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Veranda Resort Pattaya - MGallery
Veranda Resort Pattaya - MGallery
Veranda Resort Pattaya - MGallery
Veranda Resort Pattaya - MGallery
Veranda Resort Pattaya - MGallery
Veranda Resort Pattaya - MGallery
Veranda Resort Pattaya - MGallery
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8.3

Excellent

1,688 reviews

1,688 reviews

Swimming Pool17
View14
Breakfast10

The hotel is pretty good actually, located in the prime area close to many restaurants and attractions.

Adchasai
- Nov 19, 2020
Highly rated by guests – 86% would recommend
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Pattaya Floating Market 1.3 km
Jomtien Beach 3.6 km
Million Years Stone Park & Pattaya Crocodile Farm 5.7 km
Big Buddha Temple 6.8 km
Walking Street Pattaya 7.8 km
Pattaya Beach 8.3 km
Beach Rd 8.9 km
The Sanctuary Of Truth 12.6 km
Koh Lan 14.7 km
Nearby landmarks
Jurassic Garden 1.1 km
Wat Na Jomtien School 1.2 km
Pattaya Floating Market 1.3 km
Jomtien Fishing Park 1.3 km
Pattaya Park Tower 1.3 km
Wat Na Jomtien 1.3 km
Tiger Park Pattaya 1.4 km
Thai Alangkarn Theater Show 1.6 km
Erawadee 2 1.7 km
Era Cuisine 2.3 km
Free Wi-Fi

Veranda Resort Pattaya - MGallery

211 Moo1, Na Jomtein Soi 4, Na Jomtien, Sattahip, Chonburi, Na Jomtien, Pattaya, Thailand, 20150 - See map

This property is in high demand!

4 travelers have booked today.

Amazing Thailand Safety and Health Administration: (SHA)

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Value for money8.0
Distance to city center10KM
Location rating8.2
Nearest airportU-Tapao International Airport (UTP)
Distance to airport23.2 km

Rooms available at Veranda Resort Pattaya - MGallery

Excellent
Room comfort & quality

8.1

Sea Breeze
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Ocean Front Room
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 super king bed
Enter dates to see prices
Family Suite
...
  • Room size: 79 m²/850 ft²
  • Partial sea view
  • 1 bunk bed and 1 king bed
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Deluxe King
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Sky Pool Villa
...
  • Room size: 150 m²/1615 ft²
  • Ocean view
  • 2 king beds
Enter dates to see prices
Family Pool Suite with a King Bed, a Bunk Bed and Garden View
...
  • Room size: 79 m²/850 ft²
  • Balcony/terrace
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Sea
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
1 King Bed
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Seascape Queen Deluxe
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Veranda Resort Pattaya - MGallery?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Veranda Resort Pattaya - MGallery?

Veranda Resort Pattaya - MGallery is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 4000 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Veranda Resort Pattaya - MGallery also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Veranda Resort Pattaya - MGallery has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pattaya with private transportation, the resort can arrange taxi service.

Is breakfast offered at Veranda Resort Pattaya - MGallery?

Start your mornings right, with the continental and buffet breakfast options offered at Veranda Resort Pattaya - MGallery. There's an additional charge of 640 THB for adults and 34 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Veranda Resort Pattaya - MGallery?

Veranda Resort Pattaya - MGallery features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Veranda Resort Pattaya - MGallery?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Veranda Resort Pattaya - MGallery. Small or intimate events like birthday parties and honeymoons can also be accomodated.

Can business events be hosted at Veranda Resort Pattaya - MGallery?

On-site venues and convenient event services make Veranda Resort Pattaya - MGallery an ideal choice for hosting events such as corporate events, conferences and meetings. The 2 venues can accommodate up to 220 people.

What is the smoking policy at Veranda Resort Pattaya - MGallery?

Veranda Resort Pattaya - MGallery does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Veranda Resort Pattaya - MGallery?

