8.8
Excellent
3.7% this month
/10
(1,637 reviews)See what guests said
Housekeeping57
Breakfast37
Food & Dining10
See map
8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya Town Square 3.59 km
Surabaya's Zoo 4.44 km
Bungkul Park 4.55 km
Tunjungan Plaza 5.23 km
Monkasel (Submarine Monument) 5.69 km
Masjid Nasional Al Akbar Surabaya 5.89 km
Tugu Pahlawan 6.18 km
Sampoerna Museum 7.27 km
Suramadu National Bridge 7.39 km
Pakuwon Food Festival 11.45 km
Nearby landmarks
Golden City Mall 1 km
Consulate of Belgium 1.08 km
Bukit Darmo Golf 1.18 km
Graha Family Golf 1.5 km
Golden City Mal 1.71 km
Embassy of China 1.91 km
Desperados Bar 1.94 km
Lenmarc Mall 1.99 km
Rumah Sakit Umum Mitra Keluarga 2.25 km
Suroboyo Bridge 2.36 km
Vasa Hotel Surabaya

"I highly recommended this hotel to Lady Solo Traveler!"

ZOEY - July 14, 2019

Select King Room - Bed Vasa Hotel Surabaya
Lobby Vasa Hotel Surabaya
Lobby Vasa Hotel Surabaya
See all 64 photos
Removed from saved list
Free Wi-Fi

Vasa Hotel Surabaya

Jl. HR. Muhammad No.31, Surabaya 60189, Indonesia,, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 1,637 reviews
Fantastic breakfast
98% positive mentions
Exceptional cleanliness
9.1 rating for cleanliness
Exceptional reputation
Recommended by 90% of guests
Excellent service
8.9 rating for service

This hotel comes well recommended as one of the new hotels in the city.

Pay | January 15, 2020

As a lady, safety is my top priority especially I was a solo traveler!

ZOEY | July 14, 2019

Location is good Room is clean Staff very attentive Will stay again

sektino | January 20, 2020

Thank you for upgrading the room type is large and comfortable.

SHU | August 22, 2019

Staff were all very friendly, genuinely nice and courteous.

Ling | November 25, 2019

Facilities such as outdoor pool, fitness centre were great!

Ling | November 25, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.8
Distance to city center10 km
Location rating8.7
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Vasa Hotel Surabaya

Three Bedroom Apartment
Three Bedroom Apartment
...
  • Room size: 132 m²/1421 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Two - Bedroom Apartment
Two - Bedroom Apartment
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
One-Bedroom Apartment
One-Bedroom Apartment
...
  • Room size: 66 m²/710 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Glacier Suite
Glacier Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Breccia Suite
Breccia Suite
...
  • Room size: 69 m²/743 ft²
  • City view
Enter dates to see prices
Executive King Room - Club Lounge Access Included
Executive King Room - Club Lounge Access Included
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Twin Room
Premium Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premium King Room
Premium King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Twin Room - Club Lounge Access Included
Executive Twin Room - Club Lounge Access Included
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Select King Room
Select King Room
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Vasa Hotel Surabaya?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Vasa Hotel Surabaya?

Vasa Hotel Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 375000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Vasa Hotel Surabaya has a car park available for guests. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Vasa Hotel Surabaya?

Vasa Hotel Surabaya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map
Explore the neighborhood

What people love about Vasa Hotel Surabaya

  • 9.6
    Exceptional

    "This is one of the best hotel I ever stayed."

    Grace

    |

    February 19, 2020

  • 9.6
    Exceptional
    Spaciousness

    "The room is spacious enough and very modern."

    Grace

    |

    February 19, 2020

  • 10.0
    Exceptional
    Staff 

    "Great hotel, very clean and friendly staff."

