Valero Grand Suites by Swiss-Belhotel
One Bedroom Suite - Bed, Valero Grand Suites by Swiss-Belhotel in Manila
a living room filled with furniture and decor, Valero Grand Suites by Swiss-Belhotel in Manila
a living room filled with furniture and a large window, Valero Grand Suites by Swiss-Belhotel in Manila
Lobby, Valero Grand Suites by Swiss-Belhotel in Manila
Interior view, Valero Grand Suites by Swiss-Belhotel in Manila
a large room with a large pool of water, Valero Grand Suites by Swiss-Belhotel in Manila

Removed from saved list

8.3

Excellent

4,748 reviews

4,748 reviews

Housekeeping184
View16
24-hour front desk15
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Organic Farmers Market
130 m
Salcedo Saturday Market
130 m
Jaime C. Velasquez Park
150 m
Rustan’s Fresh
180 m
Ayala Triangle Gardens
230 m
Popular landmarks
Robinsons Place Manila
4.7 km
Rizal Park
5.5 km
National Museum
5.5 km
Manila Ocean Park
6.0 km
Fort Santiago
6.2 km
Closest landmarks
Switzerland Embassy
60 m
Valero Access Road 2 Parking
80 m
Citibank Tower Parking
120 m
Netherlands Embassy
120 m
Tiffany Place Rooftop Swimming Pool
130 m
Entire apartment

Valero Grand Suites by Swiss-Belhotel

Makati, Manila, Philippines - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

750 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

16 travelers have booked today.

Value for money8.5
Location rating9.0
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.3 km

Rooms available at Valero Grand Suites by Swiss-Belhotel

One Bedroom Suite
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 97 m²/1044 ft²
  • Balcony/terrace
  • 1 queen bed and 2 single be...
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 123 m²/1324 ft²
  • Balcony/terrace
  • 3 queen beds
Enter dates to see prices
Two-Bedroom Suite with Balcony (Smoking)
...
  • Room size: 122 m²/1313 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds
Enter dates to see prices
Premiere Queen
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Executive Three-Bedroom Suite (Smoking)
...
  • Room size: 123 m²/1324 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
One Bedroom Suite Twin
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Premiere Twin
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Premier Queen Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Swiss Super Suite
...
  • Room size: 65 m²/700 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Valero Grand Suites by Swiss-Belhotel offer airport transfer?

Valero Grand Suites by Swiss-Belhotel provides airport transfer service upon request with an additional charge of 2000 PHP in local currency. To request, check the box on the booking form just before the payment page.

What points of interest are nearby Valero Grand Suites by Swiss-Belhotel that are in walking range?

While remaining at Valero Grand Suites by Swiss-Belhotel, kick start your holiday by exploring the closest points of interest that are within close proximity to the property which include Organic Farmers Market, Salcedo Saturday Market, and Jaime C. Velasquez Park.

What public parks are nearby Valero Grand Suites by Swiss-Belhotel?

While remaining at Valero Grand Suites by Swiss-Belhotel, indulge in your early morning or evening stroll at nearby park which include Ball Pit Manila, Bel-Air Park, and Jaime C. Velasquez Park.

At what time of the year is Valero Grand Suites by Swiss-Belhotel most popular?

Valero Grand Suites by Swiss-Belhotel's most popular month where verified guests travelers have stayed the most is in December.

What was the average room rate for Valero Grand Suites by Swiss-Belhotel been in the past month?

The typical room rate for Valero Grand Suites by Swiss-Belhotel in the past month is 4129.87 PHP, compared to city's average of 2372.89 PHP.

What is the verified guest review consensus about Valero Grand Suites by Swiss-Belhotel's pet services?

75.0% of our past guest reviews have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Valero Grand Suites by Swiss-Belhotel down in the review section.

What is the typical rating that past Families with young children have given to Valero Grand Suites by Swiss-Belhotel?

Verified families with young children that have stayed at this property have given Valero Grand Suites by Swiss-Belhotel an average rating of 8.6. You can look up more complete customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Valero Grand Suites by Swiss-Belhotel?

