This property is in high demand!
27 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Located in heart of Singapore
This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings
"Hotel is very centrally located, clean and friendly staff."
"So near train stations, bus stops, malls, attractions."
Check-in [24-hour]
"Luckily we have given room though we arrived a bit early."
Great Breakfast
Many guests have praised the breakfast at this property

Great View
Many guests have praised the view at this property
Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Restaurants
Family room
Luggage storage
Balcony/terrace
27 travelers have booked today.
Based on 20,659 verified reviews
8.7
8.1
8.0
7.6
7.5
6.8
Nearest transportation options
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Bencoolen MRT Station is within 0.11 km
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Bras Basah MRT Station is within 0.25 km
Location rating score
There are 470 places in walking distance!
| Value for money | 7.6 |
| Distance to city center | 1. km |
| Location rating | 8.7 |
| Nearest airport | Seletar Airport (XSP) |
| Distance to airport | 13.1 km |
While staying at V Hotel Bencoolen, start off your getaway by discovering the nearest attractions that are within walking distance to the property which include Bencoolen Mosque, Action Theatre, and Art-2.
V Hotel Bencoolen's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.
V Hotel Bencoolen was built in 2013.
V Hotel Bencoolen has a total of 10 floors.
V Hotel Bencoolen accepts up to 3, with payment card options including MasterCard, American Express, and Visa.
Verified guests that stayed at V Hotel Bencoolen have given this property a rating of 8.662 for its outstanding location as the primary highlight for their stay.
Past business travelers that have stayed at this property have given V Hotel Bencoolen an average rating of 7.4. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Past families with young children that have stayed at this property have given V Hotel Bencoolen an average rating of 7.6. You can look up more complete customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given V Hotel Bencoolen an average rating of 7.7. You can search for more thorough customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given V Hotel Bencoolen an average rating of 7.9. You can check out more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Bencoolen MRT Station, 105.97 m away from V Hotel Bencoolen.

V Hotel Bencoolen: A Modern Retreat in the Heart of Singapore
Welcome to V Hotel Bencoolen, a contemporary 4-star hotel nestled in the vibrant city of Singapore. With its prime location and modern amenities, this hotel offers a perfect blend of comfort and convenience for both leisure and business travelers. With 272 well-appointed rooms, V Hotel Bencoolen provides a tranquil oasis amidst the bustling cityscape. Whether you are exploring the city's attractions or attending business meetings, this hotel is the ideal choice for your stay in Singapore.
Check-in at V Hotel Bencoolen begins from 02:00 PM, allowing you to settle in and start your Singapore adventure at your own pace. The hotel's friendly and efficient staff will ensure a seamless check-in process, making you feel welcome from the moment you step through the door. On the day of your departure, check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute activities before bidding farewell to this remarkable hotel.
V Hotel Bencoolen is conveniently located just 25 minutes away from the airport, making it an excellent choice for travelers seeking easy access to transportation. Situated only 1 kilometer from the city center, this hotel offers a perfect base for exploring Singapore's iconic landmarks, shopping districts, and cultural attractions. Built in 2013, V Hotel Bencoolen combines modern architecture with stylish interiors, creating a contemporary ambiance that will delight discerning travelers. Additionally, this hotel welcomes families with open arms, as children between the ages of 2 to 5 can stay free of charge, ensuring a memorable and affordable family getaway.
Unwind and Enjoy at V Hotel Bencoolen's Entertainment Facilities
Nestled amidst a lush garden oasis, V Hotel Bencoolen offers a range of entertainment facilities that are sure to keep guests entertained and relaxed throughout their stay. Whether you're looking to unwind after a long day of exploring the vibrant city or simply want to enjoy a leisurely afternoon, this hotel has something for everyone.
One of the highlights of the entertainment facilities at V Hotel Bencoolen is the outdoor swimming pool. Surrounded by tropical greenery, the pool provides a tranquil and refreshing escape from the hustle and bustle of the city. Take a dip in the crystal-clear waters, soak up the sun on the comfortable loungers, or sip on a refreshing cocktail from the poolside bar. It's the perfect spot to relax and rejuvenate.
For those seeking indoor entertainment, the hotel also offers a well-equipped fitness center. Whether you're a fitness enthusiast or just want to stay active during your stay, you'll find a range of modern exercise equipment to help you stay in shape. From cardio machines to free weights, there's something for every workout preference. Additionally, the hotel also provides a sauna and steam room, perfect for unwinding and detoxifying after a workout or a long day of sightseeing.
