URBN Boutique Shanghai
Atrium Room URBN Boutique Shanghai
Interior view URBN Boutique Shanghai
Interior view URBN Boutique Shanghai
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8.6
Excellent
/10
(249 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - 270 meters from city center
Popular neighborhood
  • Malone's Live Music160 m
  • Kerry Gym200 m
  • Spot Bar220 m
  • Shanghai Children Hospital290 m
  • Former Residence Of Shi Hu330 m
  • Zhang's Textiles Store340 m
  • Consulate General of Canada350 m
  • US Consulate Bureau of Public Affairs350 m
  • Shanghai Kerry Center360 m
  • Consulate General of the Republic of Peru360 m
  • Free Wi-Fi

    URBN Boutique Shanghai

    183 Jiaozhou Road, Jing'an District, Jing'an and SHA Railway Station, Shanghai, China, 200040 - See map
    "The hotel is clean, staff friendly, rooms are super comfortable."
    angela - June 17, 2016
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    • 510 meters to public transportation

    • Airport transfer

    • Located in heart of Shanghai

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 6,624 Shanghai properties
    See all rankings
    Location score
    9.0/10
    Service score
    8.7/10
    Cleanliness score
    8.9/10
    Room comfort score
    8.5/10
    Better than
    99
    %
    of Shanghai properties
    Better than
    99
    %
    of Shanghai properties
    Better than
    99
    %
    of Shanghai properties
    Better than
    99
    %
    of Shanghai properties
    Value for money8.2
    Distance to city center0 km
    Location rating9.0
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport11.9 km

    Rooms available at URBN Boutique Shanghai

    8.5
    Excellent
    Room comfort & quality
    Executive Garden View Room
    Executive Garden View Room
    ...
    • Room size: 44 m²/474 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Atrium Room
    Atrium Room
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Penthouse Suite
    Penthouse Suite
    ...
    • Room size: 90 m²/969 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 40 m²/431 ft²
    • 1 king bed
    Enter dates to see prices
    Room Executive
    Room Executive
    ...
      Enter dates to see prices
      Basic Single
      Basic Single
      ...
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        Executive Garden view Room with One Breakfast
        Executive Garden view Room with One Breakfast
        ...
          Enter dates to see prices
          Apartment Standard
          Apartment Standard
          ...
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            Penthouse Suite
            Penthouse Suite
            ...
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              Superior Room
              Superior Room
              ...
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                What people love about URBN Boutique Shanghai

                • 8.8
                  Excellent

                  "Everything's great about this hotel."

                  Sin T.

                  |

                  January 1, 2017

                • 8.8
                  Excellent

                  "I enjoyed my stay here and would choose it agsin"

                  Sandra

                  |

                  October 2, 2018

                • 10.0
                  Exceptional

                  "One of the best hotels, ever!"

                  Teck

                  |

                  December 5, 2017

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                More about URBN Boutique Shanghai

                More about URBN Boutique Shanghai

                10.0
                Exceptional

                "Truly enjoyed the stay."

                Teck

                |

                December 5, 2017

                An overview

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                Most talked about facilities

                Breakfast
                16 mentions
                Food & Dining
                6 mentions
                Internet
                4 mentions
                Taxi
                1 mention

                What they offer

                8.8
                Excellent

                "Exceptionally comfortable room and a generally very relaxing..."

                Sandra

                |

                October 2, 2018

                View all reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Breakfast options

                American
                Asian
                Continental
                Vegetarian
                Vegan
                Full English/Irish
                Gluten-free

                Restaurants on site

                URBN Restaurant
                Cuisine:International, Seafood
                Menu:Buffet, A-la-carte

                Nearby restaurants

                Chinese cuisine
                Chinese cuisine
                MuCun Japanese Restaurant (BeiJing West Road)
                190 m Chinese, Japanese
                Guyi Yunnan Minzu Restaurant
                270 m Chinese, Yunnan
                Yu MenKe Zhan (JingAn)
                350 m Chinese, Seafood
                American cuisine
                American cuisine
                Munchies (Wuding Road)
                350 m American
                Mr. Pancake House (Wuding Road)
                390 m American, Fast food
                KFC (BeiJing West Road)
                390 m American, Chinese, Fast food
                Asian cuisine
                Asian cuisine
                Orchard CRC Restaurant
                90 m Asian, Singaporean
                Wu Jie Road XiuXian Restaurant
                90 m Asian
                Han Yi Ban FanGuan (BeiJing West Road)
                190 m Asian, Chinese, Korean