The nearest train, metro, or bus station is North Avenue 3 MRT Station, 10379.11 m away from Valero Grand Suites by Swiss-Belhotel.

What are popular points of interest nearby Valero Grand Suites by Swiss-Belhotel?

Valero Grand Suites by Swiss-Belhotel’s location in the Makati neighborhood puts it in close proximity to famous destinations including Malate Church.

See map

Explore the neighborhood

What people love about Valero Grand Suites by Swiss-Belhotel

  • 10

    Exceptional
    Cleanliness

    "The room was very nice and clean and the location is very good for people who want to be in the city."

    Louis

    |

    May 4, 2023

  • 7.2

    Very good
    Cleanliness

    "Safe environment in Makati, clean and comfortable room."

    Katsuya

    |

    May 3, 2023

  • 10

    Exceptional
    Location

    "Great location, huge rooms, great staff, great facilities, great everything!"

    Clairedelune

    |

    May 7, 2023

Property ranking|Compared to 5,242 Manila properties
See all rankings
Room size
61 sqm.
Location score
9/10
Service score
8.8/10
Value for money score
8.5/10
Bigger than
99
%
of Manila properties
Better than
96
%
of Manila properties
Better than
96
%
of Manila properties
Better than
94
%
of Manila properties
Overall rating:

8.3

Excellent
4,748 reviews
Cleanliness
8.6
Facilities
8.1
Location
9.0
Read all reviews >
What travelers say they love:
The staff was friendly and the room was clean
crejan from Philippines
Family with young children
More about Valero Grand Suites by Swiss-Belhotel

More about Valero Grand Suites by Swiss-Belhotel

Valero Grand Suites by Swiss-Belhotel

Valero Grand Suites by Swiss-Belhotel is the perfect choice for travelers who want to take in the sights and sounds of Manila. Experience an urban escape in Manila with a stay at Valero Grand Suites by Swiss-Belhotel, with its exceptional location right in the city center.
The superior services and facilities offered at Valero Grand Suites by Swiss-Belhotel will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the apartment's easy to book transportation services. The apartment provides taxi services to help you find what you want in Manila.
Parking is always available, provided by the apartment for their driving guests. While lodging at this wonderful apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the apartment's tours. The apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Guestrooms at Valero Grand Suites by Swiss-Belhotel are fitted with all the amenities travelers need. The apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Valero Grand Suites by Swiss-Belhotel include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The apartment also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms. Valero Grand Suites by Swiss-Belhotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Guests of Valero Grand Suites by Swiss-Belhotel can even have groceries delivered to their room for cooking, using the apartment's special service.
Valero Grand Suites by Swiss-Belhotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. For those who hate to miss a workout, a trip to the apartment's fitness facility will keep you fresh and healthy.


Reasons to stay here

This apartment scores higher than 94% of the city's accommodations on value for money
This apartment scores higher than 96% of accommodations in the city for its location.
This apartment stands out for its staff and service, scoring higher than 96% of the city's accommodation.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

22 mentions

Swimming Pool

11 mentions

Internet

6 mentions

Food & Dining

5 mentions

Languages spoken
  • English
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site
Casa Valeros Bistro and Bar
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Nihonryori
  • Cuisine: Japanese
  • Menu: Buffet

Location

152 Valero St. Salcedo Village, Makati, Manila, Philippines, 1227
Excellent
Location

9

Airports
  • Ninoy Aquino International Airport (MNL)
    5.3 km 22 min drive
  • Subic Bay International Airport (SFS)
    84.0 km
Public transportation
  • Dela Rosa Street
    730 m
  • Ayala MRT Station
    1.2 km 8 min drive
Hospital or clinic
  • Barangay Bel-Air Health Office
    180 m
Shopping
  • Robinsons Place Manila
    4.7 km
Convenience store
  • Ministop
    110 m 1 min drive
Cash withdrawal
  • ATM
    70 m 2 min walk