    SW

    |

    October 29, 2019

Property ranking|Compared to 706 Surabaya properties
See all rankings
Review score - United States
9.8/10
Room size
55 sqm.
Cleanliness score
9.1/10
Service score
8.9/10
Better than
99
%
of Surabaya properties
Bigger than
97
%
of Surabaya properties
Better than
96
%
of Surabaya properties
Better than
94
%
of Surabaya properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.8
Excellent
1,637 reviews
Cleanliness
9.1
Facilities
8.7
Location
8.7
Read all reviews >
What travelers say they love:
Really enjoyed the variety of breakfast options.
Grace from United Arab Emirates
Couple
More about Vasa Hotel Surabaya

More about Vasa Hotel Surabaya

Located in the lovely area of Dukuh Pakis, Vasa Hotel Surabaya enjoys a commanding position in the shopping, business, restaurants hub of Surabaya. The hotel is not too far from the city center: just 10 km away, and it normally takes about 45 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Vasa Hotel Surabaya, the excellent service and superior facilities make for an unforgettable stay. 24-hour room service, 24-hour security, daily housekeeping, free Wi-Fi in all rooms, taxi service are just a few of the facilities that set Vasa Hotel Surabaya apart from other hotels in the city.

Vasa Hotel Surabaya is home to 388 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror. The complete list of recreational facilities is available at the hotel, including fitness center, golf course (within 3 km), outdoor pool, children's playground, kids club. With an ideal location and facilities to match, Vasa Hotel Surabaya hits the spot in many ways.

Show less

Most talked about facilities

Breakfast
56 mentions
Housekeeping
36 mentions
Food & Dining
18 mentions
Swimming Pool
14 mentions

What they offer

7.2
Very good
Cleanliness

"Cleaness of the room and the service are good."

Harry

|

September 2, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Vasa Hotel Surabaya from real guests

Overall rating
8.8
Excellent
From 1637 reviews
9.6Room comfort and quality
9.0Cleanliness
8.8Service
Agoda Reviews (1592)Booking.com Reviews (45)
Rating via Agoda8.8
/
10
Cleanliness9.1
Facilities8.7
Location8.7
Service8.9
Value for money8.8
High score for Surabaya
Rating
9+ Exceptional (282)
8-9 Excellent (101)
7-8 Very Good (102)
6-7 Good (15)
<6 Below Expectation (38)
Time of the year
Mar - May (108)
Jun - Aug (142)
Sep - Nov (106)
Dec - Feb (182)
Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
All guests (1592)
All room types
All languages

Show reviews that mention 

Showing 538 verified guest comments
12345
8.4
Excellent
Raditha from Indonesia
Family with young children
Executive King Room - Club Lounge Access Included
Stayed 1 night in April 2018

I've made the right decision staying in Vasa Hotel”

It was a pleasure to spend our staycation in Vasa Hotel Surabaya. I booked an executive room, because the website said that we will get 2 single bed and one double bed, as I traveled with 8 y.o and 1 y.o children. However, when we got there, there were only 1 super king bed and 1 sofa bed. But We were not that disappointed because the room was good, clean, and the bed arrangement (with super wide king bed) was enough for us. We also got complimentary fruit basket, access to executive lounge, evening cocktail, etc. However, the swimming pool is not that big for 5-star hotel. Overall we are really satisfied with the service of Vasa Hotel Surabaya and will definitely be back there.

Reviewed April 16, 2018

Dear Raditha , Thank you for choosing our hotel as your accommodation for you and your family. We are happy to know that your overall stay experience at our hotel can exceed your expectation. Your positive feedback will surely passed to our associate to boost up their confidence. We definitely look forward for welcoming you back in near future. Best Regards , C. Paul Marcomm Manager

Responded January 14, 2019
Vasa Hotel Surabaya
8.8
Excellent
Edo from Netherlands
Business traveler
Select Twin Room
Stayed 1 night in September 2019

good hotel, no special introduction necessary”

The Vasa Hotel is a well known and good hotel in Surabaya. One of my favourites. The reception works professionally, with good explanations. So it takes a little time, but then you know all you want to know. The rooms are modern and nice with enough amenities. The pool is nice , be warned it is a not smoking area. Smoking rooms are availlable, so no problem. The breakfast is excellent, with many choices for both westerners as asian alike. The parking and parking system is some special, but and it is better to take and deliver your suitcases in the front. The security should do more efforts when you leave the hotel because it is a busy road. Be careful with the motorcycles passing. Further - again. worthwile ton stay. Will come back.