With its serene garden setting and array of entertainment facilities, V Hotel Bencoolen ensures that guests can truly unwind and enjoy their stay in Singapore. Whether you prefer a refreshing swim in the pool or a workout session at the fitness center, the hotel has everything you need for a relaxing and rejuvenating stay.
Stay Active at V Hotel Bencoolen's Outdoor Pool
At V Hotel Bencoolen, we believe in providing our guests with top-notch sports facilities to ensure a well-rounded and enjoyable stay. Our outdoor pool is one of the highlights of our hotel, offering a refreshing oasis in the heart of Singapore. Whether you're looking to swim laps or simply relax by the water, our pool is the perfect spot to unwind and soak up the tropical vibes. With its crystal-clear waters and spacious deck area, it's the ideal place to cool off after a long day of exploring the city. So grab your swimsuit and dive into a world of relaxation and fun at V Hotel Bencoolen's outdoor pool!
Convenience at Your Fingertips: V Hotel Bencoolen's Top-notch Facilities
When it comes to convenience, V Hotel Bencoolen in Singapore, Singapore, has got you covered. From the moment you step inside, you'll find a range of facilities that make your stay hassle-free and enjoyable.
For starters, the hotel offers safety deposit boxes, ensuring that your valuable belongings are securely stored throughout your stay. Whether you're traveling for business or leisure, this added peace of mind is invaluable.
Stay connected with the world with Wi-Fi available in both public areas and all rooms. Whether you need to catch up on work emails or simply want to browse the internet, you can do so effortlessly from the comfort of your room or while lounging in the hotel's common areas.
Traveling can sometimes mean having to lug around heavy suitcases, but at V Hotel Bencoolen, you can leave your worries behind. With luggage storage facilities, you can store your bags securely and explore the city without any extra weight on your shoulders.
Forgot to pack something essential? No problem! The hotel features a convenience store where you can find a range of everyday items, from toiletries to snacks, ensuring that you have everything you need right at your fingertips.
To make your stay even more convenient, the hotel offers daily housekeeping services, ensuring that your room is always clean and tidy. And if you're in need of fresh clothes, you can take advantage of the hotel's laundromat facilities, saving you the hassle of finding a nearby laundromat.
With its range of convenience facilities, V Hotel Bencoolen provides everything you need for a comfortable and stress-free stay. From safety to connectivity to everyday essentials, this hotel has got you covered.
Convenient Transport Facilities at V Hotel Bencoolen
At V Hotel Bencoolen, guests can enjoy a range of convenient transport facilities that make exploring Singapore a breeze. The hotel offers a spacious and secure car park, ensuring that guests who prefer to drive have a hassle-free experience. With ample parking space available, finding a spot for your vehicle is never a problem. Please note that car park charges are applied, allowing you to conveniently leave your car and venture out to discover the city's vibrant attractions and landmarks.
Comfort and Convenience in Every Room
At V Hotel Bencoolen, we prioritize your comfort and convenience, and our room facilities reflect just that. Each of our well-appointed rooms is equipped with air conditioning, ensuring a pleasant and cool environment throughout your stay. Whether you are visiting for business or leisure, you'll appreciate the convenience of having a hair dryer in your room, allowing you to effortlessly style your hair before heading out.
Additionally, many of our rooms feature a balcony or terrace, providing you with a private outdoor space to enjoy the breathtaking views of Singapore's skyline. Stay entertained with our satellite/cable TV, offering a wide range of channels to choose from. And for those who prefer to have snacks and beverages readily available, a refrigerator is provided in every room, allowing you to store and enjoy your favorite treats at any time. With these fantastic room facilities, your stay at V Hotel Bencoolen will be nothing short of comfortable and enjoyable.
Indulge in a Culinary Delight at V Hotel Bencoolen's Dining Facilities
At V Hotel Bencoolen, we take pride in offering our guests an exceptional dining experience. Our hotel features a stylish and inviting restaurant where you can indulge in a culinary delight. Whether you are craving for local Singaporean delicacies or international cuisine, our talented chefs will delight your taste buds with a wide array of delectable dishes. From savoring traditional favorites to exploring new flavors, our restaurant offers a diverse menu that caters to all palates.
