Good 6.9
Based on 4104 reviews

Recent customer comments

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based on 4104 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 7.7
  • Room comfort and quality 6.8
  • Service 7.2
  • Value for money 6.7
  • Food and dining 5.6
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Samantha from Singapore
Superior Double
Stayed one night in October 2015
Cosy and clean
Clean room, comfy bed and convenient with 7-11 just downstairs the hotel.
Overall, it was pleasant. Room is clean and decent. Due to the construction work outside the hotel, it was a little inconvenient to get to the hotel. Soundproof system is not very good. Could hear noise from the room next door in the middle of the night.
Reviewed October 27, 2015

Joanne from Malaysia
Superior Double
Stayed 3 nights in October 2015
Definitely not a 4 star hotel
We were greeted with unhelpful evening front desk personnels upon arrival & check-in. Hotel rooms were small, amenities & toiletries were not 4 star standards. More like 2 star hotels. On consolation, morning front desk personnels were better upon check-out.
Reviewed October 27, 2015

hideki from Japan
Solo travelers
Superior Double
Stayed one night in October 2015
You get what you pat
price, location, price
just right. hotel staff seem quite unfriendly though
Reviewed October 27, 2015

Nicholas from Malaysia
Superior Double
Stayed 2 nights in October 2015
Very comfortable hotel at a very good location
Location, food nearby
Comfortable stay at reasonable price
Reviewed October 27, 2015

Debora from Hong Kong
Superior Double
Stayed 4 nights in October 2015
Good location, value for money
Pros: Good location. Value for money
This is the 3rd time I have stayed in this hotel. The nearest MRT station is Bras Barsh but walk-able distance to Dhoby Ghaut station which is a plus. A newly refurbish food court is just round the corner so it was not a major issue if your room does not include breakfast. Staffs were friendly. A praise for the cleaning lady on the floor where I stayed, she worked so hard and polite and catered for my request. However this hotel does not have a loyalty program to join which is a shame. I would like to suggest V hotel should have special promotion for loyal customer.
Reviewed October 26, 2015

Mazmiha from Malaysia
Solo travelers
Superior Double
Stayed 2 nights in October 2015
Conveniently located
location, halal restaurant, distance to MRT
Reviewed October 26, 2015

KWANNAPA from Thailand
Superior Twin
Stayed 2 nights in December 2014
Small room, hard to find under construction
Reviewed October 25, 2015

Mohd from Malaysia
Business travelers
Superior Double
Stayed one night in October 2015
More 3-star than 4
Location, staff
It was the hazy season in Singapore and the room smelled haze even with the air-conditioner on. There was no respite from the outside air.
Reviewed October 25, 2015

Heng from Malaysia
Families with older children
Stayed one night in October 2015
Cozy overnight
Very basic hotel. Just nice for an overnight short stay.
Reviewed October 24, 2015

YUSUF from Singapore
Business travelers
Deluxe with Balcony
Stayed one night in September 2015
V Hotel Bencoolen
Short to say, I will never come back to stay in this hotel
Reviewed October 24, 2015


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