What's nearby

Popular landmarks
  • Robinsons Place Manila
    4.7 km
  • Rizal Park
    5.5 km
  • National Museum
    5.5 km
  • Manila Ocean Park
    6.0 km
  • Fort Santiago
    6.2 km
  • Quiapo Church
    6.2 km
  • San Agustin Church
    6.2 km
  • Casa Manila
    6.2 km
  • Manila Cathedral
    6.5 km
  • Intramuros
    6.8 km
Nearby landmarks
  • Switzerland Embassy
    60 m
  • Valero Access Road 2 Parking
    80 m
  • Citibank Tower Parking
    120 m
  • Netherlands Embassy
    120 m
  • Organic Farmers Market
    130 m
  • Tiffany Place Rooftop Swimming Pool
    130 m
  • Salcedo Saturday Market
    130 m
  • Salcedo Village Velasquez Park
    140 m
  • Paseo Center Parking
    150 m
  • Jaime C. Velasquez Park
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) situation, the property may only accept guests in accordance with government guidelines and restrictions. The property may also request additional documentation from guests to validate identity, travel itinerary, and other relevant information. Certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • The pool and Gym are open from Tuesdays to Sundays – 10AM to 7PM, and it is closed every Mondays.
  • The hotel is now accepting leisure and business stays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee2000 PHP
Extras
  • Breakfast charge (unless included in room price)600 PHP
The property
  • Number of restaurants2
  • Number of rooms 271
  • Room voltage220
Parking
  • Daily parking fee150 PHP

Property announcements

Gym and Pool are open from Tuesdays to Sundays
Gym - 06:00AM to 9:00PM
Pool - 10:00AM to 7:00PM
The lifeguard is available from 10 am to 7 pm and from 6 am -10 am & 7 pm - 9 pm the gym will be unattended

Reviews of Valero Grand Suites by Swiss-Belhotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.1
Location9.0
Service8.8
Value for money8.5
High score for Manila
Rating
9+ Exceptional (556)
8-9 Excellent (145)
7-8 Very Good (177)
6-7 Good (60)
<6 Below Expectation (144)
Time of the year
Mar - May (274)
Jun - Aug (174)
Sep - Nov (259)
Dec - Feb (375)

Show reviews that mention 

Showing 1,082 verified guest comments
12345
10.0
Exceptional
MA from Philippines
Solo traveler
Premiere Twin
Stayed 3 nights in December 2022

Great value”

This is a very affordable hotel, but the amenities were a lot better than most I've booked within this price range. I booked the cheapest room (twin) and it came with superb facilities and features, great view, and most importantly great service from the staff. Had issues with my shower and needed a cleaning during my three-night stay and the service was immediate, prompt, and superb. Great cafes and restaurants nearby and the city is walkable. Definitely will book again when I happen to be around the area in the future.

Reviewed January 03, 2023

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Dear MA, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded January 06, 2023
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Ferdinand from Philippines
Family with young children
Three Bedroom Suite
Stayed 2 nights in December 2022

The Best”

It's our 2nd time around and the service and room are still the best. We just check out yesterday and did our annual New Years Eve Celeb with my family. Tried others but this is on our top list. Rooms are big and clean. The Staff is warm and accomodating. And so many resto to choose from. And coffee? Well Starbucks is in almost every direction. Will be returning here again with my family. 5-stars as always. We wish we stayed an extra day.

Reviewed January 01, 2023

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Dear Ferdinand, Many thanks for sharing your wonderful experience at Valero Grand Suites by Swiss-Belhotel and for your continued loyalty to our brand. We are thrilled to know that you had a pleasant and relaxing stay with us. We have shared your inspiring comments with the team and we all look forward to your next visit. Your Valero Grand Suites by Swiss-Belhotel

Responded January 03, 2023
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Theresa from Philippines
Group
Premiere Twin
Stayed 2 nights in December 2022

Exceptional”

We stayed here for 3D2N and we really enjoyed it. The staff are so kind, we loved the room it is very clean, spacious, and comfy. The pool is at the roof deck and has a great view esp at night. We had no problem with regards to food because restaurants and cafés are everywhere. There's also the buffet at the 11th floor, japanese resto at the ground floor, and my favorite Army Navy is just steps away! 10/10 I recommend. Will book again next time.

