9.0
Exceptional
/10
(1,163 reviews)See what guests said
Housekeeping5
Shops1
Swimming Pool1
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Carrera de San Jeronimo
Centro de Salud Las Cortes 30 m
Lomography 80 m
Room Club 80 m
La Venencia 100 m
LOS MADRAZO, CALLE, DE,2 110 m
Farmacia - Calle Los Madrazo 1 120 m
Embassy of Mexico 120 m
La Boca del Lobo 120 m
Casa de Allende 130 m
Nearby landmarks
Thyssen-Bornemisza Museum 340 m
Prado Museum 500 m
Gran Vía 620 m
Plaza Mayor 750 m
Mercado de San Miguel 890 m
Museo Nac. Centro de Arte Reina Sofia 1 km
Buen Retiro Park 1.23 km
Royal Palace of Madrid 1.34 km
Museo Sorolla 2.13 km
Santiago Bernabéu Stadium 4.16 km
Urban Hotel

"The hotel is fine if you want a central location for one night."

Larry - July 28, 2019
Duplex - Bed Urban Hotel
Lobby Urban Hotel
Lobby Urban Hotel
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Removed from saved list
Free Wi-Fi

Urban Hotel

Carrera de San Jeronimo, 34, City Center, Madrid, Spain - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Thyssen-Bornemisza Museum
Within 340 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Solarium
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 210 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Madrid

  • Free Wi-Fi in all rooms!

Value for money8.2
Distance to city center1.0 km
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.3 km

Rooms available at Urban Hotel

Excellent
Room comfort & quality
8.8
Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Duplex
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Junior Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Superior Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Junior Suite Duplex Duplex
...
  • Room size: 32 m²/344 ft²
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Junior Duplex Suite
...
  • Room size: 32 m²/344 ft²
  • 1 double bed
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Other
...
  • Room size: 32 m²/344 ft²
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Junior Twin Suite
...
  • Room size: 32 m²/344 ft²
  • 2 single beds
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JUNIOR SUITE 2 ADULTS SUPERIOR
...
  • Shower
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SUITE 2 ADULTS SUPERIOR
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Urban Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Urban Hotel?

Urban Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 99 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Urban Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Urban Hotel has a car park available for guests. Parking is available for a fee of 27 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Urban Hotel?

Urban Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Urban Hotel

  • 9.6
    Exceptional
    Staff 

    "Staff very nice and professionnal, etc."

    Isabelle

    |

    July 28, 2019

  • 10.0
    Exceptional

    "Really nice place to relax for a drink."

    Alex

    |

    July 9, 2019

  • 10.0
    Exceptional
    Staff 

    "Great staff, very high quality place"

    Mira

    |

    October 20, 2018

Property ranking|Compared to 4,598 Madrid properties
See all rankings
Service score
9.0/10
Room comfort score
8.8/10
Location score
9.4/10
Cleanliness score
9.0/10
Better than
99
%
of Madrid properties
Better than
99
%
of Madrid properties
Better than
98
%
of Madrid properties
Better than
98
%
of Madrid properties
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Overall rating:
9.0
Exceptional
1,163 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.4
Read all reviews >
What travelers say they love:
The rooms are modern and clean with big bathroom.
Cristania from Hong Kong
Family with older children
More about Urban Hotel

More about Urban Hotel

This 5-star property boasts innovative style that combines dark woods, fine leathers, and well-designed lighting to make any stay in Madrid a luxurious one. Throughout the museum, guests will constantly encounter relics from all over the world, including a vast collection of Egyptian artifacts contained inside the in-house museum. Nearby attractions are numerous as this hotel is centrally located near the historical points of interest. Urban Hotel has 102 beautiful rooms that are well-furnished with designer decor whilst offering exclusive facilities. Guests can also unwind and dine at the Restaurant Europa Decó, La Terraza del Urban, or Glass Bar which offers a great atmosphere. Urban Hotel is truly an extraordinary and artistic place of stay.

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Most talked about facilities

Swimming Pool
6 mentions
Housekeeping
5 mentions
Taxi
2 mentions
Breakfast
1 mention

What they offer

9.6
Exceptional

"We had dinner at Glass which was exceptional!"

Cristania

|

July 31, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Restaurants on site

Restaurante Cebo
Cuisine:Local, Mediterranean, Spanish
Menu:Buffet

Nearby restaurants

Spanish cuisine
Spanish cuisine
Casa Mira
50 m Spanish
Hylogui
60 m Spanish
Arroceria Imperial
130 m Spanish
Mediterranean cuisine
Mediterranean cuisine
El Subastero de Malaga
30 m Mediterranean, Seafood, Spanish
La Caserola
90 m Mediterranean, Spanish
La Puebla
90 m Mediterranean, Spanish
European cuisine
European cuisine
AskuaBarra
70 m European, Mediterranean, Spanish
Atlantik Corner
120 m European, Fusion, Mediterranean
Tablao Flamenco Cardamomo
140 m European, Mediterranean, Spanish