Veranda Resort Pattaya - MGallery is located in Na Jomtien, famous for good restaurants such as Lung Sawai Seafood Restaurant, Pupen Seafood and Drifters Beach Cafe.

What popular shopping places are close to Veranda Resort Pattaya - MGallery?

Shopping options in Veranda Resort Pattaya - MGallery’s Na Jomtien neighborhood include Mimosa Pattaya.

What are popular attractions near Veranda Resort Pattaya - MGallery?

Veranda Resort Pattaya - MGallery is located in Na Jomtien area, which is famous for attractions such as Cartoon Network Amazone Water Park, Camp Chang Thai and Wat Na Jomtien.

What popular beaches are close to Veranda Resort Pattaya - MGallery?

Veranda Resort Pattaya - MGallery is located in the Na Jomtien area, which includes La Royale Beach, Amara Watersport and Na Jom Thien Beach.

What popular natural sightseeing spots are close to Veranda Resort Pattaya - MGallery?

Veranda Resort Pattaya - MGallery is located within Na Jomtien, which makes it conveniently close to natural sights including Kiteboarding Asia Pattaya, Blue Lagoon Watersports Club and Pattaya Land.

Show more questions
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Explore the neighborhood

What people love about Veranda Resort Pattaya - MGallery

  • 7.6

    Very good
    Location

    "The hotel is pretty good actually, located in the prime area close to many restaurants and attractions."

    Adchasai

    |

    November 19, 2020

  • 9.2

    Exceptional

    "Good design and cozy."

    Pijarintr

    |

    February 22, 2021

  • 9.6

    Exceptional
    Staff 

    "Good Staff Good Hotel"

    Nutchaphol

    |

    November 24, 2020

Overall rating:

8.3

Excellent
1,688 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.2
Read all reviews >
What travelers say they love:
K. Pui, your staff was great.
San from Thailand
Couple
More about Veranda Resort Pattaya - MGallery

More about Veranda Resort Pattaya - MGallery

Veranda Resort Pattaya - MGallery by Sofitel, located in Na Jomtien, Pattaya, is a popular choice for travelers. Only 10KM from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Accor Hotels are right in the comfort of your own home. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace to ensure our guests the greatest comfort.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers an excellent variety of recreational facilities, including private beach, fitness center, sauna, outdoor pool, spa. Veranda Resort Pattaya - MGallery by Sofitel is a smart choice for travelers to Pattaya, offering a relaxed and hassle-free stay every time.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

29 mentions

Breakfast

14 mentions

Food & Dining

8 mentions

Beach

5 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Private beach
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Telephone
  • TV
Food and dining
Restaurants on site

The Deck

  • No additional information available

I Sea Sky

  • No additional information available
Location
211 Moo1, Na Jomtein Soi 4, Na Jomtien, Sattahip, Chonburi, Na Jomtien, Pattaya, Thailand, 20150
Excellent
Location

8.2

Airports

  • U-Tapao International Airport (UTP)
    23.2 km
  • Suvarnabhumi Airport (BKK)
    93.7 km

Public transportation

  • Huai Khwang
    4.5 km
  • Pattaya South
    5.4 km

Hospital or clinic

  • Erawadee 2
    1.7 km

Shopping

  • Pattaya Floating Market
    1.3 km

Convenience store

  • 7 Eleven
    1.5 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Pattaya Floating Market
    1.3 km
  • Jomtien Beach
    3.6 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    5.7 km
  • Big Buddha Temple
    6.8 km
  • Walking Street Pattaya
    7.8 km
  • Pattaya Beach
    8.3 km
  • Beach Rd
    8.9 km
  • The Sanctuary Of Truth
    12.6 km
  • Koh Lan
    14.7 km

