Veranda High Resort Chiang Mai - MGallery
Deluxe King Bed - Room plan Veranda High Resort Chiang Mai - MGallery
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8.5
Excellent
/10
(958 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location
Parking
FREE
  • Wat Phra That Doi Kham (Temple of the Golden Mountain)3.16 km
  • Hor Kham Luang3.54 km
  • Chiang Mai Night Safari3.56 km
  • Royal Park Rajapruek3.57 km
  • Tardyoi Water Fall4.17 km
  • Consulate of Germany4.58 km
  • Tardkock Waterfall4.63 km
  • Wat Ton Kain Temple5.2 km
  • Sri Sangwarn Waterfall5.53 km
  • Wat Phra That Doi Kham5.62 km
  • Free Wi-Fi

    Veranda High Resort Chiang Mai - MGallery

    192 Moo 2 Banpong, Hangdong chiangmai, Hang Dong, Chiang Mai, Thailand, 50230 - See map
    "Set up on a hillside about 30min outside of the city center, The Verandah is the ultimate peaceful getaway."
    Vanessa - November 19, 2016
    Exceptional reputation
    Recommended by 94% of guests
    Excellent comfort
    8.9 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 6,352 Chiang Mai properties
    See all rankings
    Room size
    143 sqm.
    Room comfort score
    8.9/10
    Review score - United States
    9.2/10
    Service score
    8.9/10
    Bigger than
    99
    %
    of Chiang Mai properties
    Better than
    98
    %
    of Chiang Mai properties
    Better than
    98
    %
    of Chiang Mai properties
    Better than
    95
    %
    of Chiang Mai properties
    Value for money8.3
    Distance to city center20 km
    Location rating7.8
    Nearest airportChiang Mai International Airport (CNX)
    Distance to airport8.5 km

    Rooms available at Veranda High Resort Chiang Mai - MGallery

    8.9
    Excellent
    Room comfort & quality
    Deluxe Twin Bed
    Deluxe Twin Bed
    ...
    • Room size: 58 m²/624 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Presidential Pool Villa
    Presidential Pool Villa
    ...
    • Garden view
    • Balcony/terrace
    • 1 double bed & 1 queen bed ...
    Enter dates to see prices
    Superior 1-Bedroom Villa
    Superior 1-Bedroom Villa
    ...
    • Room size: 133 m²/1432 ft²
    • Mountain view
    • 1 double bed & 1 king bed
    Enter dates to see prices
    Valley Deluxe Twin
    Valley Deluxe Twin
    ...
    • Room size: 58 m²/624 ft²
    • Mountain view
    • 1 single bed & 1 single bed
    Enter dates to see prices
    Standard 1-Bedroom Villa
    Standard 1-Bedroom Villa
    ...
    • Room size: 133 m²/1432 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Plunge Pool Pavilion
    Plunge Pool Pavilion
    ...
    • Room size: 133 m²/1432 ft²
    • Balcony/terrace
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 58 m²/624 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Suite Two Bedrooms
    Suite Two Bedrooms
    ...
    • Room size: 136 m²/1464 ft²
    Enter dates to see prices
    Studio Standard
    Studio Standard
    ...
      Enter dates to see prices
      Luxury Suite, 2 Bedrooms
      Luxury Suite, 2 Bedrooms
      ...
      • Balcony/terrace
      • Bathtub
      Enter dates to see prices

      What people love about Veranda High Resort Chiang Mai - MGallery

      • 7.2
        Very good
        Staff 

        "Pros: Nice location, peaceful environment, neately maintained, staff's response is good, customer service is good."

        Vishnu R.

        |

        October 2, 2018

      • 8.8
        Excellent
        Staff 

        "All other staff was professional, helpful and friendly all the time."

        David

        |

        November 11, 2018

      • 10.0
        Exceptional

        "We stayed 3 days 2 nights at the resort and it was wonderful."

        Sara

        |

        September 5, 2016

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      More about Veranda High Resort Chiang Mai - MGallery

      More about Veranda High Resort Chiang Mai - MGallery

      10.0
      Exceptional

      "It's private and romantic. Good services and friendly staff...."

      PUSSADEE

      |

      September 22, 2017

      An overview

      Show less

      What they offer

      7.6
      Very good
      Staff 

      "The setting is beautiful and the service is fast and accurat..."