To start your day off right, we also offer a delicious breakfast buffet. Wake up to a delightful spread of freshly baked pastries, tropical fruits, hot and cold dishes, and a selection of beverages. Our breakfast buffet is the perfect way to fuel up for a day of exploring the vibrant city of Singapore.
In addition to our dining facilities, we also provide daily housekeeping to ensure that your stay at V Hotel Bencoolen is comfortable and hassle-free. Our dedicated team of housekeeping staff will ensure that your room is always clean and tidy, allowing you to relax and unwind after a long day of sightseeing or business meetings. Book your stay at V Hotel Bencoolen and experience the perfect blend of comfort, convenience, and culinary delights.
Stylish and Comfortable Rooms at V Hotel Bencoolen
Experience a delightful stay at V Hotel Bencoolen with its range of stylish and comfortable rooms. Choose from a variety of room types to suit your preferences and needs.
Indulge in the Deluxe with Balcony room, offering 16 square meters of space and a cozy Double Bed. Enjoy the fresh air and city views from your own private balcony. For a comfortable stay, the Premier Queen room provides 16 square meters of space and a plush Double Bed.
If you're looking for a spacious option, the Studio Room offers 20 square meters of space with either a Single Bed or a Queen Bed. For a cozy retreat, the Superior Queen room provides 14 square meters of space with a comfortable Queen Bed. Alternatively, the Superior Twin room offers the same space with two Single Beds.
Traveling with friends or family? The Triple room offers 16 square meters of space with either a Single Bed or a Queen Bed, accommodating up to three guests. Enjoy a comfortable stay in the Triple Room, which also offers 16 square meters of space with a Single Bed or a Queen Bed.
By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for V Hotel Bencoolen, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type, making your stay at V Hotel Bencoolen a breeze.
Discover the Vibrant Bugis Neighborhood in Singapore
Nestled in the heart of Singapore, the V Hotel Bencoolen offers an ideal base to explore the vibrant Bugis neighborhood. Known for its rich history, cultural diversity, and bustling atmosphere, Bugis is a must-visit destination for both locals and tourists alike.
Immerse yourself in the vibrant street markets, where you can find a wide array of local delicacies, trendy fashion boutiques, and unique handicrafts. Indulge in a shopping spree at Bugis Street, the largest street market in Singapore, where you can discover an impressive range of affordable fashion, accessories, and souvenirs.
For history enthusiasts, Bugis is home to several historical landmarks and cultural sites. Marvel at the stunning Sultan Mosque, an iconic symbol of the Muslim community in Singapore. Explore the impressive architecture and intricate designs of the Sri Krishnan Temple, a Hindu temple that showcases the rich cultural heritage of the Indian community.
After a day of exploring, unwind at one of the many trendy cafes, chic restaurants, or vibrant bars that line the streets of Bugis. Experience the lively nightlife scene, where you can enjoy live music, dance the night away, or simply relax with a refreshing cocktail.
With its vibrant atmosphere, diverse cultural heritage, and endless entertainment options, Bugis is a neighborhood that truly embodies the spirit of Singapore. Stay at the V Hotel Bencoolen and immerse yourself in the vibrant energy of this captivating neighborhood.
Convenient Airport Transfers to V Hotel Bencoolen
Located in the vibrant Bugis district of Singapore, V Hotel Bencoolen offers a convenient and accessible base for exploring the city. When it comes to getting to the hotel from the nearest airports, travelers have a few options to choose from.
If you are arriving at Changi Airport, the most common and hassle-free way to reach V Hotel Bencoolen is by taxi. Taxis are readily available at the airport and provide a comfortable and efficient mode of transportation. The journey from Changi Airport to the hotel takes approximately 20 minutes, depending on traffic conditions. It is advisable to use the official taxi stands to ensure a safe and reliable ride.
Alternatively, for a more budget-friendly option, you can take the MRT (Mass Rapid Transit) train from Changi Airport to Bugis MRT station. This is a convenient option for those who prefer public transportation. From Bugis MRT station, V Hotel Bencoolen is just a short walk away. The MRT journey takes around 30 minutes, and it allows you to experience Singapore's efficient and extensive public transport system.
No matter which mode of transportation you choose, arriving at V Hotel Bencoolen is a breeze. The hotel's strategic location in Bugis provides easy access to various attractions, shopping malls, and dining options, making it an ideal choice for both leisure and business travelers.