Nearby landmarks

  • Jurassic Garden
    1.1 km
  • Wat Na Jomtien School
    1.2 km
  • Pattaya Floating Market
    1.3 km
  • Jomtien Fishing Park
    1.3 km
  • Pattaya Park Tower
    1.3 km
  • Wat Na Jomtien
    1.3 km
  • Tiger Park Pattaya
    1.4 km
  • Thai Alangkarn Theater Show
    1.6 km
  • Erawadee 2
    1.7 km
  • Era Cuisine
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The extra bed is a sofa bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from08:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee4000 THB
  • Distance from city center10KM
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)640 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 145
  • Year property opened2015
Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Veranda Resort Pattaya - MGallery from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.8
Facilities8.4
Location8.2
Room comfort and quality8.1
Service8.6
Value for money8.0
High score for Pattaya
Rating
9+ Exceptional (209)
8-9 Excellent (75)
7-8 Very Good (116)
6-7 Good (53)
<6 Below Expectation (80)
Time of the year
Mar - May (139)
Jun - Aug (146)
Sep - Nov (138)
Dec - Feb (110)
Don't miss out!Properties in Pattaya are being booked every minute!
All guests (1,412)
All room types
All languages

Show reviews that mention 

Showing 533 verified guest comments
12345
8.8
Excellent
Soros from Thailand
Couple
Deluxe King
Stayed 1 night in November 2018

Great hotels but probably 4.5 stars not 5 stars”

- In general it is a great hotel/facilities with 5 star standard trained staff. - Here is why I say it is not meetung 5 stars criteria: + No beach area (but great infinite pool and other facilities) + Staff are not yet so caring in personal yet, such as they do not catch details/requests written online from the website. But once they know, they did a well job though. + Not sure why, but the quality of the food (breakfast) is way below standard. Everyone can tell that their ingredients are not suitable for it's price. For example, Thai food line is mostly chicken, crackers/ham/sausage are very low grade, etc. Other hotels have done much better on this part. Taste is mediocre, quality isn't bad, though. Despite it, I had a great time with Veranda and may repeat anyway.

Reviewed November 27, 2018

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เรียน คุณ Kanokwan K, เรียน คุณ Soros, ขอขอบคุณที่ท่านเลือกพักที่รีสอร์ทเราในการมาเยือนพัทยาครั้งนี้ ทางทีมงานวีรันดามีความยินดีที่ทราบว่าท่านพึงพอใจ กับการบริการของเราและทีมงาน อย่างไรก็ดี ทางรีสอร์ทต้องของอภัยหากบางส่วนของการบริการอาจไม่เป็นไปตามที่ท่านคาดหวังไว้ เราจะนำกลับมาพัฒนาให้ดียิ่งๆขึ้น และหวังว่าท่านยังนึกถึงเรา หากการพักผ่อนที่พัทยานั้นมาถึงในอนาคตอันใกล้นี้ ขอบคุณอีกครั้งที่แชร์ประสบการร์ของท่านให้เราได้ทราบ ด้วยความเคารพ Joobjang

Responded May 29, 2019
Veranda Resort Pattaya - MGallery
9.2
Exceptional
Jindara from Thailand
Family with teens
Deluxe Twin
Stayed 1 night in November 2017

Wonderful hotel with great stuffs”

I have wonderful time spending my weekend at Veranda Hotel. There staffs are good service mind, everyone is smiling and willing to help you, especially Mr. X who suggest us many good thing during our stay at Veranda Hotel. The swimming pool is brilliant. Breakfast is tasty many choice for us

Reviewed November 24, 2017

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8.4
Excellent
Chayuth
Couple
Deluxe King
Stayed 1 night in November 2017

Please read before making mistake like us”

It was an unexpected trip, we booked a hotel via Agoda while we’re almost arrived at Pattaya. We booked the Seascape room with balcony and this is when the MISUNDERSTANDING happened. It’s the only room left, so we rushed in for it. We looked at the pictures of the room on Agoda and they’re fantastic. The room has a big balcony with sea view and a hugh bathtub just besides the window. We didnt think much after seen those pictures and booked the room right away. Unfortunately, when we arrived at the hotel and got to see the room, it’s totally different from what’s in the picture. We’re very disappointed, we told the reception that the room we got didnt match the picture. They explained that we booked Seascape room with balcony via Agoda and this is actually the room. We let them look at the pictures on Agoda and they said those pictures were DEFINITELY NOT Seascape, it’s actually the Ocean front type. They offered to upgrade the room next time we’re here because the hotel’s full alrdy.