Reviewed December 23, 2022

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Dear Theresa, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded December 27, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Hyacinthe from Philippines
Couple
Premiere Twin
Stayed 2 nights in October 2022

Exceptional”

This is my go to hotel, it feels like my second home. The view is very relaxing which is why I kept on coming back. My requested room was not available but they gave me a room with almost similar view which I really appreciate. The housekeeper even offered to clean our room and give us fresh towels on our second day, I really love their initiative. Same goes for the front desk clerk who offered to contact us just in case, since they're not done checking our room yet and we had to go already. Overall, the facilities and staff live up to my expectations. Second time going back here and will definitely go back for the 3rd time. Thank you valero.

Reviewed October 14, 2022

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Dear Hyacinthe, Many thanks for sharing your wonderful experience at Valero Grand Suites by Swiss-Belhotel and for your continued loyalty to our brand. We are thrilled to know that you had a pleasant and relaxing stay with us. We have shared your inspiring comments with the team and we all look forward to your next visit. Your Valero Grand Suites by Swiss-Belhotel

Responded October 20, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Kathrine from Philippines
Couple
Premiere Queen
Stayed 2 nights in December 2022

Attentive saff and big room but bed needs an upgrade”

We enjoyed our two night stay at Valero as it is near the nice restaurants. The staff was attentive and really helpful. Check in and check out was such a breeze. My only concern during our stay is the beds are not comfortable. It's too firm to the point it hurts my back. I hooe they can upgrade their mattresses and change it to a softer one.

Reviewed December 16, 2022

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Dear Katherine, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. Please be assured that we have taken your suggestions into consideration and will discuss these with the team. Lastly, The hotel provides an option of putting a bed topper in the bed and we will gladly assist you with it Once again, thank you for your comments and we hope to welcome you back soon. Your Valero Grand Suites by Swiss-Belhotel Team

Responded December 17, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Nadette from Philippines
Business traveler
Premiere Twin
Stayed 1 night in September 2022

First choice ”

This hotel has been my second home in manila ever since my first visit last year. And definitely won’t be my last. The super friendly and accomodating staff, the room, the amenities voila top notch! What else could I’ve asked? They got you electric stove, big dining table, clean fridge, comfy bed. That explains I called it a second home. Major worth it for the price I paid 🫶🏻 Plus, the convenience it offers you with everything can be found just a few steps away from the hotel. Even the kuya guard unbelievably helpful with my stuff and grab car. I love this place and will always be my first choice when coming back to PH.

Reviewed September 06, 2022

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Dear Nadette, Many thanks for sharing your wonderful experience at Valero Grand Suites by Swiss-Belhotel and for your continued loyalty to our brand. We are thrilled to know that you had a pleasant and relaxing stay with us. We have shared your inspiring comments with the team and we all look forward to your next visit. Your Valero Grand Suites by Swiss-Belhotel

Responded September 08, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Rodney from United States
Couple
One Bedroom Suite
Stayed 5 nights in November 2022

If you want 5 Star Treatment stay here”

1st time to Manila from Florida USA. I experienced one of the best over the top, guest experiences ever! My Birthday 🎂 was during my stay and was delivered a small 5 star chocolate Birthday cake 🎂 to my door 😃 and was just so surprised! The manager has Disney style, How Can We Improve Your Guest Experience, professionalism. I will only stay at Velaro Grand Suites in Makati. This is my 1st time to ever the Phillipines and they are true ambassadors for the country. It's hard to convey the level of "attention to detail" at every turn. Thank you for making my stay and Birthday the best imaginable. This Hotel Rocks!!! Shawn 🇺🇸

Reviewed November 21, 2022

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Dear Rodney, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our goal is to exceed our valued guests' expectations continuously, so we strive to be the best in all that we can offer. We wish to assure you that we will keep the same standard at all times. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded November 30, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Joseph from Philippines
Couple
Premiere Queen
Stayed 2 nights in February 2023

Upgrade!”

Jerome from their Frontdesk office is awesome. He upgraded our room to a 1-bedroom suite. Apparently, he knew who I was because we've been checking-in their hotel on a monthly basis. He quickly assisted me checking in and ensured that everything is okay during our stay! Until next month!