Discover the Vibrant Surroundings of V Hotel Bencoolen
Nestled in the heart of Singapore, V Hotel Bencoolen offers a prime location surrounded by a myriad of vibrant landmarks and attractions. Just a stone's throw away, you will find the enchanting Arab Street, a bustling area known for its rich cultural heritage and vibrant atmosphere. Take a leisurely stroll along the vibrant streets lined with colorful shophouses, trendy boutiques, and aromatic Middle Eastern eateries. Don't miss the iconic Sultan Mosque, an architectural marvel that stands as a symbol of Singapore's multiculturalism and religious harmony.
For art enthusiasts, a visit to Haji Lane is a must. This narrow alleyway is adorned with stunning street art and is a haven for independent boutiques, quirky cafes, and hipster bars. Immerse yourself in the vibrant arts scene at Hsinghai Art Association, where you can admire a diverse collection of contemporary artworks by local and international artists.
If you're in the mood for some relaxation, head to the V Hotel Pool, a tranquil oasis in the midst of the bustling city. Unwind by the poolside and soak up the sun while enjoying breathtaking views of the city skyline. For shopaholics, a short walk will lead you to Albert Mall, where you can indulge in retail therapy at a variety of shops and boutiques.
For those seeking spiritual enlightenment, a visit to the Sri Krishnan Temple is highly recommended. This beautiful Hindu temple is a serene place of worship and a testament to Singapore's multicultural heritage. Another notable landmark nearby is the Maghain Aboth Synagogue, the oldest Jewish synagogue in Southeast Asia. Marvel at its stunning architecture and learn about the rich Jewish history in Singapore.
With its central location and proximity to these captivating landmarks and attractions, V Hotel Bencoolen is the perfect choice for travelers looking to immerse themselves in the vibrant culture and heritage of Singapore.
Convenient Public Transport Stations near V Hotel Bencoolen
V Hotel Bencoolen is strategically located near several public transport stations, making it the perfect choice for travelers looking for easy access to Singapore's top attractions. Just a short walk away, you'll find Bencoolen MRT Station, Jalan Besar MRT Station, Rochor MRT Station, Bras Basah MRT Station, and Bugis MRT Station.
Bencoolen MRT Station is a mere 5-minute walk from the hotel, providing guests with seamless connections to popular destinations such as Marina Bay Sands, Gardens by the Bay, and Chinatown. Jalan Besar MRT Station is also within walking distance, offering convenient access to Little India and the vibrant Kampong Glam neighborhood.
Rochor MRT Station and Bras Basah MRT Station are both just a stone's throw away from the hotel, allowing guests to explore Singapore's cultural and historical sites with ease. From here, you can easily visit the National Museum of Singapore, the iconic Raffles Hotel, and the famous shopping district of Orchard Road.
Bugis Junction, a bustling shopping and dining destination, is also located nearby. With Bugis MRT Station just a short stroll away, guests can easily venture out to explore Bugis Street, Haji Lane, and Arab Street, known for their vibrant atmosphere and unique shopping experiences.
With such convenient access to multiple public transport stations, V Hotel Bencoolen offers guests the freedom to explore Singapore at their own pace, ensuring a memorable and hassle-free stay.
Diverse Culinary Delights at V Hotel Bencoolen
Located in the heart of Singapore, V Hotel Bencoolen offers an array of dining options that will tantalize your taste buds. Just a stone's throw away from the hotel, you'll find a plethora of restaurants to choose from. Indulge in the succulent grilled dishes at Josh's Grill - Bugis Junction or savor the authentic flavors of Turkish and Mediterranean cuisine at Cappadocia Turkish & Mediterranean Restaurant and Ayasofya Turkish Restaurant. For a taste of local delights, head to Zam Zam Restaurant, Singapore, where you can savor their famous murtabak and biryani. If you're in the mood for some hearty ramen, The Ramen Stall is the place to be. For those craving Korean cuisine, Bulgogi Syo (Bugis Junction) offers a wide selection of delectable Korean BBQ dishes. Tipo Pasta Bar is perfect for pasta lovers, while Miam Miam French Japanese Cafe Kitchen (Bugis Junction) combines the best of French and Japanese flavors. And for a Mediterranean and Turkish feast, Alaturka Mediterranean & Turkish Restaurant is a must-visit. With such a diverse range of culinary delights right at your doorstep, V Hotel Bencoolen is the perfect choice for food enthusiasts.
