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Valero Grand Suites by Swiss-Belhotel
Makati, Manila, Philippines - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
Safety Seal
The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Check-in/out [express]
Luggage storage
Great value”
This is a very affordable hotel, but the amenities were a lot better than most I've booked within this price range. I booked the cheapest room (twin) and it came with superb facilities and features, great view, and most importantly great service from the staff. Had issues with my shower and needed a cleaning during my three-night stay and the service was immediate, prompt, and superb. Great cafes and restaurants nearby and the city is walkable. Definitely will book again when I happen to be around the area in the future.
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Dear MA, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
The Best”
It's our 2nd time around and the service and room are still the best. We just check out yesterday and did our annual New Years Eve Celeb with my family. Tried others but this is on our top list. Rooms are big and clean. The Staff is warm and accomodating. And so many resto to choose from. And coffee? Well Starbucks is in almost every direction. Will be returning here again with my family. 5-stars as always. We wish we stayed an extra day.
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Dear Ferdinand, Many thanks for sharing your wonderful experience at Valero Grand Suites by Swiss-Belhotel and for your continued loyalty to our brand. We are thrilled to know that you had a pleasant and relaxing stay with us. We have shared your inspiring comments with the team and we all look forward to your next visit. Your Valero Grand Suites by Swiss-Belhotel
Exceptional”
We stayed here for 3D2N and we really enjoyed it. The staff are so kind, we loved the room it is very clean, spacious, and comfy. The pool is at the roof deck and has a great view esp at night. We had no problem with regards to food because restaurants and cafés are everywhere. There's also the buffet at the 11th floor, japanese resto at the ground floor, and my favorite Army Navy is just steps away! 10/10 I recommend. Will book again next time.
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Dear Theresa, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Exceptional”
This is my go to hotel, it feels like my second home. The view is very relaxing which is why I kept on coming back. My requested room was not available but they gave me a room with almost similar view which I really appreciate. The housekeeper even offered to clean our room and give us fresh towels on our second day, I really love their initiative. Same goes for the front desk clerk who offered to contact us just in case, since they're not done checking our room yet and we had to go already. Overall, the facilities and staff live up to my expectations. Second time going back here and will definitely go back for the 3rd time. Thank you valero.
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Dear Hyacinthe, Many thanks for sharing your wonderful experience at Valero Grand Suites by Swiss-Belhotel and for your continued loyalty to our brand. We are thrilled to know that you had a pleasant and relaxing stay with us. We have shared your inspiring comments with the team and we all look forward to your next visit. Your Valero Grand Suites by Swiss-Belhotel
Attentive saff and big room but bed needs an upgrade”
We enjoyed our two night stay at Valero as it is near the nice restaurants. The staff was attentive and really helpful. Check in and check out was such a breeze. My only concern during our stay is the beds are not comfortable. It's too firm to the point it hurts my back. I hooe they can upgrade their mattresses and change it to a softer one.
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Dear Katherine, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. Please be assured that we have taken your suggestions into consideration and will discuss these with the team. Lastly, The hotel provides an option of putting a bed topper in the bed and we will gladly assist you with it Once again, thank you for your comments and we hope to welcome you back soon. Your Valero Grand Suites by Swiss-Belhotel Team
First choice ”
This hotel has been my second home in manila ever since my first visit last year. And definitely won’t be my last. The super friendly and accomodating staff, the room, the amenities voila top notch! What else could I’ve asked? They got you electric stove, big dining table, clean fridge, comfy bed. That explains I called it a second home. Major worth it for the price I paid 🫶🏻 Plus, the convenience it offers you with everything can be found just a few steps away from the hotel. Even the kuya guard unbelievably helpful with my stuff and grab car. I love this place and will always be my first choice when coming back to PH.
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Dear Nadette, Many thanks for sharing your wonderful experience at Valero Grand Suites by Swiss-Belhotel and for your continued loyalty to our brand. We are thrilled to know that you had a pleasant and relaxing stay with us. We have shared your inspiring comments with the team and we all look forward to your next visit. Your Valero Grand Suites by Swiss-Belhotel
If you want 5 Star Treatment stay here”
1st time to Manila from Florida USA. I experienced one of the best over the top, guest experiences ever! My Birthday 🎂 was during my stay and was delivered a small 5 star chocolate Birthday cake 🎂 to my door 😃 and was just so surprised! The manager has Disney style, How Can We Improve Your Guest Experience, professionalism. I will only stay at Velaro Grand Suites in Makati. This is my 1st time to ever the Phillipines and they are true ambassadors for the country. It's hard to convey the level of "attention to detail" at every turn. Thank you for making my stay and Birthday the best imaginable. This Hotel Rocks!!! Shawn 🇺🇸
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Dear Rodney, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our goal is to exceed our valued guests' expectations continuously, so we strive to be the best in all that we can offer. We wish to assure you that we will keep the same standard at all times. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Upgrade!”
Jerome from their Frontdesk office is awesome. He upgraded our room to a 1-bedroom suite. Apparently, he knew who I was because we've been checking-in their hotel on a monthly basis. He quickly assisted me checking in and ensured that everything is okay during our stay! Until next month!
