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Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel

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8.9

Excellent

1,765 reviews

1,765 reviews

Housekeeping5
Breakfast2
Shops1
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Carrera de San Jeronimo

Lomography

80 m

La Venencia

100 m

La Boca del Lobo

120 m

Casa de Allende

130 m

Popular landmarks
Thyssen-Bornemisza Museum

340 m

Prado Museum

500 m

Gran Vía

620 m

Plaza Mayor

750 m

Mercado de San Miguel

890 m

Closest landmarks
Centro de Salud Las Cortes

30 m

Room Club

80 m

LOS MADRAZO, CALLE, DE,2

110 m

Farmacia - Calle Los Madrazo 1

120 m

Embassy of Mexico

120 m

Urban Hotel

Carrera de San Jeronimo, 34, City Center, Madrid, Spain - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Madrid

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Pets allowed

Exercise area

Swimming pool [outdoor]

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersUsers are booking a place in Madrid every 3 minutes on Agoda.com
Value for money8.2
Distance to city center1.0 km
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.3 km

Rooms available at Urban Hotel

Excellent
Room comfort & quality

8.8

Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Duplex
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Junior Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Junior Duplex Suite
...
  • Room size: 32 m²/344 ft²
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Junior Duplex Suite
...
  • Room size: 32 m²/344 ft²
  • 1 double bed
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Other
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Junior Suite City View
...
    Enter dates to see prices
    Superior Shared Room
    ...
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      Studio
      ...
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        Frequently asked questions

        What time is check-in and check-out at Urban Hotel?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Urban Hotel?

        Urban Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 99 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Urban Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Urban Hotel has a car park available for guests. Parking is available for a fee of 27 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.

        Is breakfast offered at Urban Hotel?

        Wake up to a great buffet breakfast at Urban Hotel. Adults can enjoy breakfast offered with an additional charge of 26 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Urban Hotel?

        Urban Hotel features an on-site restaurant for your dining convenience.

        What is the smoking policy at Urban Hotel?

        Urban Hotel does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Urban Hotel?

        The closest train, metro, or bus station to Urban Hotel is Sevilla Metro Station, 210 m away.

        What restaurants are nearby Urban Hotel?

        Urban Hotel’s neighborhood is City Center which includes popular restaurants such as Cebo, La Terraza del Urban and Glass Bar.

        What popular shopping places are close to Urban Hotel?

        Urban Hotel is located in City Center area which features shopping places such as Gran Vía, El Rastro Market and La Violeta.

        What are popular attractions near Urban Hotel?

        Urban Hotel’s location in the City Center neighborhood makes it close to famous attractions including Royal Palace of Madrid, Plaza Mayor and Thyssen-Bornemisza Museum.

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        See map

        Explore the neighborhood

        What people love about Urban Hotel

        • 10

          Exceptional

          "Great hotel Great area Loved it"

          Liraz

          |

          June 8, 2022

        • 10

          Exceptional

          "Thank you very much for such a perfect stay with our little dog."

          Elke

          |

          November 9, 2021

        • 10

          Exceptional
          Staff 

          "Verry verry nice and grandiose hotel… you must feel great when you go in… enjoy the Terrasse for a coffe… Fabolous 😎🤩✌️🚀"

          Andreas

          |

          October 29, 2021

        Property ranking|Compared to 2,949 Madrid properties
        See all rankings
        Room comfort score
        8.8/10
        Service score
        9.1/10
        Cleanliness score
        9/10
        Location score
        9.4/10
        Better than
        99
        %
        of Madrid properties
        Better than
        98
        %
        of Madrid properties
        Better than
        98
        %
        of Madrid properties
        Better than
        97
        %
        of Madrid properties
        Overall rating:

        8.9

        Excellent
        1,765 reviews
        Cleanliness
        9.0
        Facilities
        8.6
        Location
        9.4
        Read all reviews >
        What travelers say they love:
        Staff very nice and professionnal, etc.
        Isabelle from France
        Couple
        More about Urban Hotel

