Value Hotel Thomson
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Value Hotel Thomson

592 Balestier Road #01-01 S, Novena, Singapore, Singapore, 329901
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Standard Double (No Window) - Bed Value Hotel Thomson
Standard Double (No Window) - Bed
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    Lobby Value Hotel Thomson
    Interior view Value Hotel Thomson
    Standard Double (No Window) - Bed Value Hotel Thomson
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     Value Hotel Thomson

    Guest reviews

    6.8
    Good
    /10
    (12113 reviews)See what guests said
    10.0
    Exceptional

    "Guest staff and door men were very nice and very helpful!"

    Erin

    -

    December 17, 2018

    Property highlights

    Things you'll love

    • 710 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.0
    See map
    Very good location - 820 meters from city center
    Nearby
    Popular
  • Thomson Medical Centre230 m
  • Sun Yat Sen Nanyang Memorial Hall450 m
  • Sasanaransi Buddhist Temple460 m
  • Zhongshan Mall520 m
  • Tan Tock Seng Hospital670 m
  • Square 2710 m
  • Novena Medical Centre710 m
  • Novena MRT Station720 m
  • Velocity Mall750 m
  • Toa Payoh MRT Station820 m
  • This property is in high demand!

    Booked 73 times this week | 14 travelers are looking at this property right now

    Value for money7.1
    Distance to city center5.0 Km
    Location rating7.0
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.6 km
    Select your room
    Superior Double Room with Sofa Bed
    Superior Double Room with Sofa Bed
    ...
    • Room size: 15 m²/161 ft²
    • Pool view
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Standard Triple
    Standard Triple
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 single bed and 1 double b...
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Double No Window
    Standard Double No Window
    ...
    • Room size: 11 m²/118 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 11 m²/118 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Special Offer - Triple Room
    Special Offer - Triple Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Triple Standard
    Triple Standard
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Have a question for Value Hotel Thomson?

    What people love about the property

    • 6.8
      Good

      "Staff are very accommodating and nice."

      katherine

      |

      November 5, 2018

    • 5.6
      Review score

      "Has basic amenities, decent room with ok size."

      Jerrine

      |

      August 18, 2017

    • 10.0
      Exceptional

      "Easy access to public transport."

      Donn

      |

      April 24, 2017

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    More about Value Hotel Thomson

    More about Value Hotel Thomson

    7.6
    Very good

    "Good facility of free shuttle everyday to novena MRT station..."

    oey

    |

    June 2, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "A recommended budget stay for all travelers!"

    Jie-e

    |

    September 28, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Jack's Place Steak House & Restaurant
    1.1 km American, Steakhouse
    Spruce
    1.6 km American, Bar, Italian
    Hungry Heroes
    2.0 km American, Bar, Grill
    Asian cuisine
    Asian cuisine
    Mega Food Court
    170 m Asian, Chinese
    Roszy's Tiffin House
    180 m Asian, Indonesian, Seafood
    Fish Head Steamboat Restaurant
    240 m Asian, Chinese, Seafood
    Chinese cuisine
    Chinese cuisine
    2nd Kitchen
    30 m Chinese
    Cafe De Hong Kong
    70 m Chinese
    Spice Sutra Restaurant
    180 m Chinese, Indian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (12113)Booking.com Reviews (1895)
    Cleanliness7.2
    Facilities6.3
    Location7.0
    Room comfort and quality6.8
    Service6.7
    Value for money7.1
    Provided by verified guests of Agoda
    All languages
    All guests (12113)
    All room types