Reviewed November 20, 2017

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8.8
Excellent
Kenneth from United Kingdom
Couple
Ocean Front Room
Stayed 3 nights in April 2016

Relaxing weekend stay ”

Really enjoyed this resort. The rooms are modern and stylish. The swimming pool area is very nice. Buffet breakfast has a large selection and is good quality. In fact every meal we tried here was of a good quality. Location is good, near to pattaya but far enough away to be quiet and relaxing. Will definitely stay again.

Reviewed April 13, 2016

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9.2
Exceptional
Kevin from Thailand
Couple
Deluxe King
Stayed 1 night in April 2019

Exceptional”

Great little hotel right in front of the beach. Being Sofitel managed, it is very good except the breakfast is only 20 baht lower than Hilton Pattaya with a more than double range. This hotel is far from conveniences and that is a problem if you do not have your own transport.

Reviewed April 14, 2019

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Dear Mr. Kevin, Dear Joerain1952, Many thanks for choosing to stay with us and we appreciate you for taking time to sharing your great experience during stay at Veranda Resort Pattaya, Thailand. We still hope that you will give us a chance to welcoming you in the near future. Best regards, Joobjang

Responded May 24, 2019
Veranda Resort Pattaya - MGallery
5.6
Lertkiet from Thailand
Family with teens
Stayed 2 nights in December 2019

Mycomment”

Location is so so the bed room was okay the beach isn’t large veranda huahin was the best because last new year 2019 I had ever stay there before look private better than pattaya and the Gala dinner in pattaya isn’t good than huahin and expensive also huahin is the best because wine and beer service before gala dinner start and just a little bit cheap than pattaya it’s not 4,000++ just 3,000++ but pattaya no anything the first I would like to pay for gala dinner but that’s good I didn’t pay for gala dinner because it’s nothing I don’t feel entertain and besides the staff was displace us when I and family drank a wiskey near the beach for new year soon that’s very bad am I wrong that’s I drank a wiskey near the beach that’s 21:00-22:00 and Ice bucket no free it’s 50 THB do you know when I check out your hotel I will stay in D2 Dusit at Khao Yai 2-4/1/20 free Ice bucket so 3 days 2 nights 32,255.70 for the room your hotel I think it isn’t worth it but suit for 10,000 THB for 3 days 2 night’s for 5 star for veranda pattaya resort sometime I want my family happy for private resort thank you for celebrate new year 2020

Reviewed January 05, 2020

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Dear Khun. Lertkiet, Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang

Responded March 20, 2020
Veranda Resort Pattaya - MGallery
8.8
Excellent
Sutatta from Thailand
Group
Deluxe King
Stayed 1 night in August 2016

Great design”

The hotel was very nice and cozy, there is a lot of place to chill out. Swimming pool was quite small and may be crowded if you stay in Thailand long weekend. Location was quite far from Pattaya town centre but it was peaceful, you will need a car to get around here.

Reviewed November 17, 2016

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8.0
Excellent
ray from Hong Kong SAR, China
Solo traveler
Ocean Front Room
Stayed 3 nights in June 2017

A small gem with seafront view ”

Very bright and good sized room facing directly the pool and sea. Great getaway hotel. Full buffet breakfast with a variety of Asia food. Located away from downtown but is walkable to Jomtien beach where you can find lots of seafront restaurants. Good sized pool but fitness room is small with little machines available. In all, a great getaway place.