        More about Urban Hotel

        Urban Hotel

        Get the most from an urban escape in Madrid when you book a room at Urban Hotel. Located right in the city center, Urban Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Madrid that most travelers never see, with a stay at Urban Hotel -- located only 1.3 km from Royal Palace of Madrid.
        At Urban Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Madrid.
        Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Urban Hotel thanks to the hotel's laundry service keeping your clothes clean.
        Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
        All rooms at Urban Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
        It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


        Dining and things to do

        Every day at Urban Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
        Apart from amenities and services, Urban Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the solarium, located right at the hotel. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
        Check out the hotel's fitness facility to stay fit and firm on vacation.


        Around the property

        There are many attractions to discover within close proximity to Urban Hotel. An afternoon of browsing the works at Prado Museum located 490 m away can familiarize you with the local art scene. Get fanatical about the local sports team at Santiago Bernabéu Stadium located 4.1 km away, where you can also find team merchandise and memorabilia.


        Reasons to stay here

        Facilities at this hotel are rated higher than 98% of other accommodations in the city.
        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
        Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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        Amenities and facilities
        Excellent
        Facilities

        8.6

        Most talked about facilities

        Swimming Pool

        6 mentions

        Housekeeping

        5 mentions

        Taxi

        2 mentions

        Breakfast

        1 mention

        Languages spoken

        • English
        • French
        • German
        • Italian
        • Portuguese
        • Spanish

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Exercise area
        • Pool with view
        • Solarium
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • Coffee shop
        • Poolside bar
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Currency conversion service
        • Daily cleaning
        • Disabled facilities
        • Doorman
        • Dry cleaning
        • Elevator
        • Food delivery
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Babysitting service

        Access

        • CCTV in common areas
        • Check-in/out [express]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Parking [paid]
        • Rental car
        • Shuttle service
        • Transport to airport
        • Valet parking

        Available in all rooms

        • A/C
        • Bathrobes
        • Bathtub
        • Blackout curtains
        • Coffee/tea machine
        • Complimentary drinking water
        • Daily cleaning
        • Desk
        • DVD/CD player
        • Hair dryer
        • Hand sanitizer
        • Heating
        • Individual air conditioning
        • Iron and ironing board
        • LAN Internet in room [free]
        • Lock box in room
        • Mini bar
        • Non-smoking
        • Phone
        • Private bathroom
        • Radio
        • Satellite/cable channels
        • Shower
        • Slippers
        • Soundproofing
        • Toiletries
        • Wi-Fi
        • Wi-Fi [complimentary]
        Food and dining
        Breakfast options
        • Buffet
        Restaurants on site

        Restaurante Cebo

        • Cuisine: Local, Mediterranean, Spanish
        • Menu: Buffet
        Location
        Carrera de San Jeronimo, 34, City Center, Madrid, Spain
        Exceptional
        Location

        9.4

        Airports

        • Adolfo Suárez Madrid-Barajas Airport (MAD)
          14.3 km
        • Valladolid Airport (VLL)
          172.7 km

        Public transportation

        • Sevilla Metro Station
          210 m
        • Antón Martín Metro Station
          470 m

        Hospital or clinic

        • Centro de Salud Las Cortes
          30 m

        Shopping

        • Gran Vía
          620 m

        Convenience store

        • Multitienda 24 horas 7X24 Convenience Store
          2.2 km

        Cash withdrawal

        • ATM
          60 m
        What's nearby

        Popular landmarks

        • Thyssen-Bornemisza Museum
          340 m
        • Prado Museum
          500 m
        • Gran Vía
          620 m
        • Plaza Mayor
          750 m
        • Mercado de San Miguel
          890 m
        • Museo Nac. Centro de Arte Reina Sofia
          1.0 km
        • Buen Retiro Park
          1.2 km
        • Royal Palace of Madrid
          1.3 km
        • Museo Sorolla
          2.1 km
        • Santiago Bernabéu Stadium
          4.2 km