Shop 'til you drop at V Hotel Bencoolen's surrounding shopping landmarks
V Hotel Bencoolen is situated in the heart of Singapore's vibrant shopping district, offering guests a plethora of shopping options just steps away from their doorstep. From trendy boutiques to vintage record stores, there is something for everyone. Fashion enthusiasts will be delighted to find popular brands like Adidas and Modparade nearby, where they can update their wardrobe with the latest styles. For those looking for unique finds, Khim's Collections and Elisa Litz offer a curated selection of accessories and clothing. Music lovers can explore the vinyl records at Straits Records, while tech enthusiasts can browse the latest gadgets at Sim Lim Tower. If you're in the mood for a bargain, Bugis Street is a must-visit destination, known for its bustling market stalls and affordable fashion. For a touch of nostalgia, head to Little Shophouse, where you can discover charming trinkets and souvenirs. No matter what you're looking for, V Hotel Bencoolen's prime location ensures that you'll never be far from the best shopping experiences in Singapore.
Affordable Luxury at V Hotel Bencoolen
Experience the perfect blend of affordability and luxury at V Hotel Bencoolen, where you can indulge in a comfortable stay without breaking the bank. With an average price of $153 per night, V Hotel Bencoolen offers exceptional value for money in the heart of Singapore.
Compared to the average price of a hotel room in Singapore, which stands at $198, V Hotel Bencoolen provides a fantastic opportunity to save while enjoying all the conveniences and amenities you would expect from a top-notch hotel. Whether you are traveling for business or leisure, this hotel offers a budget-friendly option without compromising on quality or comfort.
From its stylish and well-appointed rooms to its excellent location near popular attractions and transportation hubs, V Hotel Bencoolen is the perfect choice for travelers seeking an affordable yet luxurious stay in Singapore.
Excellent Staff and Clean Rooms
V Hotel Bencoolen in Singapore, Singapore has received rave reviews from its customers. One recurring theme in the reviews is the excellent staff who provide friendly and helpful service. Guests have mentioned that the staff are not only friendly, but also go above and beyond to ensure a pleasant stay. Another highlight of the hotel is its cleanliness. Guests have consistently praised the cleanliness of the rooms, emphasizing that they are well-maintained and spotless. Overall, V Hotel Bencoolen is highly recommended by its guests for its excellent staff and clean rooms.
Exceptional Customer Ratings at V Hotel Bencoolen
V Hotel Bencoolen in Singapore, Singapore, has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 7.7, this hotel has consistently impressed guests with its excellent service and comfortable accommodations.
One of the standout features of V Hotel Bencoolen is its unbeatable location, which has earned it a remarkable rating of 8.5. Situated in the heart of Singapore, guests have easy access to popular attractions, shopping districts, and dining options. Whether you're exploring the vibrant streets of Chinatown or visiting the iconic Marina Bay Sands, you'll find that everything is just a short distance away.
Another aspect that guests rave about is the hotel's cleanliness, with a rating of 7.9. The dedicated housekeeping staff ensures that every room is impeccably clean and well-maintained. From the moment you step into your room, you'll be greeted by a fresh and inviting atmosphere, allowing you to relax and unwind after a day of sightseeing.
Furthermore, the staff performance at V Hotel Bencoolen has received high praise, with a rating of 7.9. The friendly and attentive staff members go above and beyond to ensure that every guest feels welcomed and taken care of. Whether you need assistance with recommendations for local attractions or have any special requests, the staff is always ready to assist with a warm smile.
Overall, V Hotel Bencoolen has garnered positive customer ratings across various categories, including value, facilities, cleanliness, location, comfort, and staff performance. With its exceptional service, prime location, and commitment to cleanliness, this hotel is a fantastic choice for travelers looking for a memorable stay in Singapore.
Very good7.5
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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10 most recent verified ratings received by the property
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This centrally located hotel is a top pick for many guests. The staff are highly praised for providing a friendly and welcoming environment. The well-maintained rooms are comfortable with daily housekeeping and complimentary toiletries. The beds with thick mattresses are particularly comfortable and provide a good night's sleep. This hotel also offers excellent value for money, making it a great option for budget-conscious travelers.
Compact rooms with limited storage, yet tidy and cozy. Overall, a pleasant and comfortable stay.