Reviewed September 13, 2019

Dear Edo, Thank you for sharing the review of your recent visit with us. Your review is truly valuable in helping us maintain excellent service to guests and in ensuring that your expectations met on each visit. We look forward to welcoming you back at Vasa Hotel Surabaya. Yours Sincerely, C. Paul Marcomm Manager

Responded October 14, 2019
Vasa Hotel Surabaya
10.0
Exceptional
Fendi from Indonesia
Family with young children
Select King Room
Stayed 1 night in December 2018

Great value for money and great services”

It was a very pleasant stay at vasa hotel, spacious room (i loved the harman kardon music player in the room), good facilities (especially the kids playground, i seldom found this in other hotel), not too expensive (greay deals from agoda), very pleasant experience at the breakfast time and the food was good (very good set up using the ballroom instead the restaurant for breakfast anticipated the crowd during the new year holiday), overall it was good, will surely go back and stay again next time. My only cons was just the checking in period was too long, it was ubderstandable due to the hotel guests came together and checked in at the same time, it was a new years eve period, but i wished the hotel could anticipated better next time. Anything else was all good, great job!

Reviewed January 02, 2019

Dear Fendi , We very much appreciate your review regarding your stay at Vasa Hotel Surabaya. It is always a pleasure to receive positive feedback. We will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards , C. Paul Marcomm Manager

Responded January 09, 2019
Vasa Hotel Surabaya
9.6
Exceptional
Irene from Indonesia
Group
Select King Room
Stayed 1 night in August 2018

wrong front desk in charge, room is big and soundproof, breakfast is awesome, ”

This is a new hotel. The room is big, bathroom is clean, towel looks like new. The bed and pillow are very comfy. Also the room is soundproof. Breakfast is a must. They have various option, and super delicious. usually in other hotel, breakfast taste is so bland., but not in Vasa. great FNB team. For check in they just open 2 counter, while I saw one staff name Dion is behind the empty desk, so I asked and he doesn’t even bother me, not give instruction at all to wait or anything else, like he is not in a good mood. I dont understand why hotel management put this person in check in counter. with other staff Fajar and Retno, the check in and check out process are awesome. thank you vasa hotel. I will comeback but not with staff name Dion for my check in :)

Reviewed August 09, 2018

Dear Irene , Thank you for your rave review! It such a pleasure to know that you enjoyed your stay. We do apologize for the inconvenience. We will share your feedback to department concern for their future improvement. If you have time to visit Surabaya again in near future, please do not hesitate to contact our team again. Best regards , C. Paul Marcomm Manager

Responded January 10, 2019
Vasa Hotel Surabaya
10.0
Exceptional
Lia from United States
Family with young children
Select King Room
Stayed 1 night in July 2018

OUTSTANDING SERVICE & FACILITIES!!!”

Let me just say, This hotel deserve more than 5 stars review!! From the very beginning we were checked in with the guest relation (Lala) then waiting in the executive lounge and got a very warm welcome from Made (Executive Lounge Manager) and the rest of the executive lounge staff for example Indah, they were all went above and beyond their duty to showed a tremendously five stars hotel’s hospitality. Made our son’s first bday unforgetable and our stay in Indonesia very memorable. Thank you Vasa Hotel & the crews!! Keep the great work, definitely gonna recommend this hotel to the rest our acquaintance in US.

Reviewed July 24, 2018

Dear Lia , Thank you for sharing this constructive review, and thank you for your kind remarks towards Made and Indah. I am pleased to know that our commitment in providing a very comfortable stay on your recent visit. Please be assured that your feedback is shared with the team for our consistent improvement. We look forward to the opportunity to welcome you back to Vasa Hotel Surabaya in the near future. Best regards , C. Paul Marcomm Manager

Responded January 10, 2019
Vasa Hotel Surabaya
10.0
Exceptional
Sherly from Indonesia
Solo traveler
Stayed 1 night in November 2017

Excellent hotel”

Actually i couldn't go to surabaya because of family matters. But my husband go to surabaya and stayed at Vasa hotel. He said this hotel was excellent. Everything was nice and clean, also very spacious. By the way i booked suite room for my husband