        Nearby landmarks

        • Carrera de San Jeronimo
        • Centro de Salud Las Cortes
          30 m
        • Lomography
          80 m
        • Room Club
          80 m
        • La Venencia
          100 m
        • LOS MADRAZO, CALLE, DE,2
          110 m
        • Farmacia - Calle Los Madrazo 1
          120 m
        • Embassy of Mexico
          120 m
        • La Boca del Lobo
          120 m
        • Casa de Allende
          130 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-2 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 3 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • All rooms at the property are No Smoking.
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee99 EUR
        • Distance from city center1.0 km
        • Travel time to airport (minutes)30

        Extras

        • Breakfast charge (unless included in room price)26 EUR
        • Daily Internet/Wi-Fi fee0 EUR

        The property

        • Number of bars/lounges2
        • Number of floors8
        • Number of restaurants1
        • Number of rooms 102
        • Room voltage220
        • Year property opened2006
        • Most recent renovation2009

        Parking

        • Daily parking fee27 EUR
        Property announcements

        Mini-bar service including only soft drinks in every room is available at no additional charge.

        Reviews of Urban Hotel from real guests

        Provided by verified guests of Agoda
        8.8
        /
        10
        Cleanliness9.0
        Facilities8.6
        Location9.4
        Room comfort and quality8.8
        Service9.1
        Value for money8.2
        High score for Madrid
        Rating
        9+ Exceptional (75)
        8-9 Excellent (43)
        7-8 Very Good (25)
        6-7 Good (6)
        <6 Below Expectation (7)
        Time of the year
        Mar - May (36)
        Jun - Aug (54)
        Sep - Nov (40)
        Dec - Feb (26)
        All guests (267)
        All languages

        Show reviews that mention 

        Showing 156 verified guest comments
        12345
        10.0
        Exceptional
        KA from Hong Kong SAR, China
        Couple
        Superior Room
        Stayed 2 nights in December 2012

        Simply Excellent.”

        Great Location, Great Service, Great Hotel Quality

        i have stay urban hotel for two nights and i am surprised by their excellent service. first of all, it is very close to puerta del sol, plaza de espana, palacio real, catedral de ntra. sra. de la almudena....so many many tourist points which you can go by walk...secondly, their service are simply excellent! very helpful. i have lost my room key at first night outside the hotel..and i report to the reception and willing to pay the replacement cost...and it is free...'no charges and it is just a card...' wow....i am really happy for my stay with urban hotel. it is my first choice in madrid. i definitely will stay there for my ongoing trip in madrid.

        Reviewed December 27, 2012

        See room deals

        9.7
        Exceptional
        Hyung from United States
        Solo traveler
        Superior Room
        Stayed 3 nights in December 2010

        Best location in all of Madrid!”

        Great modern design with clean beds and linens!
        Gym could be nicer with more and better equipment. Rooftop bar closes at 8pm.

        I really chose the best hotel for my staying in Madrid. The location is actually only two blocks away from the Prado and closer to the city center than both the Westin Palace and the Ritz. Since most anyone visiting will be going to the restaurants and bars closer towards the city, this location is much more convenient. The service at the front desk is great as is the doorman. Everyone speaks English as well. Would go back next time! It's cheaper as well!

        Reviewed December 16, 2010

        See room deals

        8.0
        Excellent
        Lai from Hong Kong SAR, China
        Group
        Stayed 3 nights in September 2013

        Lives up to its name "Top 10 hotels in Madrid'”

        Luxurious, Modern, Good Location

        We were here to watch a Real Madrid soccer match. We checked in one day in advance to look around the city and collect the tickets. At first glance, the name Urban Hotel is a very ordinary name but later found out that it is one of the top 10 hotel in Madrid. We will stay at the hotel again the next time we come back.