Reviewed February 05, 2023

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Dear Joseph, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! We appreciate the high rating that you have given us. We are indeed lucky to have Jerome as he upholds the kind of guest experience that we aim to bring. Thank you for showing your appreciation. We hope to welcome you again soon! Your Valero Grand Suites by Swiss-Belhotel

Responded February 08, 2023
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Michelle from Philippines
Family with young children
One Bedroom Suite
Stayed 5 nights in December 2021

Great choice”

Stayed here for quarantine with my little kid. First impression at first night, clean and spacious, but I was disappointed about the shower head leaking, splashing out and flooding the bathroom. The following night I figured out how to fix the leak, so that made it all better. There was a strong smell of probably the cleaning agents they used in the bedroom that took 3 days to die down even after frequent spraying of air freshener. There were no pots and pans in the kitchen, but make sure to ask the housekeeping about whatever you think are missing and you need. They kindly and promptly provided - pots, pans, laddle, 5-gallon water bottle, dishwash soap, scrub, etc! All the staff are courteous and prompt. The food from the in-house cafe was also beyond expectations. My most favorite part though, was the INTERNET! I had to work remotely full-time during quarantine, I had a lot of remote sessions and sites open while my kid also watching on youtube, but I never had a frustrating moment.

Reviewed December 19, 2021

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10.0
Exceptional
Clairedelune from Philippines
Family with young children
Two Bedroom Suite
Stayed 2 nights in December 2022

Exceptional”

My nephews enjoyed their time. We got a two-bedroom suite and they were happily running and laughing around. The pool was rather small. I wish they had a bigger space to accommodate more lounge chairs and tables. The area can easily get crowded and when it does, it's a turn-off. Overall, we had a pleasant stay. We even decided to extend on the morning of our check-out date, but it was fully booked. We will return, that's for sure!

Reviewed December 26, 2022

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Dear Clairedelune, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded March 15, 2023
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
youngsang from Canada
Couple
Premiere Queen
Stayed 9 nights in January 2023

Strongly recommend”

I stayed there from 2nd Jan to 11th Jan with my wife. It was clean and quite And staff were kind and friendly. Most of all, room service was really fast. Ah We enjoyed the pool and the gym.

Reviewed January 11, 2023

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Dear youngsang, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team

Responded January 18, 2023
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Edaline from Philippines
Solo traveler
Premiere Twin
Stayed 3 nights in January 2023

Comfortable and Pleasant”

The room was clean and comfortable. The staff awesome. I wouldn’t recommend ordering breakfast from the hotel though. ツ

Reviewed January 31, 2023

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Dear Edaline, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. We apologize for not being able to meet your expectations as far as the food service was concerned. Please be assured that we are continuously working with the restuarant to provide better dining experiences for our guests. We look forward to welcoming you again soon, under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded February 03, 2023
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Maria from Philippines
Family with teens
Executive Three-Bedroom Suite (Smoking)
Stayed 1 night in December 2022

Great stay!”

Really clean and comfortable! Everything was well organized.. the staff were all very polite and accommodating; security was also good. Great location as well in the middle of Makati CBD where everything was accessible.

Reviewed January 04, 2023

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Dear Maria, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. Since 2020 we have invested in new health & safety protocols to ensure the health and safety of guests and staff. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded January 06, 2023
Valero Grand Suites by Swiss-Belhotel
9.6
Exceptional
Winsdy from Philippines
Family with teens
Stayed 2 nights in December 2022

Exceptional”

Booked a one bedroom suite for staycation over the Christmas break. Kudos to the staff who remained jovial and helpful despite the number of guests who checked in. The room is well-designed and clean, although it wasn't as spacious as I hoped it to be. It has an induction cooker, but no pot or pan so if one wants to stay long and plans to cook or reheat food, it might be good to prepare some kitchenware. It has two sets of plates and cutlery, though it only has one drinking glass in the dining area and a small glass in the bathroom. Good for a couple or a small family with a young child. Enough space to entertain a limited number of guests as well since it has a big couch in the living room area as well.