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Location is very convenient for SMRT transports from and to Changi Airport, the fair is around SGD2. Many bus routes pass through Bencoolen St. for visitors to go to anywhere. Close to many eating places, some of them open 24 hours. Staff are friendly and helpful in attending to your needs. There were a lot of rain during our visit, new and good umbrellas are available on loan to guests. Room is clean and the air-conditioning is really cold despite Singapore hot weather, we had to set the temperature to a higher level for comfort. The electric portable water machine in the room for making hot and filtered cool water works very well for us to make drinks with the tea, coffee, sugar, creamer etc. provided by the hotel. We had one extra large, one large, one small luggage and two hand luggage, so they made the room appeared small for easy moving around. Hot and cold water at the shower are just too powerful shooting at me so need to turn it down a bit for comfort.
Thank you for taking the time to share your detailed feedback regarding your recent stay at VHotel. We greatly appreciate your insights and are pleased to hear that you enjoyed several aspects of your visit. We are delighted that you found our location convenient, with easy access to SMRT transport and various bus routes. It is also wonderful to know that our proximity to dining options, including those open 24 hours, added value to your experience. Your kind words about our staff being friendly and helpful are truly appreciated. We strive to provide excellent service, and it is gratifying to hear that we met your expectations during your stay. We are glad that the umbrellas provided were useful during the rainy weather and that you found the cleanliness of your room satisfactory. It's great to know that our air-conditioning system kept you comfortable in Singapore's heat, although we understand the need for adjustments based on personal preference. Regarding the portable water mac
Professional service from hotel reception. Didn't expect their service to be top notched for a 4-star hotel. They replied to all my email queries within less than half a day. Room with nice street view. The room was clean with dispensing water. Located conveniently beside Bencoolen MRT station with less than 5 minutes walking distance to Bras Basah station. The chandelier in the lift made the hotel classy along with the nice polished marble flooring. Conveniently located near Bugis, Selegie, Dhoby Ghaut, National Museum, Fort Canning, City Hall, and SMU. A lot of food choices around Lazada building, Sunshine Plaza, Grid, Fortune Centre, Middle Road, NAFA, and Bugis. Will stay there again in future. If there is a 6 star option which I can select to rate their service, I would rate them with 6 stars due to their professional and prompt service.
Dear Agnes, Thank you for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you found our service exceptional and that our reception team was able to assist you promptly with your inquiries. Providing top-notch service is one of our highest priorities, and it is gratifying to know that we met your expectations. We are also pleased that you enjoyed the cleanliness of your room along with its lovely street view, as well as the convenient amenities we offer, such as water dispensing facilities. Our prime location next to Bencoolen MRT station indeed allows easy access to various attractions in the area, making it easier for our guests to explore all that Singapore has to offer. Your kind words about our hotel's aesthetic features, including the chandelier in the lift and polished marble flooring, truly warm our hearts. We strive not only for comfort but also for an inviting atmosphere that enhances your stay. Thank you once again for your fe
Everything is great from the location, cleanliness, staff, to the price. I really liked it. When I exit the MRT and turn right, I find it right away. It's close to the city center. The staff is polite and lovely; I encountered only lovely staff. Even the cleaning staff arranged my bed by using my stuffed toy, which was a sweet welcome. The accommodation is clean, and the hotel is relatively new. It's just perfect. There is no dusty smell. There might be a bit of a cigarette smell in the lobby since the hotel is on the street, but once you go up to the accommodation, there is no cigarette smell at all. The air conditioning is cool, the hot water is good, and the bed is soft. However, the shampoo is not very good, so I recommend bringing your own. Everything else is great. I am very impressed.
Dear Chalida, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your experience at our hotel and found our location, cleanliness, and staff service to be satisfactory. It is particularly heartwarming to know that our team made a positive impression on you, especially with the thoughtful arrangement of your teddy bear. We take pride in providing exceptional service, and I will ensure that your kind words are shared with our staff. We appreciate your feedback regarding the shampoo provided in the room. Your suggestion to bring personal toiletries is noted, and we will explore options for enhancing this aspect of our guest experience. We look forward to welcoming you back on your next visit to Singapore. Should you have any further comments or suggestions, please do not hesitate to reach out.