        Reviewed October 26, 2013

        See room deals

        8.3
        Excellent
        Alex from United States
        Couple
        Duplex
        Stayed 4 nights in August 2011

        the place to stay to be centrally located”

        Concierge was superb! Great suggestions to top notch restaurants

        This was our first trip to Madrid and had a wonderful time due to the advice/suggestions/assistance given to us by the Urban Hotel's friendly staff. We loved the roof but there always seemed to not be enough seats to accomodate the guests. Also, being in Spain it would have been much nicer if they had "afforable" cava to purchase/drink while sitting on the roof after a long day's sight-seeing.

        Reviewed September 02, 2011

        See room deals

        9.0
        Exceptional
        Gan from Singapore
        Group
        Superior Room
        Stayed 4 nights in December 2011

        Outstanding Hotel in Madrid City.”

        The location of the hotel is just so great. It’s located at the city but yet out of the crowd by the sidewalk. Walking distance to most of the important Museums. Contemporary interior- artistically designed. First Class service- Wonderful staff.

        We stayed at this beautiful hotel for 4 days. Almost no transportation needed to do shopping, meals or visiting Spain’s Museums. The staff are very helpful and friendly making us feeling secured in a busy city. The room is not big but comfortable for 2. It will be a perfect 5 stars hotel if kettle is provided and free wireless throughout the day instead of 1 hour each day.

        Reviewed January 04, 2012

        See room deals

        10.0
        Exceptional
        ke from China
        Couple
        Superior Room
        Stayed 2 nights in October 2016

        Very Nice Hotel”

        Convenient Place, New and modern hotel, very nice and friendly staff, very pleasant experience in Urban Hotel.

        Reviewed October 10, 2016

        See room deals

        9.2
        Exceptional
        Anthony
        Couple
        Superior Room
        Stayed 2 nights in July 2019

        Exceptional”

        Thoroughly enjoyed our stay at Urban Hotel. The staff were very helpful and the location was perfect. The only downside was seriously overpriced drinks on the terrace.

        Reviewed August 03, 2019

        See room deals

        9.0
        Exceptional
        Piotr from Poland
        Couple
        Superior Room
        Stayed 1 night in February 2012

        Location is simply the best”

        Locations is great and design outstanding

        We received free glasses of prosecco which was nice. We picked this place as we had just one day in Madrid between flights. The location is superb - you're just minutes by walk to all the important sights of the old town. Design is very nice. We took the simple, a little bit too small room - but everything was at its place. Actually no points to complain

        Reviewed March 18, 2012

        See room deals

        8.7
        Excellent
        nasrine from United Kingdom
        Business traveler
        Superior Room
        Stayed 1 night in September 2012

        Great location, good service. ”

        A very good central space to have a drink, work or have a chat with friends

        i was upgraded to a double height room. the room was small ( luckily i was staying only one night, and the extra room above not very useful. the staircase takes too much of the space. however the room had all the conveniences a traveller needs. breakfast was good a bit on the expensive side as there are very good cafés just outside th hotel. the wifi system is a little too complicated... overall an ok hotel but expensive in comparison to other hotels of the price category...

        Reviewed September 16, 2012

        See room deals

        8.3
        Excellent
        Mark from Australia
        Couple
        Superior Room
        Stayed 3 nights in August 2015

        Great hotel & great staff”

        Comfort, staff knowledge, pool

        Stay at this hotel was great. On check-in we were given local knowledge to some of the better eating venues in Madrid that are not in a tourist book. It is close to everything in Madrid and was very comfortable. Bonus to have a roof top pool which was just perfect on a hot summers afternoon after seeing the sights!

        Reviewed August 13, 2015

        See room deals

        9.7
        Exceptional
        Heather from United States
        Couple
        Superior Room
        Stayed 3 nights in October 2010

        Beautiful, Chic boutique hotel”

        Design aesthetic, location, friendly service
        None

        This hotel was simply fantastic. The predominantly glass design of the hotel is breathtaking. The welcome we received upon check-in was warm and friendly and included a complimentary glass of champagne up in their roof top bar. The room, although small, was comfortable and had modern decor. We loved this hotel and would definitely stay again!