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Urban Hotel from real guests

Overall rating
9.0
Exceptional
From 1163 reviews
9.5Location
9.4Service
9.1Cleanliness
Agoda Reviews (233)Booking.com Reviews (930)
Rating via Agoda8.8
/
10
Cleanliness9.0
Facilities8.6
Location9.4
Room comfort and quality8.8
Service9.0
Value for money8.2
High score for Madrid
Rating
9+ Exceptional (66)
8-9 Excellent (42)
7-8 Very Good (25)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (34)
Jun - Aug (49)
Sep - Nov (36)
Dec - Feb (24)
All guests (233)
All languages

Show reviews that mention 

Showing 143 verified guest comments
12345
10.0
Exceptional
KA from Hong Kong
Couple
Superior Room
Stayed 2 nights in December 2012

Simply Excellent.”

Great Location, Great Service, Great Hotel Quality

i have stay urban hotel for two nights and i am surprised by their excellent service. first of all, it is very close to puerta del sol, plaza de espana, palacio real, catedral de ntra. sra. de la almudena....so many many tourist points which you can go by walk...secondly, their service are simply excellent! very helpful. i have lost my room key at first night outside the hotel..and i report to the reception and willing to pay the replacement cost...and it is free...'no charges and it is just a card...' wow....i am really happy for my stay with urban hotel. it is my first choice in madrid. i definitely will stay there for my ongoing trip in madrid.

Reviewed December 27, 2012
9.7
Exceptional
Hyung from United States
Solo traveler
Superior Room
Stayed 3 nights in December 2010

Best location in all of Madrid!”

Great modern design with clean beds and linens!
Gym could be nicer with more and better equipment. Rooftop bar closes at 8pm.

I really chose the best hotel for my staying in Madrid. The location is actually only two blocks away from the Prado and closer to the city center than both the Westin Palace and the Ritz. Since most anyone visiting will be going to the restaurants and bars closer towards the city, this location is much more convenient. The service at the front desk is great as is the doorman. Everyone speaks English as well. Would go back next time! It's cheaper as well!

Reviewed December 16, 2010
8.0
Excellent
Lai from Hong Kong
Group
Stayed 3 nights in September 2013

Lives up to its name "Top 10 hotels in Madrid'”

Luxurious, Modern, Good Location

We were here to watch a Real Madrid soccer match. We checked in one day in advance to look around the city and collect the tickets. At first glance, the name Urban Hotel is a very ordinary name but later found out that it is one of the top 10 hotel in Madrid. We will stay at the hotel again the next time we come back.

Reviewed October 26, 2013
8.3
Excellent
Alex from United States
Couple
Duplex
Stayed 4 nights in August 2011

the place to stay to be centrally located”

Concierge was superb! Great suggestions to top notch restaurants

This was our first trip to Madrid and had a wonderful time due to the advice/suggestions/assistance given to us by the Urban Hotel's friendly staff. We loved the roof but there always seemed to not be enough seats to accomodate the guests. Also, being in Spain it would have been much nicer if they had "afforable" cava to purchase/drink while sitting on the roof after a long day's sight-seeing.

Reviewed September 02, 2011
9.0
Exceptional
Gan from Singapore
Group
Superior Room
Stayed 4 nights in December 2011

Outstanding Hotel in Madrid City.”

The location of the hotel is just so great. It’s located at the city but yet out of the crowd by the sidewalk. Walking distance to most of the important Museums. Contemporary interior- artistically designed. First Class service- Wonderful staff.

We stayed at this beautiful hotel for 4 days. Almost no transportation needed to do shopping, meals or visiting Spain’s Museums. The staff are very helpful and friendly making us feeling secured in a busy city. The room is not big but comfortable for 2. It will be a perfect 5 stars hotel if kettle is provided and free wireless throughout the day instead of 1 hour each day.

Reviewed January 04, 2012
10.0
Exceptional
ke from China
Couple
Superior Room
Stayed 2 nights in October 2016

Very Nice Hotel”

Convenient Place, New and modern hotel, very nice and friendly staff, very pleasant experience in Urban Hotel.

Reviewed October 10, 2016
9.2
Exceptional
Anthony
Couple
Superior Room
Stayed 2 nights in July 2019

Exceptional”

Thoroughly enjoyed our stay at Urban Hotel. The staff were very helpful and the location was perfect. The only downside was seriously overpriced drinks on the terrace.

Reviewed August 03, 2019
9.0
Exceptional
Piotr from Poland
Couple
Superior Room
Stayed 1 night in February 2012

Location is simply the best”

Locations is great and design outstanding

We received free glasses of prosecco which was nice. We picked this place as we had just one day in Madrid between flights. The location is superb - you're just minutes by walk to all the important sights of the old town. Design is very nice. We took the simple, a little bit too small room - but everything was at its place. Actually no points to complain

Reviewed March 18, 2012
8.7
Excellent
nasrine from United Kingdom
Business traveler
Superior Room
Stayed 1 night in September 2012

Great location, good service. ”

A very good central space to have a drink, work or have a chat with friends

i was upgraded to a double height room. the room was small ( luckily i was staying only one night, and the extra room above not very useful. the staircase takes too much of the space. however the room had all the conveniences a traveller needs. breakfast was good a bit on the expensive side as there are very good cafés just outside th hotel. the wifi system is a little too complicated... overall an ok hotel but expensive in comparison to other hotels of the price category...