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Dear Joseph, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! We appreciate the high rating that you have given us. We are indeed lucky to have Jerome as he upholds the kind of guest experience that we aim to bring. Thank you for showing your appreciation. We hope to welcome you again soon! Your Valero Grand Suites by Swiss-Belhotel
Great choice”
Stayed here for quarantine with my little kid. First impression at first night, clean and spacious, but I was disappointed about the shower head leaking, splashing out and flooding the bathroom. The following night I figured out how to fix the leak, so that made it all better. There was a strong smell of probably the cleaning agents they used in the bedroom that took 3 days to die down even after frequent spraying of air freshener. There were no pots and pans in the kitchen, but make sure to ask the housekeeping about whatever you think are missing and you need. They kindly and promptly provided - pots, pans, laddle, 5-gallon water bottle, dishwash soap, scrub, etc! All the staff are courteous and prompt. The food from the in-house cafe was also beyond expectations. My most favorite part though, was the INTERNET! I had to work remotely full-time during quarantine, I had a lot of remote sessions and sites open while my kid also watching on youtube, but I never had a frustrating moment.
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Exceptional”
My nephews enjoyed their time. We got a two-bedroom suite and they were happily running and laughing around. The pool was rather small. I wish they had a bigger space to accommodate more lounge chairs and tables. The area can easily get crowded and when it does, it's a turn-off. Overall, we had a pleasant stay. We even decided to extend on the morning of our check-out date, but it was fully booked. We will return, that's for sure!
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Dear Clairedelune, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Strongly recommend”
I stayed there from 2nd Jan to 11th Jan with my wife. It was clean and quite And staff were kind and friendly. Most of all, room service was really fast. Ah We enjoyed the pool and the gym.
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Dear youngsang, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team
Comfortable and Pleasant”
The room was clean and comfortable. The staff awesome. I wouldn’t recommend ordering breakfast from the hotel though. ツ
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Dear Edaline, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. We apologize for not being able to meet your expectations as far as the food service was concerned. Please be assured that we are continuously working with the restuarant to provide better dining experiences for our guests. We look forward to welcoming you again soon, under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Great stay!”
Really clean and comfortable! Everything was well organized.. the staff were all very polite and accommodating; security was also good. Great location as well in the middle of Makati CBD where everything was accessible.
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Dear Maria, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. Since 2020 we have invested in new health & safety protocols to ensure the health and safety of guests and staff. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Exceptional”
Booked a one bedroom suite for staycation over the Christmas break. Kudos to the staff who remained jovial and helpful despite the number of guests who checked in. The room is well-designed and clean, although it wasn't as spacious as I hoped it to be. It has an induction cooker, but no pot or pan so if one wants to stay long and plans to cook or reheat food, it might be good to prepare some kitchenware. It has two sets of plates and cutlery, though it only has one drinking glass in the dining area and a small glass in the bathroom. Good for a couple or a small family with a young child. Enough space to entertain a limited number of guests as well since it has a big couch in the living room area as well.
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Dear Winsdy, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. Please be assured that we have taken your suggestions into consideration and will discuss these with the team. We will always be grateful to guests like you who help us to improve our level of service. You are a vital part of our continued growth and success. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Exceptional”
We loved our stay in the hotel, facilities are clean and staff were all friendly and accommodating. I guess the only thing that bothered us was the screeching noise outside our room. They seemed to be from tables and chairs. Dunno if it's from cleaning or the guests in other rooms but it kinda bothered our sleep. We would still consider going back though. Thanks!
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Dear Julie, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! We are delighted to hear that you enjoyed the convenience, amenities, and services we provide. I have shared your wonderful feedback with the team. Your review inspires us to deliver world-class services to our valued guests consistently. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Enjoyed my stay - would gladly book again”
This place had everything I needed for a week's stay in Makati and at a very reasonable price. Its location at the heart of the CBD meant I could easily walk to anywhere nearby I wanted to go. Lots of nice restaurants around too. Would be happy to stay here again on my next trip.
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Dear Michael, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our goal is to exceed our valued guests' expectations continuously, so we strive to be the best in all that we can offer. We wish to assure you that we will keep the same standard at all times. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Nice staycation”
My only gripes would be how long it took for us to be checked in /out and how none of our phone’s data worked at their lobby. Everything else is fine. Buffet breakfast has variety, their staff are accommodating and friendly. I was able to request for things with no hassle. Also for those who are going to park, it’s a bit tight of a squeeze so be very careful especially if you have large cars.
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Dear Maria, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. Also, lease be assured that we have taken your suggestions into consideration and will discuss these with the team. We will always be grateful to guests like you who help us to improve our level of service. You are a vital part of our continued growth and success. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team
The Staff workers are great!”
Their staff workers are very helpful especially Camille. She made sure that my trip from the airport to the hotel is easy and safe . My room is nice and comfortable. The amount I paid for the hotel was so worth it! They have good AC unit, hot running water, bigger refrigerator than what I expected. Just make sure to let them know ahead of time if you will be needing a microwave oven in your room or not as it is not always available per room.. They have good menu options for the food though. I didn’t pay for it during booking so I will just order food if I want to. Other than that…. so far so good!
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Thank you for taking the time to leave a review. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. We look forward to welcoming you again soon, under better circumstances.
Highly recommend for staycation!”
The room is very spacious and the staff made my stay extra comfortable for being so accommodating. I love how it's so easy to go around and look for restaurants/cafes and it's a 5-min walk from the weekend market! Definitely recommend.
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Dear Stephanie, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team
Great price and location”
Hotel is nearby shopping malls and restaurants within short walking distance to Greenbelt. We stayed for about a week and really enjoyed our vacation. Staff were great and polite. We skipped the buffet breakfast because there’s plenty of options outside the hotel. The room is a bit dated so it can use some updates specially the bathroom area. I would definitely stay again.
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Dear gary, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team