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

                Show less

                Some helpful facts

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                Announcements

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                Reviews of URBN Boutique Shanghai from real guests

                Overall rating
                8.8
                Excellent
                From 1070 reviews
                Provided by verified guests of
                Agoda Reviews (249)Booking.com Reviews (336)
                Rating via Agoda8.6
                /
                10
                Cleanliness8.9
                Facilities8.4
                Location9.0
                Room comfort and quality8.5
                Service8.7
                Value for money8.2
                High score for Shanghai
                Rating
                9+ Exceptional (62)
                8-9 Excellent (40)
                7-8 Very Good (35)
                6-7 Good (9)
                <6 Below Expectation (16)
                Time of the year
                Mar - May (36)
                Jun - Aug (46)
                Sep - Nov (34)
                Dec - Feb (46)
                All guests (249)
                All room types
                All languages

                Show reviews that mention 

                Showing 162 verified guest comments
                12345
                9.6
                Exceptional
                Sung from China
                Couple
                Atrium Room
                Stayed 1 night in December 2018

                Exceptional”

                Easily one of the greatest hotels in the heart of Shanghai. Walking distance to any of the malls in Jingan area. Clean, comfortable and well polished. Extremely hot during winter and they told me the temperature was central heating so I was sweating through the whole night.

                Reviewed June 29, 2019

                Thank you taking time to leave your comments. We appreciate for giving us a high score. We will keep the best service to our guest. Looking forward to services to you again!

                Responded July 17, 2019
                URBN Boutique Shanghai
                10.0
                Exceptional
                Peter from Australia
                Couple
                Atrium Room
                Stayed 9 nights in March 2019

                Cool, calm and chic”

                The staff are frindly and helpful. The hotel is funky with a bath in the bedroom (I never knew ai needed this until now!). The hotel is located in the French Concession, so nice and central but at the same time quiet but close to shops and great restaurants. And most important of all, the even serve a great Flat White .... better coffee than our last stay in Austria!

                Reviewed April 07, 2019

                Dear Peter Thank you for taking your time in writing to us and for staying at our URBN Boutique in Shanghai. Yes in is a small oasis on a buzzing city like Shanghai. We will make sure our staff will read your comments and we thank you for the kind words Best Regards URBN Boutique Shanghai

                Responded April 18, 2019
                URBN Boutique Shanghai
                8.0
                Excellent
                Christopher from Singapore
                Solo traveler
                Atrium Room
                Stayed 4 nights in July 2018

                Good location, stylish”

                Small, stylish boutique hotel conveniently located for Jing'An temple/metro and some good bars and restaurants within reasonable walk. Staff were very friendly and moved me to another room when I complained about construction noise. Rooms are very well designed but starting to show their age a little. Restaurant is at the fine-dining end of the spectrum and the à la carte breakfast had a good selection. Free snacks and happy hour in the afternoon. Mix of business and tourist visitors when I was there, meant that the mellow ambience in the restaurant was somewhat overwhelmed by loud business people talking work. I would stay here again.

                Reviewed July 17, 2018

                Dear guest: Thank you for choosing and staying with us! We appreciate you take time to leave us your comments. We looking forward to service to you again!

                Responded July 19, 2019
                URBN Boutique Shanghai
                8.4
                Excellent
                Michelle from Australia
                Couple
                Atrium Room
                Stayed 2 nights in July 2018

                Great boutique hotel”

                We were so grateful for an early check in as we flew in very early and didn’t get any sleep. The entire hotel and staff was just sensational; the restaurant staff however were too slow (this maybe the chef’s slow cooking) and one waitress in particular was just unfriendly. We went in at 930 and most is the food was gone and there was no juice left. Disappointing. The entire hotel experience apart from the breakfast was phenomenal though

                Reviewed July 06, 2018

                Dear Michelle: We are so pleased that you found our staff to be so welcoming and helpful! I am also happy to see that we were able to accommodate an early check in for you! I am sorry, however, about your experience at breakfast - our breakfast buffet is to be replenished regularly, and, of course, we always have our a la carte breakfast menu available at all times during our breakfast hours. We will look into how we can further improve! Best, Claire General Manager

                Responded July 09, 2018
                URBN Boutique Shanghai
                8.0
                Excellent
                David from United States
                Couple
                Executive Garden View Room
                Stayed 4 nights in June 2018

                Very clean, modern, attractive boutique hotel in a quiet location near transportation and shopping.”

