Uro Apartment Tsuruhashi Station

The location is truly superb. The place is situated near JR Tsurushima station. Like, a few minute walk near. As for its available facilities, we didn't expect much of it at first. So, we were quite surprised when we found out that the place provided us with an extensive variety of basic accommodation, for example, ceramic tableware, a hair dryer (or is it my friend's... hmm, not sure), a washing machine (don't have to pay to use it), clothes hangers, a refrigerator, and a microwave. The only thing we found potentially problematic is that there was no staff physically present at the place. At all. In case something goes wrong or one is in need of assistance, the only way to contact the place owner is via email or Agoda message. We tried reaching to her/him once via Agoda message and he/she replied instantly. We don't really know if we were just lucky or the place owner is always that responsive. (We got discount, so we rate "Value for money" Excellent).

The location is truly superb. The place is situated near JR Tsurushima station. Like, a few minute walk near. As for its available facilities, we didn't expect much of it at first. So, we were quite surprised when we found out that the place provided us with an extensive variety of basic accommodation, for example, ceramic tableware, a hair dryer (or is it my friend's... hmm, not sure), a washing machine (don't have to pay to use it), clothes hangers, a refrigerator, and a microwave. The room is quite nice. We are the group of three and we found Uro cozy. The only thing we found potentially problematic is that there was no staff physically present at the place. At all. In case something goes wrong or one is in need of assistance, the only way to contact the place owner is via email or Agoda message. We tried reaching to her/him once via Agoda message and he/she replied instantly. We don't really know if we were just lucky or the place owner is always that responsive.

Booked a prepayed room for 5 nights several weeks before check in and were told a few days prior to our arrival that we had to stay the first night in one room and all 4 others in another. Check out at 10am amd check in at 5pm... meaning we had no room for the whole afternoon and had to pack and unpack everything. We were travelling with a young baby which made this even worse. When we checked in on our second room we were surprised to see that the room was not cleaned. We called them to see what to do and the joke only continued. Very hard to reach, the first person that finally answered the phone had a baby crying in the back ground and remained silent once I explained the situation and line eventually cut. It became then impossible to reach anyone for 10 minutes. Finally I was given anothet room for 1 night and asked to change room again the next day. Also, no one appologized for anything. Very poor customer service and management, defo not japanese owner.

Stayed here with my family for 8 days, near Tsuruhashi station literally 5 mins walk away. There's a convenience store nearby if you need late night snacks (which by the way the food is damn good) , also no need to worry about not having anything to eat as it's close to Korea Town which has all kinds of restaurants. The apartment was exceptionally clean with basic necessities like washing machine, hair dryer, fridge, cooking stove and microwave. The room is a little small but it can fit 3 full grown adults. Self check in was easy to follow as well. which means you dont have to rush if you arrive late. Would definitely stay here again

Location: Very near Osaka Loop Tsuruhashi Station. Very near a Lawson Store. If you have small children like me it has a nearby playground that my kids enjoyed 😃 Value for Money: I booked super early that’s why I got a good deal. I suggest to plan ahead your trip so that you can also book your hotel early as well Cleanliness: When we arrived, I saw some dust on the floor and stains on bedsheet. I suggest that you also provide a simple broom & dustpan so that your guests can do a bit of cleaning specially those staying 3++days. As you have a self check in and there is no visible staff available, I think this is a necessity. Staff: I needed to call the staff to ask for help during check in using the phone on the entrance door and I was able to contact her easily. The staff was very helpful and kind Facilities: We loved our room, that looks like a little home 😃. It has a small kitchen where you can do so light cooking with complete utensils. I loved that you provided a washing machine and laundry detergent, we are able to wash some of our clothes, the best part is the bathroom, you can hang your washed clothes overnight and it will be dried out with the help of the exhaust. Really amazing! 101% recommended! And will definitely book with them again if we plan to come back to Osaka

my first trip to Japan was amazing because of 4 nights stay in this apartment. location was good, walk away from train station. Room was amazing and host are ready 24 hours by email. I ask for vacum cleaner and they provided. There was problem with dirty and dusty air cleaner, but I Fix it by myself.

stayed in the single + double room. a little cramped for 3 persons as there’s not much space for our luggages. but the apartment has clean basic needs + small pantry area with stove, microwave, fridge, and washing machine! 5 mins walk to JR tsuruhashi and osaka metro trusuhashi station. supermarket and convenient store nearby. also a 100 yen vending machine outside :)

the location is very close to train station. the bed is comfortable. the best thing I like these the room is like a small house that you have all the necessary things including kitchens. you can have light cooking over there.

possible improvements: increase table or desk space; make getting wifi connection simpler by giving more concise instructions or have wires all plugged in before the guests arrive - some people are inherently dumb and impatient; couldn't get TV to work, gave up

The room was pretty small which we unable to open our luggage.The location is quite good which can access the metro station easily.This apartment set up with self check in system.

This apartment has everytime i need. Especially washing machine and i can even dry my clothes in the bathroom where they have this function to dry by how many hours you like. i dont need to worry if my clothes will be ready by tomorrow. They even have separate bathroom and lavatory since there are 2 of us staying in, we dont need to wait for the other person to finish using the bathroom for the other one to use the lavatory. We did our own breakfast since they provide us all the necessary to cook or even microwave. The location is abit dark at night to walk alone but Japan is a very safe place, especially is Osaka.

Location is superb. Everything is great for this apartment. Check in was smooth with instructions given. However, I think what can be improved is communication. As this is self check in, I messaged the no. give but was told to msg via website and nobody replied. We stayed for 6 days so I think amenities like broom(Something from Daiso) and bin liners should be provided so we can clean it as there’s no daily cleaning included. Glad we manage to catch the cleaning lady foe those supplies as I requested via no. given but no reply at all.

refrigerator engine is too noisy, it made us can’t fall asleep, the only way to solve this problem is taken off for the socket; convenience location but a bit stinky bbq area, just tried and accommodated one time is enough

This apartment is so close with JR station The room is so clean

Near train station. Love there.

The room password is not send by URO Apartment directly in email, but it send by another agency. So you should check it in junk box of your email.

Good price, next to subway and Osaka loop line. Near Dotonbori. Best place!

Clean place, near station, has all things needed, and nice building.

convenient and walking distance to train station less than 10 mins,quiet and cosy apartment , provide laudrey and cooking equipment . Provide warmer in the apartment .

Gave us the wrong room that we’ve booked. Could not get any assistance, no help were provided, communications were only done by email. After getting the wrong room, no arrangement was made, could not get to talk to any staff face to face worst of all, room’s aircon is spoilt, 2 nights there, we have to wake up multiple times or couldn’t sleep due to extremely loud aircon noises. Extremely disappointed. Location is near their train station that’s the only good point.