Vasa Hotel Surabaya
Enjoy all that Surabaya has to offer with a stay at Vasa Hotel Surabaya. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that Vasa Hotel Surabaya has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Vasa Hotel Surabaya.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Vasa Hotel Surabaya provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Vasa Hotel Surabaya are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Vasa Hotel Surabaya. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Vasa Hotel Surabaya including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Vasa Hotel Surabaya. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 5.2 km away.
Reasons to stay here
Find incredible value for money here, which is ranked better than 91% of the city's accommodation.
Compared to other accommodations in Surabaya, facilities here are rated higher than 94% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 95% of other accommodations in the city.
Great Friendly Staff with 5 Star Facilities”
The lobby was cutely decorated with a Christmas theme due to the holiday season. The noise level, however, was a little high due to several weddings happening at the same time. This is understandable as it was probably wedding season. The staff was really great and made our stay very enjoyable. They were friendly and professional, always smiling and willing to help with any requests. The room was spacious and had very comfortable bed linens. The bathroom design was spacious and allowed for separate showers and toilets. The breakfast buffet was delicious and diverse, making for really good value for money. The hotel itself is located strategically to many good restaurants and massage parlours. 88 Family Reflexology, only a 1km away, was the cheapest massage I ever had with skilled masseuse! Overall, a great stay with good value for money.
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Dear Johnny , Thank you for choosing our hotel as your accommodation for you and your family. We are happy to know that your overall stay experience at our hotel can exceed your expectation. Your positive feedback will surely passed to our associate to boost up their confidence. We definitely look forward for welcoming you back in near future. Best Regards , C. Paul Marcomm Manager
Great value for money and great services”
It was a very pleasant stay at vasa hotel, spacious room (i loved the harman kardon music player in the room), good facilities (especially the kids playground, i seldom found this in other hotel), not too expensive (greay deals from agoda), very pleasant experience at the breakfast time and the food was good (very good set up using the ballroom instead the restaurant for breakfast anticipated the crowd during the new year holiday), overall it was good, will surely go back and stay again next time. My only cons was just the checking in period was too long, it was ubderstandable due to the hotel guests came together and checked in at the same time, it was a new years eve period, but i wished the hotel could anticipated better next time. Anything else was all good, great job!
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Dear Fendi , We very much appreciate your review regarding your stay at Vasa Hotel Surabaya. It is always a pleasure to receive positive feedback. We will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards , C. Paul Marcomm Manager
Awesome Stay!”
Staff are very nice, friendly and helpful! Hotel is very new and I love the interior! Room is spectacular and even provided with bluetooth speakers! Very cozy and spacious room. Toilet is very clean and spacious! The beds are superb and really comfortable! Breakfast is good and with a wide variety! Overall, a stay that is value for money and with comfort!
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Dear Huai, Thank you for taking the time reviewing our hotel through Agoda site. We are proud to learn that our staff, our elegant interior guestroom can make your stay even better. We definitely look forward to welcoming you back at Vasa Hotel Surabaya in the near future. Sincerely Yours, C. Paul Marcomm Manager
Excellent security, feel safe for Lady Solo Traveler”
This was my first time in Surabaya to attend Intensive Workshop. As a lady, safety is my top priority especially I was a solo traveler! When I entered the hotel lobby hall, this hotel has security machine to check everyone's bag and luggage. This hotel has more than 3000 CCTV and the staff were so thoughtful whereby I could change small note at their Front Desk. After I arrived into the room I requested, 1 hour later the HouseKeeper Department will phone call into my room and checked whether everything was ok for me. I highly recommended this hotel to Lady Solo Traveler!
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Dear ZOEY, We very much appreciate your review through Agoda site. It is our commitment to exceeding guest satisfaction while visiting at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Yours Sincerely, C. Paul Marcomm Manager
amazing hotel”
honestly one of the best hotels and most worth for money at that. The staff were really nice and the hotel was so amazing. Japanese toilets that making your toilet experience a 10/10 and the beds and pillows were beyond comfortable. The staff were super friendly and helpful and spoke English. really 10/10
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Very nice housekeeping staff”
Wide selections of breakfast. 30minutes from airport. Near shopping malls. The staffs are nice, especially the housekeeping staff name Unda, he did make my room very clean, and left a note wishing me a pleasant stay and a bird folded with towel. Thats really made my day.
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Dear TARSIM, Thank you for your wonderful review during your last visit to Vasa Hotel Surabaya. We are extremely delighted to read your kind feedback, as we always strive to exceed our guests' expectations. We're looking forward to serve you again on your next trip to Surabaya. Sincerely yours, C. Paul Marcomm Manager
New hotel! ”
Seems like a new hotel to us. Beautiful lobby with chandeliers lights. We had a late check in and our King bed size room were fully booked :(. Fortunately, the hotel upgraded us for free to a one bed room apartment! It was a very big room except it seems abit dusty to us as my other half was sneezing all the way. Might be due to no one staying for awhile. Nevertheless, great stay at Vasa and would highly recommend to stay again!
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Dear SER, Thank you for sharing the review of your recent visit with us. Your review is truly valuable in helping us maintain excellent service to guests and in ensuring that your expectations met on each visit. We look forward to welcoming you back at Vasa Hotel Surabaya. Yours Sincerely, C. Paul Marcomm Manager
Fantastic hotel with great service!”
Hotel room was very spacious and clean. Staff were attentive and provided excellent service. I enjoyed my stay here and would certainly stay here again during my next trip to Surabaya!