                Small hotel with spacious, clean rooms with all the niceties. Friendly staff. Simple, but good breakfast and coffee. The hotel is in a very nice, quiet location near both public transportation and shopping. Right next to the French concession and to the Jing'An temples. The hotel has few frills: no pool, no big gym, no large restaurant. It is eco-concious with recycled materials throughout. Biggest flaw is the lack of currency exchange on the property, nearby banks are hit and miss for changing money.

                Reviewed June 09, 2018

                Dear David: Thank you very much for your feedback. I am happy that you felt the hotel was conveniently located, the staff friendly, the breakfast good and the rooms clean and spacious and adequately equipped. All banks, particularly Bank of China which is located around the corner from our hotel, are able to exchange currency. It may be difficult, however, as in any country, to do this without knowing the local language. We as a team will discuss how to improve on assisting our guests in the event that they would like exchange currency in the future. I thank you for your valuable feedback! Best, Claire General Manager

                Responded June 11, 2018
                URBN Boutique Shanghai
                10.0
                Exceptional
                Sze from Hong Kong
                Couple
                Executive Garden View Room
                Stayed 1 night in February 2018

                Highly recommend”

                The room looks better than the picture. The couch is unexpectedly cool. Shower was comfy although the water wasn’t too strong but that’s not an issue. Decor was nice, with lots of wood while being modern. You can get everything you need in the room. Location was good, easy to access and close to metro station. Most importantly, the staffs are very friendly and welcoming.

                Reviewed February 28, 2018

                Dear She: Thank you so much for your wonderful feedback! We're so pleased that you enjoyed your stay with us, and that you found our rooms to be comfortable and prettily designed. We are, of course, especially happy to see that our staff offered you friendly and welcoming service! We do our best to ensure our guests feel that the URBN is their home away from home! I hope you have a wonderful rest of the year and that you will consider staying with us again in the future! Best, Claire General Manager

                Responded March 01, 2018
                URBN Boutique Shanghai
                8.0
                Excellent
                Ramah from Indonesia
                Family with teens
                Atrium Room
                Stayed 3 nights in October 2015

                Beautifuly design boutique hotel.”

                Location, design & enviroment friendly

                My family enjoyed our stay. We loved the design & even more with their green concept. The staffs are very helpful though they are lacking the experience of 5 stars hotel but this is can be improve. The food was great. The location also a plus since it is close to the metro station, shopping centres & restaurants. We definetely would Ike to come back.

                Reviewed October 09, 2015
                9.0
                Exceptional
                yu from Taiwan
                Business traveler
                Atrium Room
                Stayed 2 nights in June 2015

                Great boutique hotel in central Shanghai ”

                trendy, location, service

                I stayed there most of the times I have business travel in Shanghai. Great location. Great place to have a breakfast and happy hours with friends. Many foreigners stay in this hotel that they speak good English. Worth the price!

                Reviewed June 14, 2015
                8.7
                Excellent
                Win from Indonesia
                Business traveler
                Atrium Room
                Stayed 2 nights in May 2015

                Marvelous boutique hotel”

                Big room, cleanliness, extraordinary comfort bedding

                Completely satisfactory stay in this hotel where i really fell in love with it's green concept on a mixture of vintage design with modern room facilities. Not a 5 star service but more on personal touch approach. Will come back again when I travel to Shanghai again.

                Reviewed May 20, 2015
                8.7
                Excellent
                Kiezin from Singapore
                Business traveler
                Stayed 1 night in October 2013

                Cosy, comfortable, and a great breakfast”

                Service, Breakfast, Room design

                It was a great stay, the check-in and check-out was supremely fast (very important if you are rushing for time), and the breakfast is simply amazing - although it would be great if it had some local flavours. You can transport the restaurant to any part of the world, and it would still work (that's both a good thing and a bad thing)

                Reviewed October 20, 2013
                9.3
                Exceptional
                David from United Kingdom
                Couple
                Stayed 3 nights in May 2012

                I love this place - although not the cheapest”

