Some reported stains on sheets & towels.

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Showing 852 verified guest comments
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  1. 8.0
    Excellent
    I from Indonesia
    Couple
    Standard Double Room
    Stayed 2 nights in September 2022

    “Affordable But Unkempt”

    It's sort of a decent stay if you're looking for an affordable hotel with enough comfort. Plus: -You can watch Netflix and YouTube on TV -Free Wi-Fi -Easy access to nearest minimarket -AC is (kind of) working, the cold is manageable Minus: -The room's cleanliness is questionable at some part: the bed sheets weren't change from previous tenants (some hair are still there when we arrived), leftover stains on sheets, towels, and electronic water heater (so we tried washing it on our own) -Some part of the room isn't well-maintained, like the wall's chipping, the window seal isn't tight enough that water from rain manage to get in and flood some of the floor -The remotes are tricky, perhaps the batteries are dying, it's hard to gain control for the smart TV and we needed to readjust it, same goes for the AC, it'll only become cold after we pulled out the batteries and reinsert it again before turning the AC back on But overall our stay is decent enough and somewhat comfortable despite the minus things we've experienced

    Reviewed September 26, 2022

    Dear Mr/s I We sincerely apologize for the unpleasant experience when you stayed at our accommodation. The room you booked is usually your favorite and we apologize if your experience was different. We guarantee that we listen to your feedback. We also guarantee that we will do everything we can to fix these things for a pleasant stay. Thank you for your visit. Greetings, I represent management Ecommerce Jakarta Express Hospitality. Ipan Farhadi

    Responded November 14, 2022
    Urban Express HomTel Serpong
  2. 8.8
    Excellent
    Reko from Indonesia
    Group
    Two Bedroom
    Stayed 1 night in September 2022

    “Comfy place!”

    Just staying for a day! The staff is reaallyy helpful! There's a small restaurant on the first floor and you can buy ready meals. Near the area there are also warteg and food places. The thing I'm sad is the hot water doesn't work and we only get 1 card for 1 room, but shortly after we tell it to the receptionist, they immediately gave us another card and there is staff who fix the hot water! The staff is really friendly and helpful. Thank you! Also I'm a bit unsure why but the towels and pillow sheet are a bit dirty, there's like small brown stains on it, so maybe can improve more on the cleanliness of the room

    Reviewed September 29, 2022

    Dear Mr Reko Urban Express Hometel Serpong is honored to have you as our guest. We always try our best to ensure that our rooms and services are always memorable for our guests. We hope to see you again soon Thank you for your visit. Greetings, I represent management Ecommerce Jakarta Express Hospitality. Ipan Farhadi

    Responded November 14, 2022
    Urban Express HomTel Serpong
  3. 8.4
    Excellent
    Reko from Indonesia
    Group
    Standard Double Room
    Stayed 1 night in September 2022

    “Comfy place!”

    Just staying for a day! The staff is reaallyy helpful! There's a small restaurant on the first floor and you can buy ready meals. Near the area there are also warteg and food places. The thing I'm sad is the hot water doesn't work and we only get 1 card for 1 room, but shortly after we tell it to the receptionist, they immediately gave us another card and there is staff who fix the hot water! The staff is really friendly and helpful. Thank you! Also I'm a bit unsure why but the towels and pillow sheet are a bit dirty, there's like small brown stains on it, so maybe can improve more on the cleanliness of the room

    Reviewed September 29, 2022

    Dear Mr/s Reko Urban Express Hometel Serpong is honored to have you as our guest. We always try our best to ensure that our rooms and services are always memorable for our guests. We hope to see you again soon Thank you for your visit. Greetings, I represent management Ecommerce Jakarta Express Hospitality. Ipan Farhadi

    Responded November 14, 2022
    Urban Express HomTel Serpong
  4. 8.8
    Excellent
    DIANA from Indonesia
    Couple
    Single Room
    Stayed 4 nights in April 2023

    “Excellent”

    Good Location. Value for money. Cleanliness need to be improved. Room needs to be cleaned again after check in. Floor feels greasy and got strands of hair. Bedsheet, towels, pillows, and linens cleanliness so so. There were times room smells cigarette eventhough we booked for non smoking room. Last visit, there were rubbish in the balcony from the previous guest that has not been cleaned. Need to asked room to be cleaned everyday, otherwise your from won’t be cleaned. Wi-Fi not working well. TV can only show limited channel. The one good thing is hot water runs well in toilet. Aircon also no problem. Location near toll road, easy access to town. Easy to find food and amenities as well. Overall I like staying here. If cleanliness can be improved, this would be one of the best option to stay in this area.

    Reviewed May 01, 2023
  5. 4.8
    Sharon from Indonesia
    Solo traveler
    Standard Twin Room
    Stayed 2 nights in March 2024

    “Worst Experience”

    I understand it’s only a two stars hotel and the price was considerably cheap, so I kind of expected minimum facility YET AT LEAST A CLEAN ROOM. Instead, the bedsheets were awfully smelly (sweaty smell, smells like those which are not laundered properly), damp and scraped walls, mouldy furniture, even the bathroom was slippery and many yellow stains. Furthermore, the staffs were what Gen Zs called “gaslighting”. I booked a twin room but when I arrived at 4pm, it was not ready (hello? it’s 4pm usually 2pm rooms are ready for check ins), hence I was offered a double room and the staff mentioned “the room was bigger so we get an upgrade”. Hmm an upgrade? Okay. But when I arrived at the room, there’s a housekeeping staff cleaning the room beside mine and he said all rooms are the same since they only have one type, and technically the double bed is smaller than two twin beds combined. This made me disappointed as I felt like getting a DOWNGRADE instead of an upgrade. When I complained, the staff replied “but you are okay with getting the double room?” WTF!? I agreed because she said it’s an upgrade but turned out it’s a downgrade, plus the staff blamed me saying that I agreed to her offer so she kinda complained when I asked for my initial twin room. Again I understand that the hotel is only a two star with considerably cheap price, but for real as someone who worked in Hospitality Industry, at least a standard clean room and good mannered staff should suffice.

    Reviewed March 14, 2024
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