Reviewed December 25, 2022

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Dear Winsdy, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. Please be assured that we have taken your suggestions into consideration and will discuss these with the team. We will always be grateful to guests like you who help us to improve our level of service. You are a vital part of our continued growth and success. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded December 27, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Julie from Philippines
Couple
Premiere Twin
Stayed 2 nights in October 2022

Exceptional”

We loved our stay in the hotel, facilities are clean and staff were all friendly and accommodating. I guess the only thing that bothered us was the screeching noise outside our room. They seemed to be from tables and chairs. Dunno if it's from cleaning or the guests in other rooms but it kinda bothered our sleep. We would still consider going back though. Thanks!

Reviewed October 22, 2022

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Dear Julie, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! We are delighted to hear that you enjoyed the convenience, amenities, and services we provide. I have shared your wonderful feedback with the team. Your review inspires us to deliver world-class services to our valued guests consistently. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded October 28, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Michael from Hong Kong SAR, China
Solo traveler
Premiere Queen
Stayed 4 nights in December 2022

Enjoyed my stay - would gladly book again”

This place had everything I needed for a week's stay in Makati and at a very reasonable price. Its location at the heart of the CBD meant I could easily walk to anywhere nearby I wanted to go. Lots of nice restaurants around too. Would be happy to stay here again on my next trip.

Reviewed January 03, 2023

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Dear Michael, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our goal is to exceed our valued guests' expectations continuously, so we strive to be the best in all that we can offer. We wish to assure you that we will keep the same standard at all times. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded January 05, 2023
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Maria from Philippines
Couple
Premier Queen Room
Stayed 3 nights in December 2022

Nice staycation”

My only gripes would be how long it took for us to be checked in /out and how none of our phone’s data worked at their lobby. Everything else is fine. Buffet breakfast has variety, their staff are accommodating and friendly. I was able to request for things with no hassle. Also for those who are going to park, it’s a bit tight of a squeeze so be very careful especially if you have large cars.

Reviewed December 21, 2022

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Dear Maria, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. Also, lease be assured that we have taken your suggestions into consideration and will discuss these with the team. We will always be grateful to guests like you who help us to improve our level of service. You are a vital part of our continued growth and success. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team

Responded December 27, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Rozena-Linda from United States
Solo traveler
Premiere Queen
Stayed 9 nights in October 2021

The Staff workers are great!”

Their staff workers are very helpful especially Camille. She made sure that my trip from the airport to the hotel is easy and safe . My room is nice and comfortable. The amount I paid for the hotel was so worth it! They have good AC unit, hot running water, bigger refrigerator than what I expected. Just make sure to let them know ahead of time if you will be needing a microwave oven in your room or not as it is not always available per room.. They have good menu options for the food though. I didn’t pay for it during booking so I will just order food if I want to. Other than that…. so far so good!

Reviewed October 03, 2021

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Thank you for taking the time to leave a review. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. We look forward to welcoming you again soon, under better circumstances.

Responded November 08, 2021
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
Stephanie from Philippines
Solo traveler
Premiere Twin
Stayed 2 nights in December 2022

Highly recommend for staycation!”

The room is very spacious and the staff made my stay extra comfortable for being so accommodating. I love how it's so easy to go around and look for restaurants/cafes and it's a 5-min walk from the weekend market! Definitely recommend.

Reviewed December 10, 2022

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Dear Stephanie, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team

Responded December 13, 2022
Valero Grand Suites by Swiss-Belhotel
10.0
Exceptional
gary from Philippines
Family with young children
Premiere Twin
Stayed 6 nights in November 2022

Great price and location”

Hotel is nearby shopping malls and restaurants within short walking distance to Greenbelt. We stayed for about a week and really enjoyed our vacation. Staff were great and polite. We skipped the buffet breakfast because there’s plenty of options outside the hotel. The room is a bit dated so it can use some updates specially the bathroom area. I would definitely stay again.

Reviewed December 04, 2022

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Dear gary, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel Team

Responded December 08, 2022
Valero Grand Suites by Swiss-Belhotel
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