Reviewed September 16, 2012
8.3
Excellent
Mark from Australia
Couple
Superior Room
Stayed 3 nights in August 2015

Great hotel & great staff”

Comfort, staff knowledge, pool

Stay at this hotel was great. On check-in we were given local knowledge to some of the better eating venues in Madrid that are not in a tourist book. It is close to everything in Madrid and was very comfortable. Bonus to have a roof top pool which was just perfect on a hot summers afternoon after seeing the sights!

Reviewed August 13, 2015
9.7
Exceptional
Heather from United States
Couple
Superior Room
Stayed 3 nights in October 2010

Beautiful, Chic boutique hotel”

Design aesthetic, location, friendly service
None

This hotel was simply fantastic. The predominantly glass design of the hotel is breathtaking. The welcome we received upon check-in was warm and friendly and included a complimentary glass of champagne up in their roof top bar. The room, although small, was comfortable and had modern decor. We loved this hotel and would definitely stay again!

Reviewed October 22, 2010
8.7
Excellent
Guy from United Kingdom
Business traveler
Superior Room
Stayed 1 night in July 2013

Fantastic central location”

location, clean and easy to access

Really enjoyable and will definitely be staying at the hotel again as very good for exploring Madrid and experiencing the city.

Reviewed July 23, 2013
10.0
Exceptional
Patricia from Canada
Couple
Superior Room
Stayed 5 nights in October 2019

Exceptional”

Would highly recommend this hotel The staff were amazing Great location to explore Madrid Walking distance to everything!

Reviewed October 16, 2019
8.7
Excellent
jane from United Kingdom
Couple
Duplex
Stayed 4 nights in March 2012

great location helpful and friendly .”

rooms and glas bar are great

We enjoyed our four days there staff very helpful and friendly,nothing to much trouble. Location was perfect walking distance to most places. Would go back . loved Madrid.

Reviewed March 29, 2012
9.7
Exceptional
Haval from Germany
Couple
Superior Room
Stayed 4 nights in August 2012

Lovely hotel”

excelent

I have a very nice stay in Urban Hotel was evry thing excelent.

Reviewed August 28, 2012
8.7
Excellent
Abdullah from Saudi Arabia
Business traveler
Stayed 3 nights in January 2014

Lovely hotel and bar”

Clean, Bar, near restaurants

It was my 1st time visiting Madrid and i loved this hotel because it is walking distance to the famous restaurants and flamingo stages.

Reviewed January 29, 2014
8.0
Excellent
Yu from Taiwan
Couple
Superior Room
Stayed 3 nights in October 2016

A hotel that we will visit again”

Perfect location to the most famous spots by walk within 5 to 10 mins. Also nearby musums and metros. Staffs gave very good suggestions of restaurants for our needs. They are really really nice to their guests. Although soundproof not as good as we thought (you can hear people's chatting when you stay in bathroom), and bedding sheet can find a very smell stains; we still recommend friends to here if they want to visit Madrid.

Reviewed October 23, 2016
9.0
Exceptional
David from New Zealand
Couple
Superior Room
Stayed 4 nights in October 2011

Great Location in Arts District”

Proximity to Museum's & Galleries

modern hotel with mix of business & leisure. the room had a very comfortable leather lounge and bed was large with great pillows. within walking distance of atocha train station and major museum's & galleries. food in the restaurant was great. close proximity to puerto del sol & plaza mayor. the hotel had a small egyptian exhibition one level down from the lobby. the room had minor maintenance issues.

Reviewed November 13, 2011
9.6
Exceptional
Isabelle from France
Couple
Superior Room
Stayed 5 nights in July 2019

Absolutly perfect except ...”

... our rooom was on the 5th floor which is just under the swimming pool and rooftop bar and a bit noisy until 2.00 in the morning. Everything else was absolutly perfect in that hotel : beds very comfortable and queen size, clean, shower AND bath in the bathroom, Nespresso for free, very good location (5min walk to the puerta del sol place and 5min walk opposite side to prado and Thyssen museum, 3min walk to Plaza Santa Ana). Staff very nice and professionnal, etc. Just ask for a room in other floors than 5th ;)

Reviewed July 28, 2019
9.2
Exceptional
Neil from United Kingdom
Couple
Superior Room
Stayed 2 nights in June 2016

Excellent location for exploring Madrid. Great roof terrace for relaxing in the evening.”

Excellent location for exploring Madrid. Great roof terrace for relaxing in the evening.

Reviewed June 20, 2016
12345
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