    Show reviews that mention 

    Showing 11253 verified guest comments
    12345
    9.6
    Exceptional
    Kim from Malaysia
    Family with teens
    Standard Triple
    Stayed 2 nights in September 2018
    Good”
    Nice staff and clean room. Only confused with location went into difference Value Hotel. Booked two rooms and separated far far away. Overall is good. Chinese duck noodles opposite and BKT nearby are yummy food.
    Reviewed January 27, 2019
    Greeting from Value Hotel Thomson, Thank you for your review, We are pleased that you had an enjoyable stay. We look forward to welcome you once again. Regards, Hotel Manager
    Responded January 28, 2019
    Value Hotel Thomson
    8.0
    Excellent
    chin from Malaysia
    Business traveler
    Standard Double (No Window)
    Stayed 1 night in June 2018
    Super ”
    1. One of the favour hotel every time traveling to Singapore — Value Hotel Thomson. 2. Staffs are helpful & nice. 3. A good location are easy accessible. 4. Value for money! 5. Room is clean and quiet- you can get a nice sweep after worked a day.
    Reviewed December 16, 2018
    Greeting from Value Hotel Thomson, Thank you for your review, We are glad to read that you had a great stay with us and appreciate your compliments on our warm hospitality rendered by our staff. We wish to serve you again in the near future and we look forward to welcome you once again. Regards, Hotel Manager
    Responded December 18, 2018
    Value Hotel Thomson
    8.0
    Excellent
    chin from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 1 night in June 2018
    Great”
    1. One of the favour hotel every time traveling to Singapore — Value Hotel Thomson. 2. Staffs are helpful & nice. 3. A good location are easy accessible. 4. Value for money! 5. Room is clean and quiet- you can get a nice sweep after worked a day.
    Reviewed December 16, 2018
    Greeting from Value Hotel Thomson, Thank you for your review, We are glad to read that you had a great stay with us and appreciate your compliments on our warm hospitality rendered by our staff. We wish to serve you again in the near future and we look forward to welcome you once again. Regards, Hotel Manager
    Responded December 18, 2018
    Value Hotel Thomson
    8.0
    Excellent
    chin from Malaysia
    Business traveler
    Standard Double (No Window)
    Stayed 1 night in June 2018
    Great place ”
    1. One of the favour hotel every time traveling to Singapore — Value Hotel Thomson. 2. Staffs are helpful & nice. 3. A good location are easy accessible. 4. Value for money! 5. Room is clean and quiet- you can get a nice sweep after worked a day.
    Reviewed December 16, 2018
    Greeting from Value Hotel Thomson, Thank you for your review, We are glad to read that you had a great stay with us and appreciate your compliments on our warm hospitality rendered by our staff. We wish to serve you again in the near future and we look forward to welcome you once again. Regards, Hotel Manager
    Responded December 18, 2018
    Value Hotel Thomson
    7.6
    Very good
    Don from Singapore
    Couple
    Superior Double
    Stayed 1 night in February 2019
    Satisfied with some comment”
    Room cleanliness is great but the air con power is too low, probably due fir servicing. The most annoying factor is the auto shutdown of TV while watching.....should at least provide some instruction to handle the TV setting.
    Reviewed February 09, 2019
    Greeting from Value Hotel Thomson, Thank you for taking your time to write us a review. We value every comments and feedback and will work towards improving our service standards. Thank you for bringing these issues to our attention. We hope that this incident has not marred your overall impression. Please be assured that we have since rectified the issue and are taking steps to ensure that such occurrences would not happen again in the future. Regards, Hotel Manage
    Responded February 15, 2019
    Value Hotel Thomson
    7.2
    Very good
    Lit from Singapore
    Solo traveler
    Standard Double (No Window)
    Stayed 4 nights in January 2019
    Good location ”
    Good location. Easy to get to orchard , Plaza Singapura area just by bus. However facilities a bit lacking. Beach chairs on swimming pool do not have umbrella. A bit hot to sit exposed to the sun directly. Other than that staff overall efficient. Room light spoilt and staff came to repair almost immediately after we called the reception.
    Reviewed February 08, 2019
    Greeting from Value Hotel Thomson, Thank you for your review, We are pleased that you had an enjoyable stay. We are glad to read that you had a great stay with us and appreciate your compliments on the warm hospitality rendered by our staff. We look forward to welcome you once again. Regards, Hotel Manager
    Responded February 09, 2019
    Value Hotel Thomson
    9.6
    Exceptional
    Jie-e from Malaysia
    Couple
    Superior Double
    Stayed 3 nights in September 2018
    Good stay!”
    Had our 3 nights stay at Value Hotel Thomson, the checking in process was fuss free. Frontline staff was helpful, room was clean, the cleaner helps to make up our room daily. It is a good location where bus and mrt are easy accessible. Value for money!
    Reviewed September 14, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback. We are pleased that you had an enjoyable stay. We look forward to welcome you once again. Regards, Hotel Manager
    Responded September 30, 2018
    Value Hotel Thomson
    8.4
    Excellent
    chin from Malaysia
    Business traveler
    Standard Double (No Window)
    Stayed 1 night in May 2018
    Good Hotel to Stay ”
    One of the favour hotel I traveling to Singapore, Staffs are helpful & nice. A good location are easy accessible. Value for money! Room was clean and quiet. I would definitely come back.
    Reviewed February 12, 2019
