Location rating score
"The hotel is fine if you want a central location for one night."
210 meters to public transportation
Located in heart of Madrid
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||1.0 km|
|Nearest airport||Adolfo Suárez Madrid-Barajas Airport (MAD)|
|Distance to airport||14.3 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Urban Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 99 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Urban Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Urban Hotel has a car park available for guests. Parking is available for a fee of 27 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.
Urban Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Staff very nice and professionnal, etc."
July 28, 2019
"Really nice place to relax for a drink."
July 9, 2019
"Great staff, very high quality place"
October 20, 2018
This 5-star property boasts innovative style that combines dark woods, fine leathers, and well-designed lighting to make any stay in Madrid a luxurious one. Throughout the museum, guests will constantly encounter relics from all over the world, including a vast collection of Egyptian artifacts contained inside the in-house museum. Nearby attractions are numerous as this hotel is centrally located near the historical points of interest. Urban Hotel has 102 beautiful rooms that are well-furnished with designer decor whilst offering exclusive facilities. Guests can also unwind and dine at the Restaurant Europa Decó, La Terraza del Urban, or Glass Bar which offers a great atmosphere. Urban Hotel is truly an extraordinary and artistic place of stay.
"We had dinner at Glass which was exceptional!"
July 31, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
i have stay urban hotel for two nights and i am surprised by their excellent service. first of all, it is very close to puerta del sol, plaza de espana, palacio real, catedral de ntra. sra. de la almudena....so many many tourist points which you can go by walk...secondly, their service are simply excellent! very helpful. i have lost my room key at first night outside the hotel..and i report to the reception and willing to pay the replacement cost...and it is free...'no charges and it is just a card...' wow....i am really happy for my stay with urban hotel. it is my first choice in madrid. i definitely will stay there for my ongoing trip in madrid.
Best location in all of Madrid!”
I really chose the best hotel for my staying in Madrid. The location is actually only two blocks away from the Prado and closer to the city center than both the Westin Palace and the Ritz. Since most anyone visiting will be going to the restaurants and bars closer towards the city, this location is much more convenient. The service at the front desk is great as is the doorman. Everyone speaks English as well. Would go back next time! It's cheaper as well!
Lives up to its name "Top 10 hotels in Madrid'”
We were here to watch a Real Madrid soccer match. We checked in one day in advance to look around the city and collect the tickets. At first glance, the name Urban Hotel is a very ordinary name but later found out that it is one of the top 10 hotel in Madrid. We will stay at the hotel again the next time we come back.
the place to stay to be centrally located”
This was our first trip to Madrid and had a wonderful time due to the advice/suggestions/assistance given to us by the Urban Hotel's friendly staff. We loved the roof but there always seemed to not be enough seats to accomodate the guests. Also, being in Spain it would have been much nicer if they had "afforable" cava to purchase/drink while sitting on the roof after a long day's sight-seeing.
Outstanding Hotel in Madrid City.”
We stayed at this beautiful hotel for 4 days. Almost no transportation needed to do shopping, meals or visiting Spain’s Museums. The staff are very helpful and friendly making us feeling secured in a busy city. The room is not big but comfortable for 2. It will be a perfect 5 stars hotel if kettle is provided and free wireless throughout the day instead of 1 hour each day.
Very Nice Hotel”
Convenient Place, New and modern hotel, very nice and friendly staff, very pleasant experience in Urban Hotel.
Thoroughly enjoyed our stay at Urban Hotel. The staff were very helpful and the location was perfect. The only downside was seriously overpriced drinks on the terrace.
Location is simply the best”
We received free glasses of prosecco which was nice. We picked this place as we had just one day in Madrid between flights. The location is superb - you're just minutes by walk to all the important sights of the old town. Design is very nice. We took the simple, a little bit too small room - but everything was at its place. Actually no points to complain
Great location, good service. ”
i was upgraded to a double height room. the room was small ( luckily i was staying only one night, and the extra room above not very useful. the staircase takes too much of the space. however the room had all the conveniences a traveller needs. breakfast was good a bit on the expensive side as there are very good cafés just outside th hotel. the wifi system is a little too complicated... overall an ok hotel but expensive in comparison to other hotels of the price category...
Great hotel & great staff”
Stay at this hotel was great. On check-in we were given local knowledge to some of the better eating venues in Madrid that are not in a tourist book. It is close to everything in Madrid and was very comfortable. Bonus to have a roof top pool which was just perfect on a hot summers afternoon after seeing the sights!
Beautiful, Chic boutique hotel”
This hotel was simply fantastic. The predominantly glass design of the hotel is breathtaking. The welcome we received upon check-in was warm and friendly and included a complimentary glass of champagne up in their roof top bar. The room, although small, was comfortable and had modern decor. We loved this hotel and would definitely stay again!
Fantastic central location”
Really enjoyable and will definitely be staying at the hotel again as very good for exploring Madrid and experiencing the city.
Would highly recommend this hotel The staff were amazing Great location to explore Madrid Walking distance to everything!
great location helpful and friendly .”
We enjoyed our four days there staff very helpful and friendly,nothing to much trouble. Location was perfect walking distance to most places. Would go back . loved Madrid.
I have a very nice stay in Urban Hotel was evry thing excelent.
Lovely hotel and bar”
It was my 1st time visiting Madrid and i loved this hotel because it is walking distance to the famous restaurants and flamingo stages.
A hotel that we will visit again”
Perfect location to the most famous spots by walk within 5 to 10 mins. Also nearby musums and metros. Staffs gave very good suggestions of restaurants for our needs. They are really really nice to their guests. Although soundproof not as good as we thought (you can hear people's chatting when you stay in bathroom), and bedding sheet can find a very smell stains; we still recommend friends to here if they want to visit Madrid.
Great Location in Arts District”
modern hotel with mix of business & leisure. the room had a very comfortable leather lounge and bed was large with great pillows. within walking distance of atocha train station and major museum's & galleries. food in the restaurant was great. close proximity to puerto del sol & plaza mayor. the hotel had a small egyptian exhibition one level down from the lobby. the room had minor maintenance issues.
Absolutly perfect except ...”
... our rooom was on the 5th floor which is just under the swimming pool and rooftop bar and a bit noisy until 2.00 in the morning. Everything else was absolutly perfect in that hotel : beds very comfortable and queen size, clean, shower AND bath in the bathroom, Nespresso for free, very good location (5min walk to the puerta del sol place and 5min walk opposite side to prado and Thyssen museum, 3min walk to Plaza Santa Ana). Staff very nice and professionnal, etc. Just ask for a room in other floors than 5th ;)
Excellent location for exploring Madrid. Great roof terrace for relaxing in the evening.”
Excellent location for exploring Madrid. Great roof terrace for relaxing in the evening.