Reviewed June 24, 2017

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10.0
Exceptional
pochanee from Thailand
Family with teens
Family Suite
Stayed 2 nights in July 2020

Overall it’s good but...”

as a family of 4, we spent 2 nights in the family suite. all the staffs we met there gave us such a good impression ever since the entrance at the lobby all the way to the housekeepers(greeting us and providing us with service with all their hearts. คุณปุ้ยและคุณแนนspecial thanks to staffs at the jetty restaurant for providing us with such a spectacular night. though all services provided were outstanding and beyond our expectations, we were quite dissapointed to find out that everyone shared the same facilities, we feel that the room price for each room should result in a difference in facilities available as well, to provide more comfort to those to paid more.

Reviewed July 31, 2020

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Dear Khun. Porchanee, Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager

Responded August 27, 2020
Veranda Resort Pattaya - MGallery
10.0
Exceptional
Dujruthai from Thailand
Family with young children
Ocean Front Room
Stayed 2 nights in November 2017

Nice room”

It's lovely hotel in Pattaya. In my opinion, it'/ nice room and good service. However, it's clouded people in high season.

Reviewed November 16, 2017

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10.0
Exceptional
pochanee from Thailand
Family with teens
Ocean Front Room
Stayed 2 nights in July 2020

Overall is good”

as a family of 4, we spent 2 nights in the family suite. all the staffs we met there gave us such a good impression ever since the entrance at the lobby all the way to the housekeepers(คุณวรรณ)greeting us and providing us with service with all their hearts. คุณปุ้ยและคุณแนนspecial thanks to staffs at the jetty restaurant for providing us with such a spectacular night. though all services provided were outstanding and beyond our expectations, we were quite dissapointed to find out that everyone shared the same facilities, we feel that the large difference in price for each room should result in a large difference in facilities available as well, to provide more comfort to those to paid more.

Reviewed August 02, 2020

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Dear Khun. Porchanee, Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager

Responded August 27, 2020
Veranda Resort Pattaya - MGallery
6.8
Good
Nuthari from Thailand
Couple
Deluxe Twin
Stayed 2 nights in July 2020

Humid + crowded ”

The room and bed sheets were humid, it was better after a clean up per our request but still does not meet 5-star standard. The swimming pool and breakfast venue were super crowded because people from the residences can use the hotel facilities. When checked out, the staff asked us to wait aside for checking the room and they will call out the room number. After 10-min wait, we need to line up and ask. We got the response that the room was okay, but they claimed that they couldn’t find us, despite the fact that we were waiting at the sofa right in front of them. This is the first time I complained about a hotel. This hotel should really be 3.5 stars and definitely not a 5-star hotel. Will never come back again including all hotels in veranda chain.

Reviewed July 06, 2020

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Dear Khun. Nuthari, Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager

Responded July 09, 2020
Veranda Resort Pattaya - MGallery
6.8
Good
Karl-Heinz from Germany
Couple
Deluxe King
Stayed 2 nights in February 2016

not worth the money”

Promotion photo shows beach in front and green areas around the property. Fact is there is a concrete wall to the water, no sand. And all around other buildings. No green area around it at all Directly behind they are currently constructing a Veranda high rise condo. Construction noise 7 days a week, all day long. Location will give you a similar feeling as if you stay in a hotel in the center of Bangkok with a klong on one side ...

Reviewed February 08, 2016

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8.8
Excellent
Thanavorakit from Laos
Couple
Ocean Front Room
Stayed 1 night in July 2016

Definitely a great choice!”

This is a newly opened hotel, it's so new that I can still smell the wall paintings! The room was nice and clean. We stayed in a seaview room which they have only 10 of them. It has a lovely view for the pool and the sea, with no balcony though. They also, however, have the top roof where you can see 360 degrees around the hotel. I also love their super king size bed which is really, really big!