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Dear Nicole , Thank you for sharing the review of your recent visit with us. Your opinion is truly valuable in helping us maintain excellent service to guests and in ensuring that your expectations met on each visit. Please be assured that your feedback has been shared with concerned departments, as we believe that your memorable experience will be one of our motivation in continuously delivering service to our guests. We look forward to welcoming you back at Vasa Hotel Surabaya. Yours Sincerely, C. Paul Marcomm Manager
Exceptional”
It was my second time here. Happy with the service (staff friendlines and response) and hotel condition (clean and comfy). The small sticker "sanitize passed" at the door handle is a nice yet important message. Should improve the parking acc
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Lovely 5 stars hotel in West Surabaya”
Cant say anything much beside nice and comfortable hotel with great breakfast and nice value of money. Keep up the good works, been to this hotel for several times already!
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good stay”
stay in here for a night and its amazing. this place is clean and the room is quite large. The breakfast is good. easy check in and checkout
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Dear caroline, Thank you for leaving us such wonderful words. We are delighted to know that you had enjoyed your stay experience at Vasa Hotel Surabaya. Your kind remarks have also been shared with the team, thank you so much for this. We look forward to serving you again soon before too long. Warm Regards, Rendy Kurniawan Resident Manager
Fantastic stay”
Everything was perfect. The room service was amazing. Staff at reception was very helpful. The most hospitable clean-up room guy I ever saw my entire life left us a nice note every morning with cute animal towel decorations. One day it was a dog, the other time was elephant. Wonderful experience. The staff at the executive lounge was very warm, they even bother to learn our name. Highly recommended. This is our second stay with them and we'll definitely coming back. They've made us feeling special.
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Dear Jimmy, Thank you for sharing this constructive review. I am pleased to know that our commitment to providing an excellent hospitality service has provided you with a very comfortable stay on your recent visit and appreciate your feedback. Also, it gladdens us to know that you took advantage of our services and facilities. Please be assured that your feedback is shared with the team for our consistent improvement. We look forward to the opportunity to welcome you back to Vasa Hotel Surabaya. Sincerely Yours, C. Paul Marcomm Manager
GOOD PLACE AND FRIENDLY STAFF”
We decided to come here just to transit before going to Bali for our honeymoon. However, the hotel really really provided us with a honeymoon surprises in the room and we really really appreciated it :) Ended up we didn't felt like a transit at all <3 Definitely will come back if we ever going to Surabaya again, Thank you Vasa!
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Nice hotel”
Every thing is great, plus they have a nice playground for kids. You dont have to go anywhere to entertain the kids. The apartment room size is spacious, electric stove is provided which a plus when you travel with baby
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Dear Selvi , We very much appreciate your review regarding your stay at Vasa Hotel Surabaya. We are delighted to read that you had an excellent stay. It is our commitment to exceed guest satisfaction while staying at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards , C. Paul Marcomm Manager
Nice Gym Facilities”
Very Nice Hotel and the Price is very Worth Value for Money the Gym facilities is very complete and clean with a very nice Rest Room Love It
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Dear Princip, Thank you for sharing the review of your recent visit with us. Your review is truly valuable in helping us maintain excellent service to guests and in ensuring that your expectations met on each visit. We look forward to welcoming you back at Vasa Hotel Surabaya. Yours Sincerely, C. Paul Marcomm Manager
Exceptional”
Entire staff made my stay homely, comfortable and also memorable Particularly would like to appreciate the care taken and services provided by Manager Vicky and lounge staff Febby, Randy and Indah
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Dear Vanka, Thank you for your positive feedback. We are delighted to hear that you have some uplifting downtime enjoying the staycation in our 5-star hotel. There is nothing more satisfying than to hear that you had a relaxing stay and were pleased with the facilities and services, especially our staff Mr.Vicky, Febby, Randy, and Indah would be happy to hear your compliment. We certainly look forward to welcoming you back for another #vasamoments stay. Sincerely yours, C. Paul Marcomm Manager
Exceptional”
The room was clean with big bathroom.. but the pool was small.. they had kids playground which was okay.. with the jungle gym
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Hotel just like home”
All hotel staffs are very friendly and make me feel i am judt at home very clean and comfortable
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Enjoyable Business Trip”
Located in strategic location near Mayjen Sungkono & Pakuwon area, Vasa Hotel also provide excellent facilities and services. High quality F&B esp. the Bar at the Lobby which also serving alcoholic beverages. Nice!
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Dear Marcel, Thank you for leaving us such a wonderful word. We are delighted to know that you had enjoyed your stay and dining experience at Vasa Hotel Surabaya. Your kind remarks have also been shared with the team, thank you so much for this. We look forward to serving you again soon before too long. Warm Regards, Rendy Kurniawan Resident Manager
The room was clean and tidy. Room service was good. All staffs were friendly and helpful. ”
The food was good with many variety. Overall my stay was enjoyable. Executive Lounge manager Mr. Bobby and his team are the best I ever met in a hotel ..you feel like u r with family.
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Dear Yassir , Thank you for choosing Vasa Hotel Surabaya as your accommodation for you and your family. We are happy to know that your overall stay experience at our hotel can exceed your expectation especially our variety and quality of food. Thank you for your positive feedback will surely be passed to our associate to boost up their confidence, especially for Mr Bobby and team, as we believe that your memorable experience will be one of our motivation in continuously delivering service to our guests. We definitely look forward to welcoming you back in near future. Your Sincerely, C. Paul Marcomm Manager