        Reviewed October 22, 2010

        See room deals

        8.7
        Excellent
        Guy from United Kingdom
        Business traveler
        Superior Room
        Stayed 1 night in July 2013

        Fantastic central location”

        location, clean and easy to access

        Really enjoyable and will definitely be staying at the hotel again as very good for exploring Madrid and experiencing the city.

        Reviewed July 23, 2013

        See room deals

        10.0
        Exceptional
        Patricia from Canada
        Couple
        Superior Room
        Stayed 5 nights in October 2019

        Exceptional”

        Would highly recommend this hotel The staff were amazing Great location to explore Madrid Walking distance to everything!

        Reviewed October 16, 2019

        See room deals

        8.7
        Excellent
        jane from United Kingdom
        Couple
        Duplex
        Stayed 4 nights in March 2012

        great location helpful and friendly .”

        rooms and glas bar are great

        We enjoyed our four days there staff very helpful and friendly,nothing to much trouble. Location was perfect walking distance to most places. Would go back . loved Madrid.

        Reviewed March 29, 2012

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        9.7
        Exceptional
        Haval from Germany
        Couple
        Superior Room
        Stayed 4 nights in August 2012

        Lovely hotel”

        excelent

        I have a very nice stay in Urban Hotel was evry thing excelent.

        Reviewed August 28, 2012

        See room deals

        8.7
        Excellent
        Abdullah from Saudi Arabia
        Business traveler
        Stayed 3 nights in January 2014

        Lovely hotel and bar”

        Clean, Bar, near restaurants

        It was my 1st time visiting Madrid and i loved this hotel because it is walking distance to the famous restaurants and flamingo stages.

        Reviewed January 29, 2014

        See room deals

        8.0
        Excellent
        Yu from Taiwan
        Couple
        Superior Room
        Stayed 3 nights in October 2016

        A hotel that we will visit again”

        Perfect location to the most famous spots by walk within 5 to 10 mins. Also nearby musums and metros. Staffs gave very good suggestions of restaurants for our needs. They are really really nice to their guests. Although soundproof not as good as we thought (you can hear people's chatting when you stay in bathroom), and bedding sheet can find a very smell stains; we still recommend friends to here if they want to visit Madrid.

        Reviewed October 23, 2016

        See room deals

        9.0
        Exceptional
        David from New Zealand
        Couple
        Superior Room
        Stayed 4 nights in October 2011

        Great Location in Arts District”

        Proximity to Museum's & Galleries

        modern hotel with mix of business & leisure. the room had a very comfortable leather lounge and bed was large with great pillows. within walking distance of atocha train station and major museum's & galleries. food in the restaurant was great. close proximity to puerto del sol & plaza mayor. the hotel had a small egyptian exhibition one level down from the lobby. the room had minor maintenance issues.

        Reviewed November 13, 2011

        See room deals

        9.6
        Exceptional
        Isabelle from France
        Couple
        Superior Room
        Stayed 5 nights in July 2019

        Absolutly perfect except ...”

        ... our rooom was on the 5th floor which is just under the swimming pool and rooftop bar and a bit noisy until 2.00 in the morning. Everything else was absolutly perfect in that hotel : beds very comfortable and queen size, clean, shower AND bath in the bathroom, Nespresso for free, very good location (5min walk to the puerta del sol place and 5min walk opposite side to prado and Thyssen museum, 3min walk to Plaza Santa Ana). Staff very nice and professionnal, etc. Just ask for a room in other floors than 5th ;)

        Reviewed July 28, 2019

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        9.2
        Exceptional
        Neil from United Kingdom
        Couple
        Superior Room
        Stayed 2 nights in June 2016

        Excellent location for exploring Madrid. Great roof terrace for relaxing in the evening.”

        Excellent location for exploring Madrid. Great roof terrace for relaxing in the evening.

        Reviewed June 20, 2016

        See room deals

        12345
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