      Kelley

      |

      July 1, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      American
      Asian
      Continental

      Restaurants on site

      The Deck
      Cuisine:International
      Menu:Buffet, A-la-carte

      Nearby restaurants

      Thai cuisine
      Thai cuisine
      Bhukitta
      5.8 km Thai
      Khum Vieng Yong
      5.8 km Thai
      Krua Ya (Grandma's kitchen)
      6.7 km Thai
      American cuisine
      American cuisine
      Pancake House
      5.7 km American, Cafe, European
      At Curve Cafe
      7.8 km American, Bar
      Curry Cafe'
      9.4 km American, Healthy, Japanese
      Asian cuisine
      Asian cuisine
      Saenkham Terrace
      4.6 km Asian, Thai
      Baan Suan Ka Fe
      5.7 km Asian, Cafe, Thai
      Khaomao-Khaofang Restaurant
      6.4 km Asian, Thai

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

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      Reviews of Veranda High Resort Chiang Mai - MGallery from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (958)Booking.com Reviews (280)
      8.5
      /
      10
      Cleanliness8.8
      Facilities8.4
      Location7.8
      Room comfort and quality8.9
      Service8.9
      Value for money8.3
      Rating
      9+ Exceptional (290)
      8-9 Excellent (197)
      7-8 Very Good (186)
      6-7 Good (52)
      <6 Below Expectation (55)
      Time of the year
      Mar - May (175)
      Jun - Aug (193)
      Sep - Nov (183)
      Dec - Feb (229)
      All guests (958)
      All room types
      All languages

      Show reviews that mention 

      Showing 780 verified guest comments
      12345
      9.2
      Exceptional
      Graeme from Hong Kong
      Couple
      Valley Deluxe Twin
      Stayed 5 nights in June 2019

      A wonderful retreat in Chiang Mai”

      From the moment we arrived at the hotel we knew it was the pefect place for total rest and relaxation. Set in beautiful scenery and overlooked by the impressive "White Pagoda" the hotel is surrounded by forest and set out on the slopes of a tea/rice paddy. 30 minutes by from the airport. The staff were genuinely friendly and willing to assist with any matter. Breakfast was an extensive buffet offering both asian and western dishes. Breakfast and lunch are available in the "High Room" restaurant which overlooks a fantantic good sized infinity pool (good for lap swimmers). Dinner is served in different restaurant and offers both Thai and western dishes. A word of advice - the sizes of the portions are large. Sharing of dishes was a good plan. There is a modestly equipped fitness room. Veranda Spa treatments were priced appropriately and carried out professionally in a peaceful well appointed spa setting. A shuttle bus is provided . The bedroom was clean and well appointed.

      Reviewed July 02, 2019

      Dear Graeme, Thank you for stayed with us at Veranda High Resort Chiang Mai - MGallery and taking the time to give us a review. We are glad that you enjoyed your stay and appreciate your feedback. Providing our guests with the best possible hospitality and service has always been our mission and glad to know that you were well taken care by our staff. Please visit us again, we hope your next visit will be as pleasant as the previous one. Kind regards, Christoph Leonhard General Manager

      Responded July 07, 2019
      Veranda High Resort Chiang Mai - MGallery
      9.2
      Exceptional
      nipon from Thailand
      Couple
      Deluxe King Bed
      Stayed 3 nights in July 2019

      Excellent luxury hotel ”

      Quiet hotel good for relax . Clean air and close to forest. Foods are common

      Reviewed July 20, 2019

      Dear Khun Nipon, Warm greetings from Veranda High Resort Chiang Mai - MGallery. First of all, thank you very much for let us be a part of your memorable moment in Chinag Mai. We are really appreciated your feedback and glad to know that you had enjoy the stay. Please visit us again in the future, to make your stay even more amazing in any way we can. Thank you again from your Veranda family in Chiang Mai. Best regards, Christoph Leonhard General Manager

      Responded July 22, 2019
      Veranda High Resort Chiang Mai - MGallery
      5.2
      SUNG from South Korea
      Couple
      Deluxe King Bed
      Stayed 3 nights in April 2019

      Need better management.”