V Hotel Bencoolen is good, honest hotel. We were always greeted by staff when entering the hotel, and in the mornings staff were there to hold the door open for you. The room is very small, but ultimately it served its purpose as a place to sleep and refresh well. One great feature of the rooms is that the plugs are universal plugs, negating the need for our travel plugs. The TV provided some basic hotel details and a selection of channels. Enough to keep you occupied at the start or end of the day. The water machine in the room was a bit tricky to use at first but once you get the hang of it it’s not too bad. The bathroom area is very small, but you’re able to shower and freshen up fine in there. The shower head is quite short, however. Thats fine for anyone under 6 feet, but if you’re a tall person you may need to take it off the clip and hose yourself while showering. Also, the toilet paper is the cheap, public toilet style sheets. I think toilet rolls would be better in the rooms. The views from the hotel was outstanding. A wonderful view of downtown. Not all rooms will have that, with some only offering internal views, so we were lucky with the view. The pool area is beautiful. The pool, while not overly deep at a flat 1.2m, does enable you to move around the pool freely while keeping your feet on the ground. While there is a washer/dryer by the pool, it’s coin operated, and from what I could see, there wasn’t a change machine around. There is, however, a laundromat on the next block with a change machine. The most disappointing thing we found was the quality of the clean sheets. While the room is serviced daily, and everything provided has been washed and cleaned, we did notice several stains, including blood, on some of the sheets and towels. Some of these items should be disposed of and replaced with new sheets and towels. The location. Location, location, location. The hotel is next door to Bencoolen MRT station on the downtown line. Coming in from Changi, it’s one of the first stations on the downtown loop the line goes through. This means if you are heading somewhere like Botanic Gardens, you’re best to walk about 10 minutes to Rochor station, which will skip 8 stations on the line. You’re also about a 10 minute walk to Dhoby Ghaut station, which provides access to the North-South, Circle and the North-East lines. The National Museum is about a 5 minute walk - I would highly recommend visiting. There are also a number of cheap places for breakfast nearby. The exception to this is Yuugo, which while immediately next door, is extremely expensive by Singapore Standards (around $20 for breakfast, compared to $6-$7 for many of the other locations nearby), and the service is best described as chaotic. There is also a Cheers next door for basic supplies. Overall, V Hotel Bencoolen is good, middle of the road hotel. If you want luxury and opulence, this place isn’t for you. If you want somewhere convenient to sleep, with the basics needed for a good hotel, this place is for you.
Dear Brendan, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are pleased to hear that you find our location to your liking. Once again, thank you for your positive comments and we are pleased that you had a good stay overall. However, we apologize for the inconvenience that you experienced during your stay and we will try our best to rectify the situation. We hope to see you again soon!
140 meters to public transportation
Located in heart of Singapore
Free Wi-Fi in all rooms!
Air conditioning
“Good in overall”
Cleanliness The room itself was clean and well-maintained. However, the cleanliness standards in the common areas outside the room could be improved. Efficiency The check-in and check-out processes were conducted efficiently and completed in a timely manner, demonstrating good operational management. Location The hotel boasts an excellent location, situated conveniently near Bencoolen MRT station and within 1-5 stations of major tourist attractions. Additionally, there are mosques located directly across the street, which may be convenient for guests requiring such facilities. Communication and Service The staff provided good assistance with a helpful and service-oriented approach, contributing positively to the overall guest experience. Room Size and Facilities vs. Price The room offers adequate value for money, providing sufficient space for organising personal belongings. The hotel amenities include a swimming pool and laundry facilities with washing machines available for guest use. In-room facilities include a dryer, refrigerator, and wardrobe. View The room view was disappointing. Many rooms face each other directly, creating privacy concerns as guests can easily see into opposite rooms. This layout issue forces most guests to keep their curtains closed throughout their stay, limiting natural light and the overall room experience. Wi-Fi The wireless internet connection was reliable and performed well throughout the stay. Food Meals were not included in my booking package, so I cannot provide an assessment of the hotel's dining services.
Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you found the room clean and well-maintained, and we appreciate your positive remarks about our efficient check-in and check-out processes. Our team strives to provide a seamless experience for all our guests, and it is gratifying to know that this was reflected during your visit. We also appreciate your acknowledgment of our excellent location near Bencoolen MRT station and major tourist attractions, as well as the convenience of nearby mosques for guests who may require such facilities. However, we sincerely apologize for any inconvenience caused by the cleanliness standards in the common areas outside of your room. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure improvements are made. Regarding the layout of the rooms and privacy concerns you mentioned, we understand how important natural light and privacy