Reviewed November 30, 2017

Dear Sherly , Thank you for reviewing your recent stay at Vasa Hotel Surabaya. We are happy to know that our facilities and services can make your stay even more memorable. Your feedback will surely passed to concerned department for their future improvement. Once again, thank you for staying with us and we definitely look forward to welcoming you back in near future. Best regards , C, Paul Marcomm Manager

Responded January 15, 2019
Vasa Hotel Surabaya
9.2
Exceptional
Alma
Group
Two - Bedroom Apartment
Stayed 5 nights in December 2018

Good choice for family”

It was a great experience to stay in Vasa Hotel. This is my second time to stay in Vasa. I prefer to stay in two bedroom apartment because I went with my family so we need bigger spaces. I enjoyed most of my time in Vasa but there is something that Vasa need to improve, the thing is their bathroom quality. This is my second time but I experienced the same problem as I stay for the first time. The bathroom is quite smell. I called the technician but nothing is improve. But except that, nothing to worry about 😁

Reviewed January 03, 2019

Dear Alma , Thank you for taking time to share the review of your stay with us. Your feedback is valuable for our continuous improvements, and please be assured that they have been passed to the concerned departments. We sincerely apologize for the encountered inconvenience during your stay. We look forward to welcoming you back to Vasa Hotel Surabaya. Best Regards , C. Paul Marcomm Manager

Responded January 09, 2019
Vasa Hotel Surabaya
9.6
Exceptional
Raymond from Indonesia
Group
Select King Room
Stayed 1 night in August 2018

Luxury Hotel with affordable price”

We are group of 6 booked 3 rooms at Vasa. Lobby a bit crowded when we were check in because there was a government event. We have to wait for 2 hours before we get our room. With no expectation , we really surprised with the room design. Very modern and luxurious , but affordable price. The breakfast was super good and definitely will back again if we come to Surabaya ...

Reviewed October 05, 2018

Dear Raymond , Thank you for your rave review! It's such a pleasure to know that your overall stay experience at Vasa Hotel Surabaya a memorable ones. We can't wait to welcoming you back in the future. Best regards , C. Paul Marcomm Manager

Responded January 10, 2019
Vasa Hotel Surabaya
9.2
Exceptional
raymond from Indonesia
Business traveler
Select King Room
Stayed 1 night in August 2019

A good hotel for business trip to Surabaya”

Vasa Hotel is an excellent hotel, especially for business trip to Surabaya. The room is spacious and nice. Breakfast is excellent and all required facilities are there. Sure, will be back !

Reviewed August 13, 2019

Dear raymond, It was an absolute delight to welcome you at Vasa Hotel Surabaya. Thank you for reviewing your recent stay regarding your stay experience. We are happy to know that our services, facilities, and breakfast can make your stay even more memorable. Your feedback will surely be passed to the concerned department for their future improvement. Once again, thank you for staying with us and we definitely look forward to welcoming you back in the near future. Sincerely, C. Paul Marcomm Manager

Responded August 27, 2019
Vasa Hotel Surabaya
8.8
Excellent
Eric from Indonesia
Solo traveler
Select Twin Room
Stayed 1 night in December 2018

Best Hotel In Surabaya”

Hotel service was excellent, friendly staff, fast respond ,and comfortable room. Thing that make me miss this hotel is the the mattress and the pillow its really soft and comfortable for sleep. and the fast respond for the staff. how ever, the thing that need to improve its the breakfast food quality, variety and the food product its down grade compare from previously when i stay at vasa hotel in march 2018. The rest of it Excellent

Reviewed December 21, 2018

Dear Eric , Thank you for choosing our hotel as your accommodation for you and your family. We are happy to know that your overall stay experience at our hotel can exceed your expectation. Your positive feedback will surely passed to our associate to boost up their confidence. We definitely look forward for welcoming you back in near future. Best Regards , C. Paul Marcomm Manager

Responded January 09, 2019
Vasa Hotel Surabaya
10.0
Exceptional
SER from Singapore
Couple
Select King Room
Stayed 1 night in May 2019

New hotel! ”

Seems like a new hotel to us. Beautiful lobby with chandeliers lights. We had a late check in and our King bed size room were fully booked :(. Fortunately, the hotel upgraded us for free to a one bed room apartment! It was a very big room except it seems abit dusty to us as my other half was sneezing all the way. Might be due to no one staying for awhile. Nevertheless, great stay at Vasa and would highly recommend to stay again!