      We stayed 3 night for our wedding anniversary. It wasn't fantastic but so so. Few things need to be improved. 1. Swimming poor: two out of three in service. Full of debris. If you have sensitive skin stay out of pool. and don't forget to bring water bottle from you room or you will be charged 60 Baht. Rooftop swimming pool has the amazing view and greenish water. But it is not the worst amongst three. The other one is like small pond with infested water. 2. Room condition: Nice layout but outdated. Air condition is not managed well it caused room smell like fungus...... 3. Shuttle bus: it is not available 1 microseconds after you checkout. This mean you need to arrange your own car (Grab) back to city. Not a big deal. It just does not make sense... Overall, this hotel is suitable for Instagramer only not for enjoy quality time.

      Reviewed April 30, 2019

      Dear value guests, Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Veranda High Resort Chiang Mai - MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supascha P. Assistant Guest Experience Manager

      Responded May 05, 2019
      Veranda High Resort Chiang Mai - MGallery
      9.6
      Exceptional
      Hoai from Vietnam
      Couple
      Valley Deluxe Twin
      Stayed 1 night in July 2018

      the nice resort”

      this resort is located quite far from downtown 20km but it’s good for people looking for realaxing place . their food and staff are amazingly excellent ! the only cons of this resort is the illogical shuttle bus timetable . I think you should adjust for customer need rather than take it for granted

      Reviewed July 25, 2018
      9.6
      Exceptional
      Hoai from Vietnam
      Couple
      Deluxe Twin Bed
      Stayed 1 night in July 2018

      the nice resort ”

      this resort is located quite far from downtown 20km but it’s good for people looking for realaxing place . their food and staff are amazingly excellent ! the only cons of this resort is the illogical shuttle bus timetable . I think you should adjust for customer need rather than take it for granted

      Reviewed July 25, 2018
      8.0
      Excellent
      Jason from United States
      Couple
      Deluxe King Bed
      Stayed 3 nights in May 2017

      Lovely resort in the mountains 30 minutes outside of Chiang Mai city center”

      Overall quite happy with the resort. Power went out a few times during my recent stay but was restored shortly after. Biggest issue was dinner restaurant which had no indoor seating. Considering how many mosquitos and bugs are flying around outside, i found this annoying. Pricing was also high compared to other high end hotels in the area

      Reviewed June 01, 2017

      Dear Jason, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

      Responded September 28, 2017
      Veranda High Resort Chiang Mai - MGallery
      9.3
      Exceptional
      Wichai from United States
      Couple
      Deluxe King Bed
      Stayed 2 nights in January 2016

      oh verada you are not quite a "high resort"”

      location, setting, design

      this is a beautiful hotel and i love it there. it's my second time staying at this hotel. a few things i'd like to leave my comments: 1. staff needs to be retrained on performance and how to service at the western/high resort level. they don't know what they are doing. for example, my companion ordered soup and salad, the salad came before the soup and the soup never arrived until we were going to cancel it. they are also very slow, understanding that it's a hide-away resort, but when ask for things it takes too long. 2. never, never, never stay at the resort during the thai holidays!!!! neighbors in the surrounding will have the karaoke party, chanting, etc. both at night and morning part. it's very loud and annoying. it can ruin your vacation at this resort. we were there on january 1 thru 3, there were new year party with karaoke, in the morning there was chanting from monks, there was donation announcement for the temples. yes, i know it's important, but being next door to the resort? 3. wi-fi seems to be an issue at this resort and it needs major improvement. it's very slow and/or it doesn't work well. 4. power failure, the first night we checked in, there was a power failure in our room. a "high resort"???? i don't need to say more. all in all, i love this resort, but if the level of performance mentioned above are still the same i'll have to look at something else. they want to call themselves a "high resort", but they can't perform to meet the expectation! train your staff please. give your front desk manager (a thai) an opportunity to travel to other country to see the hotel at the same level, then bring it back to teach the peer instead of sending a caucasian, but he doesn't seem to do anything to make it better!

      Reviewed January 10, 2016
      8.0
      Excellent
      YUEN from Hong Kong
      Couple
      Deluxe King Bed
      Stayed 3 nights in September 2015

      Nice place but far from the the city”

      The landscape surrounding the hotel is very nice; the room is neat and the employees are very friendly.

      There is only three sets of shuttle bus to down town daily: (1) to at 10:30 and back at 13:30; (2) to at 13:30 and back at 19:30 and (3) to at 19:00 and back at 22:30 and three sets of time could not be cross over. The hotel is far from the city, we have to catch up the shuttle bus at 19:30 everyday and could not spend much time at town.