                Phenomenal location and privacy

                we stayed at the urbn hotel based on a number of reviews and the fact we were sick of staying on the bund. it is a beautiful property tucked away in a quiet street. tranquility in shanghai is hard to find and this place exudes it in buckets location - the hotel is tucked away at the back of a courtyard in a quiet area of jingan within walking distance of the pagoda and metro. also it is close to the lake and park if you want to walk. opposite the hotel are some cool shops selling funky clothing - all recycled but we were able to get some hand made recycled jeans with crystals sewn on. rooms - different but in a good way. our room had a sunken seating area with a raised bed. nice wooden design although some may find them a little dark. quiet and relaxed atmosphere with a bed that brought a great nights sleep. restaurant - great breakfast. wholesome and included in the price. all in all - great hotel. great service and excellent location. a little toppy in terms of price but so long as the prices do not go up from current levels a good option for shanghai

                Reviewed February 14, 2013
                9.6
                Exceptional
                Yiyi from China
                Family with young children
                Atrium Room
                Stayed 3 nights in January 2019

                Room is quite nice and spacious enough for two adults and one child. ”

                The bathroom was way too cold during the winter, especially the toilet seats and the floor. The water pressure for the shower was not good at all and it is hard to adjust the bathtub If you’d like to take a bath. The water pressure for the shower was the biggest issue for me.

                Reviewed January 29, 2019

                Dear YiYi thank you for taking your time for writing to us your comments. I will address them directly to our maintenance department that will look into the matter of the shower water pressure. We look forward to welcoming you in the near future. Best Regards The Management team

                Responded February 18, 2019
                URBN Boutique Shanghai
                8.8
                Excellent
                Sandra from United Kingdom
                Solo traveler
                Executive Garden View Room
                Stayed 4 nights in September 2018

                Excellent”

                Very stylish decor. Exceptionally comfortable room and a generally very relaxing environment. A great place to return to after a day out in Shanghai. I enjoyed my stay here and would choose it agsin

                Reviewed October 02, 2018

                Dear Sandra: Thank you very much for your kind review. We're very happy to see that you enjoyed your experience with us and would choose to stay with us again in the future! We're especially happy that you felt the hotel was relaxing as we know that is the most important factor in a hotel experience. Best, Claire General Manager

                Responded October 15, 2018
                URBN Boutique Shanghai
                4.4
                Mark from United Arab Emirates
                Couple
                Executive Garden View Room
                Stayed 6 nights in August 2018

                Lovely quiet hotel with very poor customer service ”

                We had an issue at check in that was supposedly a error with Agoda’s booking system stating that although the room had been booked for 2 we only were entitled to 1 breakfast a day and no afternoon tea as I had paid for. I wasn’t to bothered by the afternoon tea as I didn’t think we would be there on many of our 6 day stay so they agreed to give us breakfast instead and I didn’t have to go through an expensive overseas call to Agoda. 3 days into the stay I was told we had used our 6 breakfasts and would have to pay for the remaining as I only had 1 breakfast. This was confirmed by the lady who checked us in. We also were not entitled to afternoon tea. 90 minutes on the phone to agoda and they had apologised as it was an agoda glitch with the booking and was told the hotel had agreed to give us inclusive breakfast for the remainder of the stay. I then went back down to reception and the same lady confirmed this but then stated she was not giving us our afternoon tea.

                Reviewed September 08, 2018

                Dear Mark: Thank you very much for taking the time to write about your stay with us. I am sorry that the mistakes made by Agoda affected your stay experience with us. We have spoken to Agoda about this as well, as we want to ensure our guests enjoy every aspect of their stay. We wish you a wonderful upcoming Fall. Best, Claire General Manager

                Responded September 10, 2018
                URBN Boutique Shanghai
                9.6
                Exceptional
                Stella from Australia
                Couple
                Executive Garden View Room
                Stayed 4 nights in June 2018

                Thoroughly enjoyed our stay at the Urbn Boutique Hotel Shanghai”

                The Urbn is exceptional in its location, a tranquil oasis in the midst of a busy city. The rooms are so "edgy" in design, the restaurant breakfast is varied and tasty. Best of all are the staff, so helpful and pleasant. Highly recommended. We will return

                Reviewed June 28, 2018

                Dear Stella: We are overjoyed that you enjoyed your experience and that you felt the tranquility that the URBN continuously strives to offer its guests! We're especially happy to see that you found our staff to be helpful and warm, and that our breakfast offerings to your liking! We look forward to being able to welcome you back again! Best, Claire General Manager