Reviewed May 27, 2019

Dear SER, Thank you for sharing the review of your recent visit with us. Your review is truly valuable in helping us maintain excellent service to guests and in ensuring that your expectations met on each visit. We look forward to welcoming you back at Vasa Hotel Surabaya. Yours Sincerely, C. Paul Marcomm Manager

Responded June 01, 2019
Vasa Hotel Surabaya
8.4
Excellent
rizky from Indonesia
Business traveler
Select King Room
Stayed 1 night in August 2018

It’s really big hotel, with lovely town view from 26 floow”

I stayed at vasa hotel for 1 night, i heard it is a new hotel in town. It’s really big hotel, we stayed on 26th floor It’s really clean, smells good, beautiful design, the lobby is awesome, i can see a town landscape from my window, even i can see jembatan suramadu #awesome U can exercise at the gym, and it was good gym. The breakfast is good, the taste is not strong, but still like it What made me dissapointed are: The coolbar is broken, it’s not cold, so my cake become bad the next morning No bathtub

Reviewed August 16, 2018

Dear rizky , Thank you for taking time to share the review of your stay with us. Your feedback is valuable for our continuous improvements, and please be assured that they have been passed to the concerned departments. We sincerely apologize for the encountered inconvenience during your stay. We look forward to welcoming you back to Vasa Hotel Surabaya. Best regards , C. Paul Marcomm Manager

Responded January 10, 2019
Vasa Hotel Surabaya
10.0
Exceptional
I from Indonesia
Business traveler
Select King Room
Stayed 1 night in May 2018

Awesome!”

2 thumbs up for Vasa Hotel Surabaya, everything was great, will definitely come back again.

Reviewed May 08, 2018

Dear I , Thank you for reviewing your recent stay at Vasa Hotel Surabaya. We are happy to know that our interior design can make your stay even more memorable. Your feedback will surely passed to concerned department for their future improvement. Once again, thank you for staying with us and we definitely look forward to welcoming you back in near future. Best regards , C. Paul Marcomm Manager

Responded January 14, 2019
Vasa Hotel Surabaya
8.4
Excellent
March from Indonesia
Family with young children
Three Bedroom Apartment
Stayed 2 nights in May 2018

nice new hotel”

hotel lobby is classy and cosy. Well decorated with quality materials used. Apartment room is also very nicely decorated, using all quality electronics such as coffee machine and microwave. Breakfast has got quite a wide variety and food taste is alright. Staff in breakfast is not well organised. Other guests will take your table. Overall very satisfied with the stay in Vasa hotel

Reviewed May 14, 2018

Dear March , Thank you for taking time to share the review of your stay with us. We are happy to know that your overall stay experience at our hotel can exceed your expectation. Your feedback is valuable for our continuous improvements, and please be assured that they have been passed to the concerned departments. We sincerely apologize for the encountered inconvenience during your stay. We look forward to welcoming you back to Vasa Hotel Surabaya. Best regards , C. Paul Marcomm Manager

Responded January 11, 2019
Vasa Hotel Surabaya
10.0
Exceptional
ZOEY from Malaysia
Solo traveler
Select King Room
Stayed 2 nights in June 2019

Excellent security, feel safe for Lady Solo Traveler”

This was my first time in Surabaya to attend Intensive Workshop. As a lady, safety is my top priority especially I was a solo traveler! When I entered the hotel lobby hall, this hotel has security machine to check everyone's bag and luggage. This hotel has more than 3000 CCTV and the staff were so thoughtful whereby I could change small note at their Front Desk. After I arrived into the room I requested, 1 hour later the HouseKeeper Department will phone call into my room and checked whether everything was ok for me. I highly recommended this hotel to Lady Solo Traveler!