      Reviewed September 29, 2015
      9.3
      Exceptional
      Kitty from China
      Family with young children
      Deluxe King Bed
      Stayed 1 night in July 2015

      Nice resort hotel but inconvenient in traffic”

      Gentle staff, delicious buffet breakfast & beautiful swimming pool !

      Quiet environment with good scene of nature. Very disappointed that there's unexpected extra breakfast charge on kid below 10 (399 Baht). Traffic to city is very difficult & the cost is very high… Round trip to Night Safari 1200B, single trip to city 400-600B. Free hotel shuttle with 10 seats only. May try to call taxi meter yourself but it's not easy to communicate with the driver over the phone. Lucky us… we just stay 1 night there !

      Reviewed July 25, 2015
      9.3
      Exceptional
      Kanokwan from Thailand
      Family with young children
      Deluxe King Bed
      Stayed 2 nights in April 2015

      Great get away”

      Pool, Staff performance, Green location

      We LOVED our stay there. Very impressive. We knew the location was out of town and that was why we selected this hotel as we expected to enjoy full facility in the green area of the hotel and we were not disappointed. The weather was very nice. We really enjoyed our stay. The staff performance was impressive. The pool was big and clean. We spent many hours enjoying it. The food was delicious. However, more choices should be added for the breakfast. We also got a birthday cake for our child who was really surprised with that (thank you :)). Overall, great stay and will definitely be back!

      Reviewed May 03, 2015
      9.3
      Exceptional
      chan from Hong Kong
      Couple
      Deluxe Twin Bed
      Stayed 2 nights in April 2015

      A mountain resort stay”

      A mountain resort, relaxing and enjoyable.

      An excellent. I needed to park my car in the front gate and a buggy came along to send me and my wife to a beautifully decorated reception hall. Then it took us to our room which sits next to the main dinning block. The room is huge with a 2-person bath tub sits in the middle. The staff was warm and charming. The breakfast was a real treat and the restaurant commands a paramount view over the hotel complex. Everything was superb.

      Reviewed April 27, 2015
      9.0
      Exceptional
      Ketkorn from Thailand
      Couple
      Deluxe King Bed
      Stayed 1 night in December 2014

      The lovely boutique resort”

      Very large bed, Room is clean and good condition, good breakfast

      Hotel quite far from city is suit for escapre from a city, Resort decoration is very good such as lobby, surrounding area, tea garden. Room is clean with a very large bed. Breakfast is good but need more a variety.

      Reviewed March 07, 2015
      10.0
      Exceptional
      JAMES from United Kingdom
      Family with young children
      Deluxe Twin Bed
      Stayed 4 nights in December 2014

      Beautiful getaway hotel”

      Beautiful setting amongst the mountains

      This is a fantastic escape from the hustle bustle of the city. The hotel is in a picture postcard setting in the mountains outside Chiang Mai. The rooms were beautiful, food was great and service was of the typically high Thai standard. The highlights were cooling off at the end of the day in the infinity pool and dinner in the beautiful restaurant surrounded by rice terraces and lemon grass.

      Reviewed January 04, 2015
      9.3
      Exceptional
      Peeradej from Thailand
      Couple
      Superior 1-Bedroom Villa
      Stayed 1 night in September 2014

      Great Experience”

      Location, Staffs and Hotel surrounding

      The resort was amazing. It got an amazing view. You can see the mountain surrounding from the rooftop pool and breakfast area. We stayed in Plunge Pool Pavilion. The room was spacious. It has a private pool and incredible view. Just miles away from Chiang Mai City Centre, it can give you an amzing break.

      Reviewed September 26, 2014
      9.3
      Exceptional
      Wichai from Thailand
      Solo traveler
      Deluxe King Bed
      Stayed 1 night in February 2014

      COUNTRY SIDE, FRIEND STAFF, BEAUTIFUL”

      LOCATION, SERVICE, NATURE

      I can't say anything bad about this hotel. It felt like being in a tranquil, quiet, beautiful world. I did not want to leave. Staff was extremely friendly and helpful. A great sample of what Thailand is all about, smiles on everyone's face when you see them. These staff did everything to make my stay the best experience possible even I didn't ask for. I'll definitely come back again and again.