    Greeting from Value Hotel Thomson, Thank you for taking your time to write us a review. We are glad to read that you had a great stay with us and appreciate your compliments on the warm hospitality rendered by our staff. It was certainly our pleasure to have served you during your stay and we hope to welcome you back for yet another memorable experience. Regards, Hotel Manager
    Responded February 15, 2019
    Value Hotel Thomson
    4.4
    Joon from Singapore
    Couple
    Standard Double (No Window)
    Stayed 2 nights in December 2018
    Unsatisfactory Stay”
    there's no complimentary car parking available for guests, and i ended up paying so much for my car parking fees for my two nights stay at the hotel. there are only 4 complimentary guests lots on level 1 available and if its occupied, guests had to park in the private multi-storey parking which is chargeable. Needless to say, I never had the chance to park at level one. On the second night, there were two white lots on level 1, with one car parked in the middle of the two lots. when i informed the front desk, they told me the lots were reserved for staff. the room felt damped and cigarette smoke smell. overall unsatisfactory experience.
    Reviewed January 28, 2019
    Greeting from Value Hotel Thomson, Thank you for your review, We regret to learn that your stay with us was less than satisfactory. We take pride in providing the best service possible to our guests. Please be assured that we have since rectified the issue and are taking steps to ensure that such occurrences would not happen again in the future. We do hope you give us an opportunity to serve you better during your next stay Regards, Hotel Manager
    Responded February 03, 2019
    Value Hotel Thomson
    4.8
    Alex from Australia
    Couple
    Standard Double (No Window)
    Stayed 5 nights in December 2018
    Christmas Stay 2018”
    We had to book here at short notice after Aaron (Airbnb) cancelled a booking made six months ago and a day before we were due to occupy offered inferior accommodation at unsuitable locations. Apparently he does this often. The Value was well located for our purposes but the room was very small as is the en-suite. Our main disappointments were a TV that we could not turn on and off, a basin plug that jammed in the drain when used. The staff did not take our requests seriously and tried to brush us off until after their shift ended. It took three days to get a functional TV. The plug was not replaced with a usable one, it was just pulled out and left on a shelf. We returned one night and found we had no towels. The room was not made up on Christmas Day. No usable tea or coffee was provided. The three satchets provided over five days were contaminated with sugar and creamer. Management and staff would have to lift their game before we could recommend this establishment.
    Reviewed December 27, 2018
    Greeting from Value Hotel Thomson, Thank you for your review, We are deeply embarrassed to hear that we did not provide the best possible service. We value every comments and feedback and will work towards improving our service standards. Once again we sincerely hope that this isolated experience does not mar your impression of the hotel and that you will give us another opportunity to impress you with our commitment to continual improvement. We hope we will be given an opportunity to welcome you back in the near future. Regards, Hotel Manager
    Responded January 04, 2019
    Value Hotel Thomson
    7.6
    Very good
    chin from Malaysia
    Business traveler
    Superior Twin
    Stayed 2 nights in November 2018
    Great to stay”
    1. One of the favour hotel every time traveling to Singapore — Value Hotel Thomson. 2. Staffs are helpful & nice. 3. A good location are easy accessible. 4. Value for money! 5. Room is clean and quiet- you can get a nice sweep after worked a day.
    Reviewed December 16, 2018
    Greeting from Value Hotel Thomson, Thank you for your review, We are glad to read that you had a great stay with us and appreciate your compliments on our warm hospitality rendered by our staff. We wish to serve you again in the near future and we look forward to welcome you once again. Regards, Hotel Manager
    Responded December 18, 2018
    Value Hotel Thomson
    6.8
    Good
    Chai from Singapore
    Solo traveler
    Standard Double (No Window)
    Stayed 1 night in January 2019
    Good”
    The room is clean.
    Reviewed February 08, 2019
    Greeting from Value Hotel Thomson, Thank you for your review, We are pleased that you had an enjoyable stay. We look forward to welcome you once again. Regards, Hotel Manager
    Responded February 09, 2019
    Value Hotel Thomson
    6.8
    Good
    Chai from Singapore
    Solo traveler
    Standard Double (No Window)
    Stayed 2 nights in January 2019
    Good”
    The room is clean.
    Reviewed February 08, 2019
    Greeting from Value Hotel Thomson, Thank you for your review, We are pleased that you had an enjoyable stay. We look forward to welcome you once again. Regards, Hotel Manager
    Responded February 09, 2019
    Value Hotel Thomson
    9.6
    Exceptional
    Andreas from Indonesia
    Solo traveler
    Standard Double No Window
    Stayed 3 nights in November 2018
    Overall a very good and enjoyable stay”
    Overall was my stay in Value Hotel Thomson a very good und enjoyable one. The staffs are very nice, informative and welcoming. There is a lot of restaurants and shops around the hotel. Transport is also actually not a very big problem for me, with shuttle-bus, public buses or MRT-Stations (Novena or Toa Payoh) readily available within a few minutes walk.
    Reviewed November 12, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback, We are pleased that you had an enjoyable stay. We look forward to welcome you once again. Regards,. Hotel Manager
    Responded November 17, 2018
    Value Hotel Thomson
    3.6
    benoit from Malaysia
    Business traveler
    Standard Double (No Window)
    Stayed 1 night in October 2018
    Very bad hotel”