Reviewed July 14, 2019

Dear ZOEY, We very much appreciate your review through Agoda site. It is our commitment to exceeding guest satisfaction while visiting at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Yours Sincerely, C. Paul Marcomm Manager

Responded July 22, 2019
Vasa Hotel Surabaya
9.2
Exceptional
Phaik from Malaysia
Business traveler
Select King Room
Stayed 2 nights in September 2019

Decently located local 5* hotel in Surabaya”

Stayed at higher floor and had a good view of Surabaya. This hotel is located at a pretty strategic location right from the exit of the tollway. Buffet served was great. And few doors away, there is this local warung serving fresh seafood which is worth trying if you want something local. One thing I disliked was the open toilet. The drainage of the water wasn’t to my liking. But this is my personal view. My other colleagues were happy with it. Wouldn’t mind going back to stay again if I am back in Surabaya

Reviewed September 15, 2019

Dear Phalk, Thank you for sharing the positive feedback of your recent stay with us. We are glad to know that you took advantage of our great location for facilities and services. We are glad to know we were able to make your visit as effortless as possible and that you enjoyed the luxurious facilities and service that Vasa Hotel Surabaya is known for. We look forward to welcoming you back in the future. Sincerely, C. Paul Marcomm Manager

Responded October 23, 2019
Vasa Hotel Surabaya
10.0
Exceptional
Sugiarto from Indonesia
Couple
Glacier Suite
Stayed 1 night in October 2018

staff with name febby and april was helpme found the right floor request and preparing breakfast ”

They are staff like family members now for me. So i recommend the vasa hotel to all of you who will take a holliday or bussines trip. Just found the staff with name febby or aprill to take a help your visit.

Reviewed October 31, 2018

Dear Sugiarto , Thank you for your rave review! It's such a pleasure to know that your overall stay experience at Vasa Hotel Surabaya a memorable ones. We appreciate the kind remarks and we are glad you enjoyed your stay, Febby & Aprill will be so happy to hear your compliments.We can't wait to welcoming you back in the future. Best regards , C. Paul Marcomm Manager

Responded January 10, 2019
Vasa Hotel Surabaya
8.8
Excellent
Richard from United States
Business traveler
Select Room
Stayed 2 nights in October 2019

A beautiful well maintained hotel”

I was very happy with my stay at Vasa Hotel. The staff was professional and accommodating, my room was well appointed and well cared for, and the breakfast every morning quite good. I would not hesitate to stay here again.

Reviewed October 27, 2019

Dear Richard, Thank you very much for taking the time to share your experience stay at Vasa Hotel Surabaya. We are thrilled to welcome you to Vasa Hotel Surabaya, it became our commitment to exceeding guest satisfaction while visiting at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. And we make it our mission by creating an #vasamoments experience. Therefore, I am pleased to know that you had enjoyed your stay. I will share your positive feedback with the team. We hope to welcome you back again. Sincerely yours, C. Paul Marcomm Manager

Responded October 31, 2019
Vasa Hotel Surabaya
10.0
Exceptional
Yuliani from Indonesia
Family with young children
Select King Room
Stayed 2 nights in April 2017

Great hotel but too expensive on bfast buffet”

This is my 4th time staying at Vasa. The room quality is still the same great. The pool and the gym was great too. The minor is only for the price for the breakfast buffet. A bit too expensive for us. Overall everything is good. Will stay again next time.

Reviewed April 25, 2017

Dear Yuliani , Thank you for your wonderful review. We are extremely delighted to read your kind feedback, as we always strive to exceed our guests' expectations. We're looking forward to serve you again on your next trip to Surabaya. Best regards , C. Paul Marcomm Manager

Responded January 15, 2019
Vasa Hotel Surabaya
9.6
Exceptional
Mellisca from Indonesia
Group
One-Bedroom Apartment
Stayed 1 night in August 2017

Excellent”

Me and friends are looking for an apartment, but the apartment we used to stay is fully booked so we're looking for an alternative and found VASA. It's still new but look at the hotel makes us think that it's such a pleasant to found this gem. Thank you for the staffs for being helpful.

Reviewed October 24, 2017

Dear Mellisca , Thank you for your rave review! It's such a pleasure to know that your overall stay experience at Vasa Hotel Surabaya a memorable ones. We can't wait to welcoming you back in the future. Best regards , C. Paul Marcomm Manager

Responded January 15, 2019
Vasa Hotel Surabaya
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Vasa Hotel Surabaya
|Excellent 8.8
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Surabaya Town Square
null