      Reviewed February 14, 2014
      8.3
      Excellent
      yotsan from Thailand
      Family with teens
      Deluxe Twin Bed
      Stayed 1 night in October 2013

      Excellent. Very fantastic everytime visit the hotw”

      Serivces, Nice view, Peace

      It's a fantastic experience to re-visit Veranda Chiangmai the High resort. It's very peaceful, natural places. My family visit there they are very happy. Swimming along withe the line of the mountain. Breakfast with many kind of the food in the morning. They also provide the coupon for guest who re-visit. I am very happy.

      Reviewed October 17, 2013
      8.0
      Excellent
      sathien from Thailand
      Couple
      Deluxe King Bed
      Stayed 2 nights in April 2013

      tranquility ”

      landscape, garden, peaceful

      I give 10 out of 10 for the design, landscape, room size. The hotel is quite big with lots of greenery and nice landscaping. The room is also larger than average. The swimming pool was a bit small though. The hotel had a gym and mountain bikes to hire. There was also free wifi. Location: We were happy with the location since we selected this hotel for tranquility and to just relax by the pool or stay in the room. However, for those that wanted activities, the hotel is quite far from the city (30 mins drive) and other activities. So if you are coming to this resort, it may be a good idea to hire a car from the city or the airport (since hiring the hotel car to get around can be expensive). Dislikes: Sleep quality was not so good since the aircon blows quite strongly onto your head when you sleep on the bed. (maybe it was just the room i was in). Also the hotel didn't offer any tours, and you have to negotiate yourself with the hotel driver where you want to go. So hopefully the hotel can improve on these.

      Reviewed April 19, 2013
      8.0
      Excellent
      Peter from Australia
      Couple
      Superior 1-Bedroom Villa
      Stayed 1 night in April 2013

      relaxing, peacful, private setting”

      Staff, Room Size, Plunge Pool

      While the photos of this resort on various websites look magnificent in reality the resort does need some TLC, however, the slightly aged looked does not take away from the ever helpful, smiling staff, great location for peace and quiet, if you are looking for fun and action then stay in Chiang Mai. The room was spacious and well appointed, the highlight for us was the private plunge pool which really allowed almost complete privacy. As mentioned the staff were well trained and any request was handled with a smile and dealt with efficiently. The big question is, would we stay here again and the answer is YES

      Reviewed April 17, 2013
      9.3
      Exceptional
      Hoi from Hong Kong
      Couple
      Superior 1-Bedroom Villa
      Stayed 2 nights in February 2013

      An oasis paradise with awesome infinity pool”

      Excellent location for relaxing minds

      we stayed at the villa with a plunge pool and it was a vacation we ever dreamt of. if you have to choose between the pool or the room on the upper level with jacuzzi, i urge you to pick the pool. the view overlooking the green fields from your own room is a million dollar view and we did enjoy a large degree of privacy despite our room locating on the lower level. the hotel is only 5 years old but it looks very dated so keep that in your expectation when you check in. however, you could tell so much thoughts are given when they designed this lovely oasis, i can't put all the details in here but i would recommend you all to check it out yourselves. there are two shuttle buses going to the town and each journey takes about 25-30 mins and traffic is usually light. request for a late check-out till 3pm and took a hotel car back to the city for around 900 thai baht. breakfast buffet offers great variety of choice and they have slightly different selections every day. suggest stay one or two nights in the old town before going to veranda, lovely stay afterall.

      Reviewed February 28, 2013
      8.0
      Excellent
      Kalyaphas from Thailand
      Couple
      Deluxe Twin Bed
      Stayed 2 nights in February 2013

      Gorgeous setting, beautiful location”

      Natural surroundings, forests, trees, landscape, quiet, peaceful, serene

      we enjoyed our stay very much but as with all hotels the check-in and check-out is a long drawn out affair that detracts from otherwise wonderful hotel. checking out we had to wait while housemaid checked mini-bar - took 15 minutes - we already informed the hotel of our consumption but they have their process driven by accountants rather than customer experience concepts - it was a negative, we will go back to ping nakara hotel for future visits to chiang mai pillows: very bad, no selection or range, all the same signage: all around the hotel the signage is very poor, not easy to find your way around breakfast: outstanding, staff and food both are exceptional, the view incredible pool: right below the restaurant, not surprising no one uses it, its too public gardens/landscape: outstanding, they have taken the idea of the four seasons of 20 years ago and made it even better rooms layout - excellent bathtub - outstanding

      Reviewed February 07, 2013
      12345
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      Veranda High Resort Chiang Mai - MGallery
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      • Very good location
      • Doi Suthep Temple