Reviewed July 27, 2016

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8.0
Excellent
Nuntaporn from Thailand
Solo traveler
Ocean Front Room
Stayed 1 night in February 2017

ืGood to come in a big group, not good for alone or couple”

Hotel is beautiful so lots of people just come to take a photo. No peaceful moment. Oceanfront room is not private....what you do in your room can be view from the pool. And if you open the window, there's no wind coz of high glass window from the floor.

Reviewed March 02, 2017

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7.2
Very good
Poohmipat from Thailand
Family with young children
Stayed 2 nights in October 2018

Nice view and swimming pool, but no roof to protect rain from parking to lobby and between building”

I like the view of the resort so much. good hiding place with no traffic. good privacy place to hidaway from traffic. Breakfast is good. Great swimming pool, very good material and well maintain with salt walter. The funny thing is that, there is no roof between parking and lobby. also between main building and front ocean building where we stay. I see this point need to be improve. Also, the towel place for swimming pool sit on Breakfast area which I see it is sitting in a wrong plac. Overall, I like the hotel, but there a little things need to be improve to make is great.

Reviewed October 12, 2018

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Dear Khun Poohmipat, Dear Sir/ Madam Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang

Responded May 30, 2019
Veranda Resort Pattaya - MGallery
9.2
Exceptional
sakulrat from Thailand
Family with young children
Family Suite
Stayed 2 nights in April 2017

This place is perfect for families with 2-3 kids. Good location nearby good seafood restaurants!”

This place is perfect for a big family with 2-3 kids. (Also, recommeded for old people with wheelchairs. Anywhere in the hotel is accessible! From front parking, into the hotel, out for a view near the sea). The king-size bed is really big and comfortable. The view is superb! Couldn't ask for more. The location is quite good, not too crowded with people. But there are good seafood restaurants and familymart nearby, like 5 minutes from the hotel. Breakfast at hotel is just average.

Reviewed April 13, 2017

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9.2
Exceptional
Thanaporn from Thailand
Family with teens
Deluxe Twin
Stayed 1 night in October 2020

Good resort with friendly staff”

Nice resort design Big room and really big and comfy bed Variety of morning breakfast Very friendly staff

Reviewed October 18, 2020

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Dear. Khun. Thanaporn, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerel, Jirasanee P. Guest Experience Manager

Responded October 25, 2020
Veranda Resort Pattaya - MGallery
6.8
Good
Idsaree from Thailand
Couple
Deluxe King
Stayed 1 night in December 2017

Great pool and nice staffs”

Pros: Nice pool and there are many good views to take a photo, Staff named "Tommy" at restaurant served us with care and friendly. Breakfast line is less than expectation but food tastes are ok. Cons: Room is kinda plain compared with price, on the morning time after taking breakfast, I would like to swim but no staffs standby where is a place that another staffs told to get towels. It seems everyone busy for serving even I called them.

Reviewed January 02, 2018

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6.0
Nattakarn from Thailand
Group
Deluxe King
Stayed 1 night in August 2019

Not well maintained”

Hotel staffs are very friendly and welcoming and the breakfast buffet has a decent selection. However, the rooms were not really well cleaned. It felt like they only vacuumed the floor without mopping once the previous guests have left. Also, you could tell that the furnishing in the rooms were not what you would have expected for a 4-star hotel/resort. The worst part was the swimming pool. The pool size could definitely not accommodate both the resort guests and the residence guests from the building behind. The large fabric floor mat that was placed before entering the pool need a replacement every hour. Otherwise, it made the pool smelled like feet! Poor choices of drinks menu at the pool bar and the bartenders seemed to have a serious lack of knowledge on cocktails. For the prices of the stay and the beverage in Sofitel, you would have thought they could have their own cocktail specialties or at least the guests could order their cocktails that are not listed on the menu.

Reviewed August 22, 2019

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Dear Khun. Nattakarn, Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang

Responded August 26, 2019
Veranda Resort Pattaya - MGallery
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