                Responded July 02, 2018
                URBN Boutique Shanghai
                10.0
                Exceptional
                Elizabeth from United States
                Couple
                Atrium Room
                Stayed 7 nights in March 2018

                Beautiful, well appointed hotel with wonderful staff. ”

                This is a fantastic hotel, I have already recommended it to a friend. Beautiful lobby space that is modern yet speaks to Shanghai history, good restaurant with lovely indoor and outdoor spaces and the warmest and most helpful staff you can imagine. The staff speaks English. Our room was

                Reviewed March 16, 2018

                Dear Elizabeth: Thank you very much for your wonderful feedback! We're so pleased to see that you enjoyed your experience with us, and that the restaurant and outdoor courtyard in our hotel were to your liking! I'm especially overjoyed to see that our staff were warm and helpful to you! I must say, however, that I am unsurprised, as I often feel very fortunate to be able to work amongst such an amazing team of people who genuinely love to help others. I hope you have a wonderful rest of the year! Best, Claire General Manager

                Responded March 26, 2018
                URBN Boutique Shanghai
                9.6
                Exceptional
                Yee from Malaysia
                Solo traveler
                Executive Garden View Room
                Stayed 2 nights in October 2017

                Idyllic and serene environment in the middle of Jing An District”

                Decided to select URBN as the photos were really intriguing...and it did not disappoint. This unique boutique hotel is a stone's throw away from Jing An Temple with plenty of choices for food, shopping and sightseeing. Even in the hustle bustle of city life you could hardly hear anything. My room was phenomenal - loved the sunken sitting room facing the garden (always get the room with the garden view!). It made for great space to entertain friends who came to visit. Loved that a Nespresso machine was provided. Breakfast was very good - while the choices are not as vast as a 5-star hotel, I personally didn't need a spread. You get to choose from a list of entrees as well as the buffet. Staff was friendly and attentive. Would definitely come back and my friends who lived locally in Shanghai are determined to do a staycation in this lovely hotel.

                Reviewed October 31, 2017

                Dear Yee: Thank you so much for your wonderful feedback! We are so honored you would take the time to write such wonderful things about your experience and that you chose our hotel! I am especially pleased to see that you were able to have a quiet and restful stay, as we understand that the hustle and bustle of Shanghai can sometimes become quite taxing! I hope you will return to stay with us again soon! Best, Claire General Manager

                Responded November 30, 2017
                URBN Boutique Shanghai
                9.2
                Exceptional
                Jane from United States
                Solo traveler
                Atrium Room
                Stayed 3 nights in March 2017

                Exceptional”

                This lovely modern boutique hotel is a definite must. It is truly a unique hotel where you can come back after a busy day of touring and feel like you are coming home. And if you are a business traveler, even better. The staff are very friendly and accommodating. I highly recommend this hotel.

                Reviewed March 30, 2017

                Dear guest: Thank you for choosing and staying with us! We appreciate you take time to leave us your comments. We looking forward to service to you again!

                Responded July 19, 2019
                URBN Boutique Shanghai
                8.8
                Excellent
                Sin from Hong Kong
                Group
                Atrium Room
                Stayed 3 nights in December 2016

                Wonderful experience!”

                Everything's great about this hotel. Perfect location, comfortable decor and very quiet environment (despite being in the busy district of jing'an). My only complaint is the ventilation of the room, I suggest adding a humidifier will be great!

                Reviewed January 01, 2017
                8.8
                Excellent
                Michael
                Solo traveler
                Executive Garden View Room
                Stayed 2 nights in December 2016

                My favourite in Shanghai”

                Great design, with an urban loft style that I love. Location is good, in what seems a slighter quieter area, yet only a few minutes walk to the Metro. Absolutely delicious breakfast options. Staff that speak perfect English. An ideal base for time spent in Shanghai (a guest laundry would make it even better for longer stays), that I look forward to returning to one day.

                Reviewed December 20, 2016
                12345
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                URBN Boutique Shanghai
                |Excellent 8.6
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                Experiences on Agoda. Because your room is just the beginning.

                • Exceptional location
                • Jade Buddha Temple
                • Jing'an Temple Metro Station is within 0.53 km