    I had based our bookings (2 bookings) on the review and ranking of this hotel. And unfortunately it doesn't match at all. The checkin was fast but the staffs unfriendly. The room was not very clean... very suspect stains on the floor and the door frames were mouldy. It was extremly noisy. You can hear your neighboors and all the tourists screaming and running thru the corridors at all time. Without earplugs, there is noway to sleep. The breakfast place is terrible and the lady boss there is totally lacking of respect toward the customers. This hotel had turn into a sleeping factory for chinese and indian low cost tourists travelling in group. None of the staffs care of the well beeing of the guests. Never again!
    Reviewed October 19, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback. We regret to learn that your stay with us was less than satisfactory. We take pride in providing the best service possible to our guests. Please accept our sincerest apologies. Please be assured that we have since rectified the issue and are taking steps to ensure that such occurrences would not happen again in the future. We hope that you will allow us another opportunity to host you again. Regards, Hotel Manager
    Responded October 30, 2018
    Value Hotel Thomson
    3.6
    Marilyn from Malaysia
    Business traveler
    Standard Double No Window
    Stayed 3 nights in April 2018
    Acceptable”
    This room is more suitable for 1 adult and 1 children. For the price paid which is equivalent to almost RM 330 per night in Malaysia, this room is quite a disaster. For single traveller the space is fine, more than that please think twice before booking. i had booked 6 rooms for myself and few of my friends, truly a disappointment.
    Reviewed October 06, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback. We are disappointed to learn that the size of the room you have booked and stayed in is not up to your expectation. Our rooms, though compact, have been designed with guests’ comfort in mind to ensure that each space is well utilized. We hope that you will allow us another opportunity to host you again. Regards, Hotel Manager
    Responded October 12, 2018
    Value Hotel Thomson
    3.6
    Marilyn from Malaysia
    Business traveler
    Stayed 1 night in April 2018
    Acceptable”
    This room is more suitable for 1 adult and 1 children. For the price paid which is equivalent to almost RM 330 per night in Malaysia, this room is quite a disaster. For single traveller the space is fine, more than that please think twice before booking. i had booked 6 rooms for myself and few of my friends, truly a disappointment.
    Reviewed October 06, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback. We are disappointed to learn that the size of the room you have booked and stayed in is not up to your expectation. Our rooms, though compact, have been designed with guests’ comfort in mind to ensure that each space is well utilized. We hope that you will allow us another opportunity to host you again. Regards, Hotel Manager
    Responded October 12, 2018
    Value Hotel Thomson
    3.6
    Marilyn from Malaysia
    Business traveler
    Superior Double Room
    Stayed 3 nights in April 2018
    Acceptable”
    This room is more suitable for 1 adult and 1 children. For the price paid which is equivalent to almost RM 330 per night in Malaysia, this room is quite a disaster. For single traveller the space is fine, more than that please think twice before booking. i had booked 6 rooms for myself and few of my friends, truly a disappointment.
    Reviewed October 06, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback. We are disappointed to learn that the size of the room you have booked and stayed in is not up to your expectation. Our rooms, though compact, have been designed with guests’ comfort in mind to ensure that each space is well utilized. We hope that you will allow us another opportunity to host you again. Regards, Hotel Manager
    Responded October 12, 2018
    Value Hotel Thomson
    4.0
    Marilyn from Malaysia
    Business traveler
    Superior Double
    Stayed 1 night in April 2018
    Acceptable”
    This room is more suitable for 1 adult and 1 children. For the price paid which is equivalent to almost RM 330 per night in Malaysia, this room is quite a disaster. For single traveller the space is fine, more than that please think twice before booking. i had booked 6 rooms for myself and few of my friends, truly a disappointment.
    Reviewed October 06, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback. We are disappointed to learn that the size of the room you have booked and stayed in is not up to your expectation. Our rooms, though compact, have been designed with guests’ comfort in mind to ensure that each space is well utilized. We hope that you will allow us another opportunity to host you again. Regards, Hotel Manager
    Responded October 12, 2018
    Value Hotel Thomson
    4.0
    Marilyn from Malaysia
    Solo traveler
    Standard Double No Window
    Stayed 1 night in April 2018
    Acceptable”
    This room is more suitable for 1 adult and 1 children. For the price paid which is equivalent to almost RM 330 per night in Malaysia, this room is quite a disaster. For single traveller the space is fine, more than that please think twice before booking. i had booked 6 rooms for myself and few of my friends, truly a disappointment.
    Reviewed October 06, 2018
    Greeting from Value Hotel Thomson, Thank you for your comment and feedback. We are disappointed to learn that the size of the room you have booked and stayed in is not up to your expectation. Our rooms, though compact, have been designed with guests’ comfort in mind to ensure that each space is well utilized. We hope that you will allow us another opportunity to host you again. Regards, Hotel Manager
    Responded October 12, 2018
    Value Hotel Thomson
    12345
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    Value Hotel Thomson
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    • Very good location
    • Orchard Road
    • Novena